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Marriott Pleasanton

Certificate of Excellence
3.5 of 5
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11950 Dublin Canyon Road, Pleasanton, CA 94588
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Marriott Pleasanton
Best prices for: 1 room 1 guest
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Ranked #5 of 14 Hotels in Pleasanton
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
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190 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
195 reviews 195 reviews
146 hotel reviews
448 helpful votes 448 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this Marriott on three separate occasions during our recent vacation in California. Weekend rates were extremely good for a hotel of this standard. On our initial stay we had a room with an inter connecting door. Either there was no one in the adjoining room or they were very quiet as we were not aware of any... More 

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MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you for your review and continued loyalty to the Marriott Pleasanton. Guests are welcome to specify their preference at check-in as our front desk is happy to accommodate requests when possible. We are very happy to know that during your most recent stay, our staff member was able to get you into the perfect room for another great stay.... More 

Tadley, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My first time in this hotel, i normally look for the Hilton brand to keep my points up. How surprised i was. i was given elite status and access to the lounge on the top floor. the rooms are nice and roomy, the staff are very helpful. the only downside is the gym, its okay but too small for the... More 

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MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you for choosing the Marriott Pleasanton for your recent stay in the area for business. We’re pleased to discover that while staying with us you enjoyed our great location, spacious rooms and our helpful staff. It has made our day to hear that you would recommend our hotel to others for both business and for pleasure. The next time... More 

Top Contributor
90 reviews 90 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed March 12, 2015

Stay here about once every 6 weeks and it's a very good hotel for business. Very attentive staff and nicely updated rooms to provide necessary comforts. Rooms provide a good working station to get work done on the road.

Was this review helpful? Yes
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you for your review and continued loyalty to the Marriott Pleasanton. It is always a pleasure to have you stay with us and we are extremely grateful for your positive comments regarding our hotel and staff. Whether you are visiting the area in the future for business or for leisure, it would be a privilege to welcome you back. More 

Appleton, Wisconsin
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 11, 2015

I checked in as a platnium memeber and recieved a handicap room without even being notified. It is the nicest handicap room I ever stayed in but then I looked at the view and saw 10 ac units sitting on a roof and thought wow being a platnium member(stays 75 nights or more) this is what I get. The worst... More 

Was this review helpful? Yes 1
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

As a Marriott Platinum member, we would like to thank you for your feedback. It’s truly disappointing to learn that your expectations were not met, and for this we offer our sincerest apologies. We truly regret that your accommodations were not as you had hoped and wish that we were made aware of your disappointment with the view at the... More 

Houston, Texas
Top Contributor
84 reviews 84 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 3, 2015

We stayed there for my Friend's daughter's wedding. I think all the guests stayed there. Of course, we had special rates which was very nice. It was a lovely very clean and comfortable hotel. The staff was very professional and responsive. No free wifi. But overall, a great place to stay for our short stay.

Was this review helpful? Yes
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you for your review of the Marriott Pleasanton. We are so glad to learn that your stay with us for the wedding was enjoyed. Your kind remarks regarding our staff and facility are greatly appreciated and we hope to have the pleasure of welcoming you back again in the future. More 

San Francisco, California
2 reviews
5 of 5 stars Reviewed February 23, 2015

I had my wedding in Pleasanton and chose the Marriott for our room block. They were absolutely amazing from start to finish. All of management works great together, and everything ran smoothly. We had to change things last minute and they always went with the flow, and even gifted us some cheese and wine for the wedding. We went to... More 

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MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Congratulations! We love that you chose to stay with us for such a special occasion. Thank you so much for all the wonderful feedback you have shared regarding the Marriott Pleasanton and our staff, you have totally made our day today. It would be a pleasure to welcome you again. More 

Top Contributor
276 reviews 276 reviews
38 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed February 22, 2015

The location is next door to the Residence Inn and across the street from Stonebridge Mall. The only places that you could walk to from the hotel. The lobby has been redone and has an excellent bar area. The on site restaurant is average. The pool is in the shade often has small hot tub. Very small exercise room and... More 

Was this review helpful? Yes 1
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you for your honest feedback regarding your stay. While we are truly grateful for the praise you have shared for our staff, it was disappointing to learn that we were not able to impress you in every way. All feedback, positive or otherwise, is appreciated as we are continuously evaluating areas in which we can make improvements to exceed... More 

Sonora, California
Top Contributor
55 reviews 55 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 18, 2015

You cannot beat the price of a room with a king bed and breakfast. Hotel is always clean,friendly staff. The wife likes to stay here for the shopping at Stone Ridge Mall,which is right across the street. Easy hotel to get to and from, the freeways. Use your discretion from breakfast buffet.

Was this review helpful? Yes
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you so much for your review of the Marriott Pleasanton. We were thrilled to learn that you and your wife enjoy spending weekends with us and taking advantage of our close proximity to the Stone Ridge Mall. We greatly appreciate your kind mention of our staff and hope to welcome you back soon. More 

Indianapolis, Indiana
Top Contributor
166 reviews 166 reviews
34 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 17, 2015

I tend to stay at Marriott properties so I am probably a tougher grader than most - or my expectations are higher than most. That said, this is a fine Marriott property. The customer service exceeded my expectations (I had one unusual request and they came to my rescue). The property is showing its age a bit -- my bathroom... More 

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MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

We are delighted that the high level of service we strive to deliver, exceeded your expectations. It was certainly a pleasure to have you stay with us and we are so glad you found the bed in your room comfortable. Thank you for sharing your comments, we hope to welcome you back soon to the Marriott Pleasanton. More 

Nottingham, MD, USA
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 10, 2015

As you read this review, keep in mind that I am super-picky about hotels. Yes, I am that person who travels with Clorox wipes because not everyone has the same standard of clean. That being said, I was delighted with Marriott Pleasanton. We stayed there for a family party. The room was clean - I did not have to follow... More 

Was this review helpful? Yes
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

At the Marriott Pleasanton it is our goal to provide excellent accommodations and top-notch service for our valued guests, so we were glad to hear that, for the most part, we accomplished this for you. We would like to extend our apologies for those aspects of your stay that were less positive. Your feedback will be shared with our wait... More 

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