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Marriott Pleasanton

Certificate of Excellence
3.5 of 5
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11950 Dublin Canyon Road, Pleasanton, CA 94588
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Marriott Pleasanton
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Ranked #5 of 14 Hotels in Pleasanton
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
TJAMROCK Markham
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193 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Markham
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent 3 nights at Marriott Pleasanton on a business trip. Location - right off the highway, across from a business area and mall, short drive to shopping and restaurants. I didn't hear any noise from the highway traffic. Rooms - comfortable, 2 double beds, nice workstation, fridge, coffee maker, quality toiletries, iron and board. Very thin walls though. Heard... More 

Was this review helpful? Yes
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you for taking the time to detail your stay with us. We are always grateful when our guests take the time to share their impressions and experiences. Whether our guests are staying for business or leisure, it is our goal to provide comfortable accommodations, great amenities and friendly service. It was truly a pleasure to have you here and... More 

Seattle
Contributor
17 reviews 17 reviews
17 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for a night on a road trip. Parked, checked in, slept, checked out. Convenient to highway, significantly nicer than most roadside hotels, quality toiletries. The elevators do have a very quick trigger so don’t hesitate on entering or exiting. I would stay again if in the area. No free breakfast, which is also what I wanted, had plans, didn’t... More 

Was this review helpful? Yes 1
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you for choosing the Marriott Pleasanton for your recent stay in the area. We are delighted to hear that your experience with us was exactly what you wanted with the exception of a free breakfast. Our website features a number of hotel packages which include different amenities such as a complimentary breakfast and we hope that you will take... More 

Redlands, California
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a convention at this hotel ,were there for three days. They were always providing the best service and worked with us on last mintue changes. I would visit this site time and time again just for the customer service they provided. The food was excellent and the bar staff was very good. Rates were also very reasonable for... More 

Was this review helpful? Yes 1
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

What a way to put the smile on our faces here today at the Marriott Pleasanton! It is truly rewarding to learn of your appreciation for the level of service our associates provide. We hope that the next time you are visiting the Pleasanton area, you will think of us again. Thank you. More 

Top Contributor
195 reviews 195 reviews
146 hotel reviews
459 helpful votes 459 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this Marriott on three separate occasions during our recent vacation in California. Weekend rates were extremely good for a hotel of this standard. On our initial stay we had a room with an inter connecting door. Either there was no one in the adjoining room or they were very quiet as we were not aware of any... More 

Was this review helpful? Yes 1
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you for your review and continued loyalty to the Marriott Pleasanton. Guests are welcome to specify their preference at check-in as our front desk is happy to accommodate requests when possible. We are very happy to know that during your most recent stay, our staff member was able to get you into the perfect room for another great stay.... More 

Tadley, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 15, 2015

My first time in this hotel, i normally look for the Hilton brand to keep my points up. How surprised i was. i was given elite status and access to the lounge on the top floor. the rooms are nice and roomy, the staff are very helpful. the only downside is the gym, its okay but too small for the... More 

Was this review helpful? Yes 1
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you for choosing the Marriott Pleasanton for your recent stay in the area for business. We’re pleased to discover that while staying with us you enjoyed our great location, spacious rooms and our helpful staff. It has made our day to hear that you would recommend our hotel to others for both business and for pleasure. The next time... More 

Top Contributor
91 reviews 91 reviews
26 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed March 12, 2015

Stay here about once every 6 weeks and it's a very good hotel for business. Very attentive staff and nicely updated rooms to provide necessary comforts. Rooms provide a good working station to get work done on the road.

Was this review helpful? Yes
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you for your review and continued loyalty to the Marriott Pleasanton. It is always a pleasure to have you stay with us and we are extremely grateful for your positive comments regarding our hotel and staff. Whether you are visiting the area in the future for business or for leisure, it would be a privilege to welcome you back. More 

Appleton, Wisconsin
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 11, 2015

I checked in as a platnium memeber and recieved a handicap room without even being notified. It is the nicest handicap room I ever stayed in but then I looked at the view and saw 10 ac units sitting on a roof and thought wow being a platnium member(stays 75 nights or more) this is what I get. The worst... More 

Was this review helpful? Yes 1
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

As a Marriott Platinum member, we would like to thank you for your feedback. It’s truly disappointing to learn that your expectations were not met, and for this we offer our sincerest apologies. We truly regret that your accommodations were not as you had hoped and wish that we were made aware of your disappointment with the view at the... More 

Houston, Texas
Top Contributor
84 reviews 84 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 3, 2015

We stayed there for my Friend's daughter's wedding. I think all the guests stayed there. Of course, we had special rates which was very nice. It was a lovely very clean and comfortable hotel. The staff was very professional and responsive. No free wifi. But overall, a great place to stay for our short stay.

Was this review helpful? Yes
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you for your review of the Marriott Pleasanton. We are so glad to learn that your stay with us for the wedding was enjoyed. Your kind remarks regarding our staff and facility are greatly appreciated and we hope to have the pleasure of welcoming you back again in the future. More 

San Francisco, California
2 reviews
5 of 5 stars Reviewed February 23, 2015

I had my wedding in Pleasanton and chose the Marriott for our room block. They were absolutely amazing from start to finish. All of management works great together, and everything ran smoothly. We had to change things last minute and they always went with the flow, and even gifted us some cheese and wine for the wedding. We went to... More 

Was this review helpful? Yes
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Congratulations! We love that you chose to stay with us for such a special occasion. Thank you so much for all the wonderful feedback you have shared regarding the Marriott Pleasanton and our staff, you have totally made our day today. It would be a pleasure to welcome you again. More 

Top Contributor
278 reviews 278 reviews
38 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed February 22, 2015

The location is next door to the Residence Inn and across the street from Stonebridge Mall. The only places that you could walk to from the hotel. The lobby has been redone and has an excellent bar area. The on site restaurant is average. The pool is in the shade often has small hot tub. Very small exercise room and... More 

Was this review helpful? Yes 1
MARRIOTTPLEASANT0N, General Manager at Marriott Pleasanton, responded to this review

Thank you for your honest feedback regarding your stay. While we are truly grateful for the praise you have shared for our staff, it was disappointing to learn that we were not able to impress you in every way. All feedback, positive or otherwise, is appreciated as we are continuously evaluating areas in which we can make improvements to exceed... More 

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