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All 30 Pasadena hotels

Sheraton Pasadena

3.5 of 5 Hotel   |   303 East Cordova Street, Pasadena, CA 91101
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Ranked #10 of 30 Hotels in Pasadena
A recent review
4 of 5 stars reviewed 2 weeks ago
worktoomuch8 Los Angeles, California
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470 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sheraton Pasadena
See the most recent reviews
Los Angeles, California
Contributor
14 reviews 14 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great Location....dining, OLD Town, shopping and freeways right there. Park your car and forget about it. Interior of our room....we had a king for 3 of night stay then was moved into a suite. Both professional, CLEAN, and with style. Starbucks coffee stocked, just a great middle up place to stay. Gave it a 4 for the following reasons :... More

Was this review helpful? Yes 1
GuestManagement, Guest Experience Manager at Sheraton Pasadena, responded to this review

We are delighted to hear you enjoyed your stay and the convenience of our superb location. Thank you for the review and for taking the time out to share your feedback from your recent stay at Sheraton Pasadena. We look forward to your next stay at the Sheraton Pasadena. Sincerely, Guest Experience Manager More

Ridgecrest, California
Contributor
19 reviews 19 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The stay in Pasadena was an excellent one. Great room, great bed - very comfortable,, great service. Easy walking distance to Pasadena Covention Center. The only issue experidence was that the hotel electronic key making machine was broke, but the hotel had two staff members on each floor to let us into our rooms. Not a problem, machines break and... More

Was this review helpful? Yes 1
GuestManagement, Guest Experience Manager at Sheraton Pasadena, responded to this review

Dear Mike M, We truly appreciate you sharing your comments from your stay with us. We are thrilled to read your kind words! It is truly our pleasure to provide you with the personal, instinctive and renewing experience you deserve. We look forward to your return. It is our pleasure to provide you with the personal, instinctive and renewing experience... More

Fresno, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I usually won't write a review but my stay at the hotel was lovely. The hotel is in walking distance from shops and dining. The night scene in the area was relaxed and there was something to do on every block. I want to thank Yesenia from housekeeping, she was professional, friendly, warm and very hardworking. She went above and... More

Was this review helpful? Yes 2
Maitland, Florida
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

$350 a night for this place with no breakfast and $20 a night for parking, they have gouging for special events down to a science. Small bathrooms, noisy conventioneers, and lousy heavy bedding should make you go to the Hilton or Weston.

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Las Vegas
Top Contributor
71 reviews 71 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is located behind the Pasadena Convention Center. We were able to park our car and walk to our conference and to restaurants. This hotel is closer to 3 1/2 stars because of their staff. We stayed in a SPG room which was large and had new decor. Nice bathroom with good bath products. The mattresses were a little... More

Was this review helpful? Yes 1
North Palm Beach, Florida
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wanted you to know that the staff at the Sheraton is exceptional, from the front desk to the restaurant and especially Henry from the courtesy van. He was so professional, on-time and safe at all times. The whole courtesy van staff was great, but especially Henry.

Was this review helpful? Yes 1
Bobbie W, Guest Experience Manager at Sheraton Pasadena, responded to this review

Dear Lauri W, We are delighted to hear you enjoyed your stay and our staff provided you with friendly and helpful service. We work hard to deliver exceptional guest experience. Thank you for the great review and for taking the time out to share your feedback from your recent stay at Sheraton Pasadena. We look forward to your next stay... More

Washington DC, District of Columbia
Top Contributor
90 reviews 90 reviews
34 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed October 20, 2014

I have stayed here many times and each time it's a different experience. Mostly it is just an average Sheraton. This trip I was given a special SPG room on the first floor. It was really strange because you had to walk down 5 steps to get into the room. The rooms opened to a patio, but there really wasn't... More

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Bobbie W, Guest Experience Manager at Sheraton Pasadena, responded to this review

Dear NeedsNEscape, Thank you for taking the time out to share your review on TripAdvisor. We work hard to deliver an exceptional guest experience and we are delighted to hear our staff exceed your expectations. I am excited to announce the hotel will be going through renovation early next year. We trust you will return to our hotel to see... More

Pasadena, California
1 review
5 of 5 stars Reviewed October 20, 2014

Great hotel in a great location. Just across from El Paseo with a million dining and shopping choices. The staff offers excellent customer service. I had a great experience holding an event there - the catering and event service was great and the food was delicious. Worth every penny and would easily plan my next event there.

Was this review helpful? Yes
Bobbie W, Guest Experience Manger at Sheraton Pasadena, responded to this review

Dear Jocelyn D, Thank you for the excellent review on TripAdvisor. The team will be thrilled to hear we were able to provide you with the personal, instinctive and renewing experience you deserve. We are delighted to hear that you received such great service during your time with us. We look forward to your next stay at the Sheraton Pasadena.... More

San Diego
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 14, 2014

Great hotel. Super clean with an accommodating staff. The only down side, which is preventing me from giving a 5 star rating, was the parking. Online it advertises free parking but on arrival I was told by the front desk that it was $10 to park overnight. I appreciate the safe, covered lot... But was bummed at the surprise cost.... More

Was this review helpful? Yes 4
Bobbie W, Guest Experience Manger at Sheraton Pasadena, responded to this review

Dear JenL198, Thank you for the great review on TripAdvisor. We are delighted to hear you enjoyed your stay and the staff exceed your expectations. We work hard to deliver an exceptional guest experience. Thank you for choosing Sheraton Pasadena as your home away from home. We look forward to welcoming you back very soon. Sincerely, Guest Experience Manger More

Toronto, Canada
Top Contributor
76 reviews 76 reviews
50 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed October 12, 2014

Just average. Only stayed one night. Public areas are nice and staff was accommodating but rooms need a upgrade. Not dirty but shopworn and the beiges and brown of a recent but bygone era. Not worth the price. Pluses - near old Pasadena and what that has to offer re restaurants and antique stores. Minus - despite free Wi-Fi for... More

Was this review helpful? Yes 1
Bobbie W, Guest Experience Manger at Sheraton Pasadena, responded to this review

Dear pentangle, Thank you for taking the time out to share your feedback from your recent stay at Sheraton Pasadena. Rest assure, the hotel will be going through renovation early next year. We trust you will give us another chance and return to our hotel to see the positive changes that are to come during and after the renovation. We... More

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Additional Information about Sheraton Pasadena

Address: 303 East Cordova Street, Pasadena, CA 91101
Phone Number:
Location: United States > California > Pasadena
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Pasadena 3.5*
Number of rooms: 317
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Also Known As:
Sheraton Pasadena Hotel Pasadena
Pasadena Sheraton

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