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Marriott Pleasanton

Certificate of Excellence
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11950 Dublin Canyon Road, Pleasanton, CA 94588
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Marriott Pleasanton
Best prices for: 1 room 1 guest
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Ranked #5 of 14 Hotels in Pleasanton
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Jimed323
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188 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
90 reviews 90 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stay here about once every 6 weeks and it's a very good hotel for business. Very attentive staff and nicely updated rooms to provide necessary comforts. Rooms provide a good working station to get work done on the road.

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MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you for your review and continued loyalty to the Marriott Pleasanton. It is always a pleasure to have you stay with us and we are extremely grateful for your positive comments regarding our hotel and staff. Whether you are visiting the area in the future for business or for leisure, it would be a privilege to welcome you back. More 

Appleton, Wisconsin
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I checked in as a platnium memeber and recieved a handicap room without even being notified. It is the nicest handicap room I ever stayed in but then I looked at the view and saw 10 ac units sitting on a roof and thought wow being a platnium member(stays 75 nights or more) this is what I get. The worst... More 

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MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

As a Marriott Platinum member, we would like to thank you for your feedback. It’s truly disappointing to learn that your expectations were not met, and for this we offer our sincerest apologies. We truly regret that your accommodations were not as you had hoped and wish that we were made aware of your disappointment with the view at the... More 

Houston, Texas
Top Contributor
84 reviews 84 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed there for my Friend's daughter's wedding. I think all the guests stayed there. Of course, we had special rates which was very nice. It was a lovely very clean and comfortable hotel. The staff was very professional and responsive. No free wifi. But overall, a great place to stay for our short stay.

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MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you for your review of the Marriott Pleasanton. We are so glad to learn that your stay with us for the wedding was enjoyed. Your kind remarks regarding our staff and facility are greatly appreciated and we hope to have the pleasure of welcoming you back again in the future. More 

San Francisco, California
2 reviews
5 of 5 stars Reviewed 5 weeks ago

I had my wedding in Pleasanton and chose the Marriott for our room block. They were absolutely amazing from start to finish. All of management works great together, and everything ran smoothly. We had to change things last minute and they always went with the flow, and even gifted us some cheese and wine for the wedding. We went to... More 

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MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Congratulations! We love that you chose to stay with us for such a special occasion. Thank you so much for all the wonderful feedback you have shared regarding the Marriott Pleasanton and our staff, you have totally made our day today. It would be a pleasure to welcome you again. More 

Top Contributor
261 reviews 261 reviews
35 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed February 22, 2015

The location is next door to the Residence Inn and across the street from Stonebridge Mall. The only places that you could walk to from the hotel. The lobby has been redone and has an excellent bar area. The on site restaurant is average. The pool is in the shade often has small hot tub. Very small exercise room and... More 

Was this review helpful? Yes 1
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you for your honest feedback regarding your stay. While we are truly grateful for the praise you have shared for our staff, it was disappointing to learn that we were not able to impress you in every way. All feedback, positive or otherwise, is appreciated as we are continuously evaluating areas in which we can make improvements to exceed... More 

Sonora, California
Top Contributor
53 reviews 53 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 18, 2015

You cannot beat the price of a room with a king bed and breakfast. Hotel is always clean,friendly staff. The wife likes to stay here for the shopping at Stone Ridge Mall,which is right across the street. Easy hotel to get to and from, the freeways. Use your discretion from breakfast buffet.

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MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you so much for your review of the Marriott Pleasanton. We were thrilled to learn that you and your wife enjoy spending weekends with us and taking advantage of our close proximity to the Stone Ridge Mall. We greatly appreciate your kind mention of our staff and hope to welcome you back soon. More 

Indianapolis, Indiana
Top Contributor
166 reviews 166 reviews
34 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 17, 2015

I tend to stay at Marriott properties so I am probably a tougher grader than most - or my expectations are higher than most. That said, this is a fine Marriott property. The customer service exceeded my expectations (I had one unusual request and they came to my rescue). The property is showing its age a bit -- my bathroom... More 

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MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

We are delighted that the high level of service we strive to deliver, exceeded your expectations. It was certainly a pleasure to have you stay with us and we are so glad you found the bed in your room comfortable. Thank you for sharing your comments, we hope to welcome you back soon to the Marriott Pleasanton. More 

Nottingham, MD, USA
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 10, 2015

As you read this review, keep in mind that I am super-picky about hotels. Yes, I am that person who travels with Clorox wipes because not everyone has the same standard of clean. That being said, I was delighted with Marriott Pleasanton. We stayed there for a family party. The room was clean - I did not have to follow... More 

Was this review helpful? Yes
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

At the Marriott Pleasanton it is our goal to provide excellent accommodations and top-notch service for our valued guests, so we were glad to hear that, for the most part, we accomplished this for you. We would like to extend our apologies for those aspects of your stay that were less positive. Your feedback will be shared with our wait... More 

MOSCOW
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 29, 2015

I had a short visit, but was very happy with the hotel. Arrived very late after a long day - plenty of free parking (even at 11PM), room was great, check-in easy and the front desk staff friendly and very welcoming. The room is nice. No issues, other than for some reason a lot of light seeps under the door... More 

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MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

It is always a pleasure to hear from our guests and learn that our convenient location, friendly staff and accommodations all fully met their needs. Thank you so much for sharing your comments regarding your stay at the Marriott Pleasanton. We hope to have the privilege of welcoming you back again. More 

Arizona
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 24, 2015

No shuttle offered from the airport. Quality room with smooth beds. Front desk staff were friendly. Central location to restaurants and a shopping mall. Needs a better restaurant. There was no staff on hand to man it out. Had to go elsewhere to eat.

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MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

We value all feedback and appreciate knowing you enjoyed your accommodations and our friendly staff; however, it is truly disappointing to learn of the inconveniences that you encountered throughout your time with us. We hope we'll someday have another opportunity to welcome you back and impress you in every way. Thank you. More 

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