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All 29 Pasadena hotels

Sheraton Pasadena

3.5 of 5 Hotel   |   303 East Cordova Street, Pasadena, CA 91101
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Ranked #12 of 29 Hotels in Pasadena
A recent review
3 of 5 stars reviewed 4 days ago
NeedsNEscape Washington DC, District of Columbia
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454 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington DC, District of Columbia
Top Contributor
90 reviews 90 reviews
34 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I have stayed here many times and each time it's a different experience. Mostly it is just an average Sheraton. This trip I was given a special SPG room on the first floor. It was really strange because you had to walk down 5 steps to get into the room. The rooms opened to a patio, but there really wasn't... More

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Pasadena, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great hotel in a great location. Just across from El Paseo with a million dining and shopping choices. The staff offers excellent customer service. I had a great experience holding an event there - the catering and event service was great and the food was delicious. Worth every penny and would easily plan my next event there.

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San Diego
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel. Super clean with an accommodating staff. The only down side, which is preventing me from giving a 5 star rating, was the parking. Online it advertises free parking but on arrival I was told by the front desk that it was $10 to park overnight. I appreciate the safe, covered lot... But was bummed at the surprise cost.... More

Was this review helpful? Yes 3
Bobbie W, Guest Experience Manger at Sheraton Pasadena, responded to this review

Dear JenL198, Thank you for the great review on TripAdvisor. We are delighted to hear you enjoyed your stay and the staff exceed your expectations. We work hard to deliver an exceptional guest experience. Thank you for choosing Sheraton Pasadena as your home away from home. We look forward to welcoming you back very soon. Sincerely, Guest Experience Manger More

Toronto, Canada
Top Contributor
72 reviews 72 reviews
48 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 1 week ago

Just average. Only stayed one night. Public areas are nice and staff was accommodating but rooms need a upgrade. Not dirty but shopworn and the beiges and brown of a recent but bygone era. Not worth the price. Pluses - near old Pasadena and what that has to offer re restaurants and antique stores. Minus - despite free Wi-Fi for... More

Was this review helpful? Yes 1
Bobbie W, Guest Experience Manger at Sheraton Pasadena, responded to this review

Dear pentangle, Thank you for taking the time out to share your feedback from your recent stay at Sheraton Pasadena. Rest assure, the hotel will be going through renovation early next year. We trust you will give us another chance and return to our hotel to see the positive changes that are to come during and after the renovation. We... More

Suwanee, Georgia
Contributor
18 reviews 18 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Average hotel in a pretty good location. I had a bit of trouble at check in and they were a bit condescending. The hotel is a bit old at this point. Walking distance to Old Town and shopping. Also close to the convention center.

Was this review helpful? Yes 2
Bobbie W, Guest Experience Manger at Sheraton Pasadena, responded to this review

Dear Tinyfoodlover, We are glad that you enjoy the convenience of our superb location. You will be delighted to hear that our entire hotel will receive a refresh beginning early next year that will provide you the enhanced experience you deserve. We hope that you continue to choose Sheraton Pasadena as your home away from home when travelling to Pasadena.... More

Corona, CA
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

a little on the small side but not bad for one night. Parking an additional 18.00 which I can never understand why a hotel would charge it's own guests to park there, but our points paid for it along with the room, so can't complain. Beds were comfortable. An older hotel but it had some updating done. Window air conditioner... More

Was this review helpful? Yes 4
Bobbie W, Guest Experience Manger at Sheraton Pasadena, responded to this review

Dear Anne M, Thank you for the review on Trip Advisor. We are delighted that you enjoyed the location of our hotel and our Sheraton Sweet Sleeper bed. Thank you for choosing Sheraton Pasadena as your home away from home. We look forward to welcoming you back very soon. Sincerely, Guest Experience Manger More

Camden, New Jersey
Contributor
16 reviews 16 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Was here on business for 3 days. Room was clean except for what looked liked spilled nail polish on toilet lid. Was a little unnerved every time room was cleaned they would leave closet door open, thought that was odd. Front desk service was very friendly, although cleaning crew was not. It was very quiet which was a plus for... More

Was this review helpful? Yes 3
San Francisco
Top Contributor
64 reviews 64 reviews
18 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stay here quite often for business. It’s a pretty good hotel, a typical Sheraton. Goods: The lounge is small but nice. Breakfast is good (served early, from 6:00am-9:00am). Snacks in the Club lounge go until 8:00pm. They also have the Wall Street Journal and other magazines to peruse while you hangout, like the New Yorker. I also really enjoy... More

Was this review helpful? Yes 3
Ringwood, United Kingdom
Top Contributor
113 reviews 113 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just back from my 2nd trip this month to Pasadena and returned to the Sheraton. The rooms are dated but service and location makes up for this. everyone happy to help and you are made to feel very welcome. Great pool which is a suntrap and next to the restaurant where they are happy to serve you cold drinks all... More

Was this review helpful? Yes 5
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear Chris S, Thanks for your feedback. We're happy that you enjoyed your stay with us. We are also looking to go into rennovation in 2015. Thanks, Guest Experience Manager More

Vancouver, Canada
Contributor
15 reviews 15 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

They offer the best service they can at this Sheraton. From the reception to the shuttle driver, everyone wants to help. They have shuttle service to take guests to nearby destinations and one of drivers, Henry was super nice and caring. It was very pleasant to get his help pick a restaurant.

Was this review helpful? Yes 4
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear joli e, Thanks for your feedback. Henry and the team were really excited that you enjoyed your journey with us. Thanks, Guest Experience Manager More

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Additional Information about Sheraton Pasadena

Address: 303 East Cordova Street, Pasadena, CA 91101
Phone Number:
Location: United States > California > Pasadena
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Pasadena 3.5*
Number of rooms: 317
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Also Known As:
Sheraton Pasadena Hotel Pasadena
Pasadena Sheraton

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