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All 14 Pleasanton hotels

Four Points by Sheraton Pleasanton

3.0 of 5 Hotel   |   5115 Hopyard Road, Pleasanton, CA 94588
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Ranked #9 of 14 hotels in Pleasanton
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146 people have reviewed this hotel

Traveler rating
    32
    57
    41
    9
    7
See reviews for
25
36
19
52
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
Top Contributor
153 reviews 153 reviews
129 hotel reviews
395 helpful votes 395 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Last time we stayed here we had a second floor room with a balcony. This time it was a ground floor disabled room with no balcony. The contrast was stark. The noise and footsteps of the occupants of the room above us disturbed our sleep. Why do people parade around their room at 4.40 in the morning? The basics of... More

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Tom B, General Manager at Four Points by Sheraton Pleasanton, responded to this review

Dear Disappointed, I am grateful that you took the time to tell us about your recent stay. I apologize that the noise in the room above you kept you up. We do appreciate your business and look forward to seeing you again. More

Raleigh, North Carolina
Top Contributor
105 reviews 105 reviews
37 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

I travel to Pleasanton on business several times a year and have stayed in most of the major brand hotels in town. This was my first stay at the Four Points and I'm pretty sure it won't be my last. While there are parts of the rooms that need some updating, they are more than adequately appointed. My bed was... More

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Long Island, New York
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed here on business for 3 nights and found the front desk folks to be very friendly and helpful. They provided us with local area attraction information and made themselves available to address any other needs we had to enjoy comfortable stay. The room was clean and the temperature just right. The bathroom was tidy and instead of having... More

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Hayward, California
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here for just a one night stay and to start off its in a great place right off the main road with places to eat and shop etc. not that far away. Also its a great place for anyone that is on a road trip since the freeway is about a mile away and downtown Pleasanton is only... More

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Tom B, General Manager at Four Points by Sheraton Pleasanton, responded to this review

Dear DWSaturn: I appreciate your time and the detail that you have given us about your resent stay. Thank you for the kind comments about the accommodations. I must apologize for missing the most important of all--good service-- at check in. I have reviewed this with my team and assure you we will do better in the future. In order... More

Reading
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel was clean, comfy, and had friendly staff. We stayed in two rooms while we were there (we visited Eureka and stayed there one night during our stay in Pleasanton) and although there was a significant difference in the outside space in the two rooms, the quality was good. There is a nice outdoor swimming pool (a bit cold... More

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Coto De Caza
Top Contributor
156 reviews 156 reviews
16 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed March 9, 2014

I have been there before and it continues to be a clean, good location and reasonable priced hotel. what I spotted this time was a plug-in strip charge device so you can charge your phone, ipad, and kindle on the desk top without having to find various outlets. nice touch.

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Sydney, Australia
Contributor
17 reviews 17 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 26, 2014 via mobile

This is my preferred hotel in Pleasanton. The rooms are comfortable, the rear ones in the block are very quiet and the staff are friendly and helpful. The bar can get quite busy which is a good thing as it shows that many guests also enjoy being here.

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Tom B, General Manager at Four Points by Sheraton Pleasanton, responded to this review

Stephen W -Thank you for your great comments about our Hotel--we do hope to see you again soon More

Seattle, Washington
Top Contributor
67 reviews 67 reviews
32 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed December 18, 2013

Well priced but definitely not on par with most 4 Points by Sheraton. No elevators in this hotel, so you're relegated to lugging your baggage up a couple flights of stairs to get to the second level, which depending on how much you have with you, can be problematic. A little on the dark, dated side, but is quiet and... More

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Tom B, General Manager at Four Points by Sheraton Pleasanton, responded to this review

Shel S---Thank you for the kind comments about the Hotel. We are looking forward to a refresh of our Hotel late this year. We do hope you will try us again More

Albuquerque, New Mexico
Top Contributor
64 reviews 64 reviews
41 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed December 14, 2013

The grounds are very nice. Also the outdoor pool is heated to over 80 degrees. It was like swimming in a bathtub. Rooms are okay, no upgrade for our platinum membership. Free breakfast had a nice range of choices. For the price, reasonable place to stay. It was clean.

Was this review helpful? Yes 1
West Sacramento, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 28, 2013 via mobile

Nov 19, 2013 Pamela T My first experience with the Sheraton in Pleasanton, CA was excellent. Lovely hotel and the friendly staff. And the service in the restaurant (Ricardo) was the best ever encountered at a hotel. The price was excellent. I travel frequently for business and personal travel. I will always look for a Sheraton from this point on.

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Additional Information about Four Points by Sheraton Pleasanton

Also Known As:
Four Points By Sheraton Pleasanton Hotel
Four Points By Sheraton Pleasanton Hotel Pleasanton
4 Points By Sheraton Pleasanton
Sheraton Pleasanton
Four Points Pleasanton
Pleasanton Four Points
Pleasanton Sheraton
Address: 5115 Hopyard Road, Pleasanton, CA 94588
Phone Number:
Location: United States > California > Pleasanton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Pleasanton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Pleasanton 3*
Official Description (provided by the hotel):
Located in the Hacienda Business Park, Four Points by Sheraton Pleasanton features 214 guest rooms. From the patios and balconies, guests can enjoy the soothing sights and sounds on our 10.5 acres. ... more   less 
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