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Residence Inn Pleasant Hill Concord

#2 of 5 Hotels in Pleasant Hill
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700 Ellinwood Way, Pleasant Hill, CA 94523
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Residence Inn Pleasant Hill Concord
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    86 reviews from our community

    Traveler rating
      43
      25
      10
      5
      3
    See reviews for
    40
    8
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    25
    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (24)
    Date | Rating
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    • Italian first
    • Japanese first
    • Spanish first
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    San Francisco, California
    Top Contributor
    94 reviews 94 reviews
    17 hotel reviews
    31 helpful votes 31 helpful votes
    5 of 5 stars Reviewed 1 week ago

    The check in was easy. It was nachos night and a lot of people seem to like it. I didn't eat any of the nachos, but it was nice to see some free food offered to guests in the evening. This hotel seem to have a lot of family staying here. For breakfast, I did try their breakfast burrito and... More 

    Was this review helpful? Yes
    PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

    Dear Avrilx, Thank you very much for such detailed review! I am very happy to learn that you had a great stay with us. I will make sure I share your comments with our staff members. They will be delighted to know of your experience. I appreciate your visit, and hope that we can see you again in the future.... More 

    Chicago
    Senior Contributor
    47 reviews 47 reviews
    36 hotel reviews
    32 helpful votes 32 helpful votes
    4 of 5 stars Reviewed January 9, 2015

    My family and I stayed in the 1 BR units over the holidays while visiting family in Pleasant Hill and we we had no major complaints. The complex itself is a little dated on the exterior, but the rooms themselves were fairly updated both kitchen and bathrooms. They are pretty spacious for our needs, good furniture, free wifi, other appointments.... More 

    Was this review helpful? Yes
    PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

    Dear dw732, Thank you very much for your detailed review on our property! I am happy to see that you were able to use a lot of our services. Our goal is to make sure you and your family were comfortable during your stay with us. I will share your comments with our staff members. I appreciate you giving us... More 

    Chico, California
    Top Contributor
    70 reviews 70 reviews
    5 hotel reviews
    27 helpful votes 27 helpful votes
    5 of 5 stars Reviewed December 29, 2014

    We were in the area for a family gathering in Concord and this hotel met our needs beautifully. It is clean, modern and very well kept. All the rooms are large, and have a nice kitchen included. It is a very quiet part of town, but close to a large shopping center and nice restaurants.

    Was this review helpful? Yes
    PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

    Dear enkidog, Thank you very much for your positive review! I am happy to know that your stay with us was a comfortable one. I will make sure to share your comments with our associates and hope to see you soon in 2015! Have a Happy New Year! Sincerely, JC Medina General Manager jc.medina@marriott.com More 

    Lafayette
    Top Contributor
    145 reviews 145 reviews
    43 hotel reviews
    141 helpful votes 141 helpful votes
    1 of 5 stars Reviewed November 22, 2014

    I had a miserable experience this Marriott. They have a captive audience of JFK parents and corporate businesses around here and I guess most of the guests will probably not return and the manager clearly knows that. We were assigned a room next to the hallway fire exit. There was a sign on the door that asked guests to be... More 

    Was this review helpful? Yes 1
    PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

    Dear Sharon D, I wanted to take a moment to apologize for the noise issues at our hotel. We try to inform guests to be considerate with each other. A general way to inform them is by using the signs around the hotel. Unfortunately, not all guests follow our recommendations. Even though it is not common for us to have... More 

    Top Contributor
    181 reviews 181 reviews
    140 hotel reviews
    421 helpful votes 421 helpful votes
    5 of 5 stars Reviewed November 15, 2014

    Even though we booked through a blind Priceline Express Deal, when we emailed the hotel in advance and requested a specific room type, our request was cheerfully honoured at check in. This was our third visit so we knew what to expect and the hotel and staff again did not disappoint. We love the spacious bedrooms, the decor, the excellent... More 

    Was this review helpful? Yes 1
    PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

    Dear redhand, Thank you for choosing our hotel again! We are happy to be able to take care of your requests while you are here. I will pass your comments to our staff members and let them know you had a great stay. I appreciate your support! Sincerely, JC Medina General Manager jc.medina@marriott.com More 

    Stevenage, United Kingdom
    Senior Contributor
    41 reviews 41 reviews
    3 hotel reviews
    11 helpful votes 11 helpful votes
    4 of 5 stars Reviewed October 25, 2014

    Having read previous reviews on trip advisor for this hotel I expected great things. It was good but there were a couple of things that could have been better. We arrived at about 10pm and went up to our suite and one of the bedspreads had a mark on it. We phoned down to reception and the bedspread was replaced... More 

    Was this review helpful? Yes
    PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

    Dear therichastill, Thank you for choosing our hotel for your recent stay based on the TripAvisor reviews. I am sorry to know that your room was not completely clean upon your arrival. I have shared your comments with our Housekeeping Department to make the corrections, and ensure this will not happen again to any of our guests in the future.... More 

    2 reviews
    5 of 5 stars Reviewed October 20, 2014

    The Residence Inn in Pleasant Hill, California is always a treat. The rooms are clean and the staff welcoming. A full breakfast is served each morning and each room has a kitchen. This is especially nice if you are staying a few days. This is a very good place to stay with kids.

    Was this review helpful? Yes
    PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

    Dear 55Mari, Thank you for your comments via TripAdvisor and for staying with us at the Residence Inn Pleasant Hill. I am glad to learn you had a great stay with us and appreciate your feedback. I will make sure I let our associates know of your visit and hope to see you soon again. If there is anything you... More 

    South America
    Top Contributor
    64 reviews 64 reviews
    13 hotel reviews
    26 helpful votes 26 helpful votes
    2 of 5 stars Reviewed August 30, 2014

    The service offered by this Marriott is not what you would expect from a Marriott. And warning to elite members, your Marriott loyalty means nothing here. So if you are used to Marriott service, don't stay here. But if you are just looking for a decent place to sleep, this will do.

    Was this review helpful? Yes 1
    PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

    Dear LovelyinSA, Thank you for your comments via Tripadvisor. I appreciate and welcome any feedback you can provide in order for me to personally address any issues in my hotel. I am sorry that your stay with us was not satisfactory. I encourage you to contact me directly with a description of the service shortfalls while staying with us. I... More 

    Las Vegas, Nevada, United States
    Senior Reviewer
    9 reviews 9 reviews
    6 helpful votes 6 helpful votes
    5 of 5 stars Reviewed August 12, 2014

    When looking for hotel accommodations for my nephew's wedding, I couldn't find anything that came close to the value of this Residence Inn in the area. Both my sisters and their families were staying here so this place was my desired choice to begin with, but because we are a family of 5 with a budget, I searched for less... More 

    Was this review helpful? Yes
    PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

    Dear Emi L, Thank you very much for such detailed review! I am very happy to learn how much fun you and your family had while staying at our hotel. Congratulations to your nephew! Seems like you were able to take advantage of most of our amenities and I am very glad you did! Our goal is to make your... More 

    Scotland
    Top Contributor
    57 reviews 57 reviews
    24 hotel reviews
    34 helpful votes 34 helpful votes
    5 of 5 stars Reviewed July 30, 2014

    This was the first of the Marriott Residence Inns that we have used and initial impressions were very favourable. Set in a very pleasant, quiet residential neighbourhood, but close to the Freeway for easy access, there is plenty of parking available, the buildings and the surrounding area look well maintained and we were checked in by a very pleasant and... More 

    Was this review helpful? Yes
    PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

    Dear Highlander022, Thank you very much for your recent review on Tripadvisor! I appreciate your feedback and will make sure I share this information with our staff. We work very hard to provide a clean comfortable hotel. Our associates have been working with us for many years, and know what it takes to take care of our guests. We look... More 

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    Additional Information about Residence Inn Pleasant Hill Concord

    Address: 700 Ellinwood Way, Pleasant Hill, CA 94523
    Location: United States > California > Pleasant Hill
    Price Range (Based on Average Rates): $$
    Hotel Class:3 star — Residence Inn Pleasant Hill Concord 3*
    Number of rooms: 126
    Reservation Options:
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    Also Known As:
    Residence Inn Pleasant Hill Concord Hotel Pleasant Hill
    Pleasant Hill Residence Inn

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    Amenities

    Highlights
    • Pool
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Free Breakfast
    GreenPartner Learn More
    Green Partners meet the program's minimum requirements for environmental activities, but have not yet qualified for a Green Leader badge. The set of requirements include having a towel and linen re-use program, using energy-efficient light bulbs, tracking energy usage, recycling, and educating staff and guests on green practices.
    About the property
    • Wheelchair access
    • Pets Allowed ( Dog / Pet Friendly )
    • Non-Smoking Hotel
    Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    Room types
    • Non-Smoking Rooms
    • Suites
    • Kitchenette
    • Family Rooms
    Internet
    • Free Internet
    • Free High Speed Internet ( WiFi )
    Services
    • Free Parking
    • Business Center with Internet Access
    • Free Breakfast
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    Questions? Get answers from hotel staff and past guests. Ask a question

    Questions & Answers

    Here's what travelers have asked, with answers from Residence Inn Pleasant Hill Concord staff and other travelers.
    1 question
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    Questions? Get answers from Residence Inn Pleasant Hill Concord staff and past guests.
    Posting guidelines
    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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