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All 5 Pleasant Hill hotels

Extended Stay America - Pleasant Hill - Buskirk Ave.

2.5 of 5 Hotel   |   3220 Buskirk Avenue, Pleasant Hill, CA 94523
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Extended Stay America - Pleasant Hill - Buskirk Ave.
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Ranked #3 of 5 Hotels in Pleasant Hill
A recent review
3 of 5 stars reviewed 6 days ago
Tom B Grants Pass, Oregon
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72 reviews from our community

Traveler rating
    32
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    8
    10
    5
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31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Grants Pass, Oregon
Top Contributor
88 reviews 88 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

We found this to be a very adequate hotel when we stayed last Friday night. The rooms were clean and were equipped with a refrigerator and a two burner stove. A difficulty, however, was that one had to go to the front desk to get some basic items: drinking glasses, coffee pot, coffee, coffee cups and a hair dryer. Perhaps... More

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Thanks to Erica for making our check in process simple. As it was a business visit, we have encountered difficulties in the past. Not at this location. We were welcomed and respected as soon as we were greeted by Erica! Our stay was uneventful. The rooms were great and the staff very happy to help out when needed! The laundry... More

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Los Angeles, California
2 reviews
4 of 5 stars Reviewed 1 week ago

I've stayed here before and the only issue I have ever had was the air conditioning being inadequate. The young lady at the front desk named Erica went out of her way (she was very busy) to resolve the A/C issues. I can't thank her enough again. She exemplified what good customer service is. Thanks.

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Grand Rapids, MI
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 19, 2014

I really the like the room, bed and bathroom the air works great as well. I'm not a rude person. But should have asked to changed rooms, I was so tired from such a long day of traveling and business. I asked for one of the most quiet rooms in the place, "end of the hall sound good?" Sure I... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave., responded to this review

Thank you for your recent review of your stay. I am sorry to hear that stairways and door next to your assigned room was noisy. I apologize for the inconvenience caused due to the traffic in the stairways. To prevent this from happening again, I have requested that our maintenance engineers install a device that controls the door and prevents... More

1 review
5 of 5 stars Reviewed August 22, 2014 via mobile

I've stayed here at the Pleasant Hill location multiple times now over the course of a couple years and I've always had a great stay. The prices are unbeatable and the service and quality of rooms at the hotel are far beyond what I expected. Jay the manager is a class act and makes sure that your stay is comfortable... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave., responded to this review

Jeremy - Thank you so much for your great review. We are thrilled to hear that you continue to have wonderful experiences at our hotel. We are glad that you enjoyed your comfortable room and our affordable rates. Thank you again for your kind words. We look forward to seeing you again soon. More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 17, 2014

I wanted to spend few days vacation with my parents to visit San Francisco: after checking the crazy prices in the town, I considered being back to this hotel, where I had already stayed on business (being overall satisfied). Rooms are quiet, large, clean and comfortable (even if not top class furnished), staff is very kind and friendly, breakfast is... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave., responded to this review

Thank you for posting a review of our hotel. It's great to hear that you came back to stay with us. We are glad that you enjoyed your clean, quiet room and our many amenities. We're proud of our staff for providing you with quality service. Thank you again for your positive review. We hope to see you again soon. More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 5, 2014

This rating is based more on expectations developed at other hotels than this hotel. I did like the refrigerator, however, there was no: shampoo, coffee pot, soap dish in the shower, dishes, flatware, places to put flatware, cups, sofa, ice bucket or ice machine on grounds, alarm clock, thermostat, scratch pad or suitcase rack. One might obtain some of these... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave., responded to this review

Thank you for telling us about your experience. We are disappointed to hear that our hotel did not meet your expectations and that you were not informed of our amenities. We have kitchenware and toiletries available at the front desk for our guests. We gladly deliver these items to your room once requested. We will review our policies with our... More

COTTONWOOD
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed July 30, 2014

excellent employees, I was greeted when I walked through the door with a smile. The employee called me when I didn't arrive before 3 pm to verify I was still coming to the reservation. the room was in great condition compared the other locations I have stayed with this company. I would recommend this location to all of my Friends... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave., responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about the hotel and our staff. I am glad to read that you were pleased with your recent stay. We at Extended Stay America will continue to provide comfort, convenience, and pleasurable stay for all our guests. Thank you again for your... More

Ewa Beach, Hawaii, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2014

hotel was very nice, great staff. Right in the middle of everything to do in walnut creek. had an awesome time there. couple of loud kids but the staff took care of it right away. the front desk manger Jay was awesome to work with. The front staff was always cheer full and put out great free coffee. They could... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave., responded to this review

I want to thank you for taking the time to post a review of your stay. I'm proud to read that you received great service from our staff. As well, it's great to hear that you enjoyed our free coffee and that our location was convenient to you. Your suggestions about additional amenities will be helpful to us as we... More

Walnut Creek, California
1 review
5 of 5 stars Reviewed July 28, 2014

The staff is very friendly and will ask you daily if you are enjoying your stay. As a project manager I have had up to five separate rooms at one time to manage. Keeping track of this many rooms as workers of mine are always coming and going is no easy task, but time and time again management greets us... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave., responded to this review

It is so rewarding to read that you had a pleasant and memorable stay with us. Thank you for your comments. I am proud to read that you received such excellent service from my staff. I am glad to read that they were friendly, helpful, and accommodating. Thank you so much for sharing your feedback with us. The staff and... More

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Additional Information about Extended Stay America - Pleasant Hill - Buskirk Ave.

Address: 3220 Buskirk Avenue, Pleasant Hill, CA 94523
Phone Number:
Location: United States > California > Pleasant Hill
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Pleasant Hill - Buskirk Ave. 2.5*
Number of rooms: 122
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Also Known As:
Extended Stayamerica Pleasant Hill-Buskirk Ave Hotel Pleasant Hill
Extended Stay America Pleasant Hill
Extended Stay Pleasant Hill
Pleasant Hill Extended Stay

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