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Dolphin Bay Resort & Spa

4.0 of 5 2727 Shell Beach Road, Pismo Beach, CA 93449
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Certificate of Excellence 2014
Dolphin Bay Resort & Spa
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Dolphin Bay Resort & Spa
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241 reviews from our community

Traveler rating
    205
    30
    5
    1
    0
See reviews for
115
73
4
7
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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  • All months
    (241)
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    (53)
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    (79)
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    (53)
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    (56)
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My husband and I stayed in a beautiful two bedroom suite wire a magnificent ocean view. The suite was amazing in its design and decor Our closet was so large it took to photos to capture it. Very nice private balcony as well. We we there to celebrate our nephew Christopher's 21st birthday. Several other friends also chose to stay... More 

Was this review helpful? Yes 1
Erica C, Manager at Dolphin Bay Resort & Spa, responded to this review

Dear Mr. and Mrs. Romeo, Thank you for taking the time to provide your feedback on TripAdvisor. I would like to extend my sincerest apologizes for your experience at Dolphin Bay. We pride ourselves on our great customer service so it surprises me to hear about your encounters with my team. I would love to gather more information from you... More 

Blackpool, United Kingdom
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked into the Dolphin Bay having visited before So we hoped the experience was going to be to the previous high standard . We had, prior to checking in ,asked for a non smoking room and also a room that was not pet friendly. They do have some rooms that are ,on checking in we repeated the above and... More 

Was this review helpful? Yes
Erica C, Manager at Dolphin Bay Resort & Spa, responded to this review

Dear Mr. and Mrs. Thompson, Thank you for taking the time to post your review on TripAdvisor. Despite the mishaps you encountered, I am so pleased to hear you enjoyed your overall stay and that you will return in the future. As we discussed during your visit, please feel free to contact he directly when you are ready to secure... More 

Torrance, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great place, friendly staff, awesome breakfast! Very relaxing!! We stayed here for our honeymoon night and it was really fun and just overall peaceful and a great place to stay. We definitely want to go back soon!

Was this review helpful? Yes 1
Erica C, Manager at Dolphin Bay Resort & Spa, responded to this review

Dear Maria S, Thank you for taking the time to share your experience with us on TripAdvisor. We are pleased to hear that an occasion as special as your honeymoon was not only spent at our Resort, but that we were able to create such a memorable experience. We sincerely look forward to welcoming you back to the Resort in... More 

Hayward, ca
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

had a one bedroom, with ocean/pool view......place is huge!!! Full kitchen, nice patio AND you can take dogs. They even had a welcome basket for her.....and a nice bed. Food in restaurant is expensive, but very good. Lots of people walking along the cliff path, and weather in January was lovely. Not many shops/restaurants nearby, but Avila and Pismo beach... More 

Was this review helpful? Yes 1
Erica C, Manager at Dolphin Bay Resort & Spa, responded to this review

Greetings, Thank you for providing us with your feedback on Trip Advisor. We are pleased to hear that you enjoyed your visit to Dolphin Bay. We are thrilled that you enjoyed your room, the view and all the amenities we have to offer. We look forward to welcoming you back the next time you are visiting the central coast. .... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Used the penthouse to gather around 30 friends for a great bday party. Stayed in room #423, a two bedroom suite. Service and hospitality is incredible. Chef Jacob Moss has a great menu that's luxurious while being approachable. Todd and he restaurant team was fantastic. They feature local great wines. Denai, who manages their events, was super friendly, very professional,... More 

Was this review helpful? Yes
Erica C, Manager at Dolphin Bay Resort & Spa, responded to this review

Dear Adam, Thank you for taking the time to share your experience with us on TripAdvisor. We are so pleased to hear you and your guests enjoyed your suite and that your birthday celebration was a memorable one. Customer service is a top priority of ours so I am pleased to hear that everyone you encountered was professional, helpful and... More 

Seattle, Washington
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We come back to this hotel on Christmas with my family because the first time we went was really nice, but this time we were very disappointed, the hotel is looking old, the food was very bad, the bathroom and bedroom were very small, in comparison with the big kitchen and living room that we never used. If you are... More 

Was this review helpful? Yes 2
Erica C, Manager at Dolphin Bay Resort & Spa, responded to this review

Dear Adrianna, Thank you for your recent review on TripAdvisor. I am sad to hear that your stay was disappointing. We strive to exceed all of our guests expectations and it appears that we fell short of this goal. I have spoken directly with our Director of Hotel Operations and I can assure you that your concerns have been addressed.... More 

Los Angeles, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 7, 2015

The Dolphin Bay Resort and Spa is extraordinary. It's a nice property and very modern and clean. We went during a quiet month (November) and it was very quiet, but enjoyable. I am sure it would be fun in the summer too. The rooms are huge and very new, clean and comfortable. Overall, we really enjoyed the resort and would... More 

Was this review helpful? Yes
Erica C, Manager at Dolphin Bay Resort & Spa, responded to this review

Dear Shelli H, We sincerely appreciate you taking the time to share your experience with us on TripAdvisor. I am pleased to hear that you enjoyed the quiet month of November and were able to relax and enjoy all the amenities the resort has to offer. We look forward to welcoming you back to Dolphin Bay in the near future.... More 

Wynnewood, PA
Top Contributor
71 reviews 71 reviews
39 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed January 6, 2015

We started a long trip along the California coast at the Dolphin Bay and I think we definitely made a great choice. We arrived just before dinner time and when we got to the lobby there wasn't any at the front desk. But a concierge quickly came over to help us check in. He quickly introduced us to the amenities... More 

Was this review helpful? Yes 1
Erica C, Manager at Dolphin Bay Resort & Spa, responded to this review

Dear Mark H, Thank you for taking the time to share your experience with us on TripAdvisor. We are so pleased to hear you enjoyed the view from your suite as well as all the amenities it had to offer. I am also happy to hear that you enjoyed our heated pool and that all of the staff you interacted... More 

Fresno, California, United States
1 review
4 of 5 stars Reviewed January 6, 2015

We've gone to the Dolphin Bay for over 10 years now and have always felt like it's our favorite place to go on the Central Coast. Lately, we've noticed the cleanliness in the rooms isn't as good as usual and the furnishings in the room are really starting to get dirty and in need of updating. We really hope that... More 

Was this review helpful? Yes
Erica C, Manager at Dolphin Bay Resort & Spa, responded to this review

Dear Carole, Thank you for taking the time to provide us with feedback in regards to your recent visit to Dolphin Bay Resort. It is honest feedback like yours that helps me continually improve operations property wide. I can assure you that all of your concerns have been addressed and we continue to work on improvements with housekeeping as well... More 

Northridge
2 reviews
4 of 5 stars Reviewed December 28, 2014

We spent a week here in July with our 3 kids, 6,6 and 5 and our nanny. We had plenty of space in a 2 bedroom ocean view suite. Full kitchen was well appointed and a must with 3 small kids. The staff is so accommodating and really make every effort to meet all expectations. Only issues were spotty poolside... More 

Was this review helpful? Yes
Erica C, Manager at Dolphin Bay Resort & Spa, responded to this review

Dear Lisa K. Thank you for taking the time to provide us with your feedback regarding your recent stay at Dolphin Bay. We are pleased to hear that you found your suite comfortable and enjoyed the amenities we have to offer. I am also happy to hear that our staff was accommodating and made every effort to meet all of... More 

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Additional Information about Dolphin Bay Resort & Spa

Address: 2727 Shell Beach Road, Pismo Beach, CA 93449
Phone Number:
Location: United States > California > Pismo Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Dolphin Bay Resort & Spa 4*
Number of rooms: 63
Reservation Options:
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Also Known As:
Dolphin Bay Hotel Pismo Beach
Dolphin Bay Resort And Spa
Hotel Style:
#1 Romantic Hotel in Pismo Beach
#1 Family Hotel in Pismo Beach
#1 Spa Hotel in Pismo Beach
#1 On the Beach Hotel in Pismo Beach
#11 Business Hotel in Pismo Beach

1,199 photos of this hotel

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