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Holiday Inn Express & Suites

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2455 Riverside Avenue, Paso Robles, CA 93446
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Holiday Inn Express & Suites
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252 Reviews from our TripAdvisor Community

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Traveler rating
    139
    80
    21
    9
    3
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84
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40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
  • All months
    (252)
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    (63)
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    (55)
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Turlock, CA
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Staff was helpful and friendly. The room was cool, clean, newly remodeled(?), very spacious, nice amenities (microwave, coffee maker, refrigerator, sink, and cabinets). Breakfast was the standard Holiday Inn Express breakfast, biscuits gravy, little egg & cheese omelete, cereals, bread, yogurt, muffins, fruit - It also had an instant pancake maker! We stayed in the separate building in the back... More 

Was this review helpful? Yes
HixRep, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Dear Dazyls Thanks for taking the time to leave some feedback regarding your recent stay with us. We are happy to hear that you enjoyed your stay and would love to see you next time you are in the area. Safe travels Sincerely Guest relations More 

Santa Cruz, California
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The beds were super compfy. Very clean room. Kids loved it and the staff was very friendly. Pool was clean and great work out room. All comforts of home with coffee maker, micro and fridge. Bathroom and tub were very clean. Within walking distance to cool affordable places to eat. Will definitely stay again!

Was this review helpful? Yes
HixRep, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Dear Ms mama Thanks so much for choosing to stay with us and for leaving such wonderful, detailed review information. We are happy to hear that you all enjoyed your stay and the amenities that we have to offer, we would love to see you next time you are in the area. Take care and safe travels Guest relations More 

Goleta, California
Level Contributor
176 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 1 week ago

We checked into the hotel, the front desk staff were professional and friendly. When opening our room, we found another couple already there! After apologizing we went back down to the desk where it was determined that another, earlier staff member "moved some rooms around" but didn't move all of the rooms. The in charge manager was very apologetic and... More 

Was this review helpful? Yes
HixRep, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Dear Cathy Oops and awkward yes, I am happy to hear there was a good resolution here. Definitely the first time I have read this happening at our property. Anyhow thanks for taking the time to leave some feedback and we are happy to hear the rest of your stay went well:) Take care and safe travels Guest relations More 

San Francisco, California
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good hotel next to many food options and what looks like recently renovated rooms that is one of the nicest in the Holiday Inn chain. Pros: ■ The check-in was quick, friendly and efficient. I was thanked for being a Platinum Elite IHG member and I believe I was upgraded to a suite. ■ Our room was... More 

Was this review helpful? Yes
HixRep, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Thanks so much for taking the time to leave some great feedback We love to see the four star rating and would love to host your stay next time you are in the area Safe travels Guest relations More 

Los Angeles, California
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

First and foremost, I was recognized as a Platinum Member which is a bit rare from other IHG hotels. The guy at the front desk was very personable. He upgraded my room which is a nice gesture. The hotel itself is quite nice. I think they're doing some kind of renovation across the main bldg where my room was. I... More 

Was this review helpful? Yes
HixRep, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Dear Yen Thank you so much for choosing to stay with us and very being a very valuable IHG member! We really appreciate all of your detailed feedback and love to see the five star rating!! I will make sure yr feedback is passed along to the rest of our staff at our weekly meeting:) Safe travels always and please... More 

Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It was 3:00 in the afternoon when our car broke down 10 miles outside of Paso Robles. We got our car towed to a dealership and since it was already late afternoon, we knew we wouldn’t get the car back. We needed a hotel. I called the Holiday Inn Express in Paso Robles and explained our predicament to John, the... More 

Was this review helpful? Yes
HixRep, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Dear Spider Wow, what a wonderful heart warming review!! I am so happy to hear that we could be there for you and your family and that we were able to make a difference. We really appreciate the feedback and sincerely hope to see you guys, although under less stressful circumstances ... next time you are in our area! Take... More 

Orlando, Florida
Level Contributor
54 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 26, 2015

The staff processed our 5 rooms quickly and they were accommodating. The hotel is very close to several good food options. The lobby and the rooms were very clean. The price was good for the location. Would stay again if we are in town.

Was this review helpful? Yes 1
HixRep, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Dear Flysaab Thanks so much for choosing to stay stay with us and for leaving some wonderful feedback!! We always love to see the five star rating and I will be sure to pass your comments along to the rest of our staff at our next meeting! Safe travels and come and see us soon Guest relations More 

San Diego, California
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed June 23, 2015

The building was renovated about a month before we stayed and it was quite nice. Everything was clean and in excellent shape. We were in town just overnight, but the beds were comfortable, the bathroom was spacious and nicely redone. The halls looked clean. Everything had that "new" feel and smell. I was participating in the AIDS LifeCycle and most... More 

Was this review helpful? Yes
HixRep, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Dear Carlos Thanks so much for leaving some detailed feedback regarding your recent stay with us. We are happy to hear how well everything worked out for you and that we were able to accommodate your schedule. We value our property to be a very cyclist friendly place to stay with our pool and spa and complementary breakfast:). Please come... More 

Lancaster, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 22, 2015

We thought the hotel was great, staff was friendly, breakfast was better then most, we were thoroughly impressed with the room. BUT our truck got broken into in the parking lot, for me this is one of my biggest fears. I need to be able to trust my vehicle in your parking lot. We only stayed one night and I'm... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Dear Emily C, Thank you for taking the time to review our property. I certainly appreciate you taking the time to bring your concerns to our attention. It is nice to know you found our hotel up to your par and regarded our friendly staff. Guest comfort and safety are of the utmost concern to us and our hotels are... More 

San Jose, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 10, 2015

OK, honestly, I wasn’t expecting much from a Holiday Inn Express, but since I was able to use my IHG points, my husband and I stayed here for one night after a day of Paso Robles wineries visit. I must say that we were very pleasantly surprised. The people at the front desk were very courteous and the room they... More 

Was this review helpful? Yes
HixRep, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Dear Nana Thanks for choosing to stay with us and for awarding us with the five star rating. I will be sure to pass your feedback along to the rest of our team. Take care and safe travels and we would love to host your stay next time you are in the area! Sincerely Guest relations More 

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