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The Inn at the Cove

2.5 of 5 2651 Price Street, Pismo Beach, CA 93449 (Formerly BEST WESTERN PLUS Shelter Cove Lodge)
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Certificate of Excellence 2014
The Inn at the Cove
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The Inn at the Cove
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594 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Burlington, Canada
Top Contributor
67 reviews 67 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars NEW

Hotel is located on service road next to highway, right on the ocean. All rooms have balcony and face the ocean. Rooms are very large and modern. Hotel stretches along the ocean in attached units, only 2 floors, more like a Motel Center has poor and breakfast area. They are doing some renovation in that area (used to belong to... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW

The view from the balcony was amazing! The room was nice and clean. However, the bed was extremely firm. Little road noise from our room but I could see some rooms having more traffic noise. Staff was friendly. Breakfast was just ok but was great to get a hot coffee. Quick walk to Shell Beach. We would stay again!

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Melbourne
Top Contributor
141 reviews 141 reviews
69 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for 3 nights and were happy with our choice of an upper level room. It was spacious and fairly quiet, just the sound of the sea muffled by double glazing (thankfully! - it was loud crashing waves with the door to the balcony open). We arrived and had trouble locating reception, - perhaps a big sign would help... More 

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MartinResortsGM, Assistant General Manager at The Inn at the Cove, responded to this review

Dear Brett F, Thank you for taking the time to share your positive comments on TripAdvisor and we are pleased that you had an overall great stay. However, we apologize for the inconveniences that you experienced during your stay with the Inn at the Cove. We look forward to welcoming you back to the Central Coast soon. Sincerely, Amber Smith... More 

seattle
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We recently stayed in one of the upper rooms with a balcony view. The room had been recently renovated. We loved the balcony with it's director-chairs and spent a lot of time outside. The room is good and clean, but not what I would expect in this price range. You are paying for the view. Your up quite a ways... More 

Was this review helpful? Yes 1
MartinResortsGM, Assistant General Manager at The Inn at the Cove, responded to this review

Dear topdog98104, Thank you for sharing your experience about your recent stay at the Inn at the Cove. We are pleased to hear that you enjoyed the view from your room and our newly renovated balconies. If you're traveling to our area again, please do not hesitate to call us. Sincerely, Amber Smith Assistant General Manager More 

Agoura Hills, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Love Everything About This Place!!!! The hotel has great location and great views. Sits on the cliff, so you wake up to ocean view. We hiked on the cliff, went down to a private beach. The room was clean, beds are comfortable. Will defiantly go back with my family.

Was this review helpful? Yes
MartinResortsGM, Assistant General Manager at The Inn at the Cove, responded to this review

Dear Michal A, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Amber Smith Assistant General Manager More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

The rooms are ok for hotel but nothing special. They are very expensive. This hotel didnt use to be this pricey. They claim its so much better but it's not. The breakfast is nothing special. The staff acted like they didnt know what they were doing. One time they would say you can't reserve a specific room but then some... More 

Was this review helpful? Yes 1
MartinResortsGM, Assistant General Manager at The Inn at the Cove, responded to this review

Dear Wilsonrr23, Thank your for your feedback regarding your recent stay. We are sorry to hear that you were not completely satisfied with the competence of our front desk team. All of your comments are essential to educating our staff. We will ensure your feedback is shared and used to ensure we provide excellent service to you and all of... More 

Moscow, Russia
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 14, 2015

We stayed here only for 1 night from Jan 7 to Jan 8 2015, but it cost us a lot. Awaked at Jan 8 we went to the breakfast and took the small bag with us with the documents and some money. Dining room was almost empty. When we finished the breakfast there was only a young family with two... More 

Was this review helpful? Yes 7
InnAtTheCoveGM, General Manager at The Inn at the Cove, responded to this review

Dear Andrew1777, I understand that our Assistant General Manager did reach you personally to discuss your concerns and I am very sorry to hear that you feel the situation is still unresolved. I was made aware of this situation the day that it occurred and attempted to reach you, however it appeared that you had already departed from the hotel.... More 

San Carlos, California
Top Contributor
53 reviews 53 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 4, 2015

All rooms look out onto a quiet cove off Pismo Beach. (Sorry, no ocean sound.) What you do hear is street and freeway noise, as you would from any of the off-street hotels on Price St. We were in the 400 block and it's closer to the street. I'd ask for a room in the 600-800 block next time. There... More 

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InnAtTheCoveGM, Assistant General Manager at The Inn at the Cove, responded to this review

Dear 5150rocks, Thank you for taking the time to share your recent experience at the Inn at the Cove. We are glad to hear that the service and staff that you encountered were friendly and helpful. We are happy to accept any room number or building requests from our guests at the time of booking. We look forward to saying... More 

Cumbria, United Kingdom
Top Contributor
77 reviews 77 reviews
70 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed December 28, 2014

It didn't get off to a good start. We couldn't gain access to our allocated room, when the reception and maintenance staff got us in the room, we found it to be occupied by someone else!!! We got another room next door. It was big and clean, with a good ocean view. But there was a public footpath outside the... More 

Was this review helpful? Yes 2
ShelterCoveGM, Assistant General Manager at The Inn at the Cove, responded to this review

Dear YosemitePaul, Thank you for taking the time to share your recent experience with us at the Inn at the Cove. We are extremely sorry to hear about the mix up with your room assignment and the inconvenience that this caused you during your stay with us. I understand how this occurrence could be off putting to you and we... More 

1 review
5 of 5 stars Reviewed December 7, 2014

The ocean view was stunning. The room was charming and we loved the cute pet welcome basket for our dog. It was quiet and serene, just what we needed on our way back from a busy family Thanksgiving. Wish we could have stayed another night. Definitely going to plan a trip around coming back up here to stay a few... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
InnAtTheCoveGM, Assistant General Manager at The Inn at the Cove, responded to this review

Dear 107kimberlyp, Thank you for your recent stay at the Inn at the Cove, formely the Best Western Plus Shelter Cove Lodge. We are pleased to hear your entire family, even your four legged member enjoyed their stay with us. We look forward to welcoming you back to the hotel very soon. Sincerely, Amber Smith Assistant General Manager More 

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Additional Information about The Inn at the Cove

Address: 2651 Price Street, Pismo Beach, CA 93449 (Formerly BEST WESTERN PLUS Shelter Cove Lodge)
Phone Number:
Location: United States > California > Pismo Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Inn at the Cove 2.5*
Number of rooms: 52
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Also Known As:
Best Western Plus Shelter Cove Hotel Pismo Beach
Best Western Shelter Cove Hotel
Best Western Pismo Beach
Pismo Beach Best Western
Hotel Style:
#4 Romantic Hotel in Pismo Beach
#4 Family Hotel in Pismo Beach
#10 Business Hotel in Pismo Beach

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