I really like the Starwood brand, but lately it's been more miss than hit. Highlight of the otherwise sad stay (a theme that also applies to the decor of the worn furnishings and finishes), was the friendly technician who fixed the also non-working TV. But yes, it was a flatscreen, just without showing pictures. The dirty carpets throughout the room... More

Stayed just one night in a standard double. Room was large, had a mini-fridge, balcony, roomy bathroom with lots of counter space. I had requested a crib, extra towels and foam pillows...and all were there when I got to the room, which was a first for any hotel chain. I requested a rollaway on check in and that was delivered... More

I booked this hotel while planning a wedding in Pasadena. We were able to get a group discount rate at the Sheraton where most of my out-of-town guests stayed. The hotel social/sales event manager, Stephanie, was very helpful and responsive to my requests and concerns. She even arranged for a welcome basket and a bottle of champagne for me and... More

The breakfast was outstanding along with the service. Also, most importantly is the location. The yardhouse is right out the back door and right arund the corner from Colorado st with all the nightlife and restaurants. More

We stayed for two nights on business - we arrived after 11pm and the check-in was quick and staff were friendly, reception and foyer was warm and welcoming and very clean. Our room was spacious with two double beds and all amenities such as kettle/fridge and toiletries were available. Very comfortable bed, pillows and duvet - actually felt quite luxurious.... More

This hotel is really nice. The hotel has a lot of nice amenities, and is within walking distance of tons of restaurants. There is ample parking (not free) underground. The rooms are comfortable. I got some great props for my successful hotwire of this hotel from my colleagues. This was a good base for our work responsibilities. The one drawback... More

For the price, I would expect better. Cons: very small room, dirty carpets throughout the hotel, thin walls (we could hear the conversation next door through the smoke alarm!), ill-equipped fitness room (lack of cable TV channel choices on the equipment), plastic cups in the room, telephone that didn't work properly. $15 for self parking, $$ for internet. Pros: the... More

We combined our family vacation and a business trip-stay at the Sheraton-Pasadena. Too bad we did not choose someplace else. Though, I am sure that the business traveler has all that he/she needs at this location, it is not what I would consider family-friendly. Read on intrepid traveler... 1. Room was clean and roomy enough, but for a family of... More

Stayed 3 nights here last month while in town on business. Great walking distance to old Pasadena, and if you're here for the convention centre, you can't get any closer. Stayed in a Deluxe room - it's on two levels, with the bathroom on the upper and the bed on the lower. So if you have any mobility issues or... More