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Sheraton Pleasanton Hotel

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5990 Stoneridge Mall Road, Pleasanton, CA 94588 (Formerly Wyndham Garden)
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Sheraton Pleasanton Hotel
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Sheraton Pleasanton Hotel
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206 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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San Francisco, California
Level Contributor
54 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed today NEW

The rooms are very small and very badly managed and designed. There was not a single hook in the bathroom to hang yiur clothes or towels on and the AC unit was so loud that it was almost as comfortable as sleeping onboard a turboprop. However, it would turn off for long periods of time and temperature in the room... More 

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Washington DC, District of Columbia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had an opportunity to stay at the Sheraton Pleasanton over the weekend with some collegues and had the pleasure of being assisted at the Front Desk by Carrie C. and Mary they were attentive and helped find some great places close by to do some shopping and grab some food. The housekeeping staff was attentive as well I will... More 

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Los Angeles, California
Level Contributor
289 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here on a road trip up to Seattle from Los Angeles on our first night. While checking in, they recognized my last name since my brother stays there almost every week for work. They asked if I was related and mentioned that he's there all the time. Our room was nice, standard Sheraton hotel room. Clean, comfortable bed,... More 

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2 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed 2 nights and found everything very nice. We had club level access and breakfast and nightly food was great in the club lounge. The pool and hot tub area were perfect, we used both as we had our grandkids with us. Our room was clean with a nice with a view of the mountains. Ashley at check in... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Took a road trip with my husband and two dogs to Pleasanton for a friend's wedding. Most other hotels around the area charge high fees to bring a pet. Sheraton Pleasanton doesn't charge any fees to bring your furkids. They allow dogs up to 80# and pet friendly rooms are located and the first and second floors. Plenty of grassy... More 

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Perth, Australia
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for a couple nights during a tour. As it was supposed to be a tour of San Francisco I was a bit disappointed with the hotel's location, but that's not really the hotel's fault. It is only a 5 minute walk to the BART station and it takes about 45 minutes to get to San Francisco. The... More 

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New York City, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 11, 2015

A neat and tidy Sheraton with a small gym and an outdoor pool. SPG lounge with limited selection and also a lobby breakfast area. Very close to Stoneridge Mall for anything you may need. Ask for a room on the opposite side of the building to highway side, unless you're a solid sleeper.

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Rensselaer, New York
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 4, 2015

I gave this hotel one star for the location only. If you don't mind having your reservations screwed up, dirty carpets, maids taking (the polite word) your change, an under staffed restaurant and a manager that gives you lip service but doesn't correct the wrongs, this place is for you. I stay in hotels 100 nights a year and never... More 

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Travelers are raving about these Pleasanton hotels

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 4, 2015 via mobile

We stayed at this hotel for two nights for a family wedding. It was a terrible experience from check-in to check-out. Room was not ready, staff at front desk were rude, room was not clean (stains on bedding, tables and desks were sticky, bathroom floor not so clean), couldn't get the room cleaned before the wedding or get towels without... More 

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Clifton Park, New York
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed June 3, 2015

Stayed here to attend wedding at a nearby country club. The Good - close to mall, freeways, and the BART; nice enough pool area, decent bed, room size good; most staff pleasant, especially John, one of the managers, who tried to fix the many problems The Bad - courtesy van not always available due to not enough staff, van driver... More 

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