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Residence Inn Pleasant Hill Concord

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700 Ellinwood Way, Pleasant Hill, CA 94523
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Residence Inn Pleasant Hill Concord
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Residence Inn Pleasant Hill Concord
Residence Inn Pleasant Hill Concord
Residence Inn Pleasant Hill Concord
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89 reviews from our community

Traveler rating
    44
    27
    10
    5
    3
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41
8
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25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Concord, California, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for a few nights in April 2015 while getting some work done on our house. We have a 2- and 4-year-old, and we have found Residence Inn to be our go-to place. The kids (especially the 2-year-old) often roll out of bed, so we just put the mattress from the sofa bed on the floor for them... More 

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United States
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 4, 2015

Ask for a room away from highway noise... Otherwise, the suites are comfortable, breakfasts present a variety of choices (although changing only slightly each day). The staff has been friendly and helpful. Perhaps a bit pricey but not so much compared to the standard hotel room at other first tier chains. Free parking & amenities do create value.

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PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear Mike D, I appreciate your feedback! Thank you for providing information to our TripAdvisor readers about our hotel. Let us know if you return to the area! We will be happy to have you here again. Sincerely, JC Medina General Manager jc.medina@marriott.com More 

SACRAMENTO CALIFORNIA
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 25, 2015

Who knew there was a downtown Pleasant Hill? I am a fan of the Residence Inn. Especially the older properties. The newer the property the smaller the room. ( I recently paid 300 for a closet in NYC) . This property is clean, the staff friendly. I planned to say two nights and ended up staying five. The windows on... More 

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PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear GRAVEBEAR, Thank you for your kind review! We appreciate your stay with us and hope you consider us for future events in the area. I am happy to hear you are a fan of the Residence Inn brand! We are happy to provide you with most everthing you need for your long stay. I will review your comments with... More 

San Francisco, California
Top Contributor
107 reviews 107 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 18, 2015

The check in was easy. It was nachos night and a lot of people seem to like it. I didn't eat any of the nachos, but it was nice to see some free food offered to guests in the evening. This hotel seem to have a lot of family staying here. For breakfast, I did try their breakfast burrito and... More 

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PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear Avrilx, Thank you very much for such detailed review! I am very happy to learn that you had a great stay with us. I will make sure I share your comments with our staff members. They will be delighted to know of your experience. I appreciate your visit, and hope that we can see you again in the future.... More 

Chicago
Top Contributor
53 reviews 53 reviews
39 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 9, 2015

My family and I stayed in the 1 BR units over the holidays while visiting family in Pleasant Hill and we we had no major complaints. The complex itself is a little dated on the exterior, but the rooms themselves were fairly updated both kitchen and bathrooms. They are pretty spacious for our needs, good furniture, free wifi, other appointments.... More 

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PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear dw732, Thank you very much for your detailed review on our property! I am happy to see that you were able to use a lot of our services. Our goal is to make sure you and your family were comfortable during your stay with us. I will share your comments with our staff members. I appreciate you giving us... More 

Chico, California
Top Contributor
80 reviews 80 reviews
6 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 29, 2014

We were in the area for a family gathering in Concord and this hotel met our needs beautifully. It is clean, modern and very well kept. All the rooms are large, and have a nice kitchen included. It is a very quiet part of town, but close to a large shopping center and nice restaurants.

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PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear enkidog, Thank you very much for your positive review! I am happy to know that your stay with us was a comfortable one. I will make sure to share your comments with our associates and hope to see you soon in 2015! Have a Happy New Year! Sincerely, JC Medina General Manager jc.medina@marriott.com More 

Lafayette
Top Contributor
155 reviews 155 reviews
44 hotel reviews
145 helpful votes 145 helpful votes
1 of 5 stars Reviewed November 22, 2014

I had a miserable experience this Marriott. They have a captive audience of JFK parents and corporate businesses around here and I guess most of the guests will probably not return and the manager clearly knows that. We were assigned a room next to the hallway fire exit. There was a sign on the door that asked guests to be... More 

Was this review helpful? Yes 2
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear Sharon D, I wanted to take a moment to apologize for the noise issues at our hotel. We try to inform guests to be considerate with each other. A general way to inform them is by using the signs around the hotel. Unfortunately, not all guests follow our recommendations. Even though it is not common for us to have... More 

Top Contributor
195 reviews 195 reviews
146 hotel reviews
459 helpful votes 459 helpful votes
5 of 5 stars Reviewed November 15, 2014

Even though we booked through a blind Priceline Express Deal, when we emailed the hotel in advance and requested a specific room type, our request was cheerfully honoured at check in. This was our third visit so we knew what to expect and the hotel and staff again did not disappoint. We love the spacious bedrooms, the decor, the excellent... More 

Was this review helpful? Yes 1
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear redhand, Thank you for choosing our hotel again! We are happy to be able to take care of your requests while you are here. I will pass your comments to our staff members and let them know you had a great stay. I appreciate your support! Sincerely, JC Medina General Manager jc.medina@marriott.com More 

Stevenage, United Kingdom
Top Contributor
65 reviews 65 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 25, 2014

Having read previous reviews on trip advisor for this hotel I expected great things. It was good but there were a couple of things that could have been better. We arrived at about 10pm and went up to our suite and one of the bedspreads had a mark on it. We phoned down to reception and the bedspread was replaced... More 

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PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear therichastill, Thank you for choosing our hotel for your recent stay based on the TripAvisor reviews. I am sorry to know that your room was not completely clean upon your arrival. I have shared your comments with our Housekeeping Department to make the corrections, and ensure this will not happen again to any of our guests in the future.... More 

2 reviews
5 of 5 stars Reviewed October 20, 2014

The Residence Inn in Pleasant Hill, California is always a treat. The rooms are clean and the staff welcoming. A full breakfast is served each morning and each room has a kitchen. This is especially nice if you are staying a few days. This is a very good place to stay with kids.

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PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear 55Mari, Thank you for your comments via TripAdvisor and for staying with us at the Residence Inn Pleasant Hill. I am glad to learn you had a great stay with us and appreciate your feedback. I will make sure I let our associates know of your visit and hope to see you soon again. If there is anything you... More 

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