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All 5 Pleasant Hill hotels

Extended Stay America - Pleasant Hill - Buskirk Ave.

2.5 of 5
3220 Buskirk Avenue, Pleasant Hill, CA 94523
Hotel amenities
Extended Stay America - Pleasant Hill - Buskirk Ave.
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25 reviews from our community

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Date Rating
Vallejo, California
1 review
1 of 5 stars Reviewed May 29, 2013

I made a last minute reservation for a 65th birthday party last weekend. I was informed that I had to cancel prior to 6pm the next day. I called the hotel to cancel and they could not find my reservation in the system. So instead of giving me the correct number to call to cancel, I believe the attendant withheld... More

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1 review
2 of 5 stars Reviewed May 18, 2013 via mobile

When my husband and I decided to book at this hotel, we thought it would be nice like all then other Extended Stay hotels we've been to. Location: Great. It was by this small shopping center, in a nice neighborhood and close to the freeway. Seemed safe. Rooms: The room that we reserved for was for a non-smoking room. When... More

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Manager_11525, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave., responded to this review
May 20, 2013

Thank you for your survey. I am sorry to hear that your stay was unpleasant. At Extended Stay America we strive to make our guests feel comfortable and to provide them with an enjoyable stay. Due to that, I am extremely sorry that we did not have a non-smoking room available when you checked-in to the hotel. Unfortunately, due to... More

Pleasant Hill, California
1 review
5 of 5 stars Reviewed May 16, 2013

Isn't it A shame that People don't try anymore...The Customer Service Industry is just one of the areas that we all have experienced a huge decline in the level of Customer Service we receive when we bring our patronage to any type of business. We as consumers have choices, and when we chose to spend our hard earned dollars some... More

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Manager_11525, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave., responded to this review
June 19, 2013

Lara - I am glad to receive your feedback of your recent stay and to know that you had a great experience at our hotel. We at Extended Stay America strives to do our best and provide our guests with a "home away from home" experience. I am happy to hear that you like staying with us and admire our... More

Concord, California
1 review
4 of 5 stars Reviewed May 14, 2013

5 star for the staff 3 star for the "hotel physical accommodations" = 4 star rating. My cat was happy in this hotel. The staff are EXTREMELY kind and friendly. Service is hard because the hotel needs better equip. Example water filters in kitchen sink - how about a better quality so the handy man is not so busy with... More

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Fremont, California
2 reviews
5 of 5 stars Reviewed May 13, 2013

We love this hotel, it has all the comforts of home. Jay and his staff are awesome! The rooms are always sparkling clean. The regular size refridgerator and micro wave and stove and utinsils and pots and pans are just what you need to cook with. The free wifi and cable and flat screen t.v. are on hit too! we... More

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Manager_11525, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave., responded to this review
June 19, 2013

Dave and Janice - I received your feedback and I am happy to hear that your stay here at our hotel was wonderful. I am also glad that our staff provided you with great service which made your stay even better. Thank you again for your kind words. We look forward to having you visit us again in the future. More

Los Angeles, California
1 review
5 of 5 stars Reviewed May 2, 2013

Stayed at this hotel for a week. I loved this hotel compared to previous extended stay hotels i stayed at. Room was clean and even had breakfast in the morning. The people at the desk were very friendly and also helped me with my flight itenery to be printed out. I felt like I was staying at home. I just... More

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1 review
4 of 5 stars Reviewed April 20, 2013 via mobile

Jay Rena is a wonderful person to greet you. very kind and on his job. I certify that this review is based on my own experience and is my genuine opinion of this hotel, and that I have no personal or business relationship with this establishment, and have not been offered any incentive or payment originating from the establishment to... More

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Manager_11525, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave., responded to this review
June 19, 2013

Thank you for your feedback. I am glad to hear that our staff were of great service to you on your visit to our hotel, especially Jay and Rena. We truly enjoyed having you stay with us and look forward to you doing so again in the future. More

Pleasant Hill, California
1 review
5 of 5 stars Reviewed April 18, 2013

This is the only extended stay I ever stay at , I'm Constantly traveling all around the united states due to my work. Each and every single time I come to this place , Monique , Jay, Annabelle, and John make me feel so comfortable and at ease with their pleasant greetings and warming smiles. After a Long Train Ride... More

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1 review
4 of 5 stars Reviewed April 6, 2013 via mobile

The people are always pleasant when I need help. I enjoy my stay every time. I will stay here again and will tell people to stay here also. I like the full kitchen. I am able to cook my dinner instead of eating out. Thank you Cassandra

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Walnut Creek, California
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed March 18, 2013

This is my first time at the Extended Stay here. My stay has been pleasant for the most part. I love the location. It is next to food, Bart, and a Best Buy. So I consider the location excellent. My initial experience with the staff was great. The gentlemen let me check in a few hours early because I was... More

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Ali R, Manager at Extended Stay America - Pleasant Hill - Buskirk Ave., responded to this review
March 22, 2013

Thank you for your great review of our property. I'm glad that you like our spacious rooms and convenient location! I am sorry to hear that you had a slight issue when getting new towels and with noisy neighbors, but I am glad to hear that it was resolved. Thank you again for your review. We look forward to seeing... More

 
 
 
 
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Additional Information about Extended Stay America - Pleasant Hill - Buskirk Ave.

Also Known As:
Extended Stayamerica Pleasant Hill-Buskirk Ave Hotel Pleasant Hill
Extended Stayamerica Pleasant Hill-Buskirk Ave Hotel
Extended Stay America Pleasant Hill
Extended Stay Pleasant Hill
Pleasant Hill Extended Stay
Address: 3220 Buskirk Avenue, Pleasant Hill, CA 94523
Region: United States > California > Pleasant Hill
Amenities:
Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #4 of 5 hotels in Pleasant Hill
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Pleasant Hill - Buskirk Ave.
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