The hotel is located in a shopping center, so it was very quiet (many other hotels are by the street). The staff were welcoming and I love the complimentary water and breakfast. The front desk called me after I checked in to be sure the room was to my satisfaction. That was very thoughtful! The hotel has a parking structure... more

I really enjoyed the location and services. The staff was really nice as well. more

I stayed several nights at the Pasadena Holiday Inn Express, and I felt that the experience was simply "ok." I've stayed at several Holiday Inn hotels, and this particular was nothing special. The front desk area is nice and well-kept. The breakfast room sitting next to it is also nice and neat. The bedroom was decent sized, but there were... more

When I checked out of my room, I apparently left my favorite silver cross necklace in my room. By the time I discovered this, I was on my way to Montana to visit a relative. The staff looked for my necklace which has a great sentimental value to me. They found it and kept it stored for me until I... more

I was in LA for a 3 day shopping trip (6 months pregnant and it was my mom and I), so I needed an easy access, complete but express hotel... Holiday Inn Express Pasadena was great!!! Rooms are comfortable and clean, rates are very reasonable, breakfast is much more complete and good than you usually expect at a similar category... more

Note: During my brief stay, there's nothing the hotel management could have done to remedy the issues I had with this motel. A complaint to "fix" something would have been useless. I fail to see the logic in having a non-smoking room in close proximity to multiple smoking rooms. As soon as I exited the elevator into the second floor... more

We stayed overnight here, on recommendation of trip advisor, which we use for all travel. The front desk staff was very friendly and helpful, offered us bottled water, and about 30 min. after checking in, called us to see if things were alright, and if we needed anything. The room was very clean, spacious, super comfy bed with lots of... more

On our trip to Griffith Observatory, we decided to overnight in Pasadena. and chose the Holiday Inn Express. The area wasn't in a "tourist" area but a light commercial/residential area. The moment from entering the parking lot the place screamed imaculate. The front desk staff was very attentive and courteous. When we asked for a recommendation for a local place... more

I flew into San Diego on business trip that would take me from San Diego to Irvine and finally to Pasadena. I stayed at Holiday Inn Express at all those locations and found this to be the best out the three. The defining difference for me was having a spacious room and comfortable work desk. Plus out the three it... more