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All 30 Pasadena hotels

Sheraton Pasadena

3.5 of 5 Hotel   |   303 East Cordova Street, Pasadena, CA 91101
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Ranked #10 of 30 Hotels in Pasadena
A recent review
5 of 5 stars reviewed 1 week ago
ZhiiYang Chicago, Illinois
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508 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The school I interviewed for booked for room for me and it is surprisingly good and comfy. The staff are friendly and helpful. The have a fitness room at the second floor. Also, they helped you book the shuttle to airport.

Was this review helpful? Yes 2
ReggieWoolridge, General Manager at Sheraton Pasadena, responded to this review

Dear ZhiiYang, Thank you for taking the time out to share your feedback from your recent stay. We are delight to hear you enjoyed your stay at Sheraton Pasadena. We look forward to your next visit. Sincerely, General Manager Reggie Woolridge More 

San Diego, CA
Top Contributor
150 reviews 150 reviews
28 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 1 week ago

We planned a weekend shopping trip in Pasadena, so decided to stay central and chose this hotel. It is just off Colorado Blvd., where there are shops, restaurants and bars galore. Everything is very walkable. Check in was quick, although the person who attended us seemed a little harried. We checked in right at 3:00 p.m., and at 4:30 noticed... More 

Was this review helpful? Yes 3
ReggieWoolridge, General Manager at Sheraton Pasadena, responded to this review

Dear Lakeside31, Thank you for choosing Sheraton Pasadena. We sincerely appreciate your business. We are delighted to hear you enjoyed your stay and we look forward to your next visit. Be Well, General Manager Reggie Woolridg More 

SF, CA
Top Contributor
52 reviews 52 reviews
45 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is very close to Cal Tech, and often the hotel of choice when visiting the campus for business/work. That being said, it's a dated hotel and could use some upgrading to justify the regular hotel rates. However, being that it's literally next door to the convention center (and the garage is shared), it's in a prime downtown Pasadena... More 

Was this review helpful? Yes 3
ReggieWoolridge, General Manager at Sheraton Pasadena, responded to this review

Dear bikinghiking123, Thank you for sharing your feedback regarding your recent stay with us. Rest assure, the hotel will be going through renovation early next year. We look forward to serving you in the future. Sincerely, General Manager Reggie Woolridge More 

Mountain View, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I was so happy with my stay, that I emailed the following to the hotel manager: "I just wanted to express how much I have enjoyed my stay thus far. It's been only a day, but the customer service I have received has been honestly superb. Everything from my arrival and easy check in, to your assistance in the restaurant,... More 

Was this review helpful? Yes 3
ReggieWoolridge, General Manager at Sheraton Pasadena, responded to this review

Dear Taylor V, We are delight to hear you enjoyed your stay at Sheraton Pasadena. Thank you for taking the time out to provide us with your feedback. We look forward to your next visit. Sincerely, General Manager Reggie Woolridge More 

Anaheim, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Decided to write a review after spending 1 month stay each year since 2010 to provide a balanced view of this place. Property exchanged hands back in early 2014 and kept some old staff to provide the tradition of service. What set hotels apart is attention to detail. Service trays being removed from room service are always covered with napkins... More 

Was this review helpful? Yes 4
ReggieWoolridge, General Manager at Sheraton Pasadena, responded to this review

Dear ttungus, Thank you for taking the time out to share your feedback. It is exciting to hear our staff exceeded your expectations while providing the personal, instinctive and renewing experience that you deserve. We look forward to your next stay at the Sheraton Pasadena. Sincerely, General Manager Reggie Wooldridge More 

Canyon Country
Contributor
13 reviews 13 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just had a very nice stay for Valentines weekend in a loft/patio room. Everyone of the staff we encountered were most courteous, helpful and friendly. Of particular note is Ashley at the front desk. Ashley was especially nice and helpful when we checked in and was sure greet us each morning and inquire if we needed anything. This hotel... More 

Was this review helpful? Yes 4
ReggieWoolridge, General Manager at Sheraton Pasadena, responded to this review

Dear RagsCanyonCountry, It is exciting to hear our staff, such as Ashley exceeded your expectations while providing the personal, instinctive and renewing experience that you deserve. Thank you for the review and for taking the time out to share your feedback. We look forward to your next stay at the Sheraton Pasadena. Sincerely, General Manager Reggie Wooldridge More 

Los Angeles
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I tried to give my mother a short, last-minute getaway, taking advantage of leftover 3-day weekend hotel inventory and a coupon offered through a third party. She's an off the grid type, no credit cards and not swimming in cash money. My own fault for trusting that I would be able to address the property's concern about "credit card fraud."... More 

Was this review helpful? Yes
ReggieWoolridge, General Manager at Sheraton Pasadena, responded to this review

Dear travelmoeLA, Thank you for sharing your feedback. I apologize for the inconvenience you experienced while trying to provide your mother a relaxing renewal experience with us. Per Federal PCI compliance regulations, our agents are not permitted to take credit card numbers via telephone. While they were correct in upholding these regulations, they should have provided an alternate solution for... More 

Corvallis, Oregon
Top Contributor
77 reviews 77 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Sheraton Pasadena for 3 nights. Clean room. We were on club level. Breakfast and happy hour were great. We had a room with bedroom area and separate living area. Very spacious and nice. Staff was extremely helpful and friendly. GREAT location. Walked to Old Town Pasadena and Rose Bowl daily. Very accommodating with late check out.... More 

Was this review helpful? Yes 4
ReggieWoolridge, General Manager at Sheraton Pasadena, responded to this review

Dear Beth M, Thank you for sharing your feedback from your stay at Sheraton Pasadena. We are delight to hear you enjoyed your stay and the surperb hotel location, we look forward to serving you again soon. Sincerely, General Manager Reggie Woolridge More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice valet guy greeted us upon arrival & helped us with our luggage. Friendly & courteous front desk staff checked us in and gave us a brief around the area. Hotel offers free shuttle that takes you around within 3 mile radius. Overall: Very Good

Was this review helpful? Yes 1
ReggieWoolridge, General Manager at Sheraton Pasadena, responded to this review

Dear TheNinjaTraveler, Thank you for the review on TripAdvisor. We are delight to hear you enjoyed your stay at Sheraton Pasadena. We look forward to serving you again soon. Sincerely, General Manager Reggie Woolridge More 

Midwest
Top Contributor
73 reviews 73 reviews
32 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Typical nice hotel. Nice room. Clean. Modern. Conveniently placed outlets for electronics except none on bed stand. Flat tv. Had room service. FRUIT PLATE IS AMAZING! HUGE AND EXCELLENT VARIETY! Two issues. No 2pm checkout for granddaughters nap. Stairs to meeting room required use of bellman (and corresponding tip for two luggage carts loaded with boxes for seminar) since it... More 

Was this review helpful? Yes
ReggieWoolridge, General Manager at Sheraton Pasadena, responded to this review

Dear Travel2Much_2008, Thank you for taking the time out to share your feedback from your stay at Sheraton Pasadena. We are thrilled you enjoyed our superb location. We look forward to your next visit. Sincerely, General Manager Reggie Woolridge More 

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Additional Information about Sheraton Pasadena

Address: 303 East Cordova Street, Pasadena, CA 91101
Phone Number:
Location: United States > California > Pasadena
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Pasadena 3.5*
Number of rooms: 317
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Also Known As:
Sheraton Pasadena Hotel Pasadena
Pasadena Sheraton
Hotel Style:
#5 Business Hotel in Pasadena

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