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All 28 Pasadena hotels

The Westin Pasadena

4.0 of 5 Hotel   |   191 N Los Robles, Pasadena, CA 91101
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78%
Ranked #2 of 28 hotels in Pasadena
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 3 days ago
ChipsTravels Roseville, California
  • Reviews (816)
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816 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
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English first
Roseville, California
Top Contributor
66 reviews 66 reviews
28 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

When staying at a Westin there is a certain level of expectation. They met or exceeded my expectations at this location. Pasadena is a charming city with great restaurants and clubs if that is your scene. There are museums and cultural experiences that educate as well as entertain. Set up your base at the Westin where you are close to... More

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Folsom, California
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here on a weekend with my husband for a friend's wedding. Our bed was so comfortable and I slept great. This is wonderful. Our room was a little close to the elevator, so we did have some noise while people walked to their rooms at night. If I stayed here again, I would request a room further from... More

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Hueytown
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My son booked this hotel on line using an app and he thought the price was for 2 nights. I figured hey, lets enjoy it. When we arrived tired I opted to get dinner on the way in thinking it would be a quick check in. They didn't have my reservation and after 10 minutes finally brought a manager out.... More

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TimLusher, General Manager at The Westin Pasadena, responded to this review

Thank you for your feedback. I do not know the specifics of your stay, but apologize that the information that you received was not clear. I would have hoped that the staff would have been more welcoming and made you feel comfortable. I hope that we have the opportunity to welcome you back to the Westin Pasadena for a much... More

SF
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Not only did we have a nice stay at the Westin hotel we had equally lovely meals at the hotel's restaurant, Ventanas. In particular the service was excellent! Our server Guille was efficient and very attentive especially to our 2 small kiddos! Plus the food was delicious! We'll make sure to come back again!

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Imperial, California
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

The Westin hotel has never disappointed. The Westin Pasadena continued to please, the hotel was nice and clean. The room was clean and breakfast the following morning was delicious sitting around the fireplace in the patio. I would return again.

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Senior Contributor
39 reviews 39 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Had to book a hotel for a family wedding, there are not many high end hotel options in Pasadena so I decided on the Westin. I was pretty bummed at the entire experience. Our room was gross. Hair still in the bathroom, the bath fixtures in the shower were all falling off the wall. There were stains on the carpet!... More

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TimLusher, General Manager at The Westin Pasadena, responded to this review

Thank you for your feedback. I am sorry that you had a poor experience with us. I do not know the specifics regarding your stay but assure you that you did not have a "typical" experience. I understand that you will not stay with us again, but hope that we have not compromised your confidence in the Westin brand. More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Was there for business for one night. Enjoyed the customer service, attention to details, my room was a one king bed over looking the entrance of the hotel. Very nice and clean room. Roomy bathroom. Awesome room service. Overall very satisfied!

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Bloomfield Hills, Michigan
Top Contributor
62 reviews 62 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

My room, not large, but adequate, seemed almost Japanese in style, decorated with elegance and simplicity, and perfect. The public areas are attractive and dressy. The staff is noticeably more formally trained, dressed, and disciplined than more casual places. The 4th floor pool and spa area is also pretty but not large. Too bad I didn't need the exercise room,... More

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Chicago
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a wonderful stay. Loved the window shutters instead of drapes, robe to use, comfortable bed, good water pressure, hot water and efficient shower head, bath amenities,large hand-held mirror, in-room coffee/tea, quiet--no A/C noise, in-room refrigerator, free boarding pass computer/printer area, hotel shuttle, quick elevators, pool and lobby areas, housekeeping staff, being addressed with title and last name by front... More

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Marietta, Georgia
Top Contributor
184 reviews 184 reviews
18 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is great. There is a overnight self parking fee of $9 but that is nothing. The hotel is spotless, great and very modern. We stayed her for one night and loved it. The room had a bench seat that looked out over city hall and the room was very quit on the 11th floor. The gym was great... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(13)
  • Heavenly beds(12)
  • City hall(12)
  • Valet parking(8)
  • Great location(7)
  • Old town(6)
  • Rooms are clean(6)
  • CUSTOMER SERVICE(3)
  • Business trip(3)
  • Would highly recommend(3)

Additional Information about The Westin Pasadena

Address: 191 N Los Robles, Pasadena, CA 91101
Location: United States > California > Pasadena
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Pasadena 4*
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Also Known As:
The Westin Pasadena Hotel Pasadena
Westin Pasadena
Pasadena Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Pasadena #2 Business Hotel in Pasadena #3 Romantic Hotel in Pasadena #4 Family Hotel in Pasadena
Hotel Class
Number of rooms
350

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