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All 29 Pasadena hotels

The Westin Pasadena

4.0 of 5 Hotel   |   191 N Los Robles, Pasadena, CA 91101
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Ranked #4 of 29 Hotels in Pasadena
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
SonnyaD Las Vegas
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842 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Las Vegas
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

We only stayed one night, but the rooms were large and well appointed. It is in the heart of Downtown Pasadena. The coffee maker had Starbucks which was a welcome surprise. The hotel staff was very helpful with plans and advice, they deserve the highest honors! The only downside is WiFi isn't free.

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New Delhi
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel was our Hotwire find. The exterior of this hotel is very nice and plush. However we found the rooms to be a little dated, and needing renovation. The overall feel of the place is very nice. The staff is very helpful. and welcoming. The cost of car parking appeared a little steep for the location ($14). As an... More

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Memphis, TN
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

I enjoyed my three-night stay. It was mostly quiet. The bed was extremely comfortable. Very nice location with lots of restaurants and shops within easy walking distance in Old Pasadena. No free wi-fi.

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Emma S, Guest Relations Manager at The Westin Pasadena, responded to this review

Thank you for your kind words – I am pleased to hear you enjoyed your stay with us. We do not offer free Wi-Fi however our pricing is competitive compared to other similar properties in the area. We hope to welcome you back soon. Many Thanks, Emma S, Guest Relations Manager More

Lewisville, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

This was my first time in a Westin Property. I've stayed at Marriotts, Sheratons, and other hotels but this was my first 4 star hotel. I flew in from LAX and my transport pulled up and they opened the door for me. I was surprised since I've never had that happen. Was greeted throughout and went to the front desk... More

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Emma S, Guest Relations Manager at The Westin Pasadena, responded to this review

I am pleased to hear we gave you a positive first experience! We welcome all guests and we are very happy you had a comfortable and restful experience with us. We look forward to welcoming you back in 2016! Many Thanks, Emma S, Guest Relations Manager More

New York City, New York
Contributor
18 reviews 18 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was nicer than we expected. The rooms are not ultra modern because they still had popcorn ceilings and the carpet looked a little worn. The rooms were still very clean and housekeeping is on top of it. The lobby, bar, outdoor seating area, gym, pool and restaurant are well done. We stayed here on a wedding block rate,... More

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Emma S, Guest Relations Manager at The Westin Pasadena, responded to this review

Thanks for your comments, I am so pleased to hear we were nicer than you expected! I love the term popcorn ceilings – I have not heard that one before. Again I am glad that you had an all-round good stay with us and we hope you will come back to visit again soon! Many Thanks, Emma S Guest Relations... More

Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed at the Westin while on a trip around the LA area, stayed for 3 nights. The hotel was clean and well above the standard of a chain in the same category,staff were super friendly and always helpful! Made use of the hotel pool which was clean and well located on the roof. The hotel was ideally located in a... More

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Emma S, Guest Relations Manager at The Westin Pasadena, responded to this review

Thank you for taking the time to leave a review. I am glad you found us convenient for your trip to LA! I am delighted our staff took great care of you and you got to not only use the swimming pool but also explore the local area, it really is a great place! Thank you and we hope to... More

San Francisco, CA
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I've stayed at this property multiple times and have had great experiences. This time, they did not have it together. Great valet staff - always got my car waiting : friendly and courteous Housekeeping - called a few times to request a microwave in the room to heat my son's milk. It was promised to me that one would free... More

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Timothy L, General Manager at The Westin Pasadena, responded to this review

Thank you for your comments regarding you stay with us. I am sorry that we did not take care of you as we have in the past. You are absolutely correct, we should not have promised you something that we were not sure we could deliver. Additionally, our associates are ‘certified’ on the proper delivery of our cribs. I am... More

Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A 4-night stay while traveling for a business trip was a welcome experience at the Westin Pasadena. Although a late arrival can be a questionable start to travel, the front desk staff was professional and courteous. Efforts to dine-in at the on site restaurant led to a strong start for a good stay. An outdoor fireplace and attentive service, meant... More

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Scottsdale, Arizona
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I reserve the 5 rating for very few hotels that reach world class status. This Westin however is as high a 4 as one can get. The location is central to all main activities. One can easily walk to dozens of good restaurants, nightlife and old town Pasadena. A complimentary shuttle service that operates until midnight takes guests to any... More

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Toronto, Ontario, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

We wanted to stay out of Los Angeles and booked the Westin Pasadena on line. Not only is the hotel beautiful and in an excellent location, the rooms are well equipped, the beds luxurious and the service outstanding. The concierge went out of his way to ensure that we visited the best sights and restaurants in our very short time... More

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Emma S, Guest Relations Manager at The Westin Pasadena, responded to this review

Thank you for your recommendation – We truly appreciate it! I am pleased that although your time in LA was short we were able to help you plan your time well so you can experience everything the area has to offer (which is a lot!) We hope to welcome you back soon so we can show you more of our... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(13)
  • Heavenly beds(12)
  • City hall(12)
  • Valet parking(8)
  • Great location(7)
  • Rooms are clean(6)
  • Old town(6)
  • CUSTOMER SERVICE(3)
  • Business trip(3)
  • Would highly recommend(3)

Additional Information about The Westin Pasadena

Address: 191 N Los Robles, Pasadena, CA 91101
Location: United States > California > Pasadena
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Pasadena 4*
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Also Known As:
The Westin Pasadena Hotel Pasadena
Westin Pasadena
Pasadena Westin

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