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Quality Inn

Certificate of Excellence
2.0 of 5
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5100 Montero Way, Petaluma, CA 94954
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266 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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Santa Maria, California
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I thought this was very over priced for the value received. Breakfast offered was good with a variety to choose from. No room service to freshen up the room while we were gone all day. Desk clerks appology did not seem sincere for no maid service.

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Crescent City, California
Level Contributor
79 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Going to race in Sonoma with son-in-law. Wanted to make sure we had a decent place to stay based on reviews of other places and most in area sold out. So decided to spend extra money rather than risk being miserable. For some reason they really raised the rate for this weekend. Check in was easy and seeing I was... More 

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Seattle, Washington
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 1 week ago

I booked this room for my boss who had to work in Petaluma for two weeks. I booked it based on the great reviews I read. My boss is incredibly picky. I did not stay here personally. All I know is that she absolutely hated it from the moment she arrived. I heard complaints of no maid service (apparently they... More 

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Tacoma, Washington
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We've stayed at this place just for the night on our way from San Francisco to Redwoods National Park. We really liked it. Felt like an apartment. Good swimming pool and hot tub. Free hot breakfast served till 10:30am and is pretty good. The only drawback is that they don't have elevators to upper floors if you need to bring... More 

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Del Aire
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I found most things to be excellent about this inn and was torn about whether to rate it a four. The room was clean and comfortable. The staff was friendly and helpful. There was a tasty, hot breakfast, including bacon, sausage, and eggs. The pool was good-sized & clean (although the opening time was listed as 8 A.M. and one... More 

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Cynthia L, Owner at Quality Inn, responded to this review

keithP, we appreciate your comments about your recent stay. I'm happy to hear that for the most part, you enjoyed your stay. You are correct in observing that all rooms are not located in quiet areas. Your best bet, and Richard will steer you towards these rooms during future stays, would be to stay in one of the buildings up... More 

Annandale, Virginia, United States
Level Contributor
125 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Stayed here on business ONLY because of location. Room was very basic, workout room dated. Motel not hotel. However, all things considered this was a very nice two star hotel breakfast. Muffins from Costco and bagged scramble eggs heated but I was expecting coffee and a danish so pleased with yogurt, boiled eggs, and cereal in addition to the waffles,... More 

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Cynthia L, Owner at Quality Inn, responded to this review

Barbara A, thanks for your honest comments especially the part where you say you're a spoiled Hyatt guest. As a limited service hotel, we are no match for a full service Hyatt hotel. At least you tried us out. Maybe the next time you could ask for one of our Executive rooms. These rooms are located up around the swimming... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 29, 2015

We have stayed here twice, both for about a week at a time. Rooms are clean and nice. Front desk personnel very friendly and helpful. Good breakfast. Outdoor pool and free WiFi. Easy access to 101. Do not have a complaint at all about this hotel. Would recommend!!

Was this review helpful? Yes 1
Cynthia L, Owner at Quality Inn, responded to this review

Heather A, thanks for your great comments. I'm happy to hear you get to visit our area fairly frequently and that our hotel has been THE spot for you to stay. If you plan to be in town around the last week in August, we'll be throwing a 30th birthday party for ourselves and we would love to see you... More 

St Louis, United States
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 24, 2015 via mobile

Only complaint - couldn't get a king bed. Simon at the front desk was very pleasant and helpful. Room was clean, had no odors, was quiet until we heard the workers doing remodeling next door. No fault of the hotel-just noting we had a very restful sleep. Temperature control kept the room cool for me which was delightful. Breakfast was... More 

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Castaic, California
Level Contributor
173 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed July 23, 2015

Located just off the main route in Petaluma this place is traffic quiet. Organized as small groupings of rooms. parking is easy. Checking in was a breeze. The room was clean and comfortable. The flat screen TV had plenty of good channels. The pool was large and clean, as was the hot tub. Breakfast was great and include cooked (not... More 

Was this review helpful? Yes 1
Santa Rosa, California, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 21, 2015

My husband and I stay in many "park, sleep, fly" places. We find the places that has the breakfast included due to usual early flights. This stay had nothing to do with flying and found it by accident for other reasons. We were extremely surprised. I told the manager that we were very impressed and especially the breakfast. One of... More 

Was this review helpful? Yes 1
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