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All 14 Pleasanton hotels

Marriott Pleasanton

3.5 of 5 Hotel   |   11950 Dublin Canyon Road, Pleasanton, CA 94588
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Ranked #4 of 14 Hotels in Pleasanton
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
evansnicci San Francisco, California
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185 reviews from our community

Traveler rating
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    25
    9
    9
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46
32
11
80
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
2 reviews
5 of 5 stars NEW

I had my wedding in Pleasanton and chose the Marriott for our room block. They were absolutely amazing from start to finish. All of management works great together, and everything ran smoothly. We had to change things last minute and they always went with the flow, and even gifted us some cheese and wine for the wedding. We went to... More 

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Top Contributor
254 reviews 254 reviews
34 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The location is next door to the Residence Inn and across the street from Stonebridge Mall. The only places that you could walk to from the hotel. The lobby has been redone and has an excellent bar area. The on site restaurant is average. The pool is in the shade often has small hot tub. Very small exercise room and... More 

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MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you for your honest feedback regarding your stay. While we are truly grateful for the praise you have shared for our staff, it was disappointing to learn that we were not able to impress you in every way. All feedback, positive or otherwise, is appreciated as we are continuously evaluating areas in which we can make improvements to exceed... More 

Sonora, California
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

You cannot beat the price of a room with a king bed and breakfast. Hotel is always clean,friendly staff. The wife likes to stay here for the shopping at Stone Ridge Mall,which is right across the street. Easy hotel to get to and from, the freeways. Use your discretion from breakfast buffet.

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MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you so much for your review of the Marriott Pleasanton. We were thrilled to learn that you and your wife enjoy spending weekends with us and taking advantage of our close proximity to the Stone Ridge Mall. We greatly appreciate your kind mention of our staff and hope to welcome you back soon. More 

Indianapolis, Indiana
Top Contributor
160 reviews 160 reviews
33 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

I tend to stay at Marriott properties so I am probably a tougher grader than most - or my expectations are higher than most. That said, this is a fine Marriott property. The customer service exceeded my expectations (I had one unusual request and they came to my rescue). The property is showing its age a bit -- my bathroom... More 

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MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

We are delighted that the high level of service we strive to deliver, exceeded your expectations. It was certainly a pleasure to have you stay with us and we are so glad you found the bed in your room comfortable. Thank you for sharing your comments, we hope to welcome you back soon to the Marriott Pleasanton. More 

Nottingham, MD, USA
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As you read this review, keep in mind that I am super-picky about hotels. Yes, I am that person who travels with Clorox wipes because not everyone has the same standard of clean. That being said, I was delighted with Marriott Pleasanton. We stayed there for a family party. The room was clean - I did not have to follow... More 

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MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

At the Marriott Pleasanton it is our goal to provide excellent accommodations and top-notch service for our valued guests, so we were glad to hear that, for the most part, we accomplished this for you. We would like to extend our apologies for those aspects of your stay that were less positive. Your feedback will be shared with our wait... More 

MOSCOW
Contributor
12 reviews 12 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had a short visit, but was very happy with the hotel. Arrived very late after a long day - plenty of free parking (even at 11PM), room was great, check-in easy and the front desk staff friendly and very welcoming. The room is nice. No issues, other than for some reason a lot of light seeps under the door... More 

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MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

It is always a pleasure to hear from our guests and learn that our convenient location, friendly staff and accommodations all fully met their needs. Thank you so much for sharing your comments regarding your stay at the Marriott Pleasanton. We hope to have the privilege of welcoming you back again. More 

Arizona
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

No shuttle offered from the airport. Quality room with smooth beds. Front desk staff were friendly. Central location to restaurants and a shopping mall. Needs a better restaurant. There was no staff on hand to man it out. Had to go elsewhere to eat.

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MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

We value all feedback and appreciate knowing you enjoyed your accommodations and our friendly staff; however, it is truly disappointing to learn of the inconveniences that you encountered throughout your time with us. We hope we'll someday have another opportunity to welcome you back and impress you in every way. Thank you. More 

Edmonton, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2015

We spent 8 nights at the hotel as we were visiting the region for a holiday and a family wedding. Rooms are great and so is the staff. We called the evening before to pre pone our visit by a day and the front desk was very accommodating, including making sure our special request of connecting rooms was met (we... More 

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MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

It truly is such a pleasure to hear from our guests and learn about all that they enjoyed while staying with us, thank you! The Marriott Pleasanton strives to ensure that everyone who visits is treated to the very best experience. We're very happy to learn that you enjoyed your accommodations and that your family appreciated the connecting guest rooms.... More 

Portland, Oregon
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 3, 2015

My roommate/friend and I are both gold elite member with the Ritz Carlton Hotels, which entitle us to automatically gold elite with the Marriott since the Ritz Carlton is much higher brand than Marriott. Of course we did not except the 5-stars treatment at this hotel since this hotel room rates are only around $100 a night where The Ritz... More 

Was this review helpful? Yes 2
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you for reaching out and sharing your experience. Your feedback is very important to us, for we are always seeking to better understand our guests’ experience, and to improve. We deeply regret your disappointing encounter at check in and want to reassure you this is not the customer service we expect to deliver to our valued guests. Your feedback... More 

Sacramento
Top Contributor
81 reviews 81 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 1, 2015

We stay at many Marriott hotels and fine that they are all very good. But to find a Marriott that could rank up with the higher end Marriott's in major cities in the suburbs was a nice surprise. Well located, quite, very modern and comfortable made our stay quite enjoyable.

Was this review helpful? Yes
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

We’re delighted to read your kind remarks about Marriott Pleasanton. It’s wonderful to know that our dedication to exceptional guest service, great accommodations and the best amenities made all the difference in your recent stay. It’s our hope to welcome you back the next time you are in Pleasanton. More 

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Additional Information about Marriott Pleasanton

Address: 11950 Dublin Canyon Road, Pleasanton, CA 94588
Location: United States > California > Pleasanton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Pleasanton 3.5*
Number of rooms: 242
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Also Known As:
Marriott Pleasanton Hotel Pleasanton
Pleasanton Marriott
Hotel Style:
#3 Business Hotel in Pleasanton

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