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All 30 Pasadena hotels

Sheraton Pasadena

3.5 of 5 Hotel   |   303 East Cordova Street, Pasadena, CA 91101
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Ranked #10 of 30 Hotels in Pasadena
A recent review
3 of 5 stars reviewed 3 weeks ago
Adrienne C Portland
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484 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sheraton Pasadena
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Portland
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

In comparison to other Sheraton's this one was just okay. Staff was friendly & helpful. Room was nice (aesthetically) & clean, but HVAC didn't work & internet dramatically slowed on Saturday night when the hotel was full.

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Detroit, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Hotel is very run down, needs a complete renovation. For the two nights I stayed, their room key maker wasn't working, therefore had to wait for security to come and let me into my room every single time. Sometimes I had to wait 5-10 minutes right outside my room waiting for someone. On top of all that, the hotel didn't... More 

Was this review helpful? Yes 1
GuestManagement, Guest Experience Manager at Sheraton Pasadena, responded to this review

Dear Amarsp, We apologize for the inconvenience you experienced during your stay with us. Please know that it is not our standard. The extremely unpredictable event of the key machine malfunction created quite an operational problem for us. While the issue was not remedied as quickly as we would have liked, we worked diligently to ensure that all guests always... More 

San Mateo, California
Top Contributor
50 reviews 50 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From check, to accommodations, all went smoothly and was done with courtesy and friendly service. We enjoyed being given a room on the first floor with a patio, always nice when traveling with a pet. The brunch poolside was delightful and food ver good. We would stay here again. the location is excellent, by the convention center, Old Town and... More 

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San Diego, California
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at the Sheraton in Pasadena because we didn't like the rock hard beds at the Howard Johnson across the street from Pasadena City College and Caltech. This hotel, although a lot further away from the university, offered a Caltech discount to us for new Parents Weekend on November 8, 2014. There are a lot of one-way and no... More 

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La Quinta, California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I originally booked my stay at the Sheraton to enjoy the night after the USC-UCLA game. I was ordered to work that morning and was unable to cancel my reservation at 9 am as Sheraton said they have very strict rules regarding this. It was unfortunate that Management would not cancel my reservation based on the circumstances. I did not... More 

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I have stayed in this sheraton a couple of time s and always had a good experience. Front desk staff is very good and helpful. The room is good size and has all facilities for this range of hotel. I enjoyed the pool area and although on the smaller size have never found it crowded. The location is great if... More 

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Green Bay, Wisconsin
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 22, 2014

We attended a convention at the Pasadena Convention Center and this hotel was in easy walking distance allowing us to return the hotel during breaks and dinners. The two queen beds were comfortable and the room included a refrigerator. The desk chair was broken and the wireless internet never worked. We ended up using the wired connection for our computer... More 

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Los Angeles, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 22, 2014

a hotel experience is more than a room and a bed. Ashely at the frontt desk asistted me in so many ways, all of them small, but they added up to seamlessly pleasant 1 nightt stay. I was in town for a conference at the adjacent conference center. I needed a robe and assistance with luggage, directions, parking, check in... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed November 19, 2014 via mobile

Good times talking classic rock with bartender Ron Fiore. Very Knowledgeable. He has actually met a number of classic rockers and has some great stories to tell--most of which are probably true. For example, a "family tree" of Poco, the Eagles, and several more big acts.

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GuestManagement, Guest Experience Manager at Sheraton Pasadena, responded to this review

Dear Guitarmn, Thank you for taking the time to share your feedback from your recent stay with us. We are delighted to hear our bartender provided you with friendly service. It is our pleasure to provide you with the personal, instinctive and renewing experience that you deserve. Thank you for choosing Sheraton Pasadena as your home away from home. Sincerely,... More 

1 review
5 of 5 stars Reviewed November 17, 2014

This hotel was very nice with great food and a very friendly staff. It is right at the convention center so it is very convinent. It is also walking distance to lots of shopping and resturants. We never used the car on we arrived. Lovely hotel and great room service.

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Additional Information about Sheraton Pasadena

Address: 303 East Cordova Street, Pasadena, CA 91101
Phone Number:
Location: United States > California > Pasadena
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Pasadena 3.5*
Number of rooms: 317
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Also Known As:
Sheraton Pasadena Hotel Pasadena
Pasadena Sheraton
Hotel Style:
#5 Business Hotel in Pasadena

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