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The Westin Pasadena

Certificate of Excellence
GreenLeadersBronze level
191 N Los Robles, Pasadena, CA 91101
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The Westin Pasadena
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Ranked #4 of 30 Hotels in Pasadena
Certificate of Excellence
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 3 days ago
Mike H Redondo Beach, California
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994 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Redondo Beach, California
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I spent one night in the Westin Pasadena in a pre-paid, King Bed room. I requested a quiet, upper floor accommodation in advance. I was given a room on the top (12th) floor with no surrounding neighbors. It was a very peaceful room with a great view of the San Gabriel mountains to the North. I made the reservation online,... More 

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Level Contributor
56 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Wow, very nice property, great surrounding, easy check-in & more over loved the interior of the hotel. The exterior towards the the breakfast area does really make u feel the beauty of what the hotel has in store. The rooms are nice & comfortable. Keep it up,the employees of this place is a real asset. Will I return again- DEFINETLY

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Saint Louis, Missouri
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Where do I start? The hotel is in a great location... Self and valet parking are available. Restaurant/Bar with a huge sitting area outside and it's absolutely beautiful. The outdoor pool is heated and located on the roof of the hotel with a wonderful view of the city. 24 hour room service but anytime after 11 the menu becomes limited.... More 

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Chico, CA
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I visited Pasadena for 3 days and liked my stay at this hotel. The room was clean and quiet, bed very comfortable and the staff members nice and helpful. Check-in and check-out process was fast, without long lines. The hotel has a shuttle that runs around 2 miles radius, which was great, because it helped me to get to the... More 

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Lanarkshire
Level Contributor
94 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed 1 week ago

People may find this harsh however we were going to the races for a very special occasion and were driving from Vegas at 4am in the morning to arrive at the hotel at 8am. We had booked a bigger room as we had been assured that there was no-one in it and they could guarantee us an 8am check in... More 

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San Francisco, California
Level Contributor
2 reviews
1 of 5 stars Reviewed 1 week ago

I really did not like this hotel. Admittedly, I had high hopes because the other Westins I have stayed in have all been lovely. This hotel was nothing more than a dull, mediocre business hotel. The pool was small and the view from it boring, the furniture was too big for the oddly designed room (you could hardly use the... More 

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Benito B, General Manager at The Westin Pasadena, responded to this review

Thank you for your comments regarding your stay with us. Please accept my apologies for failing to provide you with the renewing experience you deserve. We usually receive very positive comments regarding our hotel, and are extremely disappointed to hear of our shortcomings during your stay. It is my hope that we have the opportunity to welcome you back in... More 

Cairo, Egypt
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We picked this hotel as we wanted to stay at a nice chain hotel in the LA area at a low budget and since we had a car, the 15-minute driving wasn't really disturbing. The city of Pasadena itself is extremely charming and I absolutely love it. The hotel had parking on-site at $11, which has a nice deal. Breakfast... More 

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Leamington Spa, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago

Very average hotel. Having stayed in Westins in Europe this is well below their standards. The rooms are relatively spacious and clean The pool area is nice, though having 12 loungers for an entire hotel is a little ridiculous. We were in the pool area later in the day around 6pm and lots of people were unable to use the... More 

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Benito B, General Manager at The Westin Pasadena, responded to this review

Thank you for your feedback. I am sorry for your perception of the size of the pool and accommodations. Please accept my apologies for your experience, I can assure you that our pool size had being approved by the brand and the city base on the amount of guest rooms. The parking is fully own and manage by the city... More 

San Diego
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of this hotel is excellent; it's easy to reach from several freeways. The staff is relatively competent. The bar is decent, with good food. Not a place I'd stay on vacation, but it's first class for a business trip.

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San Francisco, California
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Main Reason I stay: Allows Dogs! No added Pet Fee! It isn't a 5 star property... but it is a nice hotel in Pasadena and the only hotel I stay at. Visited 6 times in the past 9 months. Stayed here for wedding planning and then for the wedding. If you find a good rate (<$130 for a king room)... More 

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Hotel Review Summarization

What travelers say

  • Very nice(10)
  • Heavenly beds(9)
  • Great location(6)
  • City hall(4)
  • Valet parking(4)
  • Old town(3)
  • Hotel staff(3)
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224 photos of this hotel

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Other (41)

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