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Quality Inn

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230 Five Cities Drive, Pismo Beach, CA 93449-3004
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Quality Inn
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255 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Holmesville, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

We booked this hotel over traveling. We paid under $100 with taxes included. It is what you think it is. it was clean enough and had a flat screen tv, no hd though. If you are driving late and just need a place to sleep before driving again the next morning and have a budget then stay here. If you... More 

Was this review helpful? Yes
Quality_Inn_PB, Manager at Quality Inn, responded to this review

Hi Lori H, Thank you for taking the time to fill out a review of our property online. We appreciate any and all feedback and try to utilize each as a guide to improve. I would love some more details about your stay, if you'd like you can contact me at the hotel directly 805-773-1841 or you may reach us... More 

Fresno, Ca
Top Contributor
116 reviews 116 reviews
21 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Not quite what I had expected. I expected at least a distant view of Pismo Beach, but this place was driving distance from the beach. All the first floor carpets had just been shampooed, so we had to take a room on the second floor. I had to climb stairs carrying heavy camera equipment (used to shoot TV shows), tripods,... More 

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Quality_Inn_PB, Manager at Quality Inn, responded to this review

dbrgdmn, I appreciate you taking the time to fill out a review about your stay. If you are amenable, I'd very much like to discuss your review further. I'm not quite sure what or whom misled you and that's certainly not something I condone so any more specific feedback you could give me would be very welcome. Please feel free... More 

Bakersfield, California
Top Contributor
215 reviews 215 reviews
21 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A recently recoated & striped parking lot and repainted building were both good signs as we parked in front of the office. A smooth check-in process confirmed the feeling that all would be well. To find out that our friend’s room had been upgraded in order to accommodate our request to be in either adjacent or nearby rooms was the... More 

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Quality_Inn_PB, Manager at Quality Inn, responded to this review

Ron P, Thank you so much for taking out the time to post an honest and thorough review of our property. We appreciate you doing so and the kind words you had to say. I hope you will visit again as we are not yet finished with our efforts and have even more to improve. Safe travels and we hope... More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Had a guy come up to our door at 4am,430am, and 8am. Knocking and wouldn't leave. Front desk employee said he asked for our room number so he sent him there. Was not satisfied with that at all. Freaked my girl friend out and wasn't letting us sleep. Asked for a refund, front desk manager said she would give me... More 

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Quality_Inn_PB, Manager at Quality Inn, responded to this review

levidavies, Again, I'd like to apologize for the disturbance you experienced during your stay. I was unable to reach you by phone, so I sent you an email the day after checkout to discuss the situation further. I reviewed the security footage and discussed the incident with the front desk employee you referred to. While he did give someone directions,... More 

Travelers are raving about these Pismo Beach hotels

Prescott, Arizona
Top Contributor
56 reviews 56 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed in the motel several years ago. Either our tolerance and exceptions have changed or the state of the facility has deteriorated. Our room was small, the door to the bathroom did not close properly, and some towels were either stained or not properly washed. On the other hand, the staff were friendly and helpful. The breakfast selection was... More 

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Quality_Inn_PB, Manager at Quality Inn, responded to this review

Uhtred-Ragnar, Thank you for taking the time to post a review online. We try to use each piece of feedback to improve our facilities and service. We are working hard to improve many features and will use your comments to discuss further improvements. We were glad to hear that the service was good and that you enjoyed breakfast. Hopefully, you... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My stay at this location was via "corporate lodging". CLC rooms tend to be sub-standard rooms. And that was true in this case. The bathroom fan, comes on whenever the light is on. But the fan shook the entire room (and probably woke people 3 rooms away). So I had to shower with the bathroom door open, using light from... More 

Was this review helpful? Yes 1
Quality_Inn_PB, Manager at Quality Inn, responded to this review

James C, We were sorry to hear that you didn't enjoy your stay. We do our best to make your trip an enjoyable one and we will be using your feedback to make adjustments where needed to ensure future stays exceed expectations. If I may add one more note, we do cooperate with the local authorities as your safety and... More 

Boise, Idaho
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent 2 nights so we had a full day to explore, walk on the beach, visit La Purisima Mission near Lompoc. The Continental breakfast was good. We always like the waffles. The reception was helpful and friendly. The king-sized bed filled up the room, but it was very comfortable. If we were spending a longer time in Pismo Beach,... More 

Was this review helpful? Yes 1
Quality_Inn_PB, Manager at Quality Inn, responded to this review

landlocked_12, Thank you for the kind words. We're always happy to hear that someone enjoyed their stay. Very happy to see that you also got the opportunity to explore a little. I hope you took lots of pictures! I hope you'll give us another chance to offer you great service next time you are in the area! Safe and happy... More 

Glendale, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

The room was what you expect. I felt it was a bit overpriced, however breakfast was outstanding and I really enjoyed the pool/spa area. The spa had two waterfalls and was very relaxing. Bed was comfortable. I would definitely return.

Was this review helpful? Yes 1
Quality_Inn_PB, Manager at Quality Inn, responded to this review

Thank you Kevin S. We were glad to hear that you enjoyed your stay. I do apologize you felt it was overpriced. The hotel industry is a very competitive one these days and we work hard to monitor our rates. I do hope you will visit us again soon! More 

Sacramento, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 6, 2015

We've stayed here twice and will probably never stay here again. The view we had was of a trailer park--very tacky and very ghetto. The rooms have a musty smell and are very small. The continental breakfast was acceptable. If you're on a budget and aren't planning to stay in your room very long, this place may work for you.... More 

Was this review helpful? Yes 1
Quality_Inn_PB, Manager at Quality Inn, responded to this review

Michael N, We were very sorry to hear that you didn't enjoy your stay. We try to do what we can to make this location a great one. Though, we do not own the property immediately behind us so we can't dictate what it's used for. Even though there is a RV storage yard beyond that you can see the... More 

Gilroy, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 4, 2015

The service was very good but the place was way below standard . I had to repair the toilet before i could us it .it also rocked like a pony when it was used.You could not close the bathroom door.there was a large gape in the front door so the wind could blow in all night.

Was this review helpful? Yes 1
Quality_Inn_PB, Manager at Quality Inn, responded to this review

Duncan S, thank you for letting us know about your stay. I'd like to apologize for failing to meet your standards. I highly value your feedback as it lets us know where we need to apply our focus and what needs the most work. Thank you again, and I hope you will return and give us another opportunity to offer... More 

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