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All 30 Pasadena hotels

The Westin Pasadena

4.0 of 5 Hotel   |   191 N Los Robles, Pasadena, CA 91101
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The Westin Pasadena
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Ranked #3 of 30 Hotels in Pasadena
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 1 week ago
ferdferd Santa Monica, CA
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928 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Santa Monica, CA
Top Contributor
76 reviews 76 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

As far as the Westin chain is concerned, this is a good hotel for the price, but not great. Check in time was 3 PM, we arrived at 2:50 PM, did not get a room until after 4 PM. The nice young lady at the check in desk explained that the housekeepers were running late because they were sold out... More 

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Orlando, Florida
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We are going to a wedding and the invitation was silent as to the date we needed to reserve the room by to get the group rate. We called and the last date passed 3 days ago. Granted, this was not the hotel's fault. The hotel did not even offer to see if they could get us a room at... More 

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Timothy L, General Manager at The Westin Pasadena, responded to this review

Thank you for your feedback. I am sorry that we were not able to accommodate your rate request past the group cutoff date. I do not know the date of the wedding you are attending, but it must be during a time of heavy compression. I am sorry that the couple did not alert you and the other guests to... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We wanted to get away from Santa Barbara for the weekend, so we drove down this wonderful hotel on Saturday. From the moment we got there we had anamazing experience. Everyone that works there were extremely professional and everyone we pass from the reception desk,through the hallways and up to our room were very pleasant. The kids wanted to go... More 

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14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I loved this hotel, the staff is very friendly and the hotel is very nice. They have a great outdoor patio with heaters and a large fire pit at night, a perfect place to have a few cocktails before heading out for the evening and a great place for a nightcap. The rooms are very clean and spacious, and although... More 

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Brooklyn, New York
11 reviews 11 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We just spent one night here while visiting friends in the area. It was actually our first time at a westin (though we are loyal spg members), and we were really surprised..in a bad way. It was essentially the equivalent of a best western, maybe not even as nice as a holiday inn express. We got a superior double room.... More 

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Timothy L, General Manager at The Westin Pasadena, responded to this review

Thank you for your comments regarding your stay with us. Although it hurts, it does give us the opportunity to improve where we can. I am sorry that we did not live up to your expectations. It is a common practice in the hotel industry to use only flat sheets. I apologize if your came un-tucked. We completed a renovation... More 

4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nothing to extreme either way. Getting a little old, but overall still 4 star, nice layout, good service, decent room. Bathroom looks the most dated, a little dingy around the edge but adequate. Well priced at around $100 using travel websites or priceline.

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Beaumont, California
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was absolutely wonderful from beginning to end. Located 2 blocks away from the Old Town Pasadena, it was a short walk away from shopping, restaurants and entertainment. From the time you enter the hotel, the "green live plant" wall and simple, but tasteful appointments let you know their philosophy. White tea fragrance wafts through the air and carries... More 

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Shanghai Region, China
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

i stayed here on my recent business trip. This hotel has great location. My room is quiet and cozy. Bed is comfortable. I had a good night sleep which is important for a business person. I really enjoyed my stay.

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Vancouver, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I read some of the reviews on here and was starting to get worried. There is nothing wrong with this hotel and lots of great qualities. The staff were awesome. Check in I was upgraded without asking. My room was very nice with a good view. It was a little noisier than normal from the neighbours but so be it.... More 

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Top Contributor
181 reviews 181 reviews
140 hotel reviews
421 helpful votes 421 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked at an excellent rate through Priceline, Name Your Own price, so you always wonder what kind of room you will get. Well, we were upgraded to the Preferred Level Floor, wonderful room, well furnished and super comfortable. Staff were just great and we were genuinely sorry we were only booked for one night. Thank you Westin, Pasadena for making... More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(13)
  • Heavenly beds(9)
  • City hall(8)
  • Great location(7)
  • Valet parking(7)
  • Rooms are clean(4)
  • Old town(4)
  • Would highly recommend(3)
  • Hotel staff(3)

Additional Information about The Westin Pasadena

Address: 191 N Los Robles, Pasadena, CA 91101
Location: United States > California > Pasadena
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Pasadena 4*
Number of rooms: 345
Reservation Options:
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Also Known As:
The Westin Pasadena Hotel Pasadena
Westin Pasadena
Pasadena Westin
Hotel Style:
#1 Green Hotel in Pasadena
#2 Business Hotel in Pasadena
#4 Family Hotel in Pasadena
#4 Romantic Hotel in Pasadena

217 photos of this hotel

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