We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 28 Pasadena hotels

Sheraton Pasadena

3.5 of 5 Hotel   |   303 East Cordova Street, Pasadena, CA 91101
Hotel website
Hotel deals
Hotel amenities
Special Offer
Breakfast for 2 Included
Save Saved
You added Sheraton Pasadena to your Saves list
Sheraton Pasadena
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
68%
Ranked #13 of 28 hotels in Pasadena
A recent review
5 of 5 stars reviewed 2 weeks ago
Nikki W Maitland, Australia
  • Reviews (422)
  • Photos (47)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (90)
  • Location
  • More
Write a Review

422 people have reviewed this hotel

Traveler rating
    103
    180
    78
    28
    33
See reviews for
88
94
35
135
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
There are newer reviews for Sheraton Pasadena
See the most recent reviews
Maitland, Australia
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

First ever trip overseas and I'm very glad I picked this place. The staff are extremely friendly, happy to help, the shuttle was very handy and if needed we had a town car which we used to get to the Citadel Outlets. Very close to shopping and a lot of different style restaurants. A big mention goes to Henry B... More

Was this review helpful? Yes 7
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear Nikki W, Thanks for your feedback. Henry was really excited to extend excellent service. We hope to see you soon. Thanks, Guest Experience Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We came over for a mini honey moon just expecting to hang out but it turned into an amazing experience. The staff here is awesome and took special care of us. Reggie W was awesome and took great care of us. He suggested a great concert! Thanks! Robert, Jill and Moses also did spectacular jobs making us feel welcomed throughout... More

Was this review helpful? Yes 7
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear Rahwa G, Our staff is excited that we exceeded your expectations. Thanks, Guest Experience Manager More

Irvine, California
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We checked in on Sunday and you can see that they were very busy with airlines and people for the big concert in town plus a wedding. I was preparing myself for a long wait however the line moved very quickly and the front desk agent was very pleasant and got us checked in no time at all. We decided... More

Was this review helpful? Yes 11
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear victor s, Thanks for staying with us. Our staff enjoyed your comments regarding the Sheraton Pasadena. We hope to see you soon. Thanks, Guest Experience Manager More

Sydney, Australia
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Lukewarm is the only way to describe it. Not the water, but the whole experience. The food for breakfast was, well average, the service, average, the room even though I am SPG GOLD average. I expected more, not only for the price I paid but because of the reputation of the hotel. Rather than completely disappointed they best way I... More

Was this review helpful? Yes 4
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear jonmak_12, We apologize that we didnt exceed your expectations at the Sheraton Pasadena. We are consistently working on improving from our guest feedback. We hope you give us another chance so we change your thoughts about our hotel. Thanks, Guest Experience Manager More

Chicago, Illinois
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Sheraton in Pasadena with my family while on vacation. Everyone was truly very nice there from the Front Desk to the lady caring for the Club Lounge to the Housekeepers that provided extra towels daily. The guest rooms are beautiful and spacious! Thanks for the wonderful stay.

Was this review helpful? Yes 8
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear AAli0828, We hope to see you again soon. Thanks for your comments. Thanks, Guest Experience Manager More

Sacramento, California
Top Contributor
53 reviews 53 reviews
32 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I generally enjoy staying at Sheraton properties, but this hotel needs a little loving care to bring it in line with what I would consider the Sheraton standard. My room was spacious and the bed was extremely comfortable (one of the reasons I enjoy staying in Sheraton properties) however the corridor outside the room had an unpleasant aroma of dirty... More

Was this review helpful? Yes 3
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear Abbe L, Your feedback is our priority. We'll make sure all of your concerns are adressed. Thanks for considering us for a return visit. Sincerely, Guest Experience Manager More

southern california
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Sheraton Pasadena exceeded my expectations. The staff were friendly and helpful, and the bed was soooo comfortable. The location is very good, with a lot of solid restaurants nearby. The fitness center was small, but included plenty of options. The room was comfortable, but small, and the price seemed a bit high given the size of the room. But... More

Was this review helpful? Yes 6
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear Poipuvisitor, Thanks for your feedback. Our staff is excited that we exceeded your expectations. Thanks, Guest Experience Manager More

Troon, Scotland
Top Contributor
80 reviews 80 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Moved here from J W Marriott at Santa Monica to attend the Rosebowl for the ManU v. LA Galaxy soccer match, and visit Universal Studios. The hotel is somewhat tired. The bedrooms are roomy in the club section, although the bathroom is at best very average, and not what you would expect for the price. We only had breakfast in... More

Was this review helpful? Yes 6
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear James M, Thanks for your feedback. We have shared your comments with our team. It's feedback like yours that makes the Sheraton Pasadena a better place for guests to stay. We hope you stay with us on your next journey to the Pasadena area. Sincerely, Guest Experience Manager More

Portland, Oregon
1 review
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 24, 2014

I have had the pleasure of working with the Sheraton Pasadena team for 8 years for business. We use both the hotel rooms for guests and ballrooms for events/ parties. I can't express how much I appreciate the entire staff's attention to detail no matter what comes up.. they have you covered. Whenever I come to LA I always make... More

Was this review helpful? Yes 11
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear Cheryl Morrill, Our staff is very excited that you enjoy your journey's at the Sheraton Pasadena. Thanks for the feedback. Thanks, Guest Experience Manager More

Redmond, WA
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 23, 2014

Split level room was quite interesting and had a ton of space, which made it quite nice. Service from everyone was excellent, especially in the dining room and at the front desk. Pool area was nice, too.

Was this review helpful? Yes 12
Art B, Manager at Sheraton Pasadena, responded to this review

Dear SShifton, Thanks for your feedback. Our staff is excited that you had an excellent journey. Thanks, Guest Experience Manager More

Owners: What's your side of the story?
If you own or manage Sheraton Pasadena, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sheraton Pasadena? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Pasadena

Address: 303 East Cordova Street, Pasadena, CA 91101
Phone Number:
Location: United States > California > Pasadena
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Pasadena 3.5*
Reservation Options:
TripAdvisor is proud to partner with Starwood, Expedia, Booking.com, Orbitz, Travelocity, Tingo, BookingOdigeoWL, Hotels.com, Priceline and Venere so you can book your Sheraton Pasadena reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Pasadena Hotel Pasadena
Pasadena Sheraton

47 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (42)
Viewed
Dining (1)
Viewed
Room/suite (13)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Hotel & grounds (1)
Viewed
Pool/beach area (1)
Viewed
Room/suite (2)
Viewed
Dining (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Pasadena with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Business Hotel in Pasadena
Hotel Class
Official Description (provided by the hotel)
Visit the beautiful Sheraton Pasadena Hotel, ideally located within walking distance of the abundant shopping, dining, and entertainment options that Old Town Pasadena is renowned for. ... more   less 
Number of rooms
317

Questions & Answers

Questions? Get answers from Sheraton Pasadena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer