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All 7 Petaluma hotels

Sheraton Sonoma County - Petaluma

3.5 of 5 Hotel   |   745 Baywood Dr., Petaluma, CA 94954
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Sheraton Sonoma County - Petaluma
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Ranked #4 of 7 Hotels in Petaluma
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A recent review
3 of 5 stars reviewed 2 weeks ago
Robert W West Tisbury, Massachusetts
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416 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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English first
St. Louis MO
Contributor
20 reviews 20 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We had 3 rooms here for my husband's 60th birthday trip which began in San Francisco. Three months ago I booked, with points, a suite and 2 deluxe marina-view rooms. I had extensive conversations regarding which suite I would receive and was told how nice the hotel was and how wonderful the marina was and how beautiful the marina-view rooms... More

Was this review helpful? Yes 1
David S, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Dear Peaceful, Please accept my sincere apologies for the issues you recently experienced. I truly wish you had not been so inconvenienced and disappointed, especially as you were celebrating a milestone birthday. I would also like to apologize for our response and inadequate initial offer of a points refund. We have processed a full refund of your points through SPG... More

West Tisbury, Massachusetts
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This conference hotel is modern and clean, with large rooms and quality furnishings. But check-in seems complicated, with the desk person seeming to have difficulty operating the computer with ease, resulting in a 10+ minute wait while the guest in front of me was being checked in; then it took lots and lots of computer clicking during my check-in process.... More

Was this review helpful? Yes 1
David S, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Hello Robert, Thank you for taking the time to comment on your stay. Please accept my apologies for the service issues you have mentioned. We have recently gone through some significant turnover in staffing and our new folks are still becoming familiar with some of our systems. There is no reason, however, for the front desk to be unmanned for... More

Santa Barbara, California
Top Contributor
66 reviews 66 reviews
17 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful looking facility as you approach from the freeway. Reception staff very personable. Decided to stay an extra night and even though it was a holiday weekend night let us stay in the same room and a the lower weekend rate. Check for lowest rate. In our small group the rate differential between high and low was significant. Room overlooking... More

Was this review helpful? Yes 1
David S, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Hello HEH and thanks very much for your very kind comments. I'm glad you enjoyed your stay and also your meals in our restaurant. When you return to this area I hope you will stay with us again. David Scott General Manager More

Annapolis, Maryland
2 reviews
4 of 5 stars Reviewed 3 weeks ago

My husband and I enjoyed our stay in the Sheraton in Petaluma in June. The room was very comfortable, spacious, great water pressure, and the bed was super comfortable. The hotel seemed to have trouble adequately staffing the micro-Starbucks in the lobby, but it was a minor inconvenience.

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David S, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Hi Mary, Thanks very much for your very positive comments. I'm really glad you enjoyed your stay with us and especially a good nights sleeep on our Sheraton Sweet Sleeper bed. Hope you can come back and visit again soon! David Scott General Manager More

Orlando, Florida
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here while visiting Point Reyes National Seashore, about 45 minutes away. The hotel was clean and pleasant. Staff was friendly and helpful. Room and bath were respectable size. We had a nice view of the adjacent marina. Wi-Fi was free and worked well. We had a club room (not actually on the club floor) with included light breakfast... More

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David S, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Hi Ronald, Thanks so much for taking time to comment on your stay. It sounds like you had a great time! The Point Reyes Seashore area is absolutely gorgeous and a wonderful place to visit. I love the beaches there. The Sonoma County area has a lot to see and do, hopefully you will have a chance to visit again.... More

seattle
Top Contributor
57 reviews 57 reviews
42 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel was conveniently located for our visit to family in Petaluma and for touring Sonoma Wine Country. Liked the fact that it was dog friendly and had free close by parking. Room was pleasant enough, but the air-con system seemed antiquated - very noisy. Entire hotel seemed like a place from the 1970 or 80s. Was adequate for our... More

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David S, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Hello Norm, Just a note to thank you for your comments. Regarding the look of the hotel, please note we will be completely renovating all guest rooms later this year. Perhaps you can come and check out our new look if you are back this way. Thanks again! David Scott General Manager More

Suburban Chicago
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If you want plush or quaint, don't stay here. But if you're accustomed to the Sheraton brand and want a reasonably priced place with a convenient location, do stay. The hotel is a minute off the 101 highway, 5 min from charming downtown Petaluma, and 20-30 min from Sonoma. It's adjacent to a wetlands trail, ideal for morning exercise. Rooms... More

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David S, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Hi Love2Travel, I really appreciate your positive comments. Thank you for staying with us and see you soon! David Scott General Manager More

Irvine, California
Top Contributor
65 reviews 65 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

visited Petaluma on a business trip for a few days. Nice looking hotel, friendly staff, clean rooms nicely decorated food: bar offers happy hour with half price food (same as restaurant) burger was very good, coworkers also ate a variety of food and said all food was very good cons: a/c had no automatic shut off so either on or... More

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David S, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Hi Ann, Thanks so much for your overall very positive comments. I'm glad you had a chance to enjoy Chef Danny's food with your co-workers. I have followed up on the areas that you have mentioned that need attention. Thank you again. David Scott General Manager More

Tokyo, Japan
Senior Contributor
40 reviews 40 reviews
32 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

An hotel in the middle of the way , nothing special Not much of services provided the bell boy was not sure weather he should help or not... The room itself was pretty nice Not much to say , stay here if you must

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Santa Ana, California
1 review
5 of 5 stars Reviewed August 13, 2014

Our 4th stay at this hotel - we plan on many more while visiting our daughter while she is attending Sonoma State University. Each time we have visited the staff has been very friendly. Check in/out are very efficient. Very easy freeway (US 101) off and on. Also close to "Old Petaluma" for restaurants and shopping. Each of our room... More

Was this review helpful? Yes
David S, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Hello Les, Thanks very much for you very positive comments. We look forward to seeing you and your family again soon as your daughter continues at Sonoma State. All the best, David Scott General Manager More

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Additional Information about Sheraton Sonoma County - Petaluma

Address: 745 Baywood Dr., Petaluma, CA 94954
Phone Number:
Location: United States > California > Sonoma County > Petaluma
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Sonoma County - Petaluma 3.5*
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Also Known As:
Sheraton Sonoma County - Petaluma Hotel Petaluma
Sheraton Petaluma
Petaluma Sheraton
Sheraton Sonoma County - Petaluma CA

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