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All 5 Pleasant Hill hotels

Extended Stay America - Pleasant Hill - Buskirk Ave.

2.5 of 5 Hotel   |   3220 Buskirk Avenue, Pleasant Hill, CA 94523
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Ranked #4 of 5 Hotels in Pleasant Hill
A recent review
4 of 5 stars Reviewed December 30, 2014
LRita203 Chico, California
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81 reviews from our community

Traveler rating
    32
    18
    9
    11
    11
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11
7
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34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I stayed here because of the nightly rate which was much less than other hotels in the area. Don't be fooled by the pictures on the website. They have smoking rooms which is what I was given although I asked for a non smoking room. The smell was unbelievably strong and my clothes and items retained the smell after my... More 

Was this review helpful? Yes 1
Thousand Oaks, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 16, 2015

This hotel is the dirtiest I have ever seen. It was not worth more than $25 a night (I paid $99). However, the price had nothing to do with my dissatisfaction. Both the sinks had stains, the entire floor smelled of smoke, the carpets had a strange feel to them and the overall appearance of the hotel was filth. And,... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave., responded to this review

I appreciate you taking the time to write a review of your experience with us. The condition of the room and the hotel you described is unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have discussed this with our staff, and will be making sure that each and every room... More 

Travelers are raving about these Pleasant Hill hotels

1 review
1 of 5 stars Reviewed January 7, 2015

The people here are rude. They will not give you any lead way . if you do not have the money you don't stay . Me and my husband work on the road so when we live I mean our homes are in hotels / motels we have been in many hotels throughout the south ,west,and this hotel is by... More 

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Manager_11525, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave., responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that my staff was not able to accommodate your needs. I will be using your experience as a training opportunity for my staff sot that we are better able to handle such situations moving forward. Thank you very much for providing us... More 

Chico, California
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed December 30, 2014

Fair price for a basic room. Clean, quiet, responsive staff but had to ask for kitchen basics, spoons, bowls; toaster and coffee maker by special order. Only real problem was the very hard/firm mattress. Asked for pad got two blankets...

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Manager_11525, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave., responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that the mattress was not comfortable enough for you. We are sorry for this issue, but are happy to read that we provided you with a clean, quiet room. I will share your feedback on the comfort of... More 

Kingwood, Texas
Top Contributor
169 reviews 169 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed December 21, 2014

The Good: Staff(they were not Bad but not GREAT either) Location-there is a Best Buy, Office Depot, some baby store and a Bassett furniture in the same parking lot. Gas station next door. I walked less than 1/2 mile to shopping center with retail as well as eateries. -Pet Friendly The Bad: *NO SECURITY( I called the front desk because... More 

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Makati, Philippines
1 review
2 of 5 stars Reviewed December 17, 2014

The hotel staff is excellent and the location is fine depending of course on where you are going. However, some of the residents which appear to be long time residents are very questionable. I'm pretty sure I have seen at least two drug deals go down in the parking lot and the police circle the building several times a day... More 

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San Leandro, California
1 review
1 of 5 stars Reviewed December 14, 2014

Should have read the reviews before booking this place. I booked a room with a king size bed and a sleeper sofa. Guess what I arrived, checked in, and here you are a QUEEN size bed with missing Sofa. The person that checked me in didn't say a word about getting screwed up. Did go back and asked for the... More 

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Blaine, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 9, 2014

We stayed there from Oct. 1 thru Oct.21 to take care of some urgent family matters. The good news: Before we came to town, we checked other extended stay hotels or places with kitchenettes in the same area. The ESA place is about $40 per day less than the other places. Over 21 day days that is a lot of... More 

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Manager_11525, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave., responded to this review

Fred - Thank you for taking the time to write a review. We are glad that you found us to be a good value and enjoyed our air conditioning; however, we are disappointed to hear that you were not aware of the amenities available at the front desk and that we did not provide you with your customizable kitchen pack... More 

Reno, Nevada, United States
1 review
1 of 5 stars Reviewed October 31, 2014

Upon arrival, I had to walk through a group of smokers hanging out at the entrance. I should have walked away then. Check-in was smooth. My room was decent, but the hallways reek of smoke. All night long, people were parting, so I got zero sleep. The covers on the bed were the cheapest things I've ever seen & provided... More 

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Manager_11525, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the bedding was not warm enough or that you had to endure a smoke odor during your stay with us. To make sure this doesn't happen... More 

Grants Pass, Oregon
Top Contributor
95 reviews 95 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 19, 2014 via mobile

We found this to be a very adequate hotel when we stayed last Friday night. The rooms were clean and were equipped with a refrigerator and a two burner stove. A difficulty, however, was that one had to go to the front desk to get some basic items: drinking glasses, coffee pot, coffee, coffee cups and a hair dryer. Perhaps... More 

Was this review helpful? Yes 2
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Additional Information about Extended Stay America - Pleasant Hill - Buskirk Ave.

Address: 3220 Buskirk Avenue, Pleasant Hill, CA 94523
Phone Number:
Location: United States > California > Pleasant Hill
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Pleasant Hill - Buskirk Ave. 2.5*
Number of rooms: 122
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Also Known As:
Extended Stayamerica Pleasant Hill-Buskirk Ave Hotel Pleasant Hill
Extended Stay America Pleasant Hill
Extended Stay Pleasant Hill
Pleasant Hill Extended Stay

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