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Dolphin Bay Resort & Spa

Certificate of Excellence
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2727 Shell Beach Road, Pismo Beach, CA 93449
Best prices for: 1 room 1 guest
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Dolphin Bay Resort & Spa
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Dolphin Bay Resort & Spa
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245 reviews from our community

Traveler rating
    208
    31
    5
    1
    0
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116
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4
7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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1 review
5 of 5 stars Reviewed 3 weeks ago

A group of girlfriends and I decided to stay at Dolphin Bay. We are so happy we decided to spend our girls weekend at this resort. My experience began when I first called to book and Lisa Carnes, the manager answered. She took time to make sure I had every question answered and booked us the perfect vacation. I have... More 

Was this review helpful? Yes
Erica C, Manager at Dolphin Bay Resort & Spa, responded to this review

Greetings Candice C, Thank you for taking the time to share your feedback regarding your recent girls weekend to Dolphin Bay. We pride ourselves on the service we provide so we could not be more pleased to hear how attentive our staff was through out your entire stay. We are happy to hear that you enjoyed all the amenities your... More 

miami
Senior Contributor
45 reviews 45 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

we decided to drive along the coast from San Francisco to Los Angeles. Looking on the map Pismo seemed like a good midway point to stay for the night. Our room was large with living area bedroom and kitchen. we stayed a night but could have stayed a week in comfort.Our room did not have an ocean view, just the... More 

Was this review helpful? Yes
Erica C, Manager at Dolphin Bay Resort & Spa, responded to this review

Greetings, Thank you for providing us with feedback on Trip Advisor. We are happy to hear that you found your way to our Resort on your recent drive along the coast. We are pleased that you enjoyed the spaciousness of your suite and found fun things to do while in the area. We look forward to welcoming you back in... More 

bakersfield, United States
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed in many hotels as well as rented homes as the hotels usually don't meet our needs having a large family. The Dolphin Bay Resort was incredible, washer and dryer,full kitchen, dining area and a patio the looks over the ocean. I think it was about 1600 sq feet or more.....HUGE, oh almost forgot HEATED POOL!!!! Great people... More 

Was this review helpful? Yes 2
Erica C, Manager at Dolphin Bay Resort & Spa, responded to this review

Greetings Marnie C, Thank you for taking the time to provide us with your feedback on Trip Advisor. We are pleased you enjoyed your beautiful suite along with all of the amenities we have to offer. We are also happy to hear that you enjoyed our heated swimming pool. We eagerly await your return visit! Warm Regards, The Dolphin Bay... More 

Fresno, California
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This resort in our opinion is the best on the Central Coast. We stayed in a one bedroom suite located with a front ocean view, with a large veranda, kitchen, living room etc. Every employee we came into contact was very well trained and wanted to make your stay perfect. The Lido restaurant at this hotel has a outdoor terrace... More 

Was this review helpful? Yes 2
Erica C, Manager at Dolphin Bay Resort & Spa, responded to this review

Dear Brenda F, Thank you for taking the time to provide us with your feedback on Trip Advisor. We are pleased you enjoyed your beautiful suites along with the fantastic view and all the other amenities your suite had to offer. We are also happy that you found our staff helpful and professional and that you had the opportunity to... More 

1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 26, 2015

My husband and I stayed in a beautiful two bedroom suite wire a magnificent ocean view. The suite was amazing in its design and decor Our closet was so large it took to photos to capture it. Very nice private balcony as well. We we there to celebrate our nephew Christopher's 21st birthday. Several other friends also chose to stay... More 

Was this review helpful? Yes 5
Erica C, Manager at Dolphin Bay Resort & Spa, responded to this review

Dear Mr. and Mrs. Romeo, Thank you for taking the time to provide your feedback on TripAdvisor. I would like to extend my sincerest apologizes for your experience at Dolphin Bay. We pride ourselves on our great customer service so it surprises me to hear about your encounters with my team. I would love to gather more information from you... More 

Blackpool, United Kingdom
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed February 19, 2015

We booked into the Dolphin Bay having visited before So we hoped the experience was going to be to the previous high standard . We had, prior to checking in ,asked for a non smoking room and also a room that was not pet friendly. They do have some rooms that are ,on checking in we repeated the above and... More 

Was this review helpful? Yes 1
Erica C, Manager at Dolphin Bay Resort & Spa, responded to this review

Dear Mr. and Mrs. Thompson, Thank you for taking the time to post your review on TripAdvisor. Despite the mishaps you encountered, I am so pleased to hear you enjoyed your overall stay and that you will return in the future. As we discussed during your visit, please feel free to contact he directly when you are ready to secure... More 

Torrance, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2015

Great place, friendly staff, awesome breakfast! Very relaxing!! We stayed here for our honeymoon night and it was really fun and just overall peaceful and a great place to stay. We definitely want to go back soon!

Was this review helpful? Yes 2
Erica C, Manager at Dolphin Bay Resort & Spa, responded to this review

Dear Maria S, Thank you for taking the time to share your experience with us on TripAdvisor. We are pleased to hear that an occasion as special as your honeymoon was not only spent at our Resort, but that we were able to create such a memorable experience. We sincerely look forward to welcoming you back to the Resort in... More 

Hayward, ca
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 13, 2015

had a one bedroom, with ocean/pool view......place is huge!!! Full kitchen, nice patio AND you can take dogs. They even had a welcome basket for her.....and a nice bed. Food in restaurant is expensive, but very good. Lots of people walking along the cliff path, and weather in January was lovely. Not many shops/restaurants nearby, but Avila and Pismo beach... More 

Was this review helpful? Yes 1
Erica C, Manager at Dolphin Bay Resort & Spa, responded to this review

Greetings, Thank you for providing us with your feedback on Trip Advisor. We are pleased to hear that you enjoyed your visit to Dolphin Bay. We are thrilled that you enjoyed your room, the view and all the amenities we have to offer. We look forward to welcoming you back the next time you are visiting the central coast. .... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2015

Used the penthouse to gather around 30 friends for a great bday party. Stayed in room #423, a two bedroom suite. Service and hospitality is incredible. Chef Jacob Moss has a great menu that's luxurious while being approachable. Todd and he restaurant team was fantastic. They feature local great wines. Denai, who manages their events, was super friendly, very professional,... More 

Was this review helpful? Yes
Erica C, Manager at Dolphin Bay Resort & Spa, responded to this review

Dear Adam, Thank you for taking the time to share your experience with us on TripAdvisor. We are so pleased to hear you and your guests enjoyed your suite and that your birthday celebration was a memorable one. Customer service is a top priority of ours so I am pleased to hear that everyone you encountered was professional, helpful and... More 

Seattle, Washington
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed February 4, 2015

We come back to this hotel on Christmas with my family because the first time we went was really nice, but this time we were very disappointed, the hotel is looking old, the food was very bad, the bathroom and bedroom were very small, in comparison with the big kitchen and living room that we never used. If you are... More 

Was this review helpful? Yes 3
Erica C, Manager at Dolphin Bay Resort & Spa, responded to this review

Dear Adrianna, Thank you for your recent review on TripAdvisor. I am sad to hear that your stay was disappointing. We strive to exceed all of our guests expectations and it appears that we fell short of this goal. I have spoken directly with our Director of Hotel Operations and I can assure you that your concerns have been addressed.... More 

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