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All 7 Petaluma hotels

Sheraton Sonoma County - Petaluma

3.5 of 5 Hotel   |   745 Baywood Dr., Petaluma, CA 94954
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Ranked #3 of 7 hotels in Petaluma
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 1 week ago
mhodges71 Carlsbad, California
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383 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Carlsbad, California
Contributor
20 reviews 20 reviews
20 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The Sheraton Sonoma is very easy access from the freeway. That said - it's right next to the freeway and you do not feel like you are in Napa. I was here for a business trip so it was fine....but I would NOT want to use this for a wine weekend. There is a pool but you would be listening... More

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David S, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Hello mhodges, Thank you for your review on TripAdvisor. I appreciate your candid feedback regarding the hotel. Our location is handy to the 101 and many guests like how easy it is to get virtually anywhere in Sonoma County from here. We are 5 minutes to downtown Petaluma, 25 minutes to Santa Rosa, 30 minutes to the ocean and 40... More

Cicero, Indiana
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Sheraton Sonoma had everything you would want from a hotel while staying in Sonoma County. Petaluma is a charming little town, and the hotel is in a quieter area that made it nice for our home base. We had a beautiful room, spacious, clean and with all the amenities one would expect from a Starwood property. The only negative... More

Was this review helpful? Yes 1
David S, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Hi Dolores, Many thanks for your very positive comments. I really appreciate your detail, even on the things we can improve upon. I am especially pleased to read you enjoyed some of our area wineries and restaurants. Hope you can come back and try some more! David Scott General Manager More

Salt Lake City, Utah
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Good: -Nice location (I've noticed that some reviews have said it was noisy, but this was not my experience.) -Friendly staff -Great for pets (There is a walking trail just a few steps from the hotel, and it's a nice place to take your dog. They even provide bags to it's a cinch to clean up after Fido.) -Delicious... More

Was this review helpful? Yes 2
David S, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Dear ReviewerD, Thank you so much for your detailed review. It's always great when guests take the time to provide thoughtful comments. I am glad to hear you enjoyed the hotel and your stay overall. Regarding prices, as we are located in a highly seasonal destination, sometimes our room rates can vary from week to week, even day to day.... More

Apple Valley, California
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

My sister and I recently spent four nights at this hotel. Our stay was very nice, but they offer NO continental breakfast at all. This is not an economy hotel. I thought it was pretty much the norm now days to offer something in the morning. The room was $150. a night +, and to offer nothing is somewhere I... More

Was this review helpful? Yes 1
David S, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Hi Barbara, Thanks very much for your feedback and I am pleased you enjoyed your stay overall. Regarding breakfast, we do offer packages that include a full breakfast served in our restaurant. You might consider booking one of these packages if you stay with us again, otherwise, delicious breakfasts are available in both our restaurant and through room service delivery.... More

West Des Moines, Iowa
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Not a lot of options in Petaluma, so we selected this hotel since we were going to the Artisan Cheese Festival and it was being held at the property. Pretty average, nothing fancy. Room was clean. Shower had adequate water pressure but it made a really annoying shrill. I would stay again if we had to stay in Petaluma again.

Was this review helpful? Yes 1
David S, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Hello KPETE0, Thanks so much for taking the time to write. I'm glad your enjoyed your stay overall and especially attending the Artisan Cheese Festival. Its a great event and always receives terrific comments from our guests. Thanks again, David Scott General Manager More

Senior Contributor
42 reviews 42 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 19, 2014

Stayed 2 nights for our son's graduation from Chief Petty Officer Academy. We initially had a minor problem with the room but they immediately upgraded us to a marina view room and comped us breakfast. Super quiet rooms and comfortable beds. Front desk staff was excellent and accommodating. We only had breakfast at the restaurant and service was kind of... More

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David S, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Hi DKB, Thanks very much for your positive comments. We are honored to host the Coast Guard graduation dinner several times each year and I am glad you were able to stay with us and to celebrate your son's achievement. It sounds like you were able to enjoy several of our areas beautiful visitor attractions during your stay. Two of... More

Los Angeles, California
Top Contributor
71 reviews 71 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed March 18, 2014

There are very few good hotel options in Petaluma, so you'd like to think Sheraton Sonoma County could exploit the market situation. But time and time again, they fall way short of the mark. They struggle to keep staff, and this constant turnover leads to very poor service at the front desk. Additionally the hotel itself is in need of... More

Was this review helpful? Yes 1
David S, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Dear NovaJim, I am very sorry to hear of your disappointing experience. Issues regarding cleanliness and service are not acceptable. On the plus side, we will be completely renovating all guest rooms in the hotel late this year and, after some considerable turnover, our staff at the front desk is now stabilized. Thank you for your candid comments. David Scott... More

Newport Beach
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 17, 2014

We stayed 2 nights and loved the place. The staff was friendly, the rooms were clean and this hotel is also pet friendly. A small restaurant past the lobby had pretty good food and the servers were very friendly. I would go back there in a heartbeat. Also free parking.

Was this review helpful? Yes 2
David S, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Hi Critique29, What a great review, thanks so much for sharing your experience on TripAdvisor. I'm especially glad to hear your enjoyed that we are a pet friendly hotel. Hope you can come back again soon! David Scott General Manager More

Kelowna, Canada
Top Contributor
147 reviews 147 reviews
16 hotel reviews
298 helpful votes 298 helpful votes
4 of 5 stars Reviewed March 9, 2014

Wonderful reception, good pricing, pet-friendly, comfortable room with excellent bed, and nice facilities. We enjoyed this classy hotel at the marina. The only sour note was the charming but forgetful chef. He didn't bring us the promised yoghurt, but the waitress made up for it. Chef later 'explained' his memory was not good. And the kitchen was 'full of staff... More

Was this review helpful? Yes 4
David S, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Dear Dutchman, Thanks very much for taking time to review our hotel and its great to hear you had a good time. And I will follow up with our Chef regarding his forgetfulness! David Scott General Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 8, 2014 via mobile

Im a Marriott girl but decided to try something new. I made reservations at 700 pm online and got to the hotel at 730. The girl at the desk was pleasant at first and after giving her the confirmation she said it was not showing and directed me to the restaraunt or lobby. 15min later several people showed so I... More

Was this review helpful? Yes 2
David S, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Hello Disneylove, Thanks very much for your comments and feedback regarding your check-in experience. We have had a couple of problems with our reservations system in the past few weeks and they are now, fortunately, resolved. I am very sorry to hear of the delay in check in as a result of this but am pleased you enjoyed your guest... More

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Additional Information about Sheraton Sonoma County - Petaluma

Also Known As:
Sheraton Sonoma County - Petaluma Hotel
Sheraton Sonoma County - Petaluma Hotel Petaluma
Sheraton Sonoma County Petaluma
Sheraton Sonoma County
Sheraton Petaluma
Petaluma Sheraton
Sheraton Sonoma County - Petaluma CA
Address: 745 Baywood Dr., Petaluma, CA 94954
Phone Number:
Location: United States > California > Sonoma County > Petaluma
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Petaluma
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Sonoma County - Petaluma 3.5*
Official Description (provided by the hotel):
Sheraton Sonoma County Petaluma is close to the area's premium wineries, spectacular Pacific beaches, dense redwood forests, and a variety of golf courses, and art galleries. ... more   less 
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