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All 5 Pleasant Hill hotels

Residence Inn Pleasant Hill Concord

3.0 of 5 Hotel   |   700 Ellinwood Way, Pleasant Hill, CA 94523
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Residence Inn Pleasant Hill Concord
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Ranked #2 of 5 Hotels in Pleasant Hill
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed August 12, 2014
Emi L Las Vegas, Nevada, United States
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78 reviews from our community

Traveler rating
    39
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    9
    5
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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South America
Top Contributor
64 reviews 64 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The service offered by this Marriott is not what you would expect from a Marriott. And warning to elite members, your Marriott loyalty means nothing here. So if you are used to Marriott service, don't stay here. But if you are just looking for a decent place to sleep, this will do.

Was this review helpful? Yes 1
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear LovelyinSA, Thank you for your comments via Tripadvisor. I appreciate and welcome any feedback you can provide in order for me to personally address any issues in my hotel. I am sorry that your stay with us was not satisfactory. I encourage you to contact me directly with a description of the service shortfalls while staying with us. I... More

Las Vegas, Nevada, United States
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 12, 2014

When looking for hotel accommodations for my nephew's wedding, I couldn't find anything that came close to the value of this Residence Inn in the area. Both my sisters and their families were staying here so this place was my desired choice to begin with, but because we are a family of 5 with a budget, I searched for less... More

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PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear Emi L, Thank you very much for such detailed review! I am very happy to learn how much fun you and your family had while staying at our hotel. Congratulations to your nephew! Seems like you were able to take advantage of most of our amenities and I am very glad you did! Our goal is to make your... More

Scotland
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 30, 2014

This was the first of the Marriott Residence Inns that we have used and initial impressions were very favourable. Set in a very pleasant, quiet residential neighbourhood, but close to the Freeway for easy access, there is plenty of parking available, the buildings and the surrounding area look well maintained and we were checked in by a very pleasant and... More

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PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear Highlander022, Thank you very much for your recent review on Tripadvisor! I appreciate your feedback and will make sure I share this information with our staff. We work very hard to provide a clean comfortable hotel. Our associates have been working with us for many years, and know what it takes to take care of our guests. We look... More

Reno, Nevada
Contributor
14 reviews 14 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 17, 2014

Seemed strange that it was nestled within a residential neighborhood. Well kept buildings/grounds and a fairly quiet area. Nice rooms and typical comfy beds, altho, small bathroom and only one sink. Full kitchen with full-size fridge and all amenities. Continental breakfast with good, hot food, and as always, friendly staff.

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PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear cruzin16, What a nice picture of the limo! I hope you and your family had a wonderful time in the wine country. We love to hear stories like this, and appreciate when our guests tell us about them. Thank you for taking the time to share these memorable moments with us. Thank you also for your stay and we... More

Rockaway Beach, Oregon
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 9, 2014

Tucked away in a nice neighborhood, this hotel is really nice. As you would expect with a Marriott, the rooms are very clean, comfy beds with nice pillows, good breakfasts, really helpful staff and if that isn't enough, free beer and wine Monday-Thursdays! It even has free food during those days which equates to reduced costs during your stay. Most... More

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PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear MattJulieandWilson, Thank you very much for staying with us! I am happy to see you were able to enjoy our amenities and services here at the hotel. We make an effort to stay in touch with our guest's feedback and act upon it. We appreciate your comments and welcome you to return whenever you are in the area. Sincerely,... More

Top Contributor
63 reviews 63 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 17, 2014

The rooms were spiffy, clean and contemporary. Kitchenette was very nice and functional, and great for ordering a takeout and kicking back. Breakfast area can get very crowded. Hot breakfast without an omelette station like in Embassy Suites.

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PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear A4TA, Thank you for your nice comment about our hotel. I appreciate the feedback provided and welcome it all for the improvement of our services. Our breakfast area tends to be busier at certain times of the morning. We sometimes open our meeting room area to accomodate larger than usual crowds. We will make sure we evaluate this to... More

Top Contributor
157 reviews 157 reviews
132 hotel reviews
400 helpful votes 400 helpful votes
5 of 5 stars Reviewed April 16, 2014

I'm a Priceline junkie and I'm always excited when I bag a Marriott property. I find the Marriott brand to be superior in terms of quality, over all their competitors. This one is no exception, in fact it's vastly superior to its 3 star grading. Taking the advice of the last reviewer I asked for a second floor room and... More

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PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear Redhand, Thank you for your stay with us! I am very happy to learn about your experience in our hotel. I am also excited to know you follow past reviews, and take them into account for your future stays. You can always count on our associates to ensure your request is noted in your reservation. Come back to see... More

Aventura, Florida, Usa
Top Contributor
62 reviews 62 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 14, 2014

Rooms overall are very good, nice beds and clean, at almost $ 300 the night a little expensive in my opinion due the long distance from San Francisco as well San Jose. Other upsetting issue is the noise isolation between floors, every time a person above us walked inside his room we heard it, and I mean it every time.... More

Was this review helpful? Yes 2
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear RickHecker, Thank you very much for your report via Tripadvisor. We value your feedback which enable us to improve in our services. I am sorry to hear your experience with the noise in the room was upsetting. We will be happy to find a room in the upper level should you return to the area in the future. I... More

Berkeley, California
Top Contributor
132 reviews 132 reviews
46 hotel reviews
262 helpful votes 262 helpful votes
4 of 5 stars Reviewed April 13, 2014 via mobile

We stayed three nights in a two bedroom unit. The Residence Inn complex is a bit hard to find, located in a leafy residential area adjacent to the 680 freeway, so rooms on the east end of the complex (like ours was) will experience some highway noise. As some other reviewers have noted, our rooms showed some signs of wear:... More

Was this review helpful? Yes 1
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear Sundogg99, Thank you for staying with us, and for your review via Tripadvisor. I am glad to hear that your stay overall went well. I would love to address the issues you experienced in the suite, with our maintenance associates. If you would like to send me a separate note to my email address with the room number, I... More

San Francisco
Contributor
11 reviews 11 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed December 25, 2013

We stayed here for 2 nights and then moved to another hotel. The front desk clerk when we checked in was a unfriendly and unpleasant and it set the stage from there. The outside area by the stairwells had a funny smell. The units are old and showing signs of wear. No exercise facility on premises. Breakfast buffet fair at... More

Was this review helpful? Yes 2
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Additional Information about Residence Inn Pleasant Hill Concord

Address: 700 Ellinwood Way, Pleasant Hill, CA 94523
Location: United States > California > Pleasant Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Pleasant Hill Concord 3*
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Also Known As:
Residence Inn Pleasant Hill Concord Hotel Pleasant Hill
Pleasant Hill Residence Inn

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