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The Cliffs Resort

3.5 of 5 2757 Shell Beach Rd, Pismo Beach, CA 93449
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The Cliffs Resort
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658 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Mateo, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

The Cliffs Resort at Pismo Beach is by far the best beach getaway. We started coming to the Cliffs 11 years ago. It has truly picked up it's class. The manager, Louie Burciaga, was amazing. Talk about meeting all of your needs. He was very detail oriented. The staff is so friendly. Fruit and water at your disposal when you... More 

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Monterey, California
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I have stayed here twice now, for a total of 4 nights. We have had wonderful ocean view rooms that lent to sunning on our private deck while enjoying gorgeous sunsets and a glass of wine before dinner. There is a very nice pool, hot tub, and outdoor fire pit as well. There is an upscale restaurant... More 

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The_Cliffs_Resort, Manager at The Cliffs Resort, responded to this review

Marilyn N ~ It sounds like you've enjoyed our hotel to the fullest, I'm so glad to hear that! I will pass on the suggestion of more heaters, though to our Restaurant Manager. Thank you for your continued loyalty, we look forward to seeing you again soon! Take care, Stephanie More 

San Francisco, California
2 reviews
2 of 5 stars Reviewed 2 weeks ago

We found the hotel on hotwire . The check in time is after 4 p.m. and we had to wait for them to clean the room.We got the first floor room facing the parking lot and very dark .The bathroom was updated but not clean, we found hair on the shower room floor. Front desk receptionist not so nice.

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The_Cliffs_Resort, Manager at The Cliffs Resort, responded to this review

Siya212 ~ I am so sorry to hear that your stay was not up to par. We definitely want all of our guests to leave happy, but at least want to ensure a clean room. I have alerted our Housekeeping Manager of your review, and would be interested to get the room number that you stayed in for her. If... More 

Livermore, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Very happy with this resort, room with a beautiful ocean view, very close to Pismo Beach (5 min car ride) or down town San Luis Obispo-so much fun! The hotel staff was excellent-free valet and lovely restaurant. There is a great walk along the cliffs and down to a small beach area. They had a nice pool and hot tub... More 

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The_Cliffs_Resort, Manager at The Cliffs Resort, responded to this review

Maya S ~ Happy Birthday! It sounds like you had a great celebration weekend, we're honored that you chose to spend it with us. The Ocean/Pool views offer a great view, but the Partial Ocean view rooms offer a more private retreat, and face north up the coast to Avila (with a view of the ocean from the balcony). Our... More 

Santa Fe, New Mexico
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at The Cliffs for 5 nights right after Christmas. The location is very nice and an easy drive to many central coast activities. We had an ocean view room and loved coffee on our balcony each morning. We had some trouble with our A/C and it was not until the 3rd night that they finally got it right.... More 

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The_Cliffs_Resort, Manager at The Cliffs Resort, responded to this review

nmmickeymom ~ Thank you for choosing us for your holiday getaway! I'm sorry to hear that we didn't do a better job of informing you of our New Years party, definitely something that would have been good to know in advance, I'm sure. I've let our Reservations Manager know of this so we can be proactive for future events. However,... More 

Los Angeles, California
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Enjoyed the décor and location of the hotel. As a Pismo Beach regular I did appreciate the higher level of service provided by the hotel staff. The proximity of our particular room to the pool did allow us the opportunity to enjoy the shouts and play of the kids until 10:02pm. Then, I'm guessing, those individuals cheerfully paraded down the... More 

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The_Cliffs_Resort, Manager at The Cliffs Resort, responded to this review

SocalDD ~ Thank you for your constructive review. I'm sorry that your stay was not up to par and that you were bothered by noise into the evening. Our Partial Ocean view rooms (across the hall and facing north up the coast to Avila Beach) are definitely a quieter room option, as they don't face the pool, as are the... More 

San Diego, California
Contributor
18 reviews 18 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Any hotel that offers me free cookies/hot chocolate is going to win high points with me anyway but I loved this hotel for much more than that. For a low price, we had a wonderful stay and wish we could have stayed longer. The hotel seems to be well kept w/ new renovations, in an excellent location, and has everything... More 

Was this review helpful? Yes 1
The_Cliffs_Resort, Manager at The Cliffs Resort, responded to this review

PhillipRivers ~ Hannah (our Pastry Chef) makes some amazing treats for check-in, and (seasonally) for around the firepit, I'm glad they won you over! It sounds like you were able to explore and enjoy most of our property as well. We look forward to seeing you again soon, hopefully for a longer stay. Take care, Stephanie PS On Friday &... More 

Los Angeles, California
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Wanted to get away for Christmas but had been on a lot of long flights for work in the weeks prior so just wanted somewhere I could drive to pretty easily with the dog. Transport/Location: It was a relatively easy, pretty drive straight up the 101N and took 3 hours from Los Angeles (somehow I manged to hit no traffic).... More 

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The_Cliffs_Resort, Manager at The Cliffs Resort, responded to this review

NJGirlvTheWorld ~ Wow, thank you for such a glowing review! It sounds like you were able to relax and unwind with us during your stay, and I love that your pup enjoyed it too! I'm glad that you felt so well taken care of by our staff, as that is what we aim for. As far as our menu, we... More 

San Francisco, CA
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean and comfortable rooms with nice views of the ocean. Very friendly and helpful front desk, valet and housekeeping staff. Convenient location. Decent pool, fitness center and hot tub. Free beverages and snack at nightly manager's welcome. Free WiFi and valet parking. Strong value overall.

Was this review helpful? Yes
The_Cliffs_Resort, Manager at The Cliffs Resort, responded to this review

bronzeroof ~ Thank you for taking the time to write your review, I'm so glad you enjoyed your stay with us. We look forward to your next visit! Take care, Stephanie More 

Carmel, CA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 24, 2014

The view from our room was great. But, after that it all went downhill. There was mold in the bathroom. We only had one chair on our deck. Why would only one person sit out on the deck, with a gorgeous view. I had two kids with me an asked to be put in a center room, facing the pool.... More 

Was this review helpful? Yes 1
The_Cliffs_Resort, Manager at The Cliffs Resort, responded to this review

evav647 ~ I'm glad you were able to enjoy the view from your room, however, I am sorry you felt our customer service was lacking. I was suprised to hear that, as I see that Louie worked on finding a different room for you, and he is one of our guests' favorite agents. Our guests' satisfaction is our highest priority,... More 

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Additional Information about The Cliffs Resort

Address: 2757 Shell Beach Rd, Pismo Beach, CA 93449
Phone Number:
Location: United States > California > Pismo Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Cliffs Resort 3.5*
Number of rooms: 165
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Also Known As:
The Cliffs Hotel Pismo Beach
Cliffs Hotel Pismo Beach
Cliffs Resort Pismo Beach
Cliffs Pismo Beach
Pismo Beach Cliff Resort
Hotel Style:
#5 Spa Hotel in Pismo Beach
#7 Business Hotel in Pismo Beach
#8 On the Beach Hotel in Pismo Beach
#11 Family Hotel in Pismo Beach
#12 Romantic Hotel in Pismo Beach

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