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Sheraton Pleasanton Hotel

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5990 Stoneridge Mall Road, Pleasanton, CA 94588 (Formerly Wyndham Garden)
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Sheraton Pleasanton Hotel
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210 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sacramento, California, United States
Level Contributor
109 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

The place just feels run down, old and in a bad need of a complete upgrade. For the price and location, I would expect a much better hotel. It smells old, feels old and is old. The AC units in the room are noisy wall units - that sort of work. The carpet is disgusting; the shower is old, the... More 

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Walnut, California
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I like it! There were a lot of people and a lot going on. He rooms were big and spacious and well kept. We didn't get to check out the pool area but from the sound of it when you walked by, everyone seemed to be having fun. They are a dog hotel which I love! You never heard any... More 

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Foster City, California
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We used the Sheraton Pleasanton Hotel as "home base" for our Palm Event Center wedding. We contacted the hotel far in advance (over a year out) and was able to negotiate a reasonable rate for the wedding party and all of our guests. The hotel was a bit far from our venue, and with an open bar we decided it... More 

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Level Contributor
131 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here 3 nights with a sports team. Staff very good. Rooms adequate to very good. Convenient to mall across the road and restaurants very close. BART station almost next door. Would stay here again if back in this area.

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San Francisco, California
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61 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The rooms are very small and very badly managed and designed. There was not a single hook in the bathroom to hang yiur clothes or towels on and the AC unit was so loud that it was almost as comfortable as sleeping onboard a turboprop. However, it would turn off for long periods of time and temperature in the room... More 

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Travelers are raving about these Pleasanton hotels

Washington DC, District of Columbia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 12, 2015

I had an opportunity to stay at the Sheraton Pleasanton over the weekend with some collegues and had the pleasure of being assisted at the Front Desk by Carrie C. and Mary they were attentive and helped find some great places close by to do some shopping and grab some food. The housekeeping staff was attentive as well I will... More 

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Los Angeles, California
Level Contributor
300 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 stars Reviewed July 11, 2015

We stayed here on a road trip up to Seattle from Los Angeles on our first night. While checking in, they recognized my last name since my brother stays there almost every week for work. They asked if I was related and mentioned that he's there all the time. Our room was nice, standard Sheraton hotel room. Clean, comfortable bed,... More 

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2 reviews
5 of 5 stars Reviewed July 4, 2015

We stayed 2 nights and found everything very nice. We had club level access and breakfast and nightly food was great in the club lounge. The pool and hot tub area were perfect, we used both as we had our grandkids with us. Our room was clean with a nice with a view of the mountains. Ashley at check in... More 

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 30, 2015 via mobile

Took a road trip with my husband and two dogs to Pleasanton for a friend's wedding. Most other hotels around the area charge high fees to bring a pet. Sheraton Pleasanton doesn't charge any fees to bring your furkids. They allow dogs up to 80# and pet friendly rooms are located and the first and second floors. Plenty of grassy... More 

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Perth, Australia
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 28, 2015

I stayed here for a couple nights during a tour. As it was supposed to be a tour of San Francisco I was a bit disappointed with the hotel's location, but that's not really the hotel's fault. It is only a 5 minute walk to the BART station and it takes about 45 minutes to get to San Francisco. The... More 

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