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HYATT house Pleasant Hill

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2611 Contra Costa Blvd, Pleasant Hill, CA 94523 (Formerly Hyatt Summerfield Suites Pleasant Hill)
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HYATT house Pleasant Hill
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193 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Brooklyn, New York
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The Hotel and property were clean. Having the pool behind the hotel is a plus as you are directly off the freeway. Plenty to do within walking distance. My complaint, and it was never fixed was that the Air conditioner would constantly go on and off creating noise in the bedroom.

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San Francisco Bay Area
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We had to leave our house for a few days while some work was done on our home and moved into a one bedroom with my husband and two cats. Nice sized space, clean, modern and well equipped- including the kitchen. Nice pool and bar downstairs. Breakfast was mediocre - but better than most "included" breakfasts. Fantastic location walking distance... More 

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San Francisco
Level Contributor
192 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 1 week ago

Positive: Clean rooms. Above average quality for a Hyatt House and well maintained. Neutral: Convenient location only a couple of minutes from freeway. Negative: Noisy because of very thin walls. I can hear my neighbors both next to and above me. You can hear voices and footsteps. Loyalty recognition: No mention at all of my Hyatt Diamond membership. No welcome... More 

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Brentwood, California
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel itself is very clean. Rooms are very nice. Hotel had nice amenities. Parking was hard to find. There were children running around everywhere. Not the ideal place for a couple looking for a quiet retreat. I stay at a lot of Hyatt Hotels. This was the first time at a Hyatt House. Guess I was expecting more. Can't really... More 

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Todd C, General Manager at HYATT house Pleasant Hill, responded to this review

Dear Valued Hyatt House Guest, Thank you for sharing your stay comments on TripAdvisor. My apologies that the hotel was not as quiet as you anticipated. I'm hopeful that you let our staff know of the noise issue with the kids so that we could have taken measures to curtail the disturbance? We want to ensure all of our guests... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I needed a hotel room(s) for 6 days for myself, 3 children & their grandmother. We were going to have to get two separate rooms until I found the 2 bedroom option at the Hyatt House. This was PERFECT, and cost less than 2 separate hotel rooms would have. The full kitchen was wonderful with kids so I could make... More 

Was this review helpful? Yes 1
Todd C, General Manager at HYATT house Pleasant Hill, responded to this review

Dear Valued Hyatt House Guest, Thank you for taking the time to share your positive stay experience. I'm glad to know that the Two Bedroom Suite option was a plus for you. They are a great value! We look forward to welcoming you and your family back on your next visit to the area. Yours in Hospitality, Todd Craig General... More 

St. Louis, MO
Level Contributor
93 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Hyatt House did the trick. I stayed in a two bedroom with my wife and two daughters. The rooms were recently renovated so they are in good shape. The room was a little smaller than I am used to at other Hyatt House I've stayed. But this was no big deal. The customer service was good as was the... More 

Was this review helpful? Yes
Todd C, General Manager at HYATT house Pleasant Hill, responded to this review

Dear Valued Hyatt House Guest, Thank you for sharing your comments on TripAdvisor. I'm glad the accommodations worked for you and your family. Sorry to learn the road noise was an issue. Yours in Hospitality, Todd Craig General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Had 1 bedroom suite. Very nice & clean. Included kitchen with couch. Bedroom was separate. Made my stay so much more comforting. Great staff. Breakfast Buffet sold me on my choice. Was there visiting my 82 year old sister who has dementia. I had not seen her in about 8 years. This was a very emotional trip. Had to make... More 

Was this review helpful? Yes 1
Todd C, General Manager at HYATT house Pleasant Hill, responded to this review

Dear Valued Guest, Thank you for taking the time to share your positive stay comments. I'm sorry to learn of your emotional circumstances and hopeful that things worked out for you. We look forward to welcoming you back on your next visit to the area. Yours in Hospitality, Todd Craig General Manager More 

Big Bear City, California, United States
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hyatt House is clean, practical, and reasonably priced. We were in town for a family reunion and shared a 2 bedroom suite with our daughter and son-in-law. Enjoyed the full kitchen amenities (fridge, stove, wine glasses, pots and pans etc.), gym, and pool. Walking distance to downtown Pleasant Hill. Nice experience!

Was this review helpful? Yes
Todd C, General Manager at HYATT house Pleasant Hill, responded to this review

Dear Valued Hyatt House Guest, Thank you for taking the time to share your positive stay comments on TripAdvisor. We look forward to the opportunity to welcome you back. Yours in Hospitality, Todd Craig General Manager More 

Sacramento, United States
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago

Excellent hotel.. Up to date and very modern. I stayed in the 2 bedroom king suite,which was amazing and spacious. This hotel is within walking distance to local restaurants and a movie theatre/shopping center. It's also about a 15 minute drive to the Concord Pavillion (my reason for the stay). hotel staff was accommodating and friendly... They also upgraded my... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Todd C, General Manager at HYATT house Pleasant Hill, responded to this review

Dear Valued Hyatt House Guest, Thank you for taking the time to share your positive stay comments on TripAdvisor. We look forward to the opportunity to welcome you back. Yours in Hospitality, Todd Craig General Manager More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 26, 2015

this worked out very well for us it was low price and we shared the two bedroom suite. highly recommend for people who are on a budget but still want a name brand hotel. great value, would definitely come back. plus they have free parking and a free breakfast.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Todd C, General Manager at HYATT house Pleasant Hill, responded to this review

Dear Valued Hyatt House Guest, Thank you for taking the time to share your positive stay comments on TripAdvisor. We look forward to the opportunity to welcome you back. Yours in Hospitality, Todd Craig General Manager More 

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