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Courtyard by Marriott Pleasant Hill

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2250 Contra Costa Boulevard, Pleasant Hill, CA 94523
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Courtyard by Marriott Pleasant Hill
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118 Reviews from our TripAdvisor Community

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River Edge, New Jersey
Level Contributor
194 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 1 week ago

At first I was a little put off by the fact that I walked in the front door and found no one watching the store (the desk was abandoned), I decided to give them a phone call on my cell, to say I'd like to check in. Almost as soon as the phone connected, someone walked to the desk to... More 

Helpful?
Thank dramom
OAKCP, Manager at Courtyard by Marriott Pleasant Hill, responded to this review

Thank you for taking time to share your experience with us, we value your feedback and hope to see you during your next trip to the Pleasant Hill area. More 

Hyderabad, India
Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed January 4, 2016

I really Loved the stay here. Stayed for almost over a week for a business trip. The staff is very cheerful and pleasant to talk to, breakfast menu is decent. Very peaceful location. Sure to stay again

Helpful?
Thank Mohit_Agrawal1
OAKCP, Manager at Courtyard by Marriott Pleasant Hill, responded to this review

Thank you so much for taking the time to share your experience at our hotel. We value your feedback and appreciate the kind words. We hope to see you again during your next visit to The Pleasant Hill area. More 

Medford, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 3, 2016 via mobile

I've never written a review on any hotel we've stayed but this time I felt compelled. It's a nice enough hotel, recently remodeled, clean, the only reason for the 2 stars. The beds were TERRIBLE. Hard as can be. The last time I slept in a bed this hard was in a hotel in Mexico 15 years ago, it was... More 

Helpful?
1 Thank Alyson F
OAKCP, Manager at Courtyard by Marriott Pleasant Hill, responded to this review

Thank you for taking the time to share your experience at The Pleasant Hill Courtyard, I apologize that you were not satisfied with your stay. Your feedback is very important to us, if you have a moment you may call us directly at the hotel and any Manager can assist you further. More 

Maricopa, Arizona
1 review
5 of 5 stars Reviewed December 31, 2015

From the pleasant bistro in the lobby to the comfortable beds, this hotel made me feel absolutely home away from home. Plus this hotel is walking distance from it all...drug store, restaurants and shopping! The GM Katrece made sure every i was dotted and t crossed. Her staff spared no measures to make sure the hotel ran like a well-oiled... More 

Helpful?
Thank Karla S
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 16, 2015 via mobile

The only reason I gave this hotel three stars is for the service. We didn't actually stay here. Here's the deal: We saw on the website that the pool and spa were out of service until December. We called to find out when it would be back in service and were happy to learn it would be fully functional before... More 

Helpful?
Thank Alita32
OAKCP, Manager at Courtyard by Marriott Pleasant Hill, responded to this review

Thank you for sharing your experience with our hotel. We appreciate the feedback as it is very valuable to us in inproving our sevice. We hope you will visit us again. Thank you. More 

Carrickfergus, United Kingdom
Level Contributor
241 reviews
161 hotel reviews
common_n_hotel_reviews_1bd8 478 helpful votes
3 of 5 stars Reviewed November 24, 2015

This property is somewhat outdated, its somehow dull, even the TV looks small and old. There is residual traffic noise in the bedroom and we could hear the occupants of the room above prancing about at all times of the day and night. Biggest complaint however is that the pool is closed and we were not informed of this beforehand.... More 

Helpful?
Thank redhand
OAKCP, General Manager at Courtyard by Marriott Pleasant Hill, responded to this review

Thank you for taking time to respond regarding your most recent stay with us. Your feedback / comments are greatly appreciated and are shared with our team for training and learning. I will definitely forward your concerns about our “Look and Feel” to our project and design team for our next renovation. Although our Pool and Spa Renovation “ALERT” has... More 

Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed October 31, 2015 via mobile

We happens to be stuck on the 5 fwy in Southern California because of the mudslide, I happened to contact the Courtyard because we was going to arrive very late, unfortunately, when we arrived, our room was given away. The management went up and beyond the customer service and put us up at the Renissance Suite! The next day, we... More 

Helpful?
Thank Shasha73
OAKCP, Manager at Courtyard by Marriott Pleasant Hill, responded to this review

Thank you for taking time to share your experience with us at The Pleasant Hill Courtyard. We appreciate the kind words and hope to see you during your next visit to the Pleasant Hill area. More 

Grass Valley, California
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed September 30, 2015

This is a horrible place to stay, the manager was unfriendly, the staff was rude and not accommodating on some simple things. For me being a lifetime status with Marriott, i would have thought they would have given a little flexibility, but nope. Avoid this place at all cost, ther are many better selections around the area.

Helpful?
Thank ABC2575
OAKCP, Manager at Courtyard by Marriott Pleasant Hill, responded to this review

Thank you for taking time to share your experience at The Pleasant Hill Courtyard. We value your feedback and take it seriously. Please contact a Hotel Manager for any further assstance. Thank You. More 

Red Bluff, California
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 28, 2015 via mobile

Stayed one night (P. Roth) on September 27 - Great staff - very friendly and accommodating - room was spotless - fitness center was clean with excellent treadmills - hot tub and pool were perfectly maintained - outdoor lounge area was nice as was lobby

Helpful?
Thank Greg K
OAKCP, General Manager at Courtyard by Marriott Pleasant Hill, responded to this review

Thank you for taking the time out of your busy day to complete a Trip Advisor survey. Your commentary is greatly appreciated and always used for training and learning. The kind words regarding our hotel and staff was nice to hear and I will let them know what has been written about them. We definitely look forward to serving you... More 

Sugar Hill, Georgia, United States
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 9, 2015

Stayed here for work, nice, quiet and clean. Just what I need while I'm getting yelled at by people who don't want to be trained on new software. The front desk clerks saved my sanity after each long hard day... always cheerful and bright!

Helpful?
Thank Amie H
OAKCP, Manager at Courtyard by Marriott Pleasant Hill, responded to this review

Thank you so much for sharing your experience and your kind words, we appreciate that. We hope to see you again during your next visit to the Pleasant Hill area. More 

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