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Sheraton Pasadena

3.5 of 5
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303 East Cordova Street, Pasadena, CA 91101
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Sheraton Pasadena
Best prices for: 1 room 1 guest
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Ranked #12 of 30 Hotels in Pasadena
A recent review
3 of 5 stars reviewed today
keith k Dallas, Texas
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544 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dallas, Texas
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed today NEW

really liked this hotel. service was good. accommodations were clean but in need of some serious updating. the rooms smelled old. some of the rooms had patios which were nice but in need of some landscaping attention. lots of great restaurants and a mall just a few minutes away. we had breakfast buffet in hotel which was pretty below avg.... More 

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Reno, Nevada, United States
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Pasadena is the kind of place good times go to die. And a Sheraton is as good a place as any to hasten that process. But bartender Ron is the antidote to the plague of Pasadena. An all-around great guy who gives great service and even better conversation. His charm and enthusiasm could liven up a morgue. Which is a... More 

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Fort Worth
Top Contributor
135 reviews 135 reviews
33 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 1 week ago

The Sheraton Pasadena is an "ok" Starwood Property, located within a reasonable walk to much of Pasadena's downtown (old and newer). Parking is shared with the convention center (which can impact arrival and departure substantially). Food in the property is average and it has an older outside pool. So, its a solid pick if you are in the area and... More 

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ReggieWoolridge, General Manager at Sheraton Pasadena, responded to this review

Dear Travelbum2005, Thank you for taking the time out to post a review on TripAdvisor. I am excited to announce the Sheraton Pasadena is apart of the Starwood $6 billion brand-wide revitalization plan. The hotel renovation will start later this year. We would be delighted to have you come back to see all the changed that will be made. Sincerely,... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

staff at the Sheraton Hotel were very polite,courteous and professional.... I enjoyed my stay at the Sheraton...the breakfast at the hotel's Soleil Restaurant was excellent as well as the staff was very polite and professional... I would recommend staying at the Pasadena Sheraton...

Was this review helpful? Yes 2
ReggieWoolridge, General Manager at Sheraton Pasadena, responded to this review

Dear Arakawa82, Thank you for the outstanding review and kind words you posted on TripAdvisor. I am thrilled to hear that our staff provided you with the excellent customer service you deserve. We sincerely appreciate your business and look forward to your next stay. Be Well, General Manager Reggie Woolridge More 

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The walls and floor of this hotel must be paper thin. I could hear every noise from the other guest rooms above and either side of me. This included when they would urinate in their toilets. it was absolutely disgusting!!!! The hotel is also very dated. I brought this up to the staff and did not seem to care.

Was this review helpful? Yes 1
ReggieWoolridge, General Manager at Sheraton Pasadena, responded to this review

Dear eric c, I am please to announce the Sheraton Pasadena is apart of the Starwood $6 billion brand-wide revitalization plan. The hotel renovation will start later this year. I would be delighted to have you come back to see all the changed that will be made. Thank you for taking the time out to share your feedback. Sincerely, General... More 

Munich, Germany
Contributor
12 reviews 12 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed in Pasadena for visiting Los Angeles. Overall we did expect much more from the Sheraton. The pool area was really disappointing and looked far worse than other much cheaper motels we have stayed in on this trip. The room as such was good and we felt comfortable there - we did stay in the club level, which gave... More 

Was this review helpful? Yes 1
ReggieWoolridge, General Manager at Sheraton Pasadena, responded to this review

Dear Rachel_Web_munich, I am please to announce the Sheraton Pasadena is apart of the Starwood $6 billion brand-wide revitalization plan. The hotel renovation will start later this year. I would be delighted if you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience... More 

Fort Worth, Texas
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Sheraton Pasadena is a nice hotel that is close to the restaurants and shopping on Colorado Street. The hotel is clean, rooms are roomy with space for a roll-away bed, and the room has a refrigerators, which are a nice treat since I bring my own tea. The staff are all very welcoming and pleasant. Parking is available under... More 

Was this review helpful? Yes 1
ReggieWoolridge, General Manager at Sheraton Pasadena, responded to this review

Dear Jan B, Thank you for taking the time out to share your feedback from your resent stay on TripAdvisor. I am delighted to hear you enjoyed the hotel and the superb location. I look forward to your next visit at the Sheraton Pasadena Hotel. Be Well, General Manager Reggie Woolridge More 

Eastern Sierra, CA
Top Contributor
81 reviews 81 reviews
69 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel numerous times over the years and can always count on good service and a comfortable but small Club Lounge. The location is very convenient to the Convention Center and One Colorado. The Del Mar Gold Line station is a short walk away. My last two visits, however, were not as pleasant as this property... More 

Was this review helpful? Yes 2
ReggieWoolridge, General Manager at Sheraton Pasadena, responded to this review

Dear terere2, Thank you for sharing your feedback from your recent stay. We have addressed your concerns and feedback with our Management team. Please accept our sincerest apologies for any inconvenience that was caused. I am please to announce the Sheraton Pasadena is apart of the Starwood $6 billion brand-wide revitalization plan. The hotel renovation will start later this year.... More 

Tucson
Top Contributor
56 reviews 56 reviews
22 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for 4 nights in connection with a conference at the Convention Center next door. Rooms were clean, adequate in size. Coffee and refrigerator in room. We had to request robes. There is no safe in the room -- an amenity I like to have. The hotel is functional, perfect for a conference.

Was this review helpful? Yes 2
ReggieWoolridge, General Manager at Sheraton Pasadena, responded to this review

Dear Laraine B, Thank you for taking the time out to share your feedback from your recent stay at The Sheraton Pasadena Hotel. I look forward to welcoming you back again. Bb Well, General Manager Reggie Woolridge More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When it comes to hospitality Pasadena Sheraton nails it! The hotel presentation is immaculate and so classy. The crew is very attentive and makes your accommodations spectacular. It is a very central location for Pasadena/LA...15 minutes from downtown and 5 minutes from Pasadena shopping strip on Colorado. This is definitely where you want to stay when you visit!

Was this review helpful? Yes 4
ReggieWoolridge, General Manager at Sheraton Pasadena, responded to this review

Dear Karina N, It is refreshing to hear that you enjoyed your stay, the hotel superb location and the staff exceeded your expectations. Thank you for the excellent review and kind words posted on TripAdvisor. I look forward to your next visit at the Sheraton Pasadena Hotel. Be Well, General Manager, Reggie Woolridge More 

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