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Sheraton Pasadena

3.5 of 5
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303 East Cordova Street, Pasadena, CA 91101
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Breakfast for 2 Included
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1 room 1 guest
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Sheraton Pasadena
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593 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Palm Springs, CA
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This Sheraton was especially nice. The staff was very kind and professional. Our rooms were very clean and comfortable with A+ products. We had a great time at the Sheraton Pasadena. I would highly recommend this hotel.

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San Francisco, California
Level Contributor
134 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

As a Platinum Your24™ member, I always get an e-mail confirmation of my Your24™ requests. I never received an email from the hotel prior to arrival (either yes or no). I called the hotel a few hours prior to arrival and asked about my room. Diamond at the Front Desk spoke with me. She apologized about not being able to... More 

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Oceanside, California
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had the best time! The staff was professional and friendly. The rooms were beautiful and clean. We were able to bring our little doggie and not pay riduculous fees and we were within walking distance to all the shops and restaurants. It was an over-all wonderful stay.

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Southern Calif.
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stay in Pasadena because one of my daughters lives there. I have stayed at the Langham (FABULOUS with a fabulous price tag), the Hilton (4 stars as well) and now the Sheraton. I almost cancelled when I read the reviews lately. As a matter of fact I actually tried to but got a better price because I had a... More 

Was this review helpful? Yes 1
Horsham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Plain and simply, AVOID THIS HOTEL !!! I got chronic diarrhoea whilst staying here and then I realised that the tap water in the bathroom (which I didn't drink, but had used to clean my teeth) smells like raw sewage ! In 3 days my room never got serviced and when I complained to the domestic staff they just said... More 

Was this review helpful? Yes 1
PasadenaSheraton, Guest Relations Manager at Sheraton Pasadena, responded to this review

Dear Mark R., It is truly disappointed to hear about your experience while staying at the Sheraton Pasadena Hotel. We work hard to deliver every guest with exceptional experience and service. I have addressed your concerns and feedback with the Management Team for immediate follow up. Please reach out to me at your earliest convenience as I would like to... More 

Minnesota
Level Contributor
61 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent a week at the Sheraton Pasadena for a business convention. The hotel was fine--king bed comfortable and sheets and towels and bathroom were clean. However, the room smelled of "pet", and the carpet didn't look very fresh or clean. The wifi was non-existent--a real pain while there on business. The food in the restaurant was underwhelming. Just not what... More 

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Moreno Valley, California
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Upon check in we were greeted by the most Awesome friendly staff named Jasmin, she was so Professional, informative & very friendly. You could tell see cares about her guests! She asked where we were from, gave us complimentary breakfast,signed me up with the rewards lrogram5 and went over & above for us, I can't say enough good things about... More 

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San Diego, California
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel is weary. Internet does not work . Hotel staff will put you through to "tech support" who will advise you to stand in the hallway to get better connection so if your on business forget it. Very noisy can hear TV In room next door and people talking.

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Bakersfield, California
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

You'll never run out of things to do at this great hotel and nearby outdoor mall (Paseo). The rooms are clean and spacious. The front desk hospitality workers are college trained and ready to ensure that your experience in their hotel is a positive one. The bartender has a great sense of humor and knowledge of music history. He knows... More 

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Boulder, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Have stayed here for business many times. Front desk staff is always as good as it gets. Normally they keep business travelers on same floor for quiet. Unfortunately was next to a group of loud party goers. After they could not be toned down the staff moved me and my things to a quiet room late at night. Extremely helpful.... More 

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