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Four Points by Sheraton Pleasanton

3.0 of 5 5115 Hopyard Road, Pleasanton, CA 94588
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Four Points by Sheraton Pleasanton
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Four Points by Sheraton Pleasanton
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178 reviews from our community

Traveler rating
    34
    70
    53
    14
    7
See reviews for
26
39
22
69
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Francisco, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I stayed one Saturday night. The hotel is easy to find from the freeway or the BART system for public transit. The hotel personnel were kind and check in was quick and efficient. The room was very clean and I liked the dispensers for shampoo, conditioner and body cleanser in the shower/tub combo. My room was large and included 2... More 

Was this review helpful? Yes
Tom B, General Manager at Four Points by Sheraton Pleasanton, responded to this review

Thank you for your kind comments about your stay at our Hotel. We do receive a number of positive responses about our convenient location and the services we offer. I will check on the issue with the television. We appreciate the feedback and hope to see you again soon. More 

Petaluma, California
Top Contributor
219 reviews 219 reviews
79 hotel reviews
133 helpful votes 133 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Decent room with comfortable bed and clean bathroom. What brings this rating down is the inexcusable pattern of Sheraton not upgrading their TV's to implement digital reception. This seems to be a pattern with their 4Points properties - heck, I get all digital channels with the antenna in my attic. While charging $100+ for the room, the very least they... More 

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Boulder Colorado
Top Contributor
51 reviews 51 reviews
13 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nice staff but a run down property. My room was dated and the entire wing had an odd chemical smell. I paid almost $300 per night for a very mediocre room. The hotel should consider investing some of there lucrative profits back into a renovation.

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Singapore
Top Contributor
92 reviews 92 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

totally loved this place. Rooms Are big, beds are big. They have decent toiletries of all sorts. We had the rooms on the second floor. There's not elevators thus we had to carry our bags up. Still manageable. Location is great, we can get to Livermore premium outlets within 10-15mins! Really great. there's plenty of food choices a short drive... More 

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Reading, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 9, 2014

Hotel is located just off Interstate (I 580) on Hopyard road in the town of Pleasanton, California. Rooms are of a good size and the beds are comfortable, with the accommodation blocks enclosing gardens and a pool area. Car parking is on the other side of the accommodation blocks and my tip is to always ask for a garden facing... More 

Was this review helpful? Yes 1
Modesto, California
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 28, 2014

My wife and I stayed 2 nights here and enjoyed the room and grounds. We had an upstairs room with excellent queen beds (very comfortable), a microwave, small refrigerator, balcony, and nice view of the rocky "stream", lake fountains, trees, and lawn. It was very nice to sit out on the balcony in the morning, watching the birds and listening... More 

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Kapolei, Hawaii
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed October 19, 2014

Just had a quick overnight here with my wife and we were quite happy with our room. Very spacious. We had flown into SFO on a red-eye and spent the morning in SF so the first thing we did after checking in was take a nap. Great bed! Very comfortable! I'm surprised we managed to wake up for dinner. Would... More 

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MAGALIA
Top Contributor
148 reviews 148 reviews
114 hotel reviews
409 helpful votes 409 helpful votes
4 of 5 stars Reviewed October 14, 2014

Arriving from the noisy Bay Area this hotel presents itself like an oasis. Built around beautiful grounds with mature trees, rocks and fountains the Four Points represents a gone era. It may not be for everyone because it was built about 50 years ago (like the similar Four Points in Bakersfield) and it is not totally up to modern standards.... More 

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Contributor
11 reviews 11 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed September 10, 2014

Purchased this room via Hotwire for one night during the weekend. We were given a room with wheelchair access which no one in our party did not need. This shower which was poorly maintained and not clean. The seat in the shower was rusted. There was soap scum and black spots on the bathroom tile and on the cracks. Towels... More 

Was this review helpful? Yes 2
plsparks, Front Office Manager at Four Points by Sheraton Pleasanton, responded to this review

Hi Heychick2, Thank you for the feedback of your recent stay with us. I sincerely apologize for the issues that you had with your room. This is not typical of our hotel and I have shared your feedback with my General Manager and the Director of Housekeeping. Rest assured that they will take this information back to their teams to... More 

Top Contributor
170 reviews 170 reviews
135 hotel reviews
411 helpful votes 411 helpful votes
4 of 5 stars Reviewed September 1, 2014

Last time we stayed at this property we had a disappointing experience due to noise. This time at check in we asked Neel for a second floor room where we would not hear footsteps in the room above. He allocated us 667, perhaps one of the best rooms in the house. It's a corner room with a balcony front and... More 

Was this review helpful? Yes 1
plsparks, Front Office Manager at Four Points by Sheraton Pleasanton, responded to this review

Hi Redhand, Thank you for the kind words and taking the time to review our property. I was glad to see that we were able to improve this stay over last. I have forwarded your feedback regarding the housekeeping issues on to our Director of Housekeeping and they will be addressed and remedied. I hope to see you the next... More 

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Additional Information about Four Points by Sheraton Pleasanton

Address: 5115 Hopyard Road, Pleasanton, CA 94588
Phone Number:
Location: United States > California > Pleasanton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Pleasanton 3*
Number of rooms: 214
Reservation Options:
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Also Known As:
Four Points By Sheraton Pleasanton Hotel Pleasanton
4 Points By Sheraton Pleasanton
Sheraton Pleasanton
Four Points Pleasanton
Pleasanton Sheraton
Pleasanton Four Points

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