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All 29 Pasadena hotels

Sheraton Pasadena

3.5 of 5 Hotel   |   303 East Cordova Street, Pasadena, CA 91101
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Ranked #12 of 29 Hotels in Pasadena
A recent review
3 of 5 stars reviewed yesterday
37Brendam Phoenix, Arizona
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444 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Phoenix, Arizona
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed here for a meeting that we had at the Hilton a block away. The thing I liked about the property was that our room was quiet and very dark to sleep. It is located on a not so busy street, at least it seemed so on the weekend. The room was kinda odd--a small staircase down into the... More

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Santa Monica, California
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The Sheraton Pasadena is an adequate hotel. We were just there for a wedding, which was held off-site, but the entire wedding stayed at this hotel. The room was perfectly adequate. We were upgraded to a "handicapped suite" on the "executive floor", which included a complimentary basic breakfast. The over-riding issue we had with the hotel was the poor architecture... More

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San Marcos, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This hotel is in a great location, easy walk to restaurants, shopping and nightlife. Its a clean hotel with very friendly and professional staff!!! Even though it is close to nightlife its still quiet in the hotel. I stay there weekly for business.

Was this review helpful? Yes 1
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear Megan P, Thanks for your feedback. Our staff is excited that you enjoyed your journey. We hope to see you back soon. Thanks, Guest Experience Manager More

Las Vegas, Nevada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

The room is exceptionally small. Furniture, bedding and amenities were all in good, clean, and working order. There was nothing special or extraordinary as far as amenities and services included. When we arrive there was no one available to assist us with our luggage, and valet attendant mentioned that the only bellman was also the driver. After paying $22 for... More

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Experience l, Manager at Sheraton Pasadena, responded to this review

Dear wedding in niagra, Thanks for your feedback. We are addressing all of your concerns with the deparments involved. We hope you give us another chance to see the changes we have made. Our top priority is your satisfacation. Thanks, Guest Experience Manager More

San Diego, California
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

We spent just one night in Pasadena but it was very nice! The hotel was able to accommodate us with an early check-in and since we had driven from out of town, it saved us having to wait around before getting ready for our late afternoon event. The staff was super helpful and always smiling and asking us if there... More

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Experience l, Manager at Sheraton Pasadena, responded to this review

Dear Katie S, Our staff was really excited when they heard your feedback. We hope to see soon when your travels bring you to Pasadena. Thanks, Guest Experience Manager More

Anaheim, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was my first time staying there on business and I was very pleasantly surprised by the warmth of the entire staff. I even met the General manager Reggie, what a great General Manager. It is obvious the positive service spirit starts from the top. The rooms were not brand new but felt like it. The food in the restaurant... More

Was this review helpful? Yes 1
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear Francois K, We're excited that you had an excellent journey. We hope to see you back soon. Thanks, Guest Experience Manager More

Mercer Island, Washington
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am completely happy with my experience in this hotel ! Room was nice and very clean. Perfect location and the free shuttle a plus!! People in the hotel was very nice and very helpful ,thanks so much to Natalie Ayala who was so helpful and very nice !!! What a nice experience !!!

Was this review helpful? Yes 2
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear Reina94, We glad that our staff exceeded your expectations. We hope to see you soon. Thanks, Guest Experience Manager More

Chicago, Illinois, United States
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I rated the hotel very good based on the category of the hotel. When you stay here, you aren't expecting the hotel to be a palace or utterly hip but it was a very comfortable stay. I had a room in the club area so I had access to a club room that had breakfast in the morning and snacks... More

Was this review helpful? Yes 1
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear NathanMac87, Thanks for your feedback, we hope to see you soon. Thanks, Guest Experience Manager More

Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

On entering bathroom of room 544, the floor was covered in dried congealed blood! The bathroom had not been cleaned prior to my visit, in my opinion. I feared for my health staying here! To be fair the hotel immediately gave me a new room, but I was not impressed that a room service could leave such a serious health... More

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Los Angeles, California
Senior Contributor
42 reviews 42 reviews
37 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It was a decent day I am a gold member with Starwood's they treated me good. They have a shuttle to take you to old town Pasadena if you want to hang out and have some drinks. Moreover, it is a typical Sheraton although some of the rooms may need an upgrade

Was this review helpful? Yes 4
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear 316gimmikst, We're glad you enjoyed your stay with us. We hope to see you back soon. Thanks for being a Gold SPG Member. Thanks, Guest Experience Manager More

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Additional Information about Sheraton Pasadena

Address: 303 East Cordova Street, Pasadena, CA 91101
Phone Number:
Location: United States > California > Pasadena
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Pasadena 3.5*
Number of rooms: 317
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Also Known As:
Sheraton Pasadena Hotel Pasadena
Pasadena Sheraton

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Old Pasadena
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