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Sheraton Pleasanton Hotel


Hotel class 3.5 of 5
5990 Stoneridge Mall Road, (formerly Wyndham Garden), Pleasanton, CA 94588
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Reviews you can trust

64% Recommend
3.5 of 5 stars 19 reviews
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5 of 5 stars
Gieorgie   1 contribution
Denver
Oct 28, 2009 | Trip type: Business
1/1 found this review helpful

Not the hottest place from outside but very nice inside. Great staff. A rose for Diane, very skilled and kind bartender. George more

Management response from
DOSMPleasanton, Management Rep

I wanted to take a moment to thank you for your comments! We appreciate your time and business! We hope to see you again in the near future!

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5 of 5 stars
toucan90266   1 contribution
los angeles
Jul 16, 2009 | Trip type: Business
2/2 found this review helpful

I was in town recently for a business trip. Typically when i travel to pleasanton I stay at the Marriott or the Hilton. I had heard the Sheraton was recently renovated so I wanted to see how it was plus the price was right. I was very impressed with the hotel, especially the service. Everyone at the hotel was extremely... more

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2 of 5 stars
IndoGal   8 contributions
Santa Barbara, US
Nov 8, 2008 | Trip type: Family

I'm writing this review from the hotel room. We booked a corner room with a pull out couch. I made the reservation directly to the hotel website since I don't want to chance myself with getting a noisy side of the property. They pre-booked a room as I requested. The room is on the 2nd floor, though it's a non-smoking... more

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5 of 5 stars
italiangirl20   1 contribution
Sonora, Ca
Aug 20, 2008 | Trip type: Family

My friend and I and our two kids stayed here to keep the expense low when we went into San Francisco. Which turned out to be the right decision. I booked the room through expedia and only came to about $95.00, which was less than what the hotel cost, but I would pay the price they charged because the service... more

Management response from
DOSMPleasanton, Director of Sales & Marketing

I wanted to take a moment to thank you for your comments! We appreciate your time and business! We hope to see you again in the near future!

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4 of 5 stars
AdrianVanzulli   36 contributions
Rancho Santa Margarita, California
Jun 29, 2008 | Trip type: Business, Couples
1/1 found this review helpful

Stay: May 15 - May 16, 2008 Room: Deluxe Room Upgrade: Room Upgrade Comments: We stayed here during our relocation up the coast and the hotel was nice. The room was spacious, the layout was different with the TV to the left of the bed rather than at the foot, but it created more usable space. The rooms were nicely... more

Management response from
DOSMPleasanton, Director of Sales & Marketing

I wanted to take a moment to thank you for your comments! We appreciate your time and business! We hope to see you again in the near future!

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4 of 5 stars
Rush2Malone   2 contributions
Ventura
May 23, 2008 | Trip type: Business

I stayed at this hotel on business and chose it because it is literally next door to where I was going. When I first pulled up I was less than impressed with the outside of the hotel and thought that I may have sacrificed qualify for convenience. I was wrong. The hotel is nice enough on the inside but immediately... more

Management response from
DOSMPleasanton, Director of Sales & Marketing

I wanted to take a moment to thank you for your comments! We appreciate your time and business! We hope to see you again in the near future!

Very Noisy
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2 of 5 stars
Gdude7   10 contributions
Visalia, CA
Feb 21, 2008 | Trip type: Business

Stayed 1 night at the Sheraton Pleasanton while on a business trip. The room itself was nice and the staff was pleasant, very friendly & helpful. Everything was great except for the freeway noise. It was VERY loud and I got little sleep. Not good for someone going to a business meeting. I would probably not stay here again due... more

Management response from
DOSMPleasanton, Manager

I wanted to take a moment to thank you for your comments! We apologize for the inconveniences you experienced while staying with us, however, we truly appreciate the feedback you have provided. Please know that we use all feedback to improve our service and overall hotel quality. Although the noise levels were not to your standards, we will work to...

good stay
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5 of 5 stars
SPGplatinum1   4 contributions
Las Vegas, nv
Dec 2, 2007
1/1 found this review helpful

I am a SPG Platinum. We stay at this hotel in late November 07. We had a delux corner room on club floor. Room is very spacious, clean and comfortable. Even though our room was on the freeway side, we were not bothered by the freeway noise. We had breakfirst on the downstair restaurant in the am with very good... more

Management response from
DOSMPleasanton, Director of Sales & Marketing

I wanted to take a moment to thank you for your comments! We appreciate your time, feedback and business! We hope to see you again in the near future!

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2 of 5 stars
MyHotelStays   1 contribution
San Francisco
Nov 14, 2007
0/1 found this review helpful

Having stayed at Starwood hotels all around the world, I know the standards of a typical Sheraton hotel. I'm a platinum member, as well, thus expect to be treated to the extra amenities included as part of their starwood guest program. This hotel does no such thing. The rooms were dirty, the bathroom ceiling leaking (not dripping, but more like... more

Management response from
DOSMPleasanton, Director of Sales & Marketing

I wanted to take a moment to thank you for your feedback and comments! We apologize for the inconveniences you experienced while staying with us. We truly appreciate the feedback you have provided and use this feedback to improve our quality and service. Please know that our goal is to satisfy our guests needs, and, in your instance, we see...

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1 of 5 stars
Ultimatetravelking   128 contributions
Chicago, IL
Sep 14, 2007 | Trip type: Business
1/2 found this review helpful

The good - Great location Good parking Quiet on the mall side of the hotel The bad - Worn out carpet Extra $10 for wireless internet (come on, this is 2007!) Extra $$$ for using the computer in the business center No color printing even with a fee Room was small Room was marginally clean/dirty Over Priced to the max!... more

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Sheraton Pleasanton Hotel Also Known As

  • Sheraton Pleasanton
  • Pleasanton Sheraton
Address: 5990 Stoneridge Mall Road, (formerly Wyndham Garden), Pleasanton, CA 94588