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Hilton Pasadena

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168 South Los Robles Avenue, Pasadena, CA 91101
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1 room 1 guest
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Hilton Pasadena
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713 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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  • All months
    (713)
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    (183)
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    (214)
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    (158)
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Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Rooms were clean and well appointed. Sorry to find it provided a frig and coffee/tea items but NO microwave or separate sink. Staff and Valet personnel were very courteous. Must pay for parking but they do provide a free shuttle to nearby restaurants and shops in a nice part of Pasadena with great character.

Was this review helpful? Yes 1
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and I am pleased to hear you enjoyed your stay. We look forward to welcoming you back to our hotel in the not too distant future. Thank You, Hilton Pasadena More 

San Francisco, California
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Great staff. Older hotel, but nice -- although it's a bit worn in places. It's a 10 minute walk to the MetroRail Gold Line and Old Pasadena, or the hotel has a van that will take you there. I got a deluxe room with balcony on the eastern mountain-facing side of the building. 8th floor. Based on other reviews on... More 

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HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms AC unit. I am pleased to hear you found our beds comfortable and our staff helpful. Our Executive Team is reviewing your comments to ensure they are... More 

Saint Paul, United States
1 review
4 of 5 stars Reviewed 1 week ago

The staff is friendly, courteous and helpful. Rooms were clean and orderly. I had an issue with a plugged toilet during my stay which was quickly and professionally fixed. Hotel pool is a great place to be in later afternoons - big enough for modest exercise, but small enough to be intimate. Great breakfast spread in the restaurant - I... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and I am pleased to hear you found our staff helpful, and enjoyed certain amenities such as the pool and shuttle service. We look forward to welcoming you back to our hotel in the not too distant future.... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Though I initially only thought I would stay at the Hilton for part of my visit to So Cal, I fell in love with this hotel. I was skeptical because of some reviews. The lobby is bright, spacious w/ comfortable seating, The bar/ bar restaurant has interesting decor and is arranged in a very pleasing and open manner. The food... More 

Was this review helpful? Yes
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you had a wonderful stay and enjoyed our breakfast spread. We look forward to welcoming you back to our hotel in the not too distant future. Thank You, Hilton Pasadena More 

Lynden, WA
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel. We stayed here for 2 nights. Last minute booking online before arriving 5 hours later. Room was adequate with two queen beds. We ended up with a room with a balcony facing the street. The street was quite because it was the weekend. We had a housekeeping issue that was resolved quickly! We chose this hotel because we... More 

Was this review helpful? Yes
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you found our guest room, location and parking garage to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Thank You, Hilton Pasadena More 

Cleveland, Ohio
Level Contributor
82 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 1 week ago

The stay started poorly only bc my room smelled like smoke, but I got a new room. In the end, I got a good quiet sleep and the free breakfast associated with my Hilton voucher was better than other Hilton hotels, but the hotel needs to make investments in the rooms and the pool while the gym is ok, but... More 

Was this review helpful? Yes
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms and pool facility. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with... More 

Palo Alto, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Hilton needs to invest in low flow shower heads. The ones they use waste vast amounts of water. Please take responsibility, Hilton, be a good corporate citizen -- do your part to help with water conservation.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our shower heads. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the... More 

Lafayette, Indiana
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Hilton while attending a conference in Pasadena. The location is excellent, just a short walk to the conference center; many other parts of Pasadena were within a 10-20-minute walk, including the historic old town, city hall, several museums including Simon-Norton and the CalTech campus. The hotel is very nice and provides a free shuttle to anywhere... More 

Was this review helpful? Yes
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and I am pleased to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future. Thank You, Hilton Pasadena More 

Pasadena, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

We found the staff to be very nice and helpful. The lobby area was average as was the bar. The breakfast buffet was a bit below average. Same stuff you'd find at any buffet but items, especially the french toast, was always overcooked. The room we stayed in, however, was terrible. The mattress was very uncomfortable, and the A/C was... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Thank You, Hilton Pasadena More 

Pasadena, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

A fantastic hotel. It's quite beautiful and a very nice neighborhood. Right close to the Pasadena Stores and Mall. The staff are friendly, the hotel rooms are extremely nice for the price. My wife and I stayed there for a night and we were quite impressed. We stayed at another hotel the night before that was almost twice as much... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Thank you for taking a moment to share your experience with us from your recent stay. I am pleased to hear you and your wife enjoyed your stay with us and found our location convenient and our staff helpful. We look forward to welcoming you back to our hotel in the not too distant future. Thank You, Hilton Pasadena More 

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