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Hilton Pasadena

3.5 of 5 168 South Los Robles Avenue, Pasadena, CA 91101
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Hilton Pasadena
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605 reviews from our community

Traveler rating
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    231
    149
    41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Richmond, Virginia
Reviewer
3 reviews 3 reviews
4 of 5 stars NEW

I've stayed here 6 weeks in 2015. Nothing makes me happier than knowing I can rely on coming home to a spotless room that's been well stocked! A thankyou to the housekeeping team for making this happen without fail every day of every visit! Room service is also a service delight here - Rosie H. is one of my favorites!... More 

Was this review helpful? Yes
Cape Girardeau, Missouri
1 review
5 of 5 stars Reviewed 4 days ago NEW

Rosie H. in room service, Rosa in housekeeping, and Jose at the hotel restaurant in particular took great care of me during a very stressful week in Pasadena. The entire staff, however, did an excellent job. Hotel was clean, great location, and very friendly and helpful staff. Mark D.

Was this review helpful? Yes
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Dear Valued Guest, Thank you for commenting on your recent experience at the Hilton Pasadena - I'm so excited that you have taken the generous time to personally recognize our team members, Rosie, Rosa, and Jose! Please know that I will personally be sure to recognize each individual and share your comments with the entire team! We certainly appreciate your... More 

Salt Lake City, Utah
Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed here since it was close to the class I was taking. Great location to the metro rail and eating places. The price was good for Pasadena but because I got such a good price the free breakfast went away. The parking was expensive for 18 per night even though we could come and go as much as we... More 

Was this review helpful? Yes 1
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Dear Valued Guest, Thank you for sharing your comments on your recent experience at the Hilton Pasadena! I certainly agree with you in that the hotel's location is one of its best assets and we appreciate the opportunity to accommodate your stay. Please kindly be advised that the parking is not owned by the hotel as it belongs to a... More 

Hayward CA
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Clean room, generous with electrical outlets distributed throughout the room without having to move furniture or climb under the desk! These folks 'get it' re: electronic gear each with its own charging device! Bathroom is tiny but functional and clean! Love the euro-style water saving toilets. Room is quiet, even close to elevator (always a plus on a short business... More 

Was this review helpful? Yes 1
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Dear Valued Guest, Thank you for sharing your recent experience at the Hilton Pasadena, we deeply appreciate your time in doing so! I'm very pleased to hear your comments on the cleanliness of the room as well as your notice of our electrical outlets as we installed those devices for the exact purpose of making it convenient for our guests... More 

Hurst, TX
Top Contributor
55 reviews 55 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

I only stayed at the Pasadena Hilton for one night, but I was wishing I could have stayed longer. Yes, this is an older hotel, but everything here is more than first rate. My room was nice, the maid came in and really did a great job of cleaning and then laid out all of my stuff on a towel.... More 

Was this review helpful? Yes 1
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Dear Valued Guest, Thank you for your stellar review of the Hilton Pasadena! I'm very excited and pleased to hear that you experienced such a positive stay at our hotel. The staff and I take great pride in our service culture as well as in the cleanly upkeep of our hotel and we deeply appreciate your kind notice of our... More 

Atlanta, United States
1 review
5 of 5 stars Reviewed 1 week ago

My son and I were guests at the Hilton because we were part of a wedding party there. Upon arrival, we were met with smiles and professionalism. On the way to the room, we noticed that the lobby and front area rooms were well-maintained and pretty. Our room was what I expected of a "Hilton." It was modern, clean, and... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience at the Hilton Pasadena and please know that your comments are greatly appreciated! I'm very pleased to hear that you were met with smiles and professionalism upon your arrival and that your room was clean as we take great pride in our service culture and in... More 

Santa Ana, California
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is nice but rooms are small...Please watch your room charges....we were charged for items we did not use like valet parking....there wasn't any hassle about removing them but just be sure to check your invoice uopn departure.

Was this review helpful? Yes 3
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Dear Valued Guest, Thank you for your kind review of the Hilton Pasadena and I'm pleased to hear that you found the staff to be friendly and nice! I'm glad that the team was able to assist you with the invoice and please know that this will be an opportunity for the hotel to ensure our guests are not charged... More 

Fairport, NY
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here while visiting Pasadena. Very friendly staff and a lovely breakfast buffet. Comfortable beds and quick elevators. Location is great for shopping and dining. One thing I learned. I booked this thru Expedia and did not get the best rate. When I asked at the front desk about a rate reduction, I was told that when booking thru another... More 

Was this review helpful? Yes 1
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience at the Hilton Pasadena! We're so pleased to hear that you found the staff to be very friendly as we take great pride in our service culture and that you had the chance to experience our wonderful breakfast buffet! I certainly agree with you in that... More 

Portland, Oregon
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Hilton for only one night - wish we had more time to stay! First off, we called in the morning to see if we could get early check in as we were driving in from the desert that morning. Staff was very accommodating, said we could likely get in as early as noon, just to call... More 

Was this review helpful? Yes 1
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Dear Valued Guest, Thank you for your kind review of the Hilton Pasadena and we are so pleased that you found the hotel to be clean and our staff to be helpful! We take great pride in the cleanliness of our hotel as well as the helpfulness of our staff. I'm very happy to hear that you were able to... More 

Chicago
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I can't help comparing Hiltons since we stay there fairly regularly around California. This one had a redecorated lobby but the rooms were a bit shabby. Not awful just outdated. I was sad that there was no fridge in our room, especially since we paid more for a balcony. However, the view and breeze from the balcony was wonderful. Pasadena... More 

Was this review helpful? Yes 1
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience at the Hilton Pasadena! For future references, please kindly be advised that that fridges and microwaves are available to our guests upon request! I'm so pleased to hear that you were able to take advantage of our deluxe room types beds with the balcony, the Pasadena... More 

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Additional Information about Hilton Pasadena

Address: 168 South Los Robles Avenue, Pasadena, CA 91101
Phone Number:
Location: United States > California > Pasadena
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Pasadena 3.5*
Number of rooms: 296
Reservation Options:
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Also Known As:
Hilton Pasadena Hotel Pasadena
Hilton Hotel Pasadena
Pasadena Hilton Hotel
Hotel Style:
#4 Business Hotel in Pasadena

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