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Holiday Inn Express Hotel & Suites Pasadena Colorado Blvd.

#10 of 30 Hotels in Pasadena
Certificate of Excellence
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3500 East Colorado Blvd, Pasadena, CA 91107
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Holiday Inn Express Hotel & Suites Pasadena Colorado Blvd.
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Holiday Inn Express Hotel & Suites Pasadena Colorado Blvd.
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206 reviews from our community

Traveler rating
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    84
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lexington, Kentucky
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I came to visit my daughter. The location is nice. The room was clean and very nice. The staff was nice. The price changed every night though and could vary by $30 a night. It ended up being the most expensive Holiday Inn Express that I have ever stayed out. Probably would look elsewhere next time.

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jakarta
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Although I did not stay here I had to write this review to showcase the hotel chains' ridiculous policy. I cancelled my room reservation 4 MONTHS before staying there and they still charged me the FULL price of my stay. I may the closer to the stay date the more difficult it may be to get replacement guests but 4... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pasadena Colorado Blvd., responded to this review

Dear csu021, Thank you for taking time out of your busy day to leave us a candid review. I would like to offer a sincere apology if you think the cancellation policy was unjust. We offer the opportunity for a deeper discounts to our customers. In order to offer these rates we must attach restrictions such as cancellation fees or... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

we just stayed at Holiday Inn Express Pasadena with family. We hade great clean room, great staff and it's being remodeled. Also free water every time you ask front desk. Can't wait to come back in October. 5 star.

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San Diego, California
Top Contributor
96 reviews 96 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed February 8, 2015 via mobile

The service at this hotel was exceptional, but they can't hide the fact that it's an old place in need of refurbishment. Well, they're finally updating the place, and they're doing it while remaining open. I arrived on a Friday afternoon, while they were jackhammering the pool and jacuzzi. After I checked out on Saturday there was a planned water... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pasadena Colorado Blvd., responded to this review

Dear 5_Frosts, Thank you for taking the time to share your recent experience with us. I am delighted to know that you liked our breakfast served and that you were satisfied with the service you have received from our staff. On the other hand, allow me to sincerely apologize for any inconvenience you may have experienced due to the on... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 23, 2015

I'm glad my girlfriend and I stayed here for the IMATS 2015! We could've stayed across the street but didn't want to spend too much at lodging expenses. The hotel is actually not far from the Pasadena convention center and glad we stayed there and got to enjoy and saw the different stores and restaurants near the hotel. The closer... More 

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Agoura Hills, California
Contributor
19 reviews 19 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 6, 2015

We were looking for a clean, safe, inexpensive place to spend the night, and we found it. The room was comfortable -- in fact, it even had a separate sitting area with its own TV. The staff was friendly. The breakfast was solid -- although by 9:30am they were out of eggs. Downsides? There were a few... The hotel is... More 

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Oceanside, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 6, 2015

We had a one night stay in the property. This was our first time staying in Pasadena and we just wanted a roof over our head and a clean bed to sleep on. The reception staff (Joseph) was very friendly and professional. The lobby was open, airy and nicely decorated for the holidays. The room had all the basics, we... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pasadena Colorado Blvd., responded to this review

Dear Deb H, Thank you for taking the time to share your recent experience with us. I am pleased with your positive comments regarding our hotel, especially when you mentioned about our friendly staff and free breakfast. It is always hugely motivating on our end to receive commendable feedback from our valued guests like you. We would like to let... More 

Seattle, Washington
Senior Contributor
41 reviews 41 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed January 4, 2015

Stayed here based on reviews from Tripadvisor and this is the first hotel I've stayed at that Tripadvisor has disappointed me. The hotel is extremely old and is located in the middle of auto row. The only thing that i was impressed with was the hotel staff, they were super friendly and super helpful but still doesn't make up for... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pasadena Colorado Blvd., responded to this review

Dear place-name-here, Thank you for taking the time to review our property. I appreciate your kind remarks about the friendly and helpful staff at the hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It seems that we were not... More 

1 review
2 of 5 stars Reviewed January 3, 2015

October, 2014 - I was able to look past the aging infrastructure - there was quite a bit of construction going on, so they are trying to update the facility. However, when a stranger used a key to get into my room at in the middle of the night, I was horrified.The next morning the manager had only this to... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pasadena Colorado Blvd., responded to this review

Dear Sheila K, Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We are sorry you were not satisfied with the service you received... More 

Baltimore, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 3, 2014

A very nice Holiday Inn and extremely nice staff…very much wanting to please. free bottled water just ask at desk whenever you want, breakfast very good for a FREE buffet with the usual scrambled eggs, pancakes, lots of sweet things..basic but not fancy, will get your day going if you can eat these kind of foods. Small fitness center fit... More 

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