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Marriott Pleasanton

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11950 Dublin Canyon Road, Pleasanton, CA 94588
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Best prices for: 1 room 1 guest
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Marriott Pleasanton
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201 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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San Diego, California
5 of 5 stars Reviewed 5 days ago NEW

100 % enjoyed this hotel! Rooms were nice and super clean. The city its in is beautiful and almost like being in a mountain resort. Our maid service was excellent and she was overly helpful. Front desk was exactly the same....HELPFUL AND FRIENDLY. Shuttle driver was super nice and prompt! I can't RAVE enough! I hope I get to come... More 

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Saint Louis, Missouri
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Marriott Pleasanton along with family from St Louis for a cousins wedding. Had a great time sitting around the pool, laughing with family. Hotel was completely full with three groups there for weddings, but only felt crowded at the bar Saturday night. Staff was not as knowledgeable as those at other Marriotts I've been to, but they... More 

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MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

We are delighted that your stay with us was enjoyable. Thank you for choosing the Marriott Pleasanton for your stay in the area to attend your cousin's wedding. It was great to learn that your family had a great time at the pool and found the beds in our rooms to be so comfortable. We truly appreciate your comments and... More 

Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

loud, staff is average and not attentive, came for a weekend wedding and thought the place was loud and the guests didn't know where to go it seemed, would not recommend itl I had called the front desk to clean my room so when we got back late it would be clean with fresh towels - they never came -... More 

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MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Our hotel welcomes all feedback and we greatly appreciate the time you have taken to share your comments with us. Please accept our sincerest apologies with regard to servicing your room. Our managers are always available to our guests should any issues arise that cannot be resolved through the staff. We have shared your concerns with our team to refresh... More 

Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

the bed is really comfy and room is very clean. They only have wifi in lobby and charge too much for room wifi. When I tried to purchase the room wifi, the front desk was far from nice, she speak like in hurry and keep making a mistake. Yet she make it sounds like I'm the dumb one here for... More 

Was this review helpful? Yes 1
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you for your review. Although we are glad that you enjoyed the comfort of the bed in your room as well as the room's cleanliness, we deeply regret your time with us was not the best it could be. Please accept our apologies for the difficulties you experienced while purchasing Wi-Fi for your room as well as the problem... More 

Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I used this hotel for some business travel and to host a meeting. It was outstanding in every way. The rooms were clean and well appointed, but it was the service that was truly exceptional. The meeting event staff were outstanding, among the best I have ever worked with. I highly recommend using this hotel for meetings.

Was this review helpful? Yes
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Your recommendation of the Marriott Pleasanton is greatly appreciated. Providing our guests with outstanding service is our top priority so we were thrilled to learn that you felt our meeting and event staff are among the best you have ever worked with. It was a pleasure to have you stay with us during your business travels and hope to have... More 

Marietta, Georgia
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 31, 2015

Great stop to catch up on the world after days in Yosemite. Right off the interstate yet quiet place to relax. Surrounded by endless shopping and restaurants. Go relax in the hot tub or pool. Breakfast very good in the restaurant with made to order omelets. Friendly staff and good internet.

Was this review helpful? Yes
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you for choosing the Marriott Pleasanton. We couldn't be happier to hear that you were able to relax and catch up on the world after your Yosemite expedition. It was a delight to provide you with friendly service and great amenities you enjoyed during your visit. The next time you are visiting the area, we hope that you will... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 31, 2015

Clothes irons do not work at all. Hotel gave out the bride's reserved room to someone else. Pool was dirty and cold. Bed was comfy. Shower was nice. Good in-room air conditioning. Parking is nonexistent and the only entrance is in the lobby.

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MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you for alerting us to your concerns. While we are glad that you enjoyed the shower, air conditioning and bed in your room, it was disheartening to hear that there were a few things about your visit that were amiss. Please know that we strongly encourage our guests to let us know about any issues during while they are... More 

Northern California
Level Contributor
74 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 31, 2015

Spent two nights in this hotel and experienced a comfortable, clean, quiet room with some very nice amenities (mini fridge, safe). Breakfast buffet was very good with options for everyone. Customer service was evident throughout the stay from the moment you check in. One minor flaw is that the bar area seems very 'industrial' - not a cozy spot to... More 

Was this review helpful? Yes
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

We are delighted that your stay at the Marriott Pleasanton was a quiet and comfortable experience. Thank you for your kind remarks for the level of service you received throughout your stay and also for your feedback regarding the aesthetics of our bar area. Your comments are greatly appreciated. Please come back and see us again soon. More 

Markham
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 15, 2015

I spent 3 nights at Marriott Pleasanton on a business trip. Location - right off the highway, across from a business area and mall, short drive to shopping and restaurants. I didn't hear any noise from the highway traffic. Rooms - comfortable, 2 double beds, nice workstation, fridge, coffee maker, quality toiletries, iron and board. Very thin walls though. Heard... More 

Was this review helpful? Yes
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you for taking the time to detail your stay with us. We are always grateful when our guests take the time to share their impressions and experiences. Whether our guests are staying for business or leisure, it is our goal to provide comfortable accommodations, great amenities and friendly service. It was truly a pleasure to have you here and... More 

Seattle
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed May 5, 2015

Stayed for a night on a road trip. Parked, checked in, slept, checked out. Convenient to highway, significantly nicer than most roadside hotels, quality toiletries. The elevators do have a very quick trigger so don’t hesitate on entering or exiting. I would stay again if in the area. No free breakfast, which is also what I wanted, had plans, didn’t... More 

Was this review helpful? Yes 1
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you for choosing the Marriott Pleasanton for your recent stay in the area. We are delighted to hear that your experience with us was exactly what you wanted with the exception of a free breakfast. Our website features a number of hotel packages which include different amenities such as a complimentary breakfast and we hope that you will take... More 

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