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All 14 Pleasanton hotels

Four Points by Sheraton Pleasanton

3.0 of 5 Hotel   |   5115 Hopyard Road, Pleasanton, CA 94588
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Ranked #9 of 14 Hotels in Pleasanton
A recent review
4 of 5 stars reviewed 4 days ago
chisox05 Kapolei, Hawaii
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172 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kapolei, Hawaii
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just had a quick overnight here with my wife and we were quite happy with our room. Very spacious. We had flown into SFO on a red-eye and spent the morning in SF so the first thing we did after checking in was take a nap. Great bed! Very comfortable! I'm surprised we managed to wake up for dinner. Would... More

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MAGALIA
Top Contributor
148 reviews 148 reviews
114 hotel reviews
403 helpful votes 403 helpful votes
4 of 5 stars Reviewed 1 week ago

Arriving from the noisy Bay Area this hotel presents itself like an oasis. Built around beautiful grounds with mature trees, rocks and fountains the Four Points represents a gone era. It may not be for everyone because it was built about 50 years ago (like the similar Four Points in Bakersfield) and it is not totally up to modern standards.... More

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Contributor
11 reviews 11 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed September 10, 2014

Purchased this room via Hotwire for one night during the weekend. We were given a room with wheelchair access which no one in our party did not need. This shower which was poorly maintained and not clean. The seat in the shower was rusted. There was soap scum and black spots on the bathroom tile and on the cracks. Towels... More

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plsparks, Front Office Manager at Four Points by Sheraton Pleasanton, responded to this review

Hi Heychick2, Thank you for the feedback of your recent stay with us. I sincerely apologize for the issues that you had with your room. This is not typical of our hotel and I have shared your feedback with my General Manager and the Director of Housekeeping. Rest assured that they will take this information back to their teams to... More

Top Contributor
160 reviews 160 reviews
132 hotel reviews
402 helpful votes 402 helpful votes
4 of 5 stars Reviewed September 1, 2014

Last time we stayed at this property we had a disappointing experience due to noise. This time at check in we asked Neel for a second floor room where we would not hear footsteps in the room above. He allocated us 667, perhaps one of the best rooms in the house. It's a corner room with a balcony front and... More

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plsparks, Front Office Manager at Four Points by Sheraton Pleasanton, responded to this review

Hi Redhand, Thank you for the kind words and taking the time to review our property. I was glad to see that we were able to improve this stay over last. I have forwarded your feedback regarding the housekeeping issues on to our Director of Housekeeping and they will be addressed and remedied. I hope to see you the next... More

Media, Pennsylvania
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 27, 2014

We had a 2nd floor room & there is no elevator. Staff is friendly and helpful. Pool area & grounds are lovely. No A/C in hallway where our room was located. They have a free shuttle to take you to the BART (train) which is only 5 mins. away. You could actually fly into San Francisco Int'l airport & take... More

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Sacramento, California
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 17, 2014

Room had dirty vents and mold. I could smell the mold immediately upon entering the room. The AC unit. Was broken and you had to pay to watch any TV. No internet either. Grounds were lovely. The bed was comfortable and the room was nice other then the excessive mold in the bathroom.

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Boone, North Carolina
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 11, 2014

Stayed here traveling on business. The staff was friendly and helpful, gave me good restaurant recommendations. The grounds are very attractive and the pool area is nice. Exercise room was small but adequate. They have a free shuttle that will take you around town if you do not want to drive. I took it in to Pleasanton main town for... More

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Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 10, 2014

Hotel staff very friendly and helpful. Room and bed is good. Internet is better than most hotels. No elevator to get to the second floor is a major pain. The breakfast buffet is barely average, but the staff was attentive. The location is very good with with lots of restaurants nearby. Works for a business trip or an overnight flop.... More

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Seattle
Top Contributor
122 reviews 122 reviews
84 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed August 5, 2014

Check in was easy and the staff was very friendly. My room was large, clean and modern, however one of my co-workers reported that they had a fridge/microwave and my room did not have these items. There was a Wednesday night reception with free food/beer which was nice. The pool looked good, but I did not use it. Pretty unremarkable... More

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Newbury, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 30, 2014

Stayed here for a week while travelling with business. The rooms are very nice and it is always nice not to stay in a giant concrete tower block of a hotel. All the rooms come with free Wi-Fi as well. The buffet breakfast is relatively expensive and for some strange reason the bar closes at 10pm which isn't very useful... More

Was this review helpful? Yes 1
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Additional Information about Four Points by Sheraton Pleasanton

Address: 5115 Hopyard Road, Pleasanton, CA 94588
Phone Number:
Location: United States > California > Pleasanton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Pleasanton 3*
Number of rooms: 214
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Also Known As:
4 Points By Sheraton Pleasanton
Four Points By Sheraton Pleasanton Hotel Pleasanton
Sheraton Pleasanton
Four Points Pleasanton
Pleasanton Four Points
Pleasanton Sheraton

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