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The Cliffs Resort

2757 Shell Beach Rd, Pismo Beach, CA 93449
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The Cliffs Resort
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Ranked #13 of 28 Hotels in Pismo Beach
A recent review
3 of 5 stars reviewed 1 week ago
Jp C Visalia, California, United States
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712 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Long Beach, California
Level Contributor
5 reviews
1 of 5 stars Reviewed 3 days ago NEW

This is not the place to stay!. The pool and the jacuzzi is a very small pool for the size of the hotel. When we checked in at 3:35. I was told check in time was still 4:00. They took my phone number and called me at 4 o'clock on the fit and said my room was ready! Amazing how... More 

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Visalia, California, United States
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location, in relation to accessing several beaches. The Cliffs is located above Shell Beach, Pismo is a stones throw away, and Avila Beach is a quick, short drive away. The food is fine, drinks are good, though priced a bit high. We spent the day at the pool, ordered an appetizer, 2 dinners, and three drinks which came out... More 

Was this review helpful? Yes 1
Orange County CA
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I've been staying at The Cliffs in Pismo For 20 years and it just keeps getting better! The property is beautiful nestled on the shore of the pacific. Beachy casual with a very upbeat vibe. Staff always friendly and courteous. There is a new addition to the family David Kline who has taken the food and beverage to a new... More 

Was this review helpful? Yes 2
The_Cliffs_Resort, Manager at The Cliffs Resort, responded to this review

Hautelook1 ~ First, thank you for your loyalty over the last 20 years, we are honored to continue to welcome you back! I am so glad that you enjoyed your last stay and that David was able to make it that much better, he truly loves what he does. We look forward to your next visit, please let me know... More 

Pleasanton, California
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We only stayed one night, but found this to be a very pleasant hotel and would definitely return. If I had one negative, it would be that the pool area was a bit noisy - our room faced it as well as the ocean. Could have been the type of guests there at the time of our visit - quite... More 

Was this review helpful? Yes 1
The_Cliffs_Resort, Manager at The Cliffs Resort, responded to this review

Joyce D ~ I am happy that you enjoyed your stay! Our pool area does tend to be fairly busy, especially in the summer, I hope it didn't disturb you too much. As you mentioned we are a dog friendly hotel with non-ocean view rooms and suites on the first floor, allowing easy access to take your pups out for... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The cliffs is Amazing! You can't beat the location, the beds are ridiculously comfortable. The late night front desk staff was super nice! Only thing I have to gripe about is the fact that we asked for an additional cup of coffee, the 2 provided just couldn't help get the day started. They were nice and brought us up a... More 

Was this review helpful? Yes 1
The_Cliffs_Resort, Manager at The Cliffs Resort, responded to this review

Bird143 ~ Thank you for the compliments, we're honored to be one of your favorites! However, I'm sorry if there was confusion on the coffee, feel free to message me before your next stay, and we will make it up to you! Take care, Stephanie stephanie@cliffsresort.com More 

Essex, UK
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Cliff’s Resort is a beautiful hotel with fabulous views overlooking the cliff. Rooms are well equipped and tastefully decorated. The bed very comfortable. Coffee machine available as usual. The hotel has a very nice pool area but the weather mid-May is too cool for swimming. There is a beach area that is accessible by some steep steps from the... More 

Was this review helpful? Yes 2
The_Cliffs_Resort, Manager at The Cliffs Resort, responded to this review

trf1960 ~ Thank you for the kind review of our property, I am happy that you enjoyed your stay with us. I'm sorry that Pismo Beach wasn't to your taste, but we have some other quaint beach towns that you might enjoy for a future stay. We love Avila Beach, Morro Bay and Cauyucos are also cute towns to walk... More 

Los Angeles, California
1 review
4 of 5 stars Reviewed May 27, 2015

Perfect for a quick getaway. We spent 1 night here. Upon arrival we took a nice romantic walk along the water. The gym is small, but sufficient. I was looking forward to a short morning run, but was disappointed to not find access to a path. The restaurant sits on the edge of the cliff, so you get a nice... More 

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The_Cliffs_Resort, Manager at The Cliffs Resort, responded to this review

DKandBoys ~ It sounds like you were able to enjoy our hotel as well as our great community during your short stay! Next time, please stop by our Front Desk, they will be more than happy to point out some running paths for you, or check with our resident Running Expert, David. I am so excited to also let you... More 

Greater Canberra, Australia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 20, 2015

I had a picture of the Cliff Hotel in San Fran when I booked tis place. So when I go there I was disappointed but that soon went away. great location among other hotels, clean and tidy. Get a water view. Staff great. Location? Have to drive to get anything normal. And Pismo Beach is not all that. Nice place.

Was this review helpful? Yes 4
The_Cliffs_Resort, Manager at The Cliffs Resort, responded to this review

Ashlee C ~ I'm glad our staff and clifftop location could overcome your initial hesitancy upon arrival. I hope you enjoyed the rest of your travels as well! Take care, Stephanie More 

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 16, 2015

Just spent 1 night here on our way up to Big Sur and SF. We had a beautiful ocean front room that Stephanie May gave us. What a charming person she is!! She was very helpful. It was so peaceful sitting on our deck and watching the pelicans and hawks with their babies flying by while looking at the ocean.... More 

Was this review helpful? Yes 5
The_Cliffs_Resort, Manager at The Cliffs Resort, responded to this review

Leslie K ~ It sounds like a wonderful, relaxing stay, I'm so happy Stephanie at the Front Desk took such great care of you. I hope the rest of your trip was just as lovely. Take care, Stephanie More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 14, 2015

My new bride and I did not stay at the resort... We did however enjoy a 90 minute relaxation massage with Marisa and Layla... Best. Massage. Ever. Uber professional. Super nice. Relaxing environment. Seriously LOVED it.

Was this review helpful? Yes
The_Cliffs_Resort, Manager at The Cliffs Resort, responded to this review

Jeffrey B ~ Congratulations to you and your wife! Thank you for choosing us for your Spa experience, I am so happy you both enjoyed yourselves so thoroughly! I will be sure to pass your compliments on to our Spa Manager. Take care, Stephanie More 

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