I was here for four nights and I did not have a good experience starting out. They moved me twice because the first two rooms were not cleaned. I will chalk this up to my 1:30p check-in on a Sunday as they were surely completely booked Saturday. The management was very nice and apologetic and finally found me a suitable...
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Dear Lost In C,
Thanks so much for taking the time to post some comments. We review and value these tremendously.
As noted below, with the exception of a short time while I was in the hospital, we have fortunately had great success with customer service. Thanks so much for the affirmation and encouragement.
We are changing our entire towel...
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It is conveniently located very close to the interstate, shopping, and restaurants. We stayed for three nights as a base for going to theme parks. One night would have been ok. A couple of things we did not like: the quality of the towels is the poorest I have seen - even for a motel. The b'fast is best skipped....
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Dear Bondgoldfinger,
Thanks for your honest feedback. We sincerely appreciate it. We are actually in the process now of reviewing our towel supplier agreement so we can upgrade the quality of the linens. We agree this needs to improve and apologize for the inconvenience.
We continuously look to change items in our breakfast and recently added the hot waffles and...
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We stayed in Days Inn Pinole in middle August for a week while visiting Berkeley and SF. A good place to stay for the money. Of course, this is not a fancy 5 star hotel that charges you hundreds of dollar a night. But the room was clean, bed was comfortable, and staff was helpful , indeed, they were very...
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Hello JZ,
Thanks so much for the feedback. It's been fun this year meeting so many people from around the world touring SF, Berkeley and Napa. We're lucky to be in the center of it all, and hope you will visit us again soon.
We appreciate the feedback on the coffee. We'll try another brand as well.
We are just...
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There are bed bugs. We got bitten all over our bodies. Also, the floor and towels were filthy. I highly recommend looking for another hotel.
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Dear Guest,
Please contact us immediately about your claim. We have had no problems whatsoever with bed bugs at our hotel. We retain a professional pest control company to monitor and treat our property every month and also perform internal inspections daily.
We take this accusations very seriously and always make our guests comfort and safety our number one priority....
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I was passing through the town and was originally sleeping in my vehicle when I decided to stay a night. It has everything you'd expect and need. It's located by quite a few shopping centers, grocery stores and gas stations.
The cons would be the drug activity/traffic and the resulting commotion from first responders. Be sure to keep locked anything...
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Hi DromosMania,
We just wanted to take a moment to thank you for your comments. We try very hard to serve our guest and provide the best service possible. As noted, we are located in a commercial area, so we are particularly diligent with regard to safety and security. To date, we have the lowest Crime Record in town, and...
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I was pleasantly surprised with my stay, we were in town for business and We were Walked in at the Last Moment. Got a 2 bedroom for the best price in the area, The rooms are quite neat and decent. Shopping Mall Close to the hotel. Would definitely stay at this hotel one again if need to return. I took...
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I was in Pinole for a conference that was being kept close by. My company booked my colleagues and I at the Days Inn in Pinole. Staff was very quick checking me into my room, and even got me an extra pillow. I got serviceable WIFI in my room, and was able to email with ease. There was continental breakfast...
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I got exactly what I paid for. Great room. Comfortable beds. Good checkin. Fast check out. free wifi, continental breakfast and felt pretty safe. We were going to check out my boyfriends family here in El Sobrante. And it was a very good stay for a few days
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Booked for 2 nights but after seeing the property decided to stay only one night...room was relatively clean however had a very strong odour from varnish... all the furniture had been covered in it. The view of the bay was virtually non existant, and after sightseeing for the day in San Fransisco we returned to have found our Lap Top...
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Dear Valued Guest,
Please accept our sincere apologies for the problems you encountered at our hotel in 2008. Be assured we addressed these issues immediately thereafter.
In addition, we recently completed a major renovation to our guestrooms at the hotel. PLEASE consider visiting us again so we may be able to earn your business. The upgrades look wonderful (crown molding,...
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Pinole is a pretty decent little city, considering it borders the city of Richmond, aka the Murder Capital of Northern California. There are plenty of stores, restaurants and services for business or leisure travellers, and the proximity to both the Bay Area and the Napa Valley make it a good base of operations for tourists. This 70's-era motel has been...
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6 Reviews
2 Reviews
