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All 28 Pasadena hotels

Sheraton Pasadena

3.5 of 5 Hotel   |   303 East Cordova Street, Pasadena, CA 91101
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68%
Ranked #13 of 28 hotels in Pasadena
A recent review
3 of 5 stars reviewed 5 days ago
James M Troon, Scotland
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405 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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English first
Troon, Scotland
Top Contributor
75 reviews 75 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Moved here from J W Marriott at Santa Monica to attend the Rosebowl for the ManU v. LA Galaxy soccer match, and visit Universal Studios. The hotel is somewhat tired. The bedrooms are roomy in the club section, although the bathroom is at best very average, and not what you would expect for the price. We only had breakfast in... More

Was this review helpful? Yes 1
Portland, Oregon
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I have had the pleasure of working with the Sheraton Pasadena team for 8 years for business. We use both the hotel rooms for guests and ballrooms for events/ parties. I can't express how much I appreciate the entire staff's attention to detail no matter what comes up.. they have you covered. Whenever I come to LA I always make... More

Was this review helpful? Yes 4
Experience l, Manager at Sheraton Pasadena, responded to this review

Dear Cheryl Morrill, Our staff is very excited that you enjoy your journey's at the Sheraton Pasadena. Thanks for the feedback. Thanks, Guest Experience Manager More

Redmond, WA
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Split level room was quite interesting and had a ton of space, which made it quite nice. Service from everyone was excellent, especially in the dining room and at the front desk. Pool area was nice, too.

Was this review helpful? Yes 5
Art B, Manager at Sheraton Pasadena, responded to this review

Dear SShifton, Thanks for your feedback. Our staff is excited that you had an excellent journey. Thanks, Guest Experience Manager More

Baltimore, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Every single employee at this Sheraton was happy! I can't recall the last time I received such consistently good customer service... from the desk.. to door.. to room service. Great location to explore old town and downtown Pasadena. Nice breakfast buffet. Rooms are getting a little tired, but very clean and the staff made it worth the while

Was this review helpful? Yes 9
Art B, Manager at Sheraton Pasadena, responded to this review

Dear Jett 0518, Thanks for your feedback. Our staff is excited that we exceeded your exectations. We hope to see you soon. Thanks, Art More

Lompoc, California
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Pasadena Sheraton has the best customer service I have seen. They are friendly from booking an event to check in all of the way thru. I highly recommend staying here. They were close to and work directly with the Pasadena Convention Center for your group.

Was this review helpful? Yes 10
Art B, Manager at Sheraton Pasadena, responded to this review

Dear Michael C, Our staff is glad that we exceeded your expectations. We hope to see you soon. Thanks, Art More

Stanford, California
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Sheraton Pasadena is a great place to stay. Our friends recommended us to choose this hotel during our trip to Pasadena. It's really near to Civic Center and not far from Pasadena downtown. It is very convenient.

Was this review helpful? Yes 8
Art B, Manager at Sheraton Pasadena, responded to this review

Dear Elsa 12321, Thanks for your recent feedback. We're excited that our staff exceeded your expectations. Thanks, Art More

San Diego, California
Top Contributor
78 reviews 78 reviews
5 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was in walking distance of the metro and very close to Old Pasadena. The hotel is a bit worn and very expensive. I would pay extra to have a more deluxe room and be able to enjoy the snacks and continental breakfast. The staff was friendly. This hotel appears to be the best bet in the area.

Was this review helpful? Yes 9
Art B, Manager at Sheraton Pasadena, responded to this review

Dear Russell B, Thanks for your feedback. We're glad you enjoyed your stay. The hotel will go through a complete rennovation in 2015. We hope to see you very soon. Thanks, Art B. More

Menifee, California
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I met the Manager (Mr. Woolridge) for service and was thoroughly impressed with his genuine care for us. It is very refreshing to meet people of his caliber. Overall we were quite pleased with the service and cleanliness of the Hotel. We will definitely use this hotel when we are in the area again.

Was this review helpful? Yes 9
Art B, Manager at Sheraton Pasadena, responded to this review

Dear George B, Thanks for staying with us. We're glad our team exceeded your expectations. We hope to see you very soon. Thanks, Art B. More

Hesperia, California
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The 2-night room stay was a wedding gift from a nephew so there was really nothing to complain about. The room was okay as we did not really pay attention to every detail. We just needed a place to stay for 2 nights so all we needed was a clean room, bed, and bathroom with shower and toilet that work.... More

Was this review helpful? Yes 5
Art B, Manager at Sheraton Pasadena, responded to this review

Dear hand4b, Thanks for your feedack, we're glad you enjoyed your journey. We hope to see you back soon! Thanks, Art B. More

Pacifica, California
Contributor
18 reviews 18 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

This hotel and sleeping rooms feel very dated. Two of our rooms have a moldy smell to them. I had to burn a candle whenever I was in the room. As a platinum member, I appreciated getting an upgrade to a bi-level loft. However, the room felt smaller than a normal room. The club lounge was very minimal and had... More

Was this review helpful? Yes 2
Art B, Manager at Sheraton Pasadena, responded to this review

Dear Magsy, Thanks for being a platinum member. We wanted to apologize for any inconvinience recieved during your stay with us. Please rest assured that we have addressed the room issue along with the key scenerio. We're also in the process of improving our club lounge experience so that guests can expect VIP treatment at all times. We hope you... More

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Additional Information about Sheraton Pasadena

Address: 303 East Cordova Street, Pasadena, CA 91101
Phone Number:
Location: United States > California > Pasadena
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Pasadena 3.5*
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Also Known As:
Sheraton Pasadena Hotel Pasadena
Pasadena Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Visit the beautiful Sheraton Pasadena Hotel, ideally located within walking distance of the abundant shopping, dining, and entertainment options that Old Town Pasadena is renowned for. ... more   less 
Number of rooms
317

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