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HYATT house Pleasant Hill

3.0 of 5 2611 Contra Costa Blvd, Pleasant Hill, CA 94523 (Formerly Hyatt Summerfield Suites Pleasant Hill)
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Certificate of Excellence 2014
HYATT house Pleasant Hill
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HYATT house Pleasant Hill
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160 reviews from our community

Traveler rating
    89
    58
    4
    4
    5
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63
27
14
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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midwest
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

First of all - front desk dude - Kris - Hyatt has a good one there. HH is very conveniently located off 680. We were visiting family in Concord and Walnut Creek, everywhere was booked, so we stumbled upon this place. It was great! Seems brand new and we had a quiet room (upon request - thanks Kris!) facing the... More 

Was this review helpful? Yes
Todd C, General Manager at HYATT house Pleasant Hill, responded to this review

Dear valued Hyatt House Guest, Thank you for taking the time to share your stay comments. I'm glad to know that you enjoyed your stay and that you found our location, services and amenities to your liking. I hope we have the opportunity to welcome you back. Yours in Hospitality, Todd Craig General Manager More 

UK
Top Contributor
52 reviews 52 reviews
37 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 1 week ago

Back for a business visit after using the hotel as a holiday base in April. 2 night stay in a one bedroom apartment. Clean, tidy and very well equipped. Breakfast pretty good, including the omelette station. Gym empty :-) Staff pleasant and helpful. Great rate through being Platinum with Hyatt. Highly recommended!

Was this review helpful? Yes
Todd C, General Manager at HYATT house Pleasant Hill, responded to this review

Dear valued Hyatt House Guest, Thank you for taking the time to share your stay comments on TripAdvisor. I am pleased to know that you enjoyed your stay and I hope we have the opportunity to welcome you back. Yours in Hospitality, Todd Craig General Manager More 

Laguna Niguel, CA
Contributor
14 reviews 14 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here as a family for the Thanksgiving weekend and had a great time. We were able to use the outdoor grill, and what we thought was a microwave oven actually was a convection oven, which allowed us to cook ham for dinner, and keep food warm. That was a nice pleasant surprise. The beds were comfortable and rooms... More 

Was this review helpful? Yes
Todd C, General Manager at HYATT house Pleasant Hill, responded to this review

Dear Valued Hyatt House Guest, Thank you for taking the time to share your positive stay comments and experience on TripAdvisor. I'm glad to know that our hotel was a good fit for you and that your family enjoyed their stay. I hope we have the opportunity to welcome you back in the future. Yours in Hospitality, Todd Craig General... More 

El Dorado Hills, CA
Top Contributor
109 reviews 109 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Found a deal on Expedia and jumped on it. We were very surprised at this facility. All the staff were very pleasant. The facility was immaculate, and it included a full breakfast. Our room was very nice with a very comfortable bed. My only complaint (and it is a minor one) was that our room was rather crowded. It was... More 

Was this review helpful? Yes
Todd C, General Manager at HYATT house Pleasant Hill, responded to this review

Dear Valued Hyatt House Guest, Thank you for sharing your stay comments. I'm glad you found Hyatt House to be a good value given our services and amenities. Yours in Hospitality, Todd Craig General Manager More 

California
1 review
2 of 5 stars Reviewed 4 weeks ago

Stayed here five nights. Overall hotel is cheap construction with paper thin walls. You hear everything in rooms next door and outside. Do not get a room overlooking pool and fire pit. Very noisy and smell of smoke comes through the metal window frames. Breakfast is good and staff is kind, but that's about it. There are better hotels to... More 

Was this review helpful? Yes
Todd C, General Manager at HYATT house Pleasant Hill, responded to this review

Dear Valued Hyatt House Guest, Thank you for sharing your stay experience. My apologies that you were disturbed by other guests during your stay. Please know for the future that you can always contact our staff and we will do our best to curtail any noise issues. Yours in Hospitality, Todd Craig General Manager More 

Atlanta, Georgia
Contributor
19 reviews 19 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed December 4, 2014

There must be some problem with ventilation in the building or maybe the door of each suite was not well insulated, but the hallway smelled pretty bad when guests were cooking all kinds of international food in their suites. Sometimes I just had to hold my breath when walking through the hallway. Unlike many other Hyatt House properties, this one... More 

Was this review helpful? Yes
Todd C, General Manager at HYATT house Pleasant Hill, responded to this review

Dear Valued Hyatt House Guest, Thank you for taking the time to share your stay experience. I am sorry to learn that you encountered an issue with cooking smells in the hallway. As an extended stay brand for Hyatt we do have a number of guests that stay for longer periods and do cook in their rooms. As we cater... More 

Manhattan Beach, California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 1, 2014

Overall this is a nice place to stay, with updated décor and good layout of the rooms and convenient location, right next to the freeway and shops/restaurants/movie theater, with very pleasant (no pun intended) and helpful staff. I just have a laundry list of minor items that detracted slightly from our 2-night stay in our 2-bedroom suite, for those pickier... More 

Was this review helpful? Yes
Todd C, General Manager at HYATT house Pleasant Hill, responded to this review

Dear Valued Hyatt House Guest, Thank you for taking the time to share your comments about your recent stay. My apologies that your stay was not as comfortable and trouble free as we'd like it to be. I'm hopeful you'll still give us the opportunity to welcome you back in the future. Yours in Hospitality, Todd Craig General Manager More 

Orinda, California
Senior Contributor
37 reviews 37 reviews
35 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 19, 2014

The property is conveniently located near the Interstate and across the street from an outdoor mall and movie theater. It offers a variety of rooms from studios to one and two bedroom suites. Décor is up to date with comfortable Hyatt beds and kitchens with dishes, utensils, and cook ware. There is a generous breakfast in the morning and the... More 

Was this review helpful? Yes 1
Todd C, General Manager at HYATT house Pleasant Hill, responded to this review

Dear Valued Hyatt House Guest, Thank you for taking the time to share your stay comments on Trip Advisor. I'm glad to know you enjoyed your stay and I hope we have the opportunity to welcome you back in the future. Yours in Hospitality, Todd Craig General Manager More 

seattle
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 16, 2014

Very clean, updated, reasonably quiet (more on that later) with an engaged front desk staff. After years of traveling to NYC, I am a confirmed mattress checker: here the mattresses and bedding looked brand new and spotless as were the bathrooms.The kitchen was fully equipped and all utensils and appliances new-looking and perfectly clean. Having a kitchen when I travel... More 

Was this review helpful? Yes 1
Todd C, General Manager at HYATT house Pleasant Hill, responded to this review

Dear Valued Hyatt House Guest, Thank you for taking the time to share your positive feedback of the hotel. I'm glad to know you were comfortable and that our services and amenities met your special needs. We look forward to welcoming you back. Yours in Hospitality Todd Craig - General Manager More 

San Luis Obispo, California
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 4, 2014

The rooms our spacious and clean. The hotel is located right across the street from an outdoor mall which includes retail stores, restaurants, and a grocery store. The free breakfast is good. It has an omelette bar, but lacks a waffle station. There's a BBQ and fire pit area for outdoor dining and relaxing, and a basketball/tennis court. I like... More 

Was this review helpful? Yes 1
Todd C, General Manager at HYATT house Pleasant Hill, responded to this review

Dear Valued Hyatt House Guest, I'm glad to learn that you enjoy staying at Hyatt House Pleasant Hill. Thank you for taking the time to share your positive stay comments. We look forward to welcoming you back! Yours in Hospitality, Todd Craig General Manager More 

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Additional Information about HYATT house Pleasant Hill

Address: 2611 Contra Costa Blvd, Pleasant Hill, CA 94523 (Formerly Hyatt Summerfield Suites Pleasant Hill)
Phone Number:
Location: United States > California > Pleasant Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Pleasant Hill 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Hyatt Summerfield Suites Pleasant Hill Hotel Pleasant Hill
Summerfield Suites Pleasant Hill
Hyatt Pleasant Hill
Pleasant Hill Summerfield Suites
Pleasant Hill Hyatt

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