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Holiday Inn Express Hotel & Suites Pasadena Colorado Blvd.

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3500 East Colorado Blvd, Pasadena, CA 91107
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Holiday Inn Express Hotel & Suites Pasadena Colorado Blvd.
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Holiday Inn Express Hotel & Suites Pasadena Colorado Blvd.
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213 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Jose, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I just spent 4 days at this hotel. It was great considering the massive renovation the lobby is going through. The rooms are nice and well kept. The breakfast is good and well stocked...never ran out of anything. They also interchange their menu so you don't eat the same thing every day. Parking is easy, convenient and complementary. The pool... More 

Was this review helpful? Yes 1
Stephane M, General Manager at Holiday Inn Express Hotel & Suites Pasadena Colorado Blvd., responded to this review

Dear Andrea3779, I am delighted to read your review! I agree it is especially sunny, and it get's hot here in Pasadena, feel free to grab some of our complementary bottles of water, we have it available at the front desk at room temperature or cold as you prefer. thank you for supporting our Lobby renovation, our construction team is... More 

Lakeland, Florida
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

This Holiday Inn is like new. They are completing a renovation, the lobby is almost finished. I would have given it five stars if it was a stand alone hotel, however that is very minor. Parking is free in a attached garage. Their breakfast is better than most other "Fast Start" breakfast. Make sure you try one of the cinnamon... More 

Was this review helpful? Yes 1
Stephane M, General Manager at Holiday Inn Express Hotel & Suites Pasadena Colorado Blvd., responded to this review

Dear CaptainFax, Thank you for taking the time to share your feedback. As you mentioned we offer complimentary parking, WiFi, and even breakfast! You will be surprise on your next visit as the lobby you were able to enjoy was actually the old version, before remodeling! Our new lobby will offer more space for the breakfast area and the latest... More 

Peachtree City, Georgia
Level Contributor
82 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

I was pleasantly surprised upon entering my room at the stunningly attractive remodel of this property. It is very tastefully done... all new everything... carpet, tile, counter tops & faucets in bath, & wallpaper. I consider the décor well above what one might find in the average HI Express... very clean room. I was also delighted to find that the... More 

Was this review helpful? Yes 2
Stephane M, Manager at Holiday Inn Express Hotel & Suites Pasadena Colorado Blvd., responded to this review

Dear Forteiii, Thank you for taking the time to review our hotel, this is the best way to help us to improve, and thank you as well for posting a picture of our new bathroom, at the Holiday Inn Express Pasadena, all our room are now completely remodeled to offer the most comfortable stay our Guest deserve. You will be... More 

Bakersfield, California
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 5, 2015

We were at this property 30 April-3 May. The place is under renovation. I did not know this when I made the reservation. I did however receive a phone call from them a couple of days before our arrival to let me know. When we arrived we were given a newly completed room on the second floor. The construction was... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pasadena Colorado Blvd., responded to this review

Dear Craigatcraignet, Thank you for taking the time to post a candid review of our property. We are pleased to read that you have regarded our beds to be comfortable. On the other hand, it is regrettable that the ongoing renovation, some amenities in the bathroom and breakfast selections fell below your expectation. Please accept our sincerest apologies for any... More 

Cincinnati, Ohio
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 27, 2015

Cordial helpful staff, every single one of them. Resolved a booking change that was complex and unavoidable, and required an imaginative solution from their end. Excellent breakfast. Convenient free parking. Very reasonable rate. Rooms are undergoing renovation, and if they are half as classy as the lobby and breakfast room they will make this motel an amazing bargain for quality... More 

Was this review helpful? Yes
Rowland Heights
2 reviews
5 of 5 stars Reviewed April 3, 2015

Nice place to get away.. We spent a weekend in Pasadena and decided to spend the night here. Our room was clean, the price was ok( it's pasadena). The person at the front desk was nice. They told us what spots to go hang out at. Over all it was a relaxing weekend. Recommend this place it's safe, clean, and... More 

Was this review helpful? Yes
Winston Salem, North Carolina
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed March 2, 2015

I came to visit my daughter. The location is nice. The room was clean and very nice. The staff was nice. The price changed every night though and could vary by $30 a night. It ended up being the most expensive Holiday Inn Express that I have ever stayed out. Probably would look elsewhere next time.

Was this review helpful? Yes
jakarta
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed February 24, 2015

Although I did not stay here I had to write this review to showcase the hotel chains' ridiculous policy. I cancelled my room reservation 4 MONTHS before staying there and they still charged me the FULL price of my stay. I may the closer to the stay date the more difficult it may be to get replacement guests but 4... More 

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pasadena Colorado Blvd., responded to this review

Dear csu021, Thank you for taking time out of your busy day to leave us a candid review. I would like to offer a sincere apology if you think the cancellation policy was unjust. We offer the opportunity for a deeper discounts to our customers. In order to offer these rates we must attach restrictions such as cancellation fees or... More 

1 review
5 of 5 stars Reviewed February 23, 2015 via mobile

we just stayed at Holiday Inn Express Pasadena with family. We hade great clean room, great staff and it's being remodeled. Also free water every time you ask front desk. Can't wait to come back in October. 5 star.

Was this review helpful? Yes
San Diego, California
Level Contributor
121 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed February 8, 2015 via mobile

The service at this hotel was exceptional, but they can't hide the fact that it's an old place in need of refurbishment. Well, they're finally updating the place, and they're doing it while remaining open. I arrived on a Friday afternoon, while they were jackhammering the pool and jacuzzi. After I checked out on Saturday there was a planned water... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pasadena Colorado Blvd., responded to this review

Dear 5_Frosts, Thank you for taking the time to share your recent experience with us. I am delighted to know that you liked our breakfast served and that you were satisfied with the service you have received from our staff. On the other hand, allow me to sincerely apologize for any inconvenience you may have experienced due to the on... More 

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