We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 14 Pleasanton hotels

Four Points by Sheraton Pleasanton

3.0 of 5 Hotel   |   5115 Hopyard Road, Pleasanton, CA 94588
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Save Saved
You added Four Points by Sheraton Pleasanton to your Saves list
Four Points by Sheraton Pleasanton
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
64%
Ranked #9 of 14 hotels in Pleasanton
A recent review
3 of 5 stars reviewed 1 week ago
salex6 Houston
  • Overview
  • Reviews (159)
  • Photos (47)
  • Amenities
  • Q&A
  • Room tips (45)
  • Location
  • More
Write a Review

159 people have reviewed this hotel

Traveler rating
    32
    62
    46
    12
    7
See reviews for
25
36
20
63
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Nashville, Tennessee
Top Contributor
90 reviews 90 reviews
83 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 1 week ago

I was really disappointed with this one, but I can give you some tips if you end up here. Let me break it down... The check in experience. Staff never even looked me in the eyes. She just stared down at the screen- eventually sliding my keys to me and a map. The reason I needed a map was that... More

Was this review helpful? Yes
Houston
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

I stayed here for a business trip. Overall, the hotel was ok. As other people have stated, ask for a room with a courtyard view because it is very tranquil. The rooms are very dated as are the towels but the bed was extremely comfortable. Internet is spotty (I didn't have any issues but other people in my group did),... More

Was this review helpful? Yes
Dallas, Texas
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 23, 2014

Situated around two lovely courtyards, the patios open to hear little water features...which creates sweet white noise. The rooms are crisply decorated in whites and beiges and are comfortable enough without being overdone. For a quick business trip, this is a good choice...unless of course you don't have a hotspot on your phone and need the hotel to have working... More

Was this review helpful? Yes
Palos Verdes Estates, California
Top Contributor
104 reviews 104 reviews
45 hotel reviews
146 helpful votes 146 helpful votes
3 of 5 stars Reviewed June 23, 2014

I stayed at this property because my usual go to place (the Hilton nearby) was fully booked. The location was great and the front desk service was, in my opinion, appropriately cordial and efficient. I ate at the on site restaurant, Faz, which I thought very good (see my review). The room was clean but dated and rather poorly furnished.... More

Was this review helpful? Yes
Orange, California
Top Contributor
106 reviews 106 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed June 19, 2014

After traveling for a few days and staying at different properties, we were disappointed at the not so welcoming front desk staff. We arrived on a Wednesday right during Craft beer and wing day hour. I saw the wings and didn't look very appetizing but a colleague tried the beer and she said it was good, hey its free! To... More

Was this review helpful? Yes
Portland
Top Contributor
133 reviews 133 reviews
115 hotel reviews
434 helpful votes 434 helpful votes
2 of 5 stars Reviewed June 16, 2014

As a Platinum SPG I do not appreciate checking in at 9 pm and being told my room wasn't pre-blocked, and thusly I was given a wretched ADA handicap room right next to the old and noisy ice machine at the end of the hallway. Normally, we stay at the much nicer Sheraton a mile or so away, because this... More

Was this review helpful? Yes 1
2 reviews
2 of 5 stars Reviewed June 3, 2014

The wifi hasn't worked here for two whole days - I've tried all three of my devices, so it's definitely not just me. Upon calling the front desk yesterday, they sort of brushed me off with an "oh yeah, we've heard that" and today an "it's still not working?" I requested that someone call me to troubleshoot yesterday. Of course,... More

Was this review helpful? Yes
Santa Cruz, California, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 29, 2014

Stayed with some friends here for a soccer tournament at the nearby Pleasanton Sports Park. Hotel was sold out for the weekend, but still wasn't loud and didn't feel overly busy. Rooms were nice, beds were very comfortable, and overall the hotel was a very good value for the price we paid. Didn't try the breakfast, spa, or workout facilities,... More

Was this review helpful? Yes
Easton, Pennsylvania
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 13, 2014

I've stayed in this hotel multiple times. I've had a few different minor concerns but overall this is a nice hotel. My only real problem is when the room doors close it is very loud. I am sensitive to noise and don't sleep well so sometimes it wakes me up. The location is great. I like the setup of the... More

Was this review helpful? Yes 1
Austin, Texas, USA
Top Contributor
83 reviews 83 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 6, 2014

Great bedding nice facility. Very close to freeways and business park. Excellent access to downtown Pleasanton restaurants. Quite. Pool if you have time quite bar some families but not a party hotel. Just what we wanted for a business trip

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Four Points by Sheraton Pleasanton, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Four Points by Sheraton Pleasanton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Points by Sheraton Pleasanton

Address: 5115 Hopyard Road, Pleasanton, CA 94588
Phone Number:
Location: United States > California > Pleasanton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Pleasanton 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Expedia, Orbitz, Travelocity, Priceline, Tingo, Hotels.com, BookingOdigeoWL, Agoda, Venere and Otel so you can book your Four Points by Sheraton Pleasanton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Four Points By Sheraton Pleasanton Hotel Pleasanton
4 Points By Sheraton Pleasanton
Sheraton Pleasanton
Four Points Pleasanton
Pleasanton Four Points
Pleasanton Sheraton

47 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (43)
Viewed
Hotel & grounds (16)
Viewed
Room/suite (10)
Viewed
View from room (3)
Viewed
Dining (1)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (1)
Viewed
View from room (1)
Viewed
Other (2)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located in the Hacienda Business Park, Four Points by Sheraton Pleasanton features 214 guest rooms. From the patios and balconies, guests can enjoy the soothing sights and sounds on our 10.5 acres. ... more   less 
Number of rooms
214

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer