We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Pasadena

3.5 of 5
Hotel website
Hotel deals
303 East Cordova Street, Pasadena, CA 91101
Special Offer
Book Early and Save
Sheraton Pasadena
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #11 of 30 Hotels in Pasadena
A recent review
4 of 5 stars reviewed 2 days ago
Kelly O Sydney, Australia
Write a Review

532 reviews from our community

Traveler rating
    141
    222
    102
    32
    35
See reviews for
109
113
41
180
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (532)
  • Mar-May only
    (126)
  • Jun-Aug only
    (118)
  • Sep-Nov only
    (159)
  • Dec-Feb only
    (129)
All months
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Great hotel, I can't fault anything about my stay. The room was spacious and the king size bed was very comfortable. Complimentary wifi (and at a decent speed) was very handy. I'd definitely recommend this hotel if you are visiting the area.

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located in the back of Main Street and safe, walkable area with all kind of shops and restaurants. We had club level which includes breakfast as well as unlimited water bottles and cappuccino machine. The pool was decent side and still warm at 8pm. Definitely recommend.

Was this review helpful? Yes 2
ReggieWoolridge, General Manager at Sheraton Pasadena, responded to this review

Dear Daniel M, Thank you for taking the time to share your feedback from your recent stay at Sheraton Pasadena. We are thrilled to hear you enjoyed the superb hotel location. I look forward to your next visit. Sincerely, General Manager Reggie Woolridge More 

Cardiff, United Kingdom
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

A fairly basic hotel. No exciting architecture or lobby here. Staff were on the whole very friendly and helpful. Although Sunday morning i tried to get the complimentary shuttle bus - i clearly told the driver i wanted to go to a car hire place 15 mins away, i gave him the address! He took us to one around the... More 

Was this review helpful? Yes 1
ReggieWoolridge, General Manager at Sheraton Pasadena, responded to this review

Dear Akiff R, I apologize for the inconvenience you experienced during your stay with us. Please know that it is not our standard or a normal event. The Sheraton Pasadena will start the Starwood $6 billion brand-wide revitalization plan later this year. I would be delighted to have you come back to see all the changes that will be made.... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Service and food was excellent! Our Easter brunch was great thanks to Mireya, Michelle, Marcos and the kitchen chefs. Our first time having brunch at the Sheraton, and we will definitely return. Happy Easter!

Was this review helpful? Yes 2
ReggieWoolridge, General Manager at Sheraton Pasadena, responded to this review

Dear mimi102910, I am delighted to hear you enjoyed the Easter Brunch here at the Sheraton Pasadena Soleil Restaurant. It is exciting to hear the staff exceeded your expectations by providing you with the personal, instinctive and renewing experience that you deserve. Thank you for the excellent review on TripAdvisor. We look forward to seeing you again. Be Well, General... More 

Boston, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a problem with some guests being quite loud post midnight and had to switch rooms. The incredible Jillian at the front desk made amends and really took care of the problem and provided a wonderful solution. You cannot blame the hotel for their guests but you must praise the staff for coming up with solutions that make Sheraton... More 

Was this review helpful? Yes 2
ReggieWoolridge, General Manager at Sheraton Pasadena, responded to this review

Dear Ripollock, I am pleased to hear you enjoyed your stay and our staff, such as Jillian provided you with the personal, instinctive and renewing experience that is deserve. Thank you for taking the time out to share your feedback from you recent stay at the Sheraton Pasadena. I look forward to your next visit. Be Well, General Manager Reggie... More 

Rancho Mirage, California
Contributor
13 reviews 13 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Big fan of all upscale Starwood properties, if for no other reason than those "Heavenly Beds", so it's rare that I find fault with my favorite hoteliers but the Pasadena Sheraton has very little to recommend it, least of all being one of the worst "club lounges" I've ever experienced---dingy, small room, truly mediocre breakfast and a non-existent Happy Hour---zero... More 

Was this review helpful? Yes 1
ReggieWoolridge, General Manager at Sheraton Pasadena, responded to this review

Dear mikeinscca, Thank you for taking the time out to share your feedback from your most recent experience. I am please to announce the Sheraton Pasadena is apart of the Starwood $6 billion brand-wide revitalization plan. The hotel renovation will start later this year. I would be delighted to have you come back to see all the changed that will... More 

Texas
Top Contributor
123 reviews 123 reviews
18 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I shared my concerns with management after we left. I received a canned response. The main issue was nightly drunken guests careening down guest room hallways screaming, yelling, and carrying on. This occurred the two nights we were there. Events lasted between 1230am and about 230am. Maybe it was poor timing or some celebration. Nevertheless, it was highly disruptive, no... More 

Was this review helpful? Yes 1
ReggieWoolridge, General Manager at Sheraton Pasadena, responded to this review

Dear TexasEyedoc2020, I apologize for the inconvenience you experienced during your stay with us. Please know that it is not our standard or a normal event. The Sheraton Pasadena will start the Starwood $6 billion brand-wide revitalization plan later this year. I would be delighted to have you come back to see all the changes that will be made. I... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everyone is soooooooo nice!!!! And seriously, MICHAEL FROM THE BELL DESK ROCKS!!! Great if you have business at the convention center...... Food and entertainment all walking distance. Love this place.

Was this review helpful? Yes 2
ReggieWoolridge, General Manager at Sheraton Pasadena, responded to this review

Dear ProudTeacher31, I am delighted to hear that the Michael from the Bell Desk and other staff members exceed your expectations while providing you the personal and renewing experience that you deserve. Thank you for taking the time out to share your most recent experience from your stay at the Sheraton Pasadena. We look forward to welcoming you back soon.... More 

Boston, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just such a wonderful staff, well priced meals and plenty to eat. Love the beds! The staff IS the best staff in the business. Wonderful also to see the changes afoot including wireless that is accessible throughout the hotel. I also made it to LAX in under 40 mins on Sunday afternoon...completely amazing. My regular run around the Rose Bowl... More 

Was this review helpful? Yes 2
ReggieWoolridge, General Manager at Sheraton Pasadena, responded to this review

Dear WMD06360, Thank you for the outstanding review on TripAdvisor. I am delighted to hear that you enjoyed your stay at the Sheraton Pasadena. The team will be thrilled to hear we were able to provide you with the service you deserve. We look forward to welcoming you back again soon. Be Well, General Manager Reggie Woolridge More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I was looking for a place to house my friend and I have to say I was fortunate to have found The Sheraton Pasadena. Upon arrival we were greeted at the front like royalty. Michael was really friendly, warm and accommodating and made us feel like family. You could tell that Michael really likes his job but most importantly he... More 

Was this review helpful? Yes 1
ReggieWoolridge, General Manager at Sheraton Pasadena, responded to this review

Dear MrsNWoo, Thank you for the excellent review on TripAdvisor. I am delighted to hear that you enjoyed your stay and the staff exceeded your expectations while providing you with the personal, instinctive and renewing that you deserve. We look forward to seeing you again soon. Be Well, General Manager Reggie Woolridge More 

Questions? Get answers from hotel staff and past guests. Ask a question

65 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (54)
Viewed
Room/suite (18)
Viewed
Dining (5)
Viewed
Bathroom (6)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (1)
Viewed
View from room (1)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Room/suite (3)
Viewed
Business center/function rooms (1)
Viewed
Dining (2)
Viewed
Hotel & grounds (1)
Viewed
Pool/beach area (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question