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All 5 Pleasant Hill hotels

Extended Stay America - Pleasant Hill - Buskirk Ave.

2.5 of 5 Hotel   |   3220 Buskirk Avenue, Pleasant Hill, CA 94523
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67%
Ranked #4 of 5 hotels in Pleasant Hill
A recent review
5 of 5 stars reviewed yesterday
TravelNurseStacy
  • Overview
  • Reviews (62)
  • Photos (23)
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  • Room tips (26)
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62 people have reviewed this hotel

Traveler rating
    29
    13
    7
    8
    5
See reviews for
7
5
10
26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Very helpful staff starts my stay. Slight issue with room quickly corrected( warm water not running in bathroom sink). Beautiful room, bed so comfortable I fall asleep almost immediately night after night. Was told later it is a new bed and oh yes it is! Fridge,stove top and microwave work very well. I bought a toaster oven for a few... More

Was this review helpful? Yes
Elk Grove, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Great location near restaurants, freeway, and walking distance of BART station, which is great if you're here on business like I am. The room was pretty average, even a bit dated, but clean and well kept. There's complimentary coffee, muffins, fruit, and granola bars in the morning starting at 6. Nothing amazing but it's perfect if you're short on time.... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave., responded to this review

Thank you so much for sharing your experience with us. I am so pleased to hear that you appreciated our hotel's convenient location. I am also proud you received such excellent service from our staff. I am glad to read that you found your room to be clean and well-kept; however, I am disappointed that you were not completely satisfied... More

Wilson, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 1, 2014

When we checked in I was pleasantly surprised to find the property was not at all like the reviews! The staff is excellent as well as the rooms. The manager checks behind his housekeeping staff to make sure that the rooms are clean and perfect for guest that will be arriving. You won't find pressed sheets and a mint on... More

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 2, 2014

I recently stayed at this hotel, and I must say it is not very clean. The floors were dirty, the carpet was obviously not vacumed. Some of the dishes provided in the kitchen area also did not look clean at all. There were also spots on the bathroom towels, and I had a cigarette butt burn on the bedspread in... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave., responded to this review

Mary - I appreciate you taking the time to write a review of your experience with us. Please know that we are sincerely sorry that your recent stay was not satisfactory. In response to your feedback, I am making sure that your concerns are heard and met. I have contacted my team and addressed these issues. We will continue to... More

Lancaster, California
2 reviews
5 of 5 stars Reviewed April 19, 2014

OMG!!!!! I was amazed by the rooms. They were very clean and smelled so nice! Thank you for the Refrig. Had my water bottles ice cold. I travel alot and try to stay on my Healthy eating habit and not eat out soo much. So I buy my meals for my stay and it makes it so much more easier... More

Was this review helpful? Yes
Modesto
1 review
5 of 5 stars Reviewed April 8, 2014 via mobile

Very friendly, helpful staff. Close proximity to freeways, eating, and shopping. I stay here weekly for work and have yet to have a problem. Clean rooms, comfy beds, and nice bathrooms. I would recommend it.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave., responded to this review

Thank you so much for sharing your experience with us. It's great to hear that your visit with us was memorable and enjoyable. The staff and I would love to provide you with another comfortable stay in the future. More

Alameda, California
1 review
3 of 5 stars Reviewed April 4, 2014 via mobile

Wanted a non-smoking room but due to a room flooding, was placed in a smoking room. The room was not very clean and the housekeeping staff seemed very confused as to when I was leaving (was disturbed when the "do not disturb" sign was up). The silver lining/saving grace was the front desk staff and their manager, Jay. Jay, as... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave., responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with your stay. Please accept our apologies for placing you in a smoking room due to the unforeseen circumstances at the hotel. We appreciate you understanding the issue and making yourself comfortable in the assigned... More

Long Beach, California
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 22, 2014

Apparently Extended Stay America chains provide toasters, but not hairdryers. So, bring your sliced bread and your hairdryer to these hotels! This is not a hotel that is easy to find at night. You have to INTO the Best Buy parking lot in order to see the sign and all the way to the back of that parking lot to... More

Was this review helpful? Yes 1
Manhattan Beach, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed March 14, 2014

This stay for just two nights is the first time I've stayed at an ESA, and very probably the last. The front desk was unable to process my "welcome to ESA" discount that was offered me online, stating nothing could be done without the manager, and the manager was not on site. At check in I was made to pay... More

Was this review helpful? Yes 3
Birmingham, England
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 1, 2014

A hotel within walking distance of the BART station if you need to catch the BART into the city etc. Unfortunately they only had a smoking room left and boy, did the smell hit you every time we entered the room. The room was moderately clean (still cigarette ash on the carpet...and it wasn't mine!) although, be aware that you... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave., responded to this review

Thank you for taking the time to write a review of our hotel. I apologize that you were not satisfied with the smell and cleanliness of your room. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience is not repeated. As well, I am sorry that we do not currently... More

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Additional Information about Extended Stay America - Pleasant Hill - Buskirk Ave.

Address: 3220 Buskirk Avenue, Pleasant Hill, CA 94523
Phone Number:
Location: United States > California > Pleasant Hill
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Pleasant Hill - Buskirk Ave. 2.5*
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Also Known As:
Extended Stayamerica Pleasant Hill-Buskirk Ave Hotel Pleasant Hill
Extended Stay America Pleasant Hill
Extended Stay Pleasant Hill
Pleasant Hill Extended Stay

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Amenities

Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
122

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