Stayed here over a month and specifically asked for no cleaning service. Cleaners came in, and the other key came up missing. The next day I came back to the room and EVERYTHING was gone. Laptop, passport, check book, EVERYTHING. Now the Hotel's insurance company doesnt want to pay for anything. The police said this was not the first time... more

Stayed here for a few nights in Jan '09 while visiting friends in the area. It must have been through some changes since the last review here as my room had recently been renovated--new furnishings, bed, linens, etc. No frills but functional units. It was very clean and the staff were nice. Great location, walk to the Bart starion and... more

Had all the amenities but is worn out. The place is very unclean from the lobby to the rooms. I have stayed here 2 different times in a year due to work and the rooms need updating and mantained. Things are broken or don't work. Furniture is tired and dirty and the beds are worn out. The carpet in the... more

I booked through hotwire.com. The hotel couldn't find my reservation so I paid to stay in another hotel the night of my arrival. Then they found it and it was too late to get there before the desk closed. I did check in the next day. This hotel was actaully somewhat frightening. The staff was less than clueless and that... more

I gave it an excellent rating based on expectations and that it meets the class of hotel it claims. I knew from the published rates that this wouldn't be a brand new or top quality hotel. Plus, being extended stay, I knew the amentities would be limited -- not sure what the previous reviewer was thinking to be upset regarding... more

I have stayed at the Extended Stay in Pleasant Hill several times over the years since it was built and found it to be satisfactory and fair value for money. From new the hotel was very basic, but fine for a short stay at low cost, unfortunately a bit tired and lacking refinements for 2005. Staff are friendly. more

My wife and I stayed here for one night to escape the work going on at our house we are fixing up. The place looked pretty decent from the outside which was very misleading. There is a reason it is so cheap...you get nothing. There was no shampoo, or conditioner and the place was just disgusting. It was a non... more