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Holiday Inn Express Hotel & Suites Pasadena Colorado Blvd.

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3500 East Colorado Blvd, Pasadena, CA 91107
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Pasadena Colorado Blvd.
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225 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Columbus, Ohio
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great location on east side of pasadena. Convenient to highway. 30 minutes to Universal studios and 1 hour to anaheim. Perfect spot to begin the day. Customer service at front desk was ideal. I asked for driving directions and they had no issues in producing them. I would stay here again. No issues with the room or the amenities.

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Midlothian
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

staff is extended ,rooms are out standing , The general manager knows how to do his job and do it right .I stay at a lot of hotels and a lot of general managers don't know what they're doing if they have a problem they don't know how to handle it the right way my recommendation if you have a... More 

Was this review helpful? Yes
Stephane M, General Manager at Holiday Inn Express Hotel & Suites Pasadena Colorado Blvd., responded to this review

Dear Scott, Thank you for taking the time to share your experience at the Holiday Inn Express & Suites Pasadena. I am delighted to know that we did our job the right way to earn the compliments of a expert in traveling! I sincerely appreciate your kind words and will share it with the rest of our team. Hopefully your... More 

Johnstown, Pennsylvania
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I was in this room as part of an organization's group reservation. I didn't book the hotel or have influence on the choice. This hotel lobby was under construction so it was understandable that the staff would be a little off their game. So I was understanding that the a.c. was broken in my room the first day/night. Then, after... More 

Was this review helpful? Yes 2
Stephane M, General Manager at Holiday Inn Express Hotel & Suites Pasadena Colorado Blvd., responded to this review

Dear Distiny, There is no word to describe my disapointment reading this review and to realize the level of inconvenience you experienced during your stay. At the end of July we had a few room infested by ants, and an exterminator company was called right away and took care of this issue during 3 days in a row their staff... More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On a business trip: clean room, comfortable suite, great bed and pull out couch. Printer available, WiFi worked well, even a decent breakfast bar in the morning. The pool and hot tub are clean, staff is friendly. I'd stay again anytime I'm in the area.

Was this review helpful? Yes
Stephane M, General Manager at Holiday Inn Express Hotel & Suites Pasadena Colorado Blvd., responded to this review

Dear Alliishappy, I am delighted to see that you found your place to stay in Pasadena. You encouragement are much appreciated and I will share it with the entire staff. I also noticed that you mentioned you were here on a business trip, do not hesitate to contact us directly if you wish to consider the opportunity to set up... More 

New York City, New York
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

If I based my opinion of Pasadena as a whole on this hotel, no one would ever visit. The hotel itself is undergoing renovations...I wish I knew this in advance. As it was, I was scheduled to stay two nights; I checked out after one night. Right now, it has all the charm of a hotel with outdoor room access.... More 

Was this review helpful? Yes 1
Stephane M, General Manager at Holiday Inn Express Hotel & Suites Pasadena Colorado Blvd., responded to this review

Great news! Renovations are over! Just a few more days to finish the fitness room and our hotel will be brand new! Thank you for sharing your experience with us. I apologize if we were not able to reach you before your arrival to give you the last update on our renovation, our front desk staff perform courtesy call for... More 

Riverside, California
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed here for one night and will never return. The room was recently renovated , but the hotel itself was still under construction . The amenities were horrible as well as the food, no lobby restroom, no direct access to lobby, had to walk around the back for the elevator . No security cameras around the parking structure or elevators... More 

Was this review helpful? Yes 1
TrippyAnnie
Level Contributor
7 reviews
5 of 5 stars Reviewed July 26, 2015

I got a room here in the AM for a stay that evening and was very pleased. I got a suite for perhaps half the price of a regular room had I gotten one closer to the center of LA. I had fun with the automatic pancake making machine, too. I had two TV's in the room, and the room... More 

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Stephane M, General Manager at Holiday Inn Express Hotel & Suites Pasadena Colorado Blvd., responded to this review

Dear Trippyannie. Thank you for taking the time to review our hotel and congratulations on you DVM test! You are absolutely right! Staying at the Holiday Inn Express and Suites Pasadena is a perfect alternative to Downtown LA! We are conveniently located with an easy freeway access or metro line and still near Old Town Pasadena. We are all looking... More 

Dallas, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 17, 2015

We stayed here for 5 nights and were very pleased with our room, the location and the breakfast offered each morning. Hotel personnel were very helpful and friendly. The lobby renovation is not complete, so they have set up shop in one of the meeting rooms for the main desk as well as the breakfast area. Room renovations are complete... More 

Was this review helpful? Yes
Stephane M, General Manager at Holiday Inn Express Hotel & Suites Pasadena Colorado Blvd., responded to this review

Dear STDallas, Thank you for taking the time to review our hotel and thank you for your advice regarding the bathroom. I am glad to read you enjoyed your stay and I can already confirm that you will like it even better on your next visit since our new lobby is schedule to open really soon. Thank you for choosing... More 

Singapore, Singapore
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 16, 2015

Comfortable room size (queen room). Room newly renovated. As hotel was undergoing renovation, breakfast was served in a makeshift lobby area. Breakfast has scrambled eggs, sausage, bacon, biscuit/gravy. We were there for 4 nights during the 4th of July weekend. It seemed they were unable to cope with the crowd during breakfast. Food and drinks were not replenished fast enough... More 

Was this review helpful? Yes 1
Stephane M, General Manager at Holiday Inn Express Hotel & Suites Pasadena Colorado Blvd., responded to this review

Dear tjtravels88, Thank you for taking the time to review our hotel, Our complimentary breakfast is definitely a popular spot for all our Guest, you will be please to know that our new lobby plan included a largest breakfast area than before, we also extended the breakfast service hours during summers time to allow more flexibility, you can choose to... More 

Londonderry, New Hampshire
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 14, 2015

Upon entering the room I noticed an odor. I pulled the FILTHY filters located in the window A/C unit and washed them in the tub. This helped with removing the unpleasant odor. The overall condition of the room was okay but was it worth the 70-80 dollar savings by not staying at the Marriott? I'm not sure. The front desk... More 

Was this review helpful? Yes
Stephane M, General Manager at Holiday Inn Express Hotel & Suites Pasadena Colorado Blvd., responded to this review

Dear Purple92cat, Thank you for taking the time to review our hotel, Our air conditioning unit are brand new one as we replaced them all when we completed the renovation of all our Guest room which was done last month. following your comment our engineer went ahead and verified that all filters and A/C unit were clean functional which was... More 

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