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All 30 Pasadena hotels

The Westin Pasadena

4.0 of 5 Hotel   |   191 N Los Robles, Pasadena, CA 91101
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The Westin Pasadena
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Ranked #3 of 30 Hotels in Pasadena
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 3 days ago
A P Pleasanton, California
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889 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pleasanton, California
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have stayed at this hotel three times in the last four years and have been very satisfied. They offer well appointed and spotless rooms with great bedding. There are no noisy HVAC units. Valet parking is efficient and the location is within easy walking distance to restaurants. Even the in room coffee is good. This hotel is normally available... More 

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New York City, New York
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nice place close to old town and business district. Top notch service very comfortable rooms. Outdoor bar is cozy with a large fireplace. Free Shuttle from hotel brings you into old town. I always stay here when I am in town. Highly recommend.

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Guam, Mariana Islands
Top Contributor
121 reviews 121 reviews
68 hotel reviews
197 helpful votes 197 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I've not had a hotel stay this bad in years, but sadly I've got to warn other travelers of what to expect. I've stayed at this Westin (formerly DoubleTree) hotel in Pasadena for many years. On my last visit a little over a year ago, I noticed that service was slipping. But my stay last week was the last straw... More 

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TimLusher, General Manager at The Westin Pasadena, responded to this review

I appreciate your perspective regarding your stay with us. We take our business very seriously and understand that different guests have different expectations and preferences. We have been a great partner with JPL, CalTech and NASA over the years and value our relationship with them. Your experience is not indicative of usual feedback for our guests as you can see... More 

Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago

As a business traveler, I appreciate the comfort, convenience and quality of the Westin. The beds are extremely comfotable and the outdoors (but heated in Winter) restaraunt is a wonderful place to spend an evening. Thanks to my server, Gui, I discovered a great appetizer to go with the ontap IPA.

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Saint Louis, Missouri
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Ive stayed at this hotel for years but it seems to be slipping. This last trip included unserviceable internet (so poor that couldn't FaceTime the family) which costs $12.00/day and the room was overstuffed with beds. The room was barely suitable for a king bed but two queens were jammed instead. Could not use the closets as one of the... More 

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TimLusher, General Manager at The Westin Pasadena, responded to this review

Thank you for your comments regarding your stay with us and for your continued loyalty. I am sorry that your experience was not on par with previous stays. I do not know what the issue was with our internet during your stay as we have more than ample bandwidth to service all our customers. I will investigate the functionality of... More 

Burbank, California
Top Contributor
57 reviews 57 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

It's been many years since I stayed at Westin, but I remember their beds being super comfy and they still are. This location is a few blocks from great shopping and restaurants. My room was clean and quiet, and the front desk service was friendly and helpful. A note for anyone taking an extended stay: The 2-queen room I was... More 

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Perpignan, France
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

That's what this hotel did... Make it easy to do a trade show. Just a short walk from convention Centre, shopping and restaurants of just about any kind. With in room refrigerator I just walked down to the grocery and picked up some of my favorite snacks. Perfect distance to everything to stretch my legs after standing all day. Workout... More 

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Henderson, Nevada
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I know people complain about the room sizes and quirkiness of the rooms but that's kind of Pasadena architecture for you honestly. The building they have is beautiful and in a great location. We were there for a conference and would walk to the Convention Center a few blocks down each day. I had a Executive Double corner room. It... More 

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Huntington Beach, California
Top Contributor
296 reviews 296 reviews
91 hotel reviews
230 helpful votes 230 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived on Thanksgiving day in order to attend a UCLA football game at the Rose Bowl the following afternoon. As we walked up to registration I was reminded that I had previously been in this facility 20 years earlier for a wedding when it was a Doubletree. I love some chocolate cookies from the Doubletree but I consider Westin... More 

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location. Beautiful hotel. Typical Westin. Perfect beds. Bar open till midnight. Food worth eating and good night life. Meets expectations from this excellent chain. I will definitely return. I look forward to returning again

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Hotel Summarization (Beta)

What travelers say

  • Very nice(13)
  • Heavenly beds(12)
  • City hall(12)
  • Valet parking(8)
  • Great location(7)
  • Rooms are clean(6)
  • Old town(6)
  • CUSTOMER SERVICE(3)
  • Business trip(3)
  • Would highly recommend(3)

Additional Information about The Westin Pasadena

Address: 191 N Los Robles, Pasadena, CA 91101
Location: United States > California > Pasadena
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Pasadena 4*
Number of rooms: 345
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Also Known As:
The Westin Pasadena Hotel Pasadena
Westin Pasadena
Pasadena Westin
Hotel Style:
#1 Green Hotel in Pasadena
#2 Business Hotel in Pasadena
#3 Family Hotel in Pasadena
#4 Romantic Hotel in Pasadena

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