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All 14 Pleasanton hotels

Four Points by Sheraton Pleasanton

3.0 of 5 Hotel   |   5115 Hopyard Road, Pleasanton, CA 94588
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Ranked #9 of 14 hotels in Pleasanton
A recent review
3 of 5 stars reviewed 5 days ago
Susan R Media, Pennsylvania
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166 people have reviewed this hotel

Traveler rating
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    64
    51
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25
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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English first
Media, Pennsylvania
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We had a 2nd floor room & there is no elevator. Staff is friendly and helpful. Pool area & grounds are lovely. No A/C in hallway where our room was located. They have a free shuttle to take you to the BART (train) which is only 5 mins. away. You could actually fly into San Francisco Int'l airport & take... More

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Sacramento, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Room had dirty vents and mold. I could smell the mold immediately upon entering the room. The AC unit. Was broken and you had to pay to watch any TV. No internet either. Grounds were lovely. The bed was comfortable and the room was nice other then the excessive mold in the bathroom.

Was this review helpful? Yes 1
Boone, North Carolina
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here traveling on business. The staff was friendly and helpful, gave me good restaurant recommendations. The grounds are very attractive and the pool area is nice. Exercise room was small but adequate. They have a free shuttle that will take you around town if you do not want to drive. I took it in to Pleasanton main town for... More

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Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel staff very friendly and helpful. Room and bed is good. Internet is better than most hotels. No elevator to get to the second floor is a major pain. The breakfast buffet is barely average, but the staff was attentive. The location is very good with with lots of restaurants nearby. Works for a business trip or an overnight flop.... More

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Seattle
Top Contributor
118 reviews 118 reviews
82 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Check in was easy and the staff was very friendly. My room was large, clean and modern, however one of my co-workers reported that they had a fridge/microwave and my room did not have these items. There was a Wednesday night reception with free food/beer which was nice. The pool looked good, but I did not use it. Pretty unremarkable... More

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Newbury, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for a week while travelling with business. The rooms are very nice and it is always nice not to stay in a giant concrete tower block of a hotel. All the rooms come with free Wi-Fi as well. The buffet breakfast is relatively expensive and for some strange reason the bar closes at 10pm which isn't very useful... More

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Marysville, Washington
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This Four Points is a sprawling property, made up of at least seven buildings. The property overall is decent, and looks to be good for families and getaways. The pool area looked very nice and the restaurant (Faz) smelled good (I did not eat there, as I seldom eat at hotel restaurants). Since I was here on business, the two... More

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Nashville, Tennessee
Top Contributor
91 reviews 91 reviews
84 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed July 18, 2014

I was really disappointed with this one, but I can give you some tips if you end up here. Let me break it down... The check in experience. Staff never even looked me in the eyes. She just stared down at the screen- eventually sliding my keys to me and a map. The reason I needed a map was that... More

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Houston
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed July 16, 2014

I stayed here for a business trip. Overall, the hotel was ok. As other people have stated, ask for a room with a courtyard view because it is very tranquil. The rooms are very dated as are the towels but the bed was extremely comfortable. Internet is spotty (I didn't have any issues but other people in my group did),... More

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Dallas, Texas
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 23, 2014

Situated around two lovely courtyards, the patios open to hear little water features...which creates sweet white noise. The rooms are crisply decorated in whites and beiges and are comfortable enough without being overdone. For a quick business trip, this is a good choice...unless of course you don't have a hotspot on your phone and need the hotel to have working... More

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Additional Information about Four Points by Sheraton Pleasanton

Address: 5115 Hopyard Road, Pleasanton, CA 94588
Phone Number:
Location: United States > California > Pleasanton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Pleasanton 3*
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Also Known As:
4 Points By Sheraton Pleasanton
Four Points By Sheraton Pleasanton Hotel Pleasanton
Sheraton Pleasanton
Four Points Pleasanton
Pleasanton Four Points
Pleasanton Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located in the Hacienda Business Park, Four Points by Sheraton Pleasanton features 214 guest rooms. From the patios and balconies, guests can enjoy the soothing sights and sounds on our 10.5 acres. ... more   less 
Number of rooms
214

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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