We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Cliffs Resort

2757 Shell Beach Rd, Pismo Beach, CA 93449
Hotel amenities
The Cliffs Resort
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #13 of 28 Hotels in Pismo Beach
A recent review
3 of 5 stars Reviewed June 20, 2011
CA4Fun San Jose
Write a Review

694 reviews from our community

Traveler rating
    338
    211
    64
    45
    36
See reviews for
167
304
20
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (177)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (694)
  • Mar-May only
    (188)
  • Jun-Aug only
    (179)
  • Sep-Nov only
    (172)
  • Dec-Feb only
    (155)
All months
There are newer reviews for The Cliffs Resort
See the most recent reviews
San Jose
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed June 20, 2011

We first started going to the Cliffs for family vacations about 10 years ago and have gone two to three times a year since then. We love the property...the location can't be beat. It sits right on the edge of a bluff overlooking the Pacific Ocean. The pool area is nice although I've never been able to figure out why... More 

Was this review helpful? Yes 2
cliffs_resort, Manager at The Cliffs Resort, responded to this review

During the summer season, when the pool gets busier because more people are on vacation and the weather makes us a popular bar, we do staff the pool and ask for the name and room number of every guest at the pool. We actually instituted the towel cards to ensure that no towels are given to nonguests. It is much... More 

Ephrata, Pennsylvania
Top Contributor
80 reviews 80 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 18, 2011

The staff was so courteous, and ready to help at a moments' notice. Upon entering our room I was delighted by the modern and welcoming furnishings. Our room had a direct ocean view, with large patio doors that opened onto a nice sized balcony. Our room had whirlpool tub. We slept with the patio doors open and took advantage of... More 

Was this review helpful? Yes 1
cliffs_resort, Manager at The Cliffs Resort, responded to this review

I'm so glad you loved your suite and the staff. The lower floor, which some people might assume impacts the view, actually gives you a little more floor space in those oceanfront rooms! More 

Los Angeles, California
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 14, 2011

Intense state of transcendent happiness combined with an overwhelming sense of contentment. On arrival we found the hotel nice, quiet, and clean, room was well-apportioned. Clean, convenient and friendly staff WITH THE EXCEPTION Of ADAM. The hotel is as described , maybe better,Super FAST check-in........Make sure you meet Allie she was pleasant, huge smile and she was a plethora of... More 

Was this review helpful? Yes 1
cliffs_resort, Manager at The Cliffs Resort, responded to this review

I'm sorry you had a bad experience with one of our agents; I can guarantee that everyone here at the hotel the rest of this summer is very dedicated to our guests and will be working to provide service on the level of Allie, a great employee who has set a good example for many of the agents who started... More 

Redlands, CA
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 6, 2011

We stayed here for 3 nights with our two year old twins. The hotel staff was great along with the location and rooms. Most of the rooms have fantastic ocean views. The restaurant was just okay but the hotel was amazing! The beds are VERY comfortable and the ocean breeze makes for a great night's sleep.

Was this review helpful? Yes 2
cliffs_resort, Manager at The Cliffs Resort, responded to this review

Thank you so much for a lovely review! I'm glad you and the twins were so comfortable and we hope to have you back with us again soon. More 

Rancho Cordova, California
1 review
3 of 5 stars Reviewed June 6, 2011

Thankfully, this hotel is located on the bluff of a beautiful cliff and outlooks the entire Pacific Ocean. Sunsets are georgeus and walk along the cliff is relaxing. As for the hotel/resort itself, I was not fully satisfied. I expected it to be better managed and updated. Upon arrival, we were greated by the receptionist with a very dry and... More 

Was this review helpful? Yes
cliffs_resort, Manager at The Cliffs Resort, responded to this review

I'm glad to hear you enjoyed your experience with Barbie. While we certainly coach all employees to use phrasing more towards, “How may I assist you?”, I do hope that however they phrase their approach to guests is genuine, kind, and welcoming. I can see that you didn't have that feeling from these girls, and I am sure that they... More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed May 2, 2011

This review is truly mixed.. When I booked the reservation, the hotel's website showed they had two bed rooms available. When I checked in I was told that that I was not given a two bed room because when booking with Expedia there is no guarantee of room type. It was a rather unapologetic surprise. I book with Expedia often... More 

Was this review helpful? Yes
cliffs_resort, Manager at The Cliffs Resort, responded to this review

I am so sorry to hear we weren't able to accommodate your request for two queen beds. Unfortunately, when we receive a reservation booked through an outside site, we don't receive any guest contact information; while we know right away whether we have exactly what our guests need available, we aren't able to establish contact to discuss any other accommodations.... More 

Chester Springs, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 29, 2011

Absolutely loved hte cliffs! i cannot wait to get back. The views were stunning. I slept every night with the window open to the ocean with the cooling breeze. it was incredible. The facilities were so clean and well done. the spa and pool overlooked the cliffs and the ocean- so nice. i was there for a conference and wish... More 

Was this review helpful? Yes 1
cliffs_resort, Manager at The Cliffs Resort, responded to this review

I am glad that you got to experience the resort for work, and we hope to see you again on a leisure trip! More 

frequent traveler
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 21, 2011

This is one of the nicest hotels we have ever visited. Beautiful rooms, lovely furnishings, wonderfully comfortable bed, excellent pool and drop dead gorgeous location. Can't say enough good things about it.

Was this review helpful? Yes 1
cliffs_resort, Manager at The Cliffs Resort, responded to this review

Thank you for such a fantastic review! I'm glad you had a chance to enjoy yourselves, and we hope to see you back at the hotel for a longer stay next time. More 

Tustin, California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 2, 2011

Our honeymoon flight ended up being cancelled last minute so I jumped on the internet for a plan b and found this place. It was right on the beach and was very relaxing. My husband loved the oversized tub (we stayed in the suite). We got a good deal since it was during the week and our money was well... More 

Was this review helpful? Yes
cliffs_resort, Manager at The Cliffs Resort, responded to this review

I'm so glad that you were able to get a last minute deal and stay with us, even though your flight was canceled! We usually do offer same-day specials if you call here to the Front Desk on a quiet day, usually in the middle of the week during our “off season”. Especially on those weeks when you have the... More 

California
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed April 1, 2011

A great town like Pismo Beach is nicely complemented by this seaside hotel. With good service from the valet guys to the service staff, it made the wonderful ocean views all the more enjoyable. Room 245 was spacious and contemporary in design. It had no issues. I don't recall seeing a room safe, a must for my gadgets. The wireless... More 

Was this review helpful? Yes
cliffs_resort, Manager at The Cliffs Resort, responded to this review

It's good to hear that we were able to not only provide a place to sleep, but a place to relax while you traveled for work. The next time you come through, let us know if you have anything you'd like to lock up, and we'll be happy to set you up in one of the safety deposit boxes secured... More 

Questions? Get answers from hotel staff and past guests. Ask a question

287 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (273)
Viewed
View from room (35)
Viewed
Room/suite (54)
Viewed
Dining (20)
Viewed
Bathroom (8)
Viewed
Hotel & grounds (73)
Viewed
Pool/beach area (41)
Viewed
Business center/function rooms (1)
Viewed
Other (41)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (2)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question