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HYATT house Pleasant Hill

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2611 Contra Costa Blvd, Pleasant Hill, CA 94523 (Formerly Hyatt Summerfield Suites Pleasant Hill)
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HYATT house Pleasant Hill
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HYATT house Pleasant Hill
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195 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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EastBay Ca
Level Contributor
79 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for 45 Days. Transitioning from selling house to moving to a new place is difficult.. and choosing Hyatt House was not a bad choice. Walking distance to Crescent Place for good eats and movie.. Staff are friendly. Housekeeping does a great job! We were pretty happy here for the 45 day stay.. the breakfast food gets tiring as... More 

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Portland, Oregon
Level Contributor
94 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is spacious with free wifi and an excellent breakfast included in the price. Surely the hotel was designed by a tall male. The decor is very masculine and there wasn't comfortable seat in the hotel. The bedroom (a studio suite) had a really well equipped kitchen (but why no corkscrew?) however, there was an uncomfortable sofa with an... More 

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Todd C, General Manager at HYATT house Pleasant Hill, responded to this review

Dear Valued Hyatt House Guest, Thank you for sharing your stay comments. I'm sorry to learn that your stay was less than comfortable. There should have been a cork screw in your kitchen - we certainly could have provided one. Our recent renovation has a more modern feel. Sorry that it didn't meet your needs. Our larger One Bedroom suits... More 

Brooklyn, New York
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The Hotel and property were clean. Having the pool behind the hotel is a plus as you are directly off the freeway. Plenty to do within walking distance. My complaint, and it was never fixed was that the Air conditioner would constantly go on and off creating noise in the bedroom.

Was this review helpful? Yes
Todd C, General Manager at HYATT house Pleasant Hill, responded to this review

Dear Valued Hyatt House Guest, Thank you for sharing your comments about your recent stay. My apologies about the AC noise. Yours in Hospitality, Todd Craig General Manager More 

San Francisco Bay Area
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had to leave our house for a few days while some work was done on our home and moved into a one bedroom with my husband and two cats. Nice sized space, clean, modern and well equipped- including the kitchen. Nice pool and bar downstairs. Breakfast was mediocre - but better than most "included" breakfasts. Fantastic location walking distance... More 

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Todd C, General Manager at HYATT house Pleasant Hill, responded to this review

Dear Valued Hyatt House Guest, Thank you for sharing your stay comments on TripAdvisor. I'm glad to learn our hotel meet your needs while displaced from your home. Yours in Hospitality, Todd Craig General Manager More 

San Francisco
Level Contributor
205 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed June 25, 2015

Positive: Clean rooms. Above average quality for a Hyatt House and well maintained. Neutral: Convenient location only a couple of minutes from freeway. Negative: Noisy because of very thin walls. I can hear my neighbors both next to and above me. You can hear voices and footsteps. Loyalty recognition: No mention at all of my Hyatt Diamond membership. No welcome... More 

Was this review helpful? Yes
Todd C, General Manager at HYATT house Pleasant Hill, responded to this review

Dear valued Hyatt House Guest, Thank you for sharing your comments on TripAdvisor. My apologies that there were noise issues during your stay. Please know that we want to ensure each guests comfort during their stay - so If you can inform us of noise issues we will do our best to curtail such matters. Also I'm sorry to learn... More 

Brentwood, California
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed June 23, 2015

Hotel itself is very clean. Rooms are very nice. Hotel had nice amenities. Parking was hard to find. There were children running around everywhere. Not the ideal place for a couple looking for a quiet retreat. I stay at a lot of Hyatt Hotels. This was the first time at a Hyatt House. Guess I was expecting more. Can't really... More 

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Todd C, General Manager at HYATT house Pleasant Hill, responded to this review

Dear Valued Hyatt House Guest, Thank you for sharing your stay comments on TripAdvisor. My apologies that the hotel was not as quiet as you anticipated. I'm hopeful that you let our staff know of the noise issue with the kids so that we could have taken measures to curtail the disturbance? We want to ensure all of our guests... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 20, 2015 via mobile

I needed a hotel room(s) for 6 days for myself, 3 children & their grandmother. We were going to have to get two separate rooms until I found the 2 bedroom option at the Hyatt House. This was PERFECT, and cost less than 2 separate hotel rooms would have. The full kitchen was wonderful with kids so I could make... More 

Was this review helpful? Yes 1
Todd C, General Manager at HYATT house Pleasant Hill, responded to this review

Dear Valued Hyatt House Guest, Thank you for taking the time to share your positive stay experience. I'm glad to know that the Two Bedroom Suite option was a plus for you. They are a great value! We look forward to welcoming you and your family back on your next visit to the area. Yours in Hospitality, Todd Craig General... More 

St. Louis, MO
Level Contributor
93 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed June 16, 2015

This Hyatt House did the trick. I stayed in a two bedroom with my wife and two daughters. The rooms were recently renovated so they are in good shape. The room was a little smaller than I am used to at other Hyatt House I've stayed. But this was no big deal. The customer service was good as was the... More 

Was this review helpful? Yes
Todd C, General Manager at HYATT house Pleasant Hill, responded to this review

Dear Valued Hyatt House Guest, Thank you for sharing your comments on TripAdvisor. I'm glad the accommodations worked for you and your family. Sorry to learn the road noise was an issue. Yours in Hospitality, Todd Craig General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 7, 2015

Had 1 bedroom suite. Very nice & clean. Included kitchen with couch. Bedroom was separate. Made my stay so much more comforting. Great staff. Breakfast Buffet sold me on my choice. Was there visiting my 82 year old sister who has dementia. I had not seen her in about 8 years. This was a very emotional trip. Had to make... More 

Was this review helpful? Yes 1
Todd C, General Manager at HYATT house Pleasant Hill, responded to this review

Dear Valued Guest, Thank you for taking the time to share your positive stay comments. I'm sorry to learn of your emotional circumstances and hopeful that things worked out for you. We look forward to welcoming you back on your next visit to the area. Yours in Hospitality, Todd Craig General Manager More 

Big Bear City, California, United States
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 3, 2015

Hyatt House is clean, practical, and reasonably priced. We were in town for a family reunion and shared a 2 bedroom suite with our daughter and son-in-law. Enjoyed the full kitchen amenities (fridge, stove, wine glasses, pots and pans etc.), gym, and pool. Walking distance to downtown Pleasant Hill. Nice experience!

Was this review helpful? Yes
Todd C, General Manager at HYATT house Pleasant Hill, responded to this review

Dear Valued Hyatt House Guest, Thank you for taking the time to share your positive stay comments on TripAdvisor. We look forward to the opportunity to welcome you back. Yours in Hospitality, Todd Craig General Manager More 

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