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Hilton Pasadena

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168 South Los Robles Avenue, Pasadena, CA 91101
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Hilton Pasadena
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Hilton Pasadena
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654 reviews from our community

Traveler rating
    173
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    155
    45
    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Scottsdale, Arizona
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed yesterday NEW

My most important criteria for a business hotel is a great bed. This hilton has a great bed. Its just fantastic. It was walking distance from the location I was visiting just off fair oaks downtown and when I need a ride to the airport, they were able to get me a car instantly. Really cool.

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Benicia, United States
1 review
1 of 5 stars Reviewed 2 days ago NEW

Stayed at the Hilton Pasadena in May for a college graduation. The check in staff was not friendly or helpful. The rooms were dirty and out dated, hair in showers and rooms were musky. My husband and I ended up getting sick while in the room, coughing and allergy like symptoms. Had to switch rooms because the "suite" they gave... More 

Review collected in partnership with Hilton Hotels & Resorts

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New York
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is the second time I've stayed here. So far, no one has come close for the comfort, location, amenities, and most of all for the level of service. The front desk was fast and efficient, keeping track of my preferences and always greeting me with a smile. Every encounter, from the front desk, to housekeeping to the valet was... More 

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Cerritos, California
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at the Pasadena Hilton for just one night on business but wish I had more time. The hotel is beautiful, the location is excellent with lots of restaurants and shops just minutes away. Check-in was a breeze. The front desk staff was friendly and professional. My room was just as you would expect of a Hilton property; large... More 

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Oakhurst, United States
1 review
2 of 5 stars Reviewed 1 week ago

My experience was great except for Hilton's purchase of bottled water for its guests from Nestle, an industry well known for its wasteful and unlicensed practices of bottling water! During a long drought in California, I was especially shocked that Hilton would do business with such a disreputable company!

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HiltonPasadena, Manager at Hilton Pasadena, responded to this review

Hello Joan C , ........and thank You for taking the time to post your review on Trip advisor regarding your recent stay at The Hilton Pasadena. We are very pleased that you rated our service so highly as " at the end of the day", it really is service delivery that tends to set otherwise similar hotels, apart . We... More 

Philadelphia, Pennsylvania
Top Contributor
155 reviews 155 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel, friendly staff. Amenities more then adequate. Very convenient location if you need to be in Pasadena-Glendale areas. Parking is on premises and has valet service. Hotel has business center, exercise room.

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been staying at this hotel Monday through Friday for about 20 months. I have always felt welcome and cared for. When there is a problem (very rarely) there is an urgency apparent in the staff to remedy the situation, whether it is the front desk, maintenance, housekeeping, or the valet service. I am always greeted by name. The... More 

Review collected in partnership with Hilton Hotels & Resorts

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Colorado
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great staff, nice room. Can walk anywhere in Pasadena from here. Their shuttle allows you to park your car and be taken to North Simon, Huntington Lib, without ever using car. I will stay again! Walked to Cal Tech and all the great restaurants in the area.

Review collected in partnership with Hilton Hotels & Resorts

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Chicago, Illinois
Top Contributor
71 reviews 71 reviews
55 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just a 10 to 15 min walk away from good eats so car wasn't required for me. I have status so being on the hilton honor floor meant things seemed pretty current room wise. Street noise not an issue. Breakfast was spot on with attentive wait staff. Only knocks were the wifi was a bit flaky and front desk seemed... More 

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Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

For 18$ that hotel charges for parking per day, I would expect to have a good space to park my car. BUT their parking lot was not convenience at all. No elevator in parking garage and Hilton share parking space with other building so all the parking space in front of hotel elevator were reserved for other building. If you... More 

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