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All 28 Pasadena hotels

Sheraton Pasadena

3.5 of 5 Hotel   |   303 East Cordova Street, Pasadena, CA 91101
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Ranked #13 of 28 hotels in Pasadena
A recent review
4 of 5 stars reviewed 5 days ago
StuntcarDriver Sydney, Australia
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422 people have reviewed this hotel

Traveler rating
    103
    180
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Depending on what you're in LA for this is a quiet out of the way, but close enough, place to stay I when in LA. Great hideout. Also awesome if you're at the Pasadena Convention Centre or Theatre. Good rooms, much better than many places I've stayed downtown. Easy access to a range of restaurants, although limited shopping in walking... More

Was this review helpful? Yes 2
Experience l, Manager at Sheraton Pasadena, responded to this review

DearstuntCardriver, Thanks for your feedback, we're excited that you enjoyed your stay with us. We hope to see you back soon. Thanks, Guest Services Manager More

Torrance, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

I'd like to give special thanks to..asst manager Josh very professional seems to be a great guy..bar tender Ron very funny sociable great sense of humour does the company justice..and last but not least Michelle, Michelle and Michelle three great girls exstreamly compelling like I said they all made me feel like a king...

Was this review helpful? Yes 1
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear Mtwalk, Michelle, Michelle, Michelle, Ron, Josh and the team are thrilled that you enjoyed your journey. We hope to see you back very soon. Thanks, Guest Services Manager More

Los Angeles, CA
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 1 week ago

The location is excellent. You can walk to Old Town, Paseo Colorado, Convention Center, it's also close to the Metro. The room was nice and the bed comfortable. Room service breakfast was quick and tasty. TV remote was not working and someone came up within minutes of my calling for a replacement Now for the not so great: 1.) The... More

Was this review helpful? Yes 1
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear yippyskippy092, Thanks for your feedback in regards to your recent journey at our hotel. We have shared your comments with our team and we will make sure to fix any challenges ASAP. If you do give us another chance, please contact me and I will make sure your next stay exceeds your expectations. Thanks, Art 626.449.4000 More

Boston, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been making monthly Trips to Pasadena for 5 year almost always staying at the Sheraton Pasadena. The entire staff from Reservations, to Bellmen, to front desk staff, to restaurant staff to the house keeping is just GREAT. The staff seems to be empowered by management to offer more than just what is needed to hotel guests. The Staff... More

Was this review helpful? Yes 2
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear WMD, Our staff is really excited that you enjoyed your journey with us. We hope to see you back very soon! Thanks, Guest Experience Manager More

North Vancouver, Canada
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Decided to try a stop in Pasadena for a couple days, then came the decision of Westin vs. Sheraton... Normally, I opt for Westin, but it was booked solid for the days I needed. Fortunately, our stay was excellent overall. The staff were friendly from check in to check out, and the hotel situated in a nice within a short... More

Was this review helpful? Yes 5
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear 457khz, Thanks for choosing us! Our staff is excited that we exceeded your expectations. We hope to see you back soon. Thanks, Guest Experience Manager More

San Ramon, California
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Overall great stay experience. Sheraton Pasadena Staff is like my family away from home. I normally travel every week to different states and stay at different hotels due to the nature of my job. Sheraton Pasadena is my preferred hotel in L.A. Staff like Khaurontha Williams makes the stay experience comfortable.

Was this review helpful? Yes 6
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear Mohammad Z, Thanks for staying with us. We hope to see you soon. Thanks, Guest Experience Manager More

Mandurah, Australia
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location. Comfy beds. Very helpful staff especially the guys out the front. Special mention to Henry who shuttled us to and from the pool. The only negative was a second deduction of accommodation from the credit card but this was rectified quickly. Thanks for a wonderful week Sheraton.

Was this review helpful? Yes 5
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear Toneeh, Thanks for your feedback. Henry and our staff were really excited to hear that you enjoyed your stay with us. Thanks, Guest Experience Manager More

Westport, Connecticut
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We have stayed here before. One of the reasons we returned (My husband approx. 30 times this year) was the location and the staff like Khaurontha Williams. But we will never be back again. I'll try to make a long story short. We were in the hotel from a Thursday to Tuesday. On Saturday my husband became very ill and... More

Was this review helpful? Yes 1
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear fro2, We apologize for any inconvinience recieved during your stay with us. We are in the process of making sure all guests expectations are exceeded. Your feedback gives us a training oppurtunity with certain staff members and deparments. Please rest assured that we will fix the challenges ahead of us. I sincerely hope you give us another chance, so... More

Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Other Sheratons we have stayed at around the world have been 4.5 or 5 stars. Have never heard of a 3 star Sheraton, but after having stayed at the hotel, we know why. The room we had was huge, which was fantastic. However, it had an adjoining room (which was locked) but let a lot of noise through from the... More

Was this review helpful? Yes 2
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear Tara P, Your comments are valuable to us. We're glad you stayed with us and hope to see you soon. Thanks, Guest Experience Manager More

Austin, Texas
Top Contributor
77 reviews 77 reviews
77 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I got stuck in gridlock in LA and decided to skip the traffic and get a hotel; Sheraton Pasadena was the nearest that I could get with SPG points. As Sheratons go this hotel, as other reviewers have noted, is one of the older ones... seems unrenovated since the 80s and doesn't have a big, airy lobby like most newer... More

Was this review helpful? Yes 4
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear Veronica S, Thanks for your comments, we hope to see you soon. Thanks, Guest Experience Manager More

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Additional Information about Sheraton Pasadena

Address: 303 East Cordova Street, Pasadena, CA 91101
Phone Number:
Location: United States > California > Pasadena
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Pasadena 3.5*
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Also Known As:
Sheraton Pasadena Hotel Pasadena
Pasadena Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
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Hotel Style
#6 Business Hotel in Pasadena
Hotel Class
Official Description (provided by the hotel)
Visit the beautiful Sheraton Pasadena Hotel, ideally located within walking distance of the abundant shopping, dining, and entertainment options that Old Town Pasadena is renowned for. ... more   less 
Number of rooms
317

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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