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Courtyard by Marriott Pleasant Hill

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2250 Contra Costa Boulevard, Pleasant Hill, CA 94523
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Courtyard by Marriott Pleasant Hill
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Courtyard by Marriott Pleasant Hill
Courtyard by Marriott Pleasant Hill
Courtyard by Marriott Pleasant Hill
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98 reviews from our community

Traveler rating
    21
    51
    19
    2
    5
See reviews for
28
21
9
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Peoria, Arizona
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 3, 2015

I'm a long term Marriott member and only stay at Marriott properties. This hotel is comfortable, clean with a friendly staff and has great access to the freeway. It's also within walking distance to downtown Pleasant Hill where you can find a variety of decent restaurants. The hotel has an updated lobby and a serviceable fitness room, but the cafe... More 

Was this review helpful? Yes
OAKCP, Manager at Courtyard by Marriott Pleasant Hill, responded to this review

Hello and thank you for taking the time to share your experience at our Hotel. We appreciate the feedback and are glad you enjoy our location, so close to shops and dining. I am sorry that you were not able to dine in our Bistro for breakfast, I remember your situation and additional training was provided to our staff to... More 

Sparks, Nevada
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed December 28, 2014

The hotel is definitely three diamond. Housekeeping is good and the room we had was clean and well kept. The bed was comfortable and we were on the parking lot side of the hotel so traffic noise was minimal. Additionally, the staff was cheerful and helpful. On the down side, the room we had seemed small, especially the sink area... More 

Was this review helpful? Yes
OAKCP, Manager at Courtyard by Marriott Pleasant Hill, responded to this review

Thank you for taking time to share your experiece with us, we appreciate that. We are glad you were happy with our service, cleanliness of our hotel and the location of your room. We hope to see you again on your next visit to the Pleasant Hill area. Thanks Again! More 

Tokyo, Japan
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 14, 2014

For the last few years, this hotel has made significant improvements. Well captured business travelers needs. No frill but efficiently offer business traveler needs, such as quick breakfast, Kiosk for basic needs, efficient check in and out. Room is clean, comfortable beds. Located near small shopping malls, thus finding shops, bars and restaurants are easy. Good access throughout North Bay.... More 

Was this review helpful? Yes
OAKCP, Manager at Courtyard by Marriott Pleasant Hill, responded to this review

Thank you for sharing your experience with us, we appreciate you taking time to do this. Our hotel was recently renovated, we are happy you were able to enjoy our new spaces and hope to see you agin on your next trip to the Pleasant Hill area. Thank you. More 

Manassas, Virginia
Top Contributor
54 reviews 54 reviews
39 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 20, 2014

Excellent front desk staff, quick and efficient and very pleasant. The lobby seems to have been updated to "new" Courtyard look. I didn't spend much time in the lobby, but the room was nice too. Housekeeping staff was efficient, Wi-fi is free, and was decent. Breakfast is not included and I heard the front desk tell a couple that it... More 

Was this review helpful? Yes
OAKCP, Manager at Courtyard by Marriott Pleasant Hill, responded to this review

Hello, Thank you for sharing your experience with us, we are glad you enjoyed your stay here. We are taking steps to rectify the issue you mentioned, for further detail you may give us a call. Thank you again for our feedback. Sincerely, More 

Bishop, CA
Top Contributor
66 reviews 66 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 12, 2014

I got a free room for one night (it was a category 3!) but stayed for 3. It is in a good location within walking of nice shops and good restaurants. The area appears very safe, upper middle class. There is a Kohls, DOW other nice stores again within a walk. The room was appropriately spacious but no fridge. There... More 

Was this review helpful? Yes
OAKCP, Manager at Courtyard by Marriott Pleasant Hill, responded to this review

Hello, Thank you for sharing your experince with us, I am happy to hear you enjoyed our location being within walking distance to shops and restaurants. I'm also glad that you enjoyed our room with a balcony, thank you for your feedback and we hope to see you again soon. Sincerely, More 

El Segundo, California
Top Contributor
119 reviews 119 reviews
23 hotel reviews
156 helpful votes 156 helpful votes
3 of 5 stars Reviewed September 22, 2014

This hotel is just average. The rooms were nice, clean and well furnished. But not as big as the Fairfiled Inn and no fridge. The staff was very nice, but unlike Fairfiled Inn, there is no complimentary breakfast. They do have a small restaurant that served a mediocre breakfast that cost us over $20. For the price, I'd much rather... More 

Was this review helpful? Yes 1
OAKCP, Manager at Courtyard by Marriott Pleasant Hill, responded to this review

Thank you for taking the time to provide us with your feedback. I am very happy to hear that our staff was very nice. I will make sure to pass along the compliment. Next time you are in the area may I recommend our sister property the Residence Inn. Less than two miles away from the Courtyard, complimentary breakfast, full... More 

West Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed September 15, 2014

Hotel staff smokes while doing laundry and all the bedding and towels stink of cigarette smoke. When I complained, they responded by knocking on our door at 7:30 in the morning; sleeping I said to come back later that I was sleeping. They knocked again not a half hour later. Staff is actively entering rooms to clean, 2-way radios blaring,... More 

Was this review helpful? Yes 2
OAKCP, Manager at Courtyard by Marriott Pleasant Hill, responded to this review

Hello, Thank you for your feedback, I have some questions regarding your statements, our Housekeeping staff does not arrive to the hotel until 8:00am and I am unaware of employees who smoke in our Housekeeping area. I would like to speak with you about your experience with us so that I may further investigate your experience with us. Thank you... More 

Tampa, Florida
Top Contributor
81 reviews 81 reviews
36 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed September 14, 2014

We had a very pleasant stay here; we were looking for an affordable hotel with access to tour San Francisco & Sausalito and are pleased with our choice. We heard to get a room away from the highway so tried one overlooking the parking lot on the 2nd floor. The road noise & footfalls from the floor above kept us... More 

Was this review helpful? Yes
OAKCP, Manager at Courtyard by Marriott Pleasant Hill, responded to this review

Hello, Thank you for your feedback regarding your stay here with us, I'm glad we were able to accomodate you and provide a great stay. There are some rooms in our hotel that are located in areas which are quiter than others, so I am happy we were able to get you moved into one of them. Thank you again... More 

Grants Pass, Oregon
Top Contributor
97 reviews 97 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 7, 2014

Clean room with no special amenities. No problem with noise. Breakfasts available from 7:00 a.m. One cup of decaf and one cup of regular coffee available in the room for the two of us (this was true both days). Towels replaced even though we hung them on racks and a drought is present. Front desk has no way to call... More 

Was this review helpful? Yes
OAKCP, Manager at Courtyard by Marriott Pleasant Hill, responded to this review

Thank you for your response, we appreciate you taking time to share your experience. I am glad you will be returning to visit us on your next visit, I would like to know a little more about your statement "Front desk has no way to call for a customer to get help" I'm not exactly sure what you meant by... More 

1 review
5 of 5 stars Reviewed September 2, 2014

My bf and I needed a place to stay when on our way back home from San Fran (too many buildings and cars for us). I was surprised how affordable it was and how beautiful everything is. If you cant handle large cities Pleasant Hill is the place to be! We've stayed at more expensive hotels but they don't have... More 

Was this review helpful? Yes
OAKCP, Manager at Courtyard by Marriott Pleasant Hill, responded to this review

Thank you so much for the positive feedback!! We really appreciate you taking the time to share your great experience, we are glad you enjoyed yourself. Please visit us again the next time you are in town. Have a wonderful day! More 

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