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All 14 Pleasanton hotels

Marriott Pleasanton

3.5 of 5 Hotel   |   11950 Dublin Canyon Road, Pleasanton, CA 94588
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74%
Ranked #4 of 14 hotels in Pleasanton
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Rick B Barrie, Canada
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158 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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English first
Barrie, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel Is very close to the Highway so finding it is not a problem. The rooms are clean and the Pool Hot Tub are nice too. The highlight of the hotel is the friendly staff! They are very helpful with any of your needs. The shuttle driver is great too taking you to any place you wish to go.... More

Was this review helpful? Yes
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you for sharing your stay with us. Your comments regarding our team are appreciated. We also appreciate your recommendations to others. It is our hope to welcome you back to the Marriott Pleasanton the next time you are visiting the area. More

Ohio
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hello. Got a great deal on the hotel room, so we stayed here. It was great. Beautiful hotel. The pool was very, very nice. The rooms were clean with a decent view. The location is right off of the highway, easy to get on and off. The fitness room was very impressive.Usually the fitness room in the hotel is an... More

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MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

We are delighted to read you found your visit to the Marriott Pleasanton a great value. Your kind comments are appreciated. We are happy you had the opportunity to enjoy a few of our amenities while here and found our fitness center exceeded your expectations. Thank you for sharing your experiences with us and we look forward to welcoming you... More

Appleton, Wisconsin
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed with a friend and the bar area and staff were great. The food is really good. The parking is easy and safe. Rooms were great. Clean, Comfortable and everything worked. Work out room is excellent too.

Was this review helpful? Yes
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you for choosing to stay at the Marriott Pleasanton while visiting the area. We are delighted you were able to experience so much while here and we appreciate your great comments. We are glad you were able to enjoy our on-site fitness center, our restaurant as well as finding time to relax and unwind. We look forward to welcoming... More

Reigate, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 21, 2014

The staff were absolutely magnificent at this hotel. They always had such welcoming smiles and went out of their way to help when I had questions or issues. Taylor & Nicci were absolutely great on reception, helping me when there was noise disturbance due to the renovation work. Kerlos was great at shuttling me around Pleasanton. Arturo helped me find... More

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MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

It was a pleasure to have had you here and we can't thank you enough for your wonderful comments. I look forward to sharing your feedback with the team. We regret any inconvenience you may have experienced with our renovations and we appreciate you reaching out to us so we could work together so you could get back to enjoying... More

Texas
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 20, 2014

We had the opportunity to stay at two local hotels recently. The Marriott won hands down! Very helpful and friendly staff, nice room in quiet location, great gym with view of the pool. We were also given a choice of perks, I think because we used the Marriott mobile check-in app. We chose 2 free adult breakfast buffets. My son... More

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MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

It was a pleasure to have had you here and we thank you for your wonderful review. Our guests have a variety of on-site amenities to enjoy while here and we are glad you were able to spend some time in our fitness center. Renovations are currently underway and we are happy to read that your stay was not affected... More

1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 15, 2014

We stayed at this hotel to attend a party in the bay area. We checked in at 2:30 pm and were assigned room 120. This was across the hall from the fitness center and was very loud. Having been platinum with Marriott for many years, I understand that marriott does their best to accommodate the needs of the top-tier guests... More

Was this review helpful? Yes 5
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

We appreciate your continued loyalty to the Marriott Brand and we thank you for taking the time to share your experiences with us. We sincerely regret any difficulties you may have experienced while here and we thank you for bringing your concerns to our attention. We continually refresh our commitment to our guests and your feedback will be shared with... More

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 24, 2014

I have stayed over 1600 nights at Marriott around the globe over the past 25 years and had exceptional service at almost every one of them. However, this is without a doubt the WORST hotel that I have ever stayed. The staff is rude, the food area is unsanitary, we even had dirty towels in our room with dirt and... More

Was this review helpful? Yes 2
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

It is truly disheartening to read comments like yours. This is not the experience we expect for any of our guests and we thank you for bringing these points to our attention. Feedback like yours helps us to better understand our guests and we thank you sharing your perspective. I will share your comments with the team as we continually... More

Atlanta, Georgia
Top Contributor
122 reviews 122 reviews
41 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed June 24, 2014

Let me start with the positives: pool area is wonderful, very clean and lots of seating both in and out of the sun, location, morning attendant in the concierge lounge is fantastic! Now on to the negatives: 1. first impressions are important: with the front desk staff, they were gossiping among themselves and laughing, RUDE, when I arrived, it made... More

Was this review helpful? Yes 2
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

It is truly disheartening to read comments like yours. Although you were able to enjoy your time by the pool we sincerely regret we did not meet your expectations on every level. Our hotel is currently undergoing renovations to ensure our guests a most comfortable stay. We thank you for sharing your concerns and I will share your comments with... More

Colorado
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 17, 2014

Easy access to business, freeways, restaurants and the charming downtown. Comfortable and clean rooms, very friend staff. Surprisingly quiet part of town as it is situated in the light industrial area of Pleasanton. Stay here, feel safe and welcome.

Was this review helpful? Yes
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

It was great to have had you here and we thank you for your wonderful comments. We are located near many Tri-Valley attractions, businesses, restaurants, shopping and more. We are glad you enjoyed our central location and we look forward to welcoming you back to the Marriott Pleasanton again soon. More

Austin, Texas
Top Contributor
56 reviews 56 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 17, 2014

Lots of remodeling going on. Lobby area all closed off. Hallway to my room had rugs over the carpet held down by duck tape. Hotel needs this remodel as it is so old looking. Pool area is delightful. Outdoor fire pit and nice seating areas. Great location for business. Once remodel is completed this should be up to Marriott standards.

Was this review helpful? Yes
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

We appreciate you taking the time to share your experiences. It is great that you had the chance to enjoy our pool and outdoor fire pit area during your visit. We are currently in the process of renovating our property to ensure a more comfortable stay for all of our guests and we sincerely regret any inconvenience you may have... More

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Additional Information about Marriott Pleasanton

Address: 11950 Dublin Canyon Road, Pleasanton, CA 94588
Phone Number:
Location: United States > California > Pleasanton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Pleasanton 3.5*
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Also Known As:
Marriott Pleasanton Hotel Pleasanton
Pleasanton Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Our hotel caters to the demands of the high-tech business guests as well as leisure travelers. The Pleasanton Marriott is a 100% non-smoking hotel featuring the open, welcoming “Lobby Reinvented” which flows into The Market Café, our California Bistro-inspired eatery open for breakfast, lunch, dinner and Sunday Brunch. Stepping into our newly renovated guestrooms is a treat unto itself and is centered around one thing - fueling the best sleep you’ve ever had – and our signature Revive bedding does just that. ... more   less 
Number of rooms
242

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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