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All 14 Pleasanton hotels

Tri-Valley Inn & Suites

2.0 of 5 Hotel   |   2025 Santa Rita Road, Pleasanton, CA 94566
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Tri-Valley Inn & Suites
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Ranked #12 of 14 hotels in Pleasanton
A recent review
3 of 5 stars Reviewed January 1, 2014
BandH_GP Boston, Massachusetts
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60 people have reviewed this hotel

Traveler rating
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12
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25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Boston, Massachusetts
Contributor
18 reviews 18 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 1, 2014

Stayed here over Christmas week 2013 while visiting family in Dublin. We used it just as a place to sleep and for that it was OK. Just note that this place does NOT serve breakfast even though it says so on their website and on the brochure in the lobby. When we pointed this out upon being told there was... More

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed September 6, 2013 via mobile

Small, quiet hotel. The rooms are clean and you don't here any street noise. The bed is surprisingly comfortable, but the pillows are a little lumpy. The room I was in is smaller than some other hotels I have stayed in but more comfortable than most. Overall I enjoyed my stay, the staff is friendly and will stay here again... More

Was this review helpful? Yes
sampatelca, Owner at Tri-Valley Inn & Suites, responded to this review

Thanks for sharing, Kalem. I'm happy to hear you enjoyed your stay with us, but I'm sorry if you found the pillows to be a bit lumpy. Next time don't hesitate to ask any of our staff to switch it out for you — we're more than willing to accommodate wherever possible. Hope to see you the next time you're... More

Pleasanton, California
2 reviews
4 of 5 stars Reviewed September 6, 2013

Clean and very reasonable price for business travel. Excellent location (walking distance) near downtown Pleasanton, restaurants, supermarket. Free Internet for work or entertainment. I like that there is a coffee maker, microwave, and fridge in the room, and breakfast.

Was this review helpful? Yes
sampatelca, Owner at Tri-Valley Inn & Suites, responded to this review

Eric, thanks for taking the time to share your thoughts with us. We're proud of what our motel offers, so I'm happy to see how much you enjoyed your stay. Anytime you're in Pleasanton, give us a call! We'd be happy to welcome you back to town. Sincerely, Kumar, General Manager More

Pleasant Hill, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 20, 2013

If you're staying in Pleasanton, find another place to stay.. This place has the worst management and treats you like a 3rd class citizen.. I called this hotel for rates and was given a discount for my son attending school in Pleasanton. With Bart going on strike, we thought we should have our child stay there for the week without... More

Was this review helpful? Yes 2
sampatelca, Owner at Tri-Valley Inn & Suites, responded to this review

I want to sincerely apologize for your experience with us, Daun. While I can certainly understand your frustration, I can assure you that this was a matter of miscommunication and not a "bait and switch" situation. As far as management being rude, I'll address your experience with our staff, but I hope you'll understand why we advise our managers not... More

Post Falls, Idaho
1 review
1 of 5 stars Reviewed June 18, 2013

I can't even rate this place the scale doe's not go down that far the pic are not even close's to what this place is like, people live here in some of the rooms, stay at own risk if I had pictures I would put them up sorry, Tried to ask for a cleaner room with no help.

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sampatelca, Owner at Tri-Valley Inn & Suites, responded to this review

David, Thank you for taking the time to write this review. I want to sincerely apologize for the experience you had with us. It seems like we really missed the mark when you stayed at our hotel. As a guest, your comfort is always our main concern, which is why I'm terribly disappointed in the service we provided when you... More

Long Beach, California
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 17, 2013

Inside and outside very clean, room (221) small, clean, but needed carpet, ac noisey, very nice receptionist, close to places to eat, freeway.Lots of electrical plugs for computer, etc. bed hard, box spring had large brown stain on the side. bedspread unattractive, no decoratioins

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sampatelca, Owner at Tri-Valley Inn & Suites, responded to this review

Thanks for this feedback, Barry! We're in the midst of making a lot of changes to the hotel and this type of review is extremely helpful. While we're happy that you enjoyed your stay, we'll see what we can do about making it even quieter in the rooms. Hope to see you back here soon! -- All the best, Kumar,... More

Buffalo, New York
1 review
4 of 5 stars Reviewed April 26, 2013

I found this hotel to be quite a surprise for the price in this area. The best parts about it are the office staff and the location. I was there on business, and the staff did everything they could to help me out. This is the only hotel within walking distance to downtown Pleasanton, right next to a shopping center... More

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sampatelca, Owner at Tri-Valley Inn & Suites, responded to this review

Thanks for this review, Nick! We're glad that we could accommodate you on your business trip to Pleasanton. We also appreciate the fact that you're helping us to spread the word about our location. You're right -- it's hard to beat the locale. Needless to say, we can't wait to welcome you back! Best, Kumar, General Manager More

Riverside, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 16, 2013

The credit card I used on the hotel's website was used at various places in Northern California after I used it to pay for my husband to stay there on a business trip in February 2013. I tried to get a hold of the manager 2 -3 times to get a receipt from my husbands stay and have never heard... More

Was this review helpful? Yes 1
sampatelca, Owner at Tri-Valley Inn & Suites, responded to this review

Thanks for reaching out, Shannon. I'm shocked to hear this! We would never charge unnecessary charges on your card and you can be sure that we're taking this seriously. I also apologize that you've had trouble getting in touch with me. That's really unusual for us and I'll be sure to look into how that happened. Having said that, would... More

Chicagoland
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 16, 2013

Found myself on a week long Bay Area business trip where a stay out in this area was required. Looking at my expense rect's to date, after some eye popping hotel folio's from downtown SF, I was looking to cool my expenses down a bit! Read the other reviews for details, but I considered the value proposition to stay here... More

Was this review helpful? Yes 1
sampatelca, Owner at Tri-Valley Inn & Suites, responded to this review

Thanks for the review back in March! We're happy to hear that we could take great care of you when you were in town for business. We're particularly pleased that you feel that our rooms provided a ton of value for the price tag. Next time you find yourself in Pleasanton, please don't hesitate to reach out! We'd love to... More

South Lake Tahoe, California, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 19, 2013

BE WARNED!!!! THIS IS WHAT I SENT TO THE MOTEL MANAGER VIA E-MAIL!!! I reserved a room on your website with my Visa BANK card. Just after doing so, someone went on a $504.49 shopping spree in Milpitas & Santa Clara beginning the either the 14th or 15th of February. I didn't even leave my home of South Lake Tahoe... More

Was this review helpful? Yes 2
sampatelca, Owner at Tri-Valley Inn & Suites, responded to this review

I know that we've dealt with this offline, but I wanted to make sure that others know that we've taken every precaution to ensure the security of our website and all sensitive credit card information. Not only was your experience extremely unusual, it's also completely unacceptable. I feel confident saying that there's no way this sort of thing can happen... More

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Additional Information about Tri-Valley Inn & Suites

Also Known As:
Tri-Valley Hotel
Tri-Valley Inn And Suites
Tri-Valley Hotel Pleasanton
Tri Valley Hotel Pleasanton
Address: 2025 Santa Rita Road, Pleasanton, CA 94566
Location: United States > California > Pleasanton
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #12 of 14 hotels in Pleasanton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Tri-Valley Inn & Suites 2*
Official Description (provided by the hotel):
Located in the heart of Northern California’s charming Tri Valley region and a short drive from San Francisco, Tri Valley Inn and Suites hotel in Pleasanton welcomes a variety of budget-conscious travelers. Enjoy nearby activities such as the county fair, art and wine festivals, dog shows, hot rod shows and much more. Whether you’re in the Bay area for a short trip or an extended stay, you’ll find that our accommodations is a pleasant refuge from the hustle and bustle. We offer a little slice of the old California, with small-town charm, friendly staff and a relaxed atmosphere. ... more   less 
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