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Hotel Cheval

Certificate of Excellence
4.0 of 5
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1021 Pine Street, Paso Robles, CA 93446
Hotel Cheval
Best prices for: 1 room 1 guest
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Ranked #2 of 18 Hotels in Paso Robles
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Dsmiley123 Del Mar, California
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221 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Del Mar, California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Lovely little hotel in downtown Paso. Great start off spot for wine tours. They unfortunately are the victim of a disturbing odor problem from a brewery several miles away. Their response to the problem could have been better (let us know, provide a candle or sache in the room etc). They gave me a 10% discount fairly begrudgingly with the... More 

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Santa Barbara, California, United States
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Beautiful location within easy walking distance to the best restaurants; a lovely room with walk-in shower, but the service level varied from fabulous and helpful to non-existent and breakfast was a disaster. Staff need training and oversight.

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We recently spent two nights at Hotel Cheval as we explored the area around Paso Robles. The hotel was a spectacular spot to relax and enjoy after busy days out touring. The service was great - we were warmly greeted when we arrived, and given lots of suggestions of wineries to visit and restaurants to try. Since we were first... More 

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Pleasanton, California
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights in this fabulous hotel, just a half block off of the community square in Paso Robles. Beautiful rooms (rooms on 2nd floor have high, vaulted ceilings), fireplace,comfy beds, great breakfast and really friendly staff! But the true highlight of this property is the charming center courtyard with lots of seating areas and two large open fireplaces that... More 

Was this review helpful? Yes 1
Cheval1021, General Manager at Hotel Cheval, responded to this review

Thank you so much for your review. I was thrilled to read that you enjoyed the outside fireplaces and the peppermint S'mores! Please do come back and see us again soon. Maybe we can arrange that week stay so that you may experience more of the restaurants and wineries - there are many still left to explore! More 

Simi Valley, California
Contributor
18 reviews 18 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed their with my wife for an anniversary trip Mar 30 - Apr 2. Hotel is very nice. No views, as it's situated in the heart of downtown Paso. We had one of the luxury rooms upstairs. It was a large, nice room, comfortable bed and nice amenities. We were out and about and were not able to take advantage... More 

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Cheval1021, General Manager at Hotel Cheval, responded to this review

Thank you so much for taking the time to write such a detailed review, I am sure that this is a huge help to potential guests. I was happy to read that you enjoyed The Pony Club and it's happy hour menu. It is very popular with hotel guests and locals. We would love to welcome you back so please... More 

San Francisco, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The Hotel Cheval is a beautiful boutique find in downtown Paso Robles, with wonderful rooms, an enchanting courtyard with multiple fireplaces, and gourmet s'mores to cap a romantic evening. It was perfect except for the multitude of gnats in the room, and the large cricket that mortified my insect phobic wife. We must have killed a dozen of the little... More 

Was this review helpful? Yes 2
Cheval1021, General Manager at Hotel Cheval, responded to this review

Thank you so much for the review. I sincerely apologize for the gnat problem. As you are aware all guest room doors open on to the courtyard and while it is a beautiful place to sit, it does attract wildlife. There are an abundance of plants and water which make for a perfect habitat for small creatures. We do have... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2015

I stayed at Hotel Cheval with a few girlfriends for a weekend of wine tasting and general R&R. Cheval's location is primo - right off the main town square and 2-minute walks from restaurants and shopping. Robert and the front desk staff were instrumental in planning our weekend, from recommending restaurants to arranging in-room massages. Each room is unique and... More 

Was this review helpful? Yes 1
Cheval1021, General Manager at Hotel Cheval, responded to this review

Thank you so much for your review! Rob and his Guest Services staff are always eager to help plan activities during a stay at Hotel Cheval. I agree with your comments regarding our location, perfect for a short stroll to dinner! I hope we will be able to welcome you back again next year for another girls weekend. More 

Lake Zurich, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 17, 2015

Every good thing we read about this hotel is true. Excellent service all around. Lovely setting and architecture to support the ambiance of wine country. Complimentary breakfast and brunch with a variety of food choices and made to order omelets. Spacious rooms. Clean and updated baths. The most comfortable pillows, mattress and comforter. Perfect location to walk to the town's... More 

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Cheval1021, General Manager at Hotel Cheval, responded to this review

Teri, thank you for taking the time to review our hotel. Excellent service is something that we strive for, it is lovely to hear that our efforts pay off. I am so glad you enjoyed the breakfast, we are constantly reviewing guest comments to see how we can improve this service. We have an information sheet regarding our beds and... More 

Saint Louis, Missouri
Contributor
19 reviews 19 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 15, 2015

I need to preface this review by saying I'm pretty sure we got the last room in the hotel so it was probably not the best this place has to offer. Hotel Cheval was clean and cozy. The room was a bit small, but the bathroom was a decent size. The bathroom in our room only had a shower, but... More 

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Cheval1021, General Manager at Hotel Cheval, responded to this review

Thank you so much for reviewing our hotel and giving us such constructive feedback. I am so sorry to hear that your expectations were not entirely met. All relevant departments have been notified of your critique and we will make sure procedures are corrected and/or improved. We are currently working on a room service menu and hope to have that... More 

Tulsa, Oklahoma
Top Contributor
106 reviews 106 reviews
22 hotel reviews
165 helpful votes 165 helpful votes
5 of 5 stars Reviewed March 15, 2015 via mobile

We are travelers, and we appreciate great service and nice hotels. We were not prepared to find the nicest inn we can recall in Paso Robles. From the welcome we received on arrival, to our beautiful room, to the Pony Club bar in the evenings, to the delicious breakfasts, to the suggestions and reservations at the top local wineries, we... More 

Was this review helpful? Yes
Cheval1021, General Manager at Hotel Cheval, responded to this review

Thank you Teresa for your wonderful review of our hotel. I am thrilled that you and your husband had such a positive experience during your stay with us. The staff are always delighted when they can offer suggestions for wineries that our guests are not yet familiar with. When your travels bring you back to the west coast , please... More 

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