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Sheraton Pasadena

3.5 of 5
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303 East Cordova Street, Pasadena, CA 91101
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Sheraton Pasadena
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656 Reviews from our TripAdvisor Community

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San Francisco, California
Level Contributor
135 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a very quiet hotel with no frills. It was very relaxing to come back and just unwind without noise. It is the most convenient hotel to the Pasadena Convention center. Restaurant and bar are very small. No eateries that are within a 5 minute walk. Hotel staff were all friendly and courteous. It is odd that Pasadena prohibits... More 

Helpful?
Thank Nick T
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

The Sheraton was clean, fresh and the staff were incredibly friendly and polite. There is nothing I could suggest to improve our stay. Upon arrival we were greeted by friendly front of house staff, and look out for Ron in Charlies Bar, he told us some hilarious stories and helped us plan out some of the route for the remainder... More 

Helpful?
Thank Kirsty B
Houston, Texas
Level Contributor
207 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice, older hotel that sort of feels like a cruise ship (long, narrow building). Decent lobby that was well decorated and very nice and helpful staff. Medium sized room with fridge, coffee maker, teas, free bottles of water, no microwave. Nice marble shower but the bathroom was sort of small. Decent water pressure and nice beds. Medium sized workout room... More 

Helpful?
Thank Penguin S
PasadenaSheraton, Director of Rooms at Sheraton Pasadena, responded to this review

Dear Penguin S., Thank you for taking the time out of your day to share your feedback from your recent stay. We are glad to hear that you enjoyed your stay, hotel location and most of all the food. Nothing makes us happier than receiving this type of feedback. We hope you were able to experience some of the local... More 

Oakland, California
Level Contributor
85 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This hotel was fine--no complaints. I would not choose it as a destination, but it is efficient and clean and right at the convention center. It was a bit noisy --walls are thin I guess. I was unable to get any food, even in the bar, late at night.

Helpful?
Thank ichiji
PasadenaSheraton, Director of Rooms at Sheraton Pasadena, responded to this review

Dear ichiji, It is regrettable that your stay with us did not meet your expectations. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provided our hotel with valuable information that we can review to improve on for the future. Thank you for taking the time out to share your feedback from... More 

San Jose, California
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I just spent a wonderful five nights at the Sheraton Pasadena. I was there for a conference at the Pasadena Convention center, and the location is perfect for that. You have a short 1-2 minute walk from the door of the hotel to the door of the convention center. This hotel has one of the friendliest staffs I have seen... More 

Helpful?
Thank wwwdrich
PasadenaSheraton, Director of Rooms at Sheraton Pasadena, responded to this review

Dear wwwdrich, Thank you so much for letting us know what a great impression we made. We are truly pleased to know that you had such a wonderful experience with us. We know that being a way from home can be very challenging at times. It is wonderful to hear that the Sheraton Pasadena Hotel was a perfect match for... More 

Sacramento, California
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Ok, we got "upgraded" to a preferred room. It was funky with bathroom on entry level, then down 5 stairs to the bedroom. The stairs were lit like a jetliner floor with amber lights. So, the room was never dark and trekking up to the bathroom on narrow stairs was not for me. We asked for a new room and... More 

Helpful?
Thank mmcquest
PasadenaSheraton, Director of Rooms at Sheraton Pasadena, responded to this review

Dear mmcquest, We are pleased to hear that you enjoy the location of the Sheraton Pasadena Hotel. However, I am disappointed to hear that you did not enjoy the 1st floor bi-level room. Thank you for taking the time out of your day to share your feedback from your recent stay and for the wonderful comments about the hotel location... More 

Boston, Massachusetts
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We went to Pasadena for the Fabulous Rose Parade! Words cannot describe the Beauty of the Parade! The Staff at the Sheraton, really added to our Fun trip! We Especially want to Thank: Buffy for all the information before and after our arrival, to David dinner was great, to Henry, the driver Always nice even when the roads were closed... More 

Helpful?
Thank SDG896
PasadenaSheraton, Director of Rooms at Sheraton Pasadena, responded to this review

Dear SDG896, I’m happy to know that Buffy, David, Henry and Vladimir took the opportunity to make your stay memorable, while exceeding your expectations. Thank you for taking the time out of your day to post positive feedback from your recent stay at the Sheraton Pasadena Hotel. We look forward to your next visit. Kind Regards, Khaurontha Williams Director of... More 

Phoenix, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed here for business 12 times over the last 24 months. Each time, the service and overall experience continues to improve. Kahari at the front desk was most helpful and welcoming. He even called my room to make sure that it was what I was expecting. In fact all of the employees are most helpful and one time,... More 

Helpful?
Thank LexingtonCat
PasadenaSheraton, Director of Rooms at Sheraton Pasadena, responded to this review

Dear LexingtonCat, We appreciate you taking the time to post an excellent review on TripAdvisor. Your comments makes me proud to be a part of a dynamic team of people who care. I’m happy to know all of our associates, such as Kahari took the opportunity to make your stay memorable. Nothing makes us happier than receiving this type of... More 

Atlanta, Georgia
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

I've stayed at this hotel a few times for conventions and it's literally a 30 second walk to the convention center. The beds are comfy, room is a good size, and it comes with a fridge which is a plus for storing food on extended business trips. The gym looks like it's got an update and impressed me with the... More 

Helpful?
Thank RRT1983
PasadenaSheraton, Director of Rooms at Sheraton Pasadena, responded to this review

Dear RRT1983, We appreciate you taking the time to post such positive comments. Nothing makes us happier than receiving this type of feedback and earning a repeat visit from a guest. We are glad to hear that you enjoyed the hotel location and many of the amenities such as the mini refrigerator and the Sheraton Fitness Center. We appreciate your... More 

Bettendorf, IA
Level Contributor
113 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Generally excellent experience - the best part about this hotel would be the employees - did not encounter a single employee who was not on his/her game. The front desk staff were outstanding - very welcoming, helpful, friendly. We had Club level rooms so had complimentary breakfast - the first morning was a zoo - very small room, not designed... More 

Helpful?
1 Thank BettendorfTraveler
PasadenaSheraton, Director of Rooms at Sheraton Pasadena, responded to this review

Dear BettendorfTraveler, Thank you for taking the time out of your day to post such a wonderful review on TripAdvisor. We are very pleased to hear that you enjoyed your stay at the Sheraton Pasadena Hotel and the breakfast served in the Club Lounge. However, I am disappointed to hear about your experience with our shuttle service. Please note this... More 

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