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Courtyard by Marriott Pleasanton

3.0 of 5
5059 Hopyard Road, Pleasanton, CA 94588
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Courtyard by Marriott Pleasanton
Ranked #9 of 14 hotels in Pleasanton
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62 reviews from our community

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1 review
5 of 5 stars Reviewed May 28, 2013 via mobile

I stayed there for one night and accidently left my watch in the room while checking out. on my way back to Philadelphia I just realize it but it was too late. I make a phone call and the staff named Eden was really helpful and managed to send the watch back to me. The watch has a sentimental value... More

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GMLowe, General Manager at Courtyard by Marriott Pleasanton, responded to this review
May 30, 2013

Thank you for staying with us, and I am glad we were able to get your watch back to you promptly. I will make sure to pass on your comments to Eden. Thanks for choosing Marriott! More

Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed May 6, 2013

I was rather disapointed in staying at this marriott I have been to others but was a bit put off by the was the rooms were out dated and smelled of paint and mothballs. The staff was friendly and the room was a good size, by I like a more updated room when I stay at a marriott hotel.

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GMLowe, General Manager at Courtyard by Marriott Pleasanton, responded to this review
May 8, 2013

Thank you for your comments and submitting a review. I apologize that we did not meet your expectations in Februay. However I am pleased to let you know that in late February we began our rooms renovation and it was full complete on April 12th. I hope that you will give us another opportunity to come and enjoy our brand... More

Mill Valley, California
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 9, 2013

They have great people working there and keep their staff. Nice lounge and cool restaurant that is casual but chic. I love the pool area and nice seating so you can do business outside or inside. This is the place I put all my people when they come to town and there has never been a hiccup or complaint.

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See 2 more reviews by Sissy1218 for Pleasanton
GMLowe, General Manager at Courtyard by Marriott Pleasanton, responded to this review
April 18, 2013

Thank you! we are glad you enjoyed your stay. Renovation is complete and all rooms are looking great. More

San Diego
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed April 8, 2013

I wanted to respond after reading the post about not calling if you left something. I would like to say I left both my Tiffany Co. wedding rings (I know how stupid) in the top drawer of my room. I didn't realize this until I was at the SFO airport. I called hopped back in the car and called them... More

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GMLowe, General Manager at Courtyard by Marriott Pleasanton, responded to this review
April 18, 2013

Thank you for you kind comments regarding lost and found. We work very hard to retain and return items to our guests. You will be glad to know that our rooms renovations are now complete and with the exception of removing the box containers from the lot there is no more activity, we hope that you come back and try... More

Atlanta, GA
Top Contributor
122 reviews 122 reviews
28 hotel reviews
Reviews in 44 cities Reviews in 44 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 26, 2013

I arrived and they had lost my reservation, I showed them my confirmation email but that didnt seem to do any good. I asked if they had rooms available and they did, but for some reason wanted to get to the bottom of why they couldnt find my reservation. I had just flown all day and wanted a bed, not... More

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See 3 more reviews by willi172 for Pleasanton
GMLowe, General Manager at Courtyard by Marriott Pleasanton, responded to this review
April 18, 2013

Thank you for your comments, and I am glad you enjoyed the updated room. I apologize about the mix up with the reservations? if there is anything I can do please contact me. I am sorry that the renovations inconvienenced you, we worked very hard to minimilze guest impacts as much as we could. We are completely done with the... More

Atlanta
Top Contributor
128 reviews 128 reviews
40 hotel reviews
Reviews in 69 cities Reviews in 69 cities
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed March 19, 2013

This is about as normal a Courtyard as you can find and fortunately they are updating it now. But, this means no elevator, you have to schlep your stuff up the stairs. The pool is outdoors and closed. Our reservation was screwed up and they damn near made it worse by pulling someone else's res from next month with a... More

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GMLowe, General Manager at Courtyard by Marriott Pleasanton, responded to this review
April 18, 2013

Thank you for choosing the courtyard! I apologize the the renovation work inconvienenced you, we worked hard to minimilize the impacts to our guests. We have completed the work and all rooms have been updated. I am sorry that the pool was still closed during your visit, we do close it for the winter from November through April. We will... More

South Carolina
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
Reviews in 26 cities Reviews in 26 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 9, 2013

The hotel was everything a Courtyard should be - conveniently located, comfortable, and quiet. The bistro food and beverage was much better than you would expect in this price range, and the staff was great. (Hi Eden!) My room (224) was tomb-quiet and the bedding wasn't overly soft like some brands are moving to. Of course, this is personal preference,... More

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GMLowe, General Manager at Courtyard by Marriott Pleasanton, responded to this review
March 11, 2013

Thank you for your review and kind comments regarding the staff and hotel. We work hard to make your experiencde a great and memorable one. We look forward to having you back this week. We only have a few renovated rooms back so far, but almost half of the hotel will be done by the end of the week. Thanks... More

Downers Grove, Illinois
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2013

Great hotel to hang out, wonderful rooms and great staff. Not much on negotiating for a large group, but other than that a nice hotel and staff. Location was great to get to food and other businesses.

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GMLowe, General Manager at Courtyard by Marriott Pleasanton, responded to this review
February 27, 2013

We are glad you enjoyed your stay! and even though you liked the rooms please come join us again with our newly renovated rooms beginning March 4th! More

Napa, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 18, 2013

I stayed at this hotel for a few days last week. I was very disappointed with the light blankets on the bed. I'm used to having a heavy comforter provided during my hotel stays. Also, I was given a room right next to the elevator which was noisy and not where I wanted to be. I was surprised since the... More

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4 of 5 stars Reviewed January 27, 2013

I just finished a 3 day stay at the Courtyard by Marriott in Pleasanton. The hotel is located close to several major companies (Oracle, Safeway, Kaiser to name a few). I stayed on the second floor on the outside. I didn't have any problems with noise unlike some travelers have reported. We were in room 269 which was far from... More

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GMLowe, General Manager at Courtyard by Marriott Pleasanton, responded to this review
January 28, 2013

Thank you for your comments and I am glad you enjoyed your stay. Our renovation begins on February 22 and along with replacing the mattresses we will be expanding our workout room. We will be closing our Spa and filling it in to increase the size of our workout space as this is what our guests are requesting. Look forward... More

 
 
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Additional Information about Courtyard by Marriott Pleasanton

Also Known As:
Courtyard By Marriott Pleasanton Hotel
Courtyard By Marriott Pleasanton Hotel Pleasanton
Courtyard Pleasanton
Pleasanton Courtyard
Pleasanton Marriott
Address: 5059 Hopyard Road, Pleasanton, CA 94588
Phone Number:
Region: United States > California > Pleasanton
Amenities:
Business Center Fitness Center Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 14 hotels in Pleasanton
Price Range: $
Hotel Class:3 star (3*)
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Courtyard by Marriott Pleasanton
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