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Marriott Pleasanton

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11950 Dublin Canyon Road, Pleasanton, CA 94588
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Marriott Pleasanton
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208 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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Boston
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here on a business trip and the hotel really caters to the business travel. The lounge on the 6th floor had a good breakfast and happy hour included in the room rate. One note the lounge is small and can get crowded at peak breakfast hours. The hotel is located right on an off ramp which makes in convenient... More 

Was this review helpful? Yes
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you for your review and sharing with us those aspects of your stay that you enjoyed such as our breakfast and the happy hour in our lounge. Please know, we take all claims and incidents very seriously at out hotel. A situation, such as your, is not something we typically encounter or take lightly. Unfortunately we cannot comment on... More 

5 of 5 stars Reviewed 1 week ago

John at the front desk was extremely helpful, The ladies at the front desk very generous, we forgot sunblock and they loaned us some of their own, we will definitely come back to hotel, very accommodating.

Was this review helpful? Yes
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

We are delighted to hear how well our staff took care of you during your stay at the Marriott Pleasanton. It is our goal to always deliver outstanding service to ensure our guest's time at the hotel is the best it can be. Thank you for your kind feedback. We hope to welcome you back soon. More 

Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Nice hotel, very comfortable rooms, goods beds and good service from the staff. Breakfast is okay, hotel is good to stay for business purposes. Swimming pool and gym included. They offer a nice shuttle service and a small retail store is available next to the reception

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MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you for taking the time to share how much you enjoyed your stay at the Marriott Pleasanton. It's great to hear that you appreciated the comfort of our rooms, the level of service provided by our staff and the amenities we offer at the hotel. Whether you are visiting the area for business or for pleasure, we hope to... More 

Mount Pleasant, Michigan
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I had a very nice stay at this location. The hotel itself is clean, modern and designed well. The staff were all friendly, polite and willing to answer any question you may have. The location gives the feel of being at some spa getaway even though you are right off the freeway. Shopping and dining options are abundant in the... More 

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MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

It is always our greatest hope that all of our guests enjoy their time at the Marriott Pleasanton and we are delighted to have met that goal during your recent stay. We couldn't be happier to hear that you enjoyed our location so much as well as our onsite dining options. We hope to have the pleasure of welcoming you... More 

Nashville, Tennessee
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just spent four days at this location. It is very close to the interstate but still in a quiet area. There are not any restaurants within walking distance but quiet a few a short drive on the same road as the hotel. Everything about this hotel was good. The rooms were clean. The do have a small fridge in the... More 

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MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

It makes us so happy to hear you enjoyed your time at the Marriott Pleasanton and that you would highly recommend us to others. Thank you for sharing your thoughts with us regarding your stay and for noting the level of service you received from our associates. We hope that you will allow us the pleasure of welcoming you back... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

We have been on the road for weeks and got a screaming deal through Priceline. I was very pleased with this particular hotel in that the staff was extremely courteous, the beds were very comfortable and the restaurant bar area served great drinks. We slept in and left feeling recoperated and ready for the next meeting.

Was this review helpful? Yes
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

We couldn't be happier to hear that you were pleased with your stay at the Marriott Pleasanton. It was quite kind of you to mention how courteous our staff was, thank you. We're thrilled that you felt recuperated and ready for your day after spending the night with us. Please visit us again soon. More 

Sacramento, California
Level Contributor
155 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here two nights over the 4th of July weekend. The bed was very nice, amenities in bathroom and the room (free water bottles, small frig, etc) were great. There was very little if any noise from any of the surrounding rooms. The elevators go fast. Location was convenient, just off freeway but very little noise from the street.

Was this review helpful? Yes
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

We're delighted that while staying at the Marriott Pleasanton you enjoyed the amenities we offer as well as our convenient location. It was truly a pleasure to have you here over the July 4th weekend and we hope to have the privilege of welcoming you back soon. More 

San Diego, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

100 % enjoyed this hotel! Rooms were nice and super clean. The city its in is beautiful and almost like being in a mountain resort. Our maid service was excellent and she was overly helpful. Front desk was exactly the same....HELPFUL AND FRIENDLY. Shuttle driver was super nice and prompt! I can't RAVE enough! I hope I get to come... More 

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MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you for your awesome review of the Marriott Pleasanton. Reading that you enjoyed our hotel 100% has made us all happy. Your gracious praise for our accommodations, location and staff are sincerely appreciated. We would like to let you know that although there is a fee for the Wi-Fi in our guest rooms, guests can enjoy complimentary internet access... More 

Saint Louis, Missouri
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed at the Marriott Pleasanton along with family from St Louis for a cousins wedding. Had a great time sitting around the pool, laughing with family. Hotel was completely full with three groups there for weddings, but only felt crowded at the bar Saturday night. Staff was not as knowledgeable as those at other Marriotts I've been to, but they... More 

Was this review helpful? Yes
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

We are delighted that your stay with us was enjoyable. Thank you for choosing the Marriott Pleasanton for your stay in the area to attend your cousin's wedding. It was great to learn that your family had a great time at the pool and found the beds in our rooms to be so comfortable. We truly appreciate your comments and... More 

Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed June 15, 2015

loud, staff is average and not attentive, came for a weekend wedding and thought the place was loud and the guests didn't know where to go it seemed, would not recommend itl I had called the front desk to clean my room so when we got back late it would be clean with fresh towels - they never came -... More 

Was this review helpful? Yes
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Our hotel welcomes all feedback and we greatly appreciate the time you have taken to share your comments with us. Please accept our sincerest apologies with regard to servicing your room. Our managers are always available to our guests should any issues arise that cannot be resolved through the staff. We have shared your concerns with our team to refresh... More 

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