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All 14 Pleasanton hotels

Four Points by Sheraton Pleasanton

3.0 of 5
5115 Hopyard Road, Pleasanton, CA 94588
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Ranked #10 of 14 hotels in Pleasanton
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113 reviews from our community

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Date Rating
San Marcos, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed June 18, 2013 NEW

We booked three nights for Father's Day weekend. When we checked in round about 3:30pm on Friday, we were told no upper level room available. We were given ground floor room #311 which smelled pretty bad with strong musty odor probably from the tatty carpet. They were able to change our room to #552 the next day. We were very... More

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1 review
3 of 5 stars Reviewed June 14, 2013 NEW via mobile

I stayed for 3 nights on a business trip. I'll be commuting to this area for several nights every other week and was excited to find an SPG hotel as these are always excellent when I visit Asia. This property is older and aging ungracefully. The rooms in the 400 block smell slightly musty and are very dated. The TV... More

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Santa Maria, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 9, 2013

After reading a few of the negative reviews before we left for the weekend, I was a little concerned. When we checked on Friday night the front desk staff were very welcoming and gave us our choice of floors. I chose the 2nd floor and we had a nice balcony which we took advantage of the next day with a... More

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Houston
Top Contributor
55 reviews 55 reviews
40 hotel reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed May 24, 2013 via mobile

Honestly I found the rooms a bit dated. The lobby is nice, and the room was clean but just old feel. I would not recommend it for the money I paid. Staff was nice though. Plenty of parking. Location is decent and Bart station not far.

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Tom B, General Manager at Four Points by Sheraton Pleasanton, responded to this review
May 27, 2013

Thank you for your kind comments about the Hotel and especially about the service. We have updated a number of items in our Hotel in recent years and do look forward to more in the near future. We do hope to see you again soon. More

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Rancho Cordova, California
Senior Contributor
44 reviews 44 reviews
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21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 19, 2013

I have stayed at this hotel 6 times already this year and more the previous year. It is a great location since my companies headquarters are near by. Normally the stay is pleasant and I don't have much to be concerned about. This time I began to notice some alarming things such as cleanliness and upgrades are needed for this... More

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Tom B, General Manager at Four Points by Sheraton Pleasanton, responded to this review
May 21, 2013

Dear Disappointed, I want to thank you for your continued business with us and for being candid in your observations of your most recent stay. We have reviewed your comments to learn to do our job better. Please feel free to contact me directly in order to make arrangements for your next stay. Regards More

Springfield, Oregon
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 2, 2013

Great place to stay if you're visiting the bay area. Nice quiet area with clean comfortable rooms. If you're driving its really easy to leave the car at the park n ride up the street and take the BART to anywhere in the bay area without the stress of traffic and downtown parking. This place is a few minutes drive... More

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Reading UK
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 20, 2013

I have just returned from a business trip staying at the four points Sheraton in Pleasanton. The hotel was friendly and accommodating with the rooms being large and reasonably well appointed. The in-house facilities were pretty good with a large bar and restaurant area. Breakfast was included although I have had better. One criticism was that the restaurant service was... More

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Marina del Rey, California
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 15, 2013 via mobile

At $150 per night this hotel which needs room renovation is OK. At $240 per night, which I saw listed, forget it. Staff is friendly in office, rooms are clean but dated, grounds are very nice. Excellent, safe suburban location for doing work or visiting Pleasanton. Free WiFi was nice for low volume work, not a lot of bandwidth....

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Rancho Cordova, California
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 14, 2013

I stay at this hotel quite a bit for work and I have never had any issues here. The rooms, staff, pool area and beds are all great. The hotel has a brook that goes around the middle area of the grounds that adds a little extra to the overall experience of the stay. The only down side to staying... More

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1 review
1 of 5 stars Reviewed April 13, 2013

I am unfortunately going thru a tough time in my life fighting the big C with chemo treatments. I am staying in hotels in between treatments since im from another state where all my family/support lives and driving back and fourth between my chemo treatment location and my home in northern calif is exhausting. I came upon 4 points by... More

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Additional Information about Four Points by Sheraton Pleasanton

Also Known As:
4 Points By Sheraton Pleasanton
Four Points By Sheraton Pleasanton Hotel Pleasanton
Four Points By Sheraton Pleasanton Hotel
Sheraton Pleasanton
Four Points Pleasanton
Pleasanton Four Points
Pleasanton Sheraton
Address: 5115 Hopyard Road, Pleasanton, CA 94588
Phone Number:
Region: United States > California > Pleasanton
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 14 hotels in Pleasanton
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located in the Hacienda Business Park, Four Points by Sheraton Pleasanton features 214 guest rooms. From the patios and balconies, guests can enjoy the soothing sights and sounds on our 10.5 acres. ... more   less 
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