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All 29 Pasadena hotels

Sheraton Pasadena

3.5 of 5 Hotel   |   303 East Cordova Street, Pasadena, CA 91101
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Ranked #12 of 29 Hotels in Pasadena
A recent review
3 of 5 stars reviewed 2 days ago
wedding_in_Niagara Las Vegas, Nevada
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441 reviews from our community

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    82
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    33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Las Vegas, Nevada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

The room is exceptionally small. Furniture, bedding and amenities were all in good, clean, and working order. There was nothing special or extraordinary as far as amenities and services included. When we arrive there was no one available to assist us with our luggage, and valet attendant mentioned that the only bellman was also the driver. After paying $22 for... More

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San Diego, California
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

We spent just one night in Pasadena but it was very nice! The hotel was able to accommodate us with an early check-in and since we had driven from out of town, it saved us having to wait around before getting ready for our late afternoon event. The staff was super helpful and always smiling and asking us if there... More

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Anaheim, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This was my first time staying there on business and I was very pleasantly surprised by the warmth of the entire staff. I even met the General manager Reggie, what a great General Manager. It is obvious the positive service spirit starts from the top. The rooms were not brand new but felt like it. The food in the restaurant... More

Was this review helpful? Yes 1
Mercer Island, Washington
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I am completely happy with my experience in this hotel ! Room was nice and very clean. Perfect location and the free shuttle a plus!! People in the hotel was very nice and very helpful ,thanks so much to Natalie Ayala who was so helpful and very nice !!! What a nice experience !!!

Was this review helpful? Yes 2
Chicago, Illinois, United States
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I rated the hotel very good based on the category of the hotel. When you stay here, you aren't expecting the hotel to be a palace or utterly hip but it was a very comfortable stay. I had a room in the club area so I had access to a club room that had breakfast in the morning and snacks... More

Was this review helpful? Yes 1
Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

On entering bathroom of room 544, the floor was covered in dried congealed blood! The bathroom had not been cleaned prior to my visit, in my opinion. I feared for my health staying here! To be fair the hotel immediately gave me a new room, but I was not impressed that a room service could leave such a serious health... More

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Los Angeles, California
Senior Contributor
40 reviews 40 reviews
35 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

It was a decent day I am a gold member with Starwood's they treated me good. They have a shuttle to take you to old town Pasadena if you want to hang out and have some drinks. Moreover, it is a typical Sheraton although some of the rooms may need an upgrade

Was this review helpful? Yes 4
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear 316gimmikst, We're glad you enjoyed your stay with us. We hope to see you back soon. Thanks for being a Gold SPG Member. Thanks, Guest Experience Manager More

Montreal, Canada
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was fine. The location was fine. The SPG lounge was small and food was OK. Not the best SPG hotel but OK for short stay. The AC broke in the middle of the night making an enormous noise. we called the front desk and maintenance guy came after 5 minutes, climbed in the ceiling and repaired the AC... More

Was this review helpful? Yes 3
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear R. Cote, Thanks for your feedback. We apologize for the A/C unit not functioning correctly. Our hotel is set for a rennovation in 2015. We're glad you enjoyed our service and our staff is excited to see you back soon. Thanks, Guest Experience Manager More

Hialeah, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Attended meetings this week and found that the facility very clean. Our meetings were handle very professionally by the Sheraton team. Everyone goes out of there way to make sure that you are having an excellent experience. Special mention goes out to Michelle (Dinning Room) , Natalie (FD Agent) & Vladimir (Driver). I was able to met the GM Reggie... More

Was this review helpful? Yes 4
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear Armando H, Thanks for your feedback. Our staff was really excited that we were able to exceed your expectations. We hope to see you back soon. Thanks, Guest Experience Manager More

Los Angeles, California
Top Contributor
102 reviews 102 reviews
32 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a dinner in Old Town Pasadena, an event at the Santa Anita Racetrack the next day, so I decided to get a room for the night instead of fighting the awful 210 West traffic in morning rush hour. Check in was quick and easy, I even had a friend drop off a package for me earlier in the... More

Was this review helpful? Yes 3
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear Todd H, Thanks for your feedback. We're glad that you enjoyed your journey with us. Thanks, Guest Experience Manager More

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Additional Information about Sheraton Pasadena

Address: 303 East Cordova Street, Pasadena, CA 91101
Phone Number:
Location: United States > California > Pasadena
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Pasadena 3.5*
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Also Known As:
Sheraton Pasadena Hotel Pasadena
Pasadena Sheraton

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