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HYATT house Pleasanton

3.0 of 5 4545 Chabot Drive, Pleasanton, CA 94588 (Formerly Hyatt Summerfield Suites Pleasanton)
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Certificate of Excellence 2014
HYATT house Pleasanton
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HYATT house Pleasanton
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116 reviews from our community

Traveler rating
    61
    44
    7
    2
    2
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54
16
6
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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California
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed December 31, 2014

This is a well-situated hotel in the East Bay of the San Francisco Bay Area, close to Dublin, Pleasanton, Castro Valley, and a short distance (south) from San Ramon and Walnut Creek. The hotel itself consists of several three-story buildings. Note that there are No Elevators. So if walking up stairs is a problem, please reserve a ground floor place.... More 

Was this review helpful? Yes 1
Marlene F, General Manager at HYATT house Pleasanton, responded to this review

Thank you so much for your feedback on our hotel! I am so happy that you enjoyed your time with us. I hope you had a chance to try our cooked to order omelets at our complimentary breakfast buffet along with all of our other offerings! Thank you again for your comments and please feel free to contact me directly... More 

Cornelius, North Carolina
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 7, 2014

I stayed a few nights when my house was being painted. I have 2 dogs, so this was ideal for me. Problem is, even though they have a pet policy that includes all dogs must be leashed, they are not. I came out of my room to find 2 dogs off leash in front of my door. The owner was... More 

Was this review helpful? Yes 1
Marlene F, General Manager at HYATT house Pleasanton, responded to this review

Thank you so much for your feedback on your stay with us! I'm so glad you enjoyed our dog friendly accomodations. I want you to know that I was told about the Guest who had the dogs off leash and the issue was addressed immediately by me personally. We take our pet policy very seriously and hold all Guests to... More 

Oxnard, California
Senior Contributor
36 reviews 36 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 16, 2014

We stayed at the Hyatt House for 4 months while my husband was working a temporary job in Pleasanton. We had 2 bedrooms and 2 full bathrooms. It also had a full kitchen, complete with oven and full sized refrigerator. That was wonderful. A larger eating area. They have laundry facilities onsite that cost $2 per load. The bathrooms were... More 

Was this review helpful? Yes
Marlene F, General Manager at HYATT house Pleasanton, responded to this review

Thank you so much for your response! I'm so glad you enjoyed your home away from home while staying with us. We do our best to make all of our Guests feel at home and we always look forward to seeing familiar faces around the "House". Thank you for mentioning some of our staff as well - I will be... More 

Tulare, California
Contributor
15 reviews 15 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 26, 2014

This hotel reminds you of an apartment complex. The middle of the complex is home to a basketball court and pool with all units around the side, forming a square. The hotel itself looks new in the photographs but the exterior stucco looks a little aged in person. The interiors are well appointed but the beds were quite uncomfortable. In... More 

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Marlene F, General Manager at HYATT house Pleasanton, responded to this review

Thank you so much for your comments on your stay with us! I'm happy to hear that you enjoyed our great customer service - we pride ourselves on taking great care of our Guests. I was sorry to hear you had an issue with our Housekeeping service and it sounds like one of our House Hosts at our Front Desk... More 

Plano, Texas
Contributor
12 reviews 12 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 7, 2014

Excellent property for the family to stay. It's spacious, clean, comfortable and quiet. Front desk is very accommodating in early check in and all other stuffs. The breakfast was great. The kids like the pool. It's within walking distance to number of restaurants and shops. Highly recommended for family.

Was this review helpful? Yes 1
Marlene F, General Manager at HYATT house Pleasanton, responded to this review

Thank you so much for your great feedback on our hotel! I am so happy that you found it to be a home away from home for you and your family. We strive to provide that type of experience and hope that all of our Guests feel comfortable around our "house". I'm so glad you had a chance to enjoy... More 

San Francisco, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 5, 2014

We really loved this property. They had a great breakfast each morning and a wonderful pool area to relax in. The small basketball/tennis court was a lot of fun as well. Our room was very clean and had a lot of space to relax. All the employees we came into contact with were very helpful and polite. We were on... More 

Was this review helpful? Yes
Marlene F, General Manager at HYATT house Pleasanton, responded to this review

Thank you so much for your review of your stay with us! I'm so glad that you enjoyed your time here and were able to try our breakfast buffet with our cooked to order omelet station. I'm also happy to hear that you enjoyed our pool area - it certainly gets a lot of use during the warm summer months... More 

Seattle
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 23, 2014

We stayed at the Hyatt House Pleasanton with my daughter's soccer team for a tournament. Despite the presence of several high-school age teams, the property was comfortable and relatively quiet. The one-bedroom room was more spacious than most, and very clean - the room's dark carpeting showed no dust, even at the edges. The shower was all tile, and the... More 

Was this review helpful? Yes
Marlene F, General Manager at HYATT house Pleasanton, responded to this review

Thank you for your review of our hotel! I'm so glad to hear you enjoyed your stay with us and that your sofabed in your room was comfortable - we recently replaced all of them when we renovated our rooms in 2012. I'm also very happy to hear that you received great service from our Staff! We pride ourselves in... More 

Portland, Oregon
Contributor
14 reviews 14 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 20, 2014

This hotel was a very pleasant surprise. We traveled with our dog for a family wedding and could not stay with the rest of the wedding party because that hotel did not accept pets. We chose the Hyatt House because it was nearby and accepts pets, but it turned out to be a great place to stay. The room was... More 

Was this review helpful? Yes
Marlene F, General Manager at HYATT house Pleasanton, responded to this review

Thank you so much for your feedback on your stay with us! I am so glad to hear you were able to bring your dog along wtih you too! I'm sorry to hear that your sofabed was not comfortable as all of our sofabeds were replaced during our renovation in 2012 and we typically receive great feedback on them! I... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 18, 2014

This place was one of the three places I stayed at in the same area for a business trip. Had to switch hotels because none of the three places had rooms available throughout my stay. And this place turned out to be the best because it's clean and fully functional - there's everything you would need including a well stocked... More 

Was this review helpful? Yes 1
Marlene F, General Manager at HYATT house Pleasanton, responded to this review

Thank you very much for your review of our hotel. I'm so glad you were able to stay with us while you were in town. I'm happy to hear you were able to try out our new HBar and enjoyed it! We just added cocktails to our menu of wine and beer so you will have to come back again... More 

Corcoran, CA
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 15, 2014

We were back again. You just cannot beat the value here. You get a suite with a full kitchen, and living room with sofa bed, Free Wifi. A tv in each bedroom and living room. We've stayed in one bedrooms with a king or two double, and in the two bedroom suites either two kings or a king with two... More 

Was this review helpful? Yes
Marlene F, General Manager at HYATT house Pleasanton, responded to this review

Thank you for your kind comments about our hotel and our staff! I'm so happy that you enjoy your stays with us and that you will be back again soon. I'm also very happy to hear that our quiet hours helped to provide you with a restful stay. We take this policy very seriously as we truly want to make... More 

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Additional Information about HYATT house Pleasanton

Address: 4545 Chabot Drive, Pleasanton, CA 94588 (Formerly Hyatt Summerfield Suites Pleasanton)
Phone Number:
Location: United States > California > Pleasanton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Pleasanton 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hyatt Summerfield Suites Pleasanton Hotel Pleasanton
Summerfield Suites Pleasanton
Hyatt Pleasanton
Pleasanton Hyatt
Pleasanton Summerfield Suites

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