We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 28 Pasadena hotels

The Westin Pasadena

4.0 of 5 Hotel   |   191 N Los Robles, Pasadena, CA 91101
Hotel amenities
Save Saved
You added The Westin Pasadena to your Saves list
The Westin Pasadena
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
78%
Ranked #3 of 28 hotels in Pasadena
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
Harry C Bloomfield Hills, Michigan
  • Overview
  • Reviews (813)
  • Photos (187)
  • Amenities
  • Q&A
  • Room tips (143)
  • Location
  • More
Write a Review

813 people have reviewed this hotel

Traveler rating
    324
    299
    110
    51
    29
See reviews for
156
211
68
270
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Bloomfield Hills, Michigan
Top Contributor
59 reviews 59 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

My room, not large, but adequate, seemed almost Japanese in style, decorated with elegance and simplicity, and perfect. The public areas are attractive and dressy. The staff is noticeably more formally trained, dressed, and disciplined than more casual places. The 4th floor pool and spa area is also pretty but not large. Too bad I didn't need the exercise room,... More

Was this review helpful? Yes
Chicago
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Had a wonderful stay. Loved the window shutters instead of drapes, robe to use, comfortable bed, good water pressure, hot water and efficient shower head, bath amenities,large hand-held mirror, in-room coffee/tea, quiet--no A/C noise, in-room refrigerator, free boarding pass computer/printer area, hotel shuttle, quick elevators, pool and lobby areas, housekeeping staff, being addressed with title and last name by front... More

Was this review helpful? Yes
Marietta, Georgia
Top Contributor
175 reviews 175 reviews
17 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is great. There is a overnight self parking fee of $9 but that is nothing. The hotel is spotless, great and very modern. We stayed her for one night and loved it. The room had a bench seat that looked out over city hall and the room was very quit on the 11th floor. The gym was great... More

Was this review helpful? Yes
Pasadena, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This was my first visit to the hotel and and it was absolutely wonderful. Everyone at the hotel was so helpful. I was actually here to have a meeting and I would diffinetely come back. Beautiful property wit excellent outside area and lots of networking space in the hotel. Restaurant - excellent food! And so much of it! Xochiti Trejo... More

Was this review helpful? Yes 1
New York City, New York
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice outdoor pool, clean comfortable rooms and most of all -- a friendly staff make this hotel a "go-to" for our family. The location near Old Pasadena is easy, safe and exciting and totally walkable. Hotel has shuttle van for those who don't like to walk.

Was this review helpful? Yes
Des Moines, Iowa
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This review is relative to expectations as a frequent Westin guest and elite level Starwood member. The positives first. It is a lovely property. The outdoor bar area and 4th floor pool area are excellent areas to relax and meet Westin standards. The hotel ocation is solid too as it is a relatively short walk to a myriad of shops,... More

Was this review helpful? Yes
TimLusher, General Manager at The Westin Pasadena, responded to this review

Thank you for taking the time to offer me your feedback. The nature of your comments lead me to believe you were here over the July 4th weekend. Our elevators were tampered with and one of the safety mechanisms were compromised. This cause an ‘alert’ to the parent controls of the elevators causing 1 to trip. The extent of the... More

1 review
1 of 5 stars Reviewed 1 week ago

Very disappointed. Stayed at many Weston n this by far the worst. Reserved two queen beds n arrive mid day and found that they did not have the room, only a king. Staff was less the agreeable. Rooms just so so except bed, heavenly . Will try some where else next visit.

Was this review helpful? Yes
TimLusher, General Manager at The Westin Pasadena, responded to this review

Thank you for your comments regarding your stay with us. I apologize that we were unable to fulfill you room request for 2 queen beds. We do our very best to accommodate all of our guest’s request and sometimes are not able to please everyone. I am sorry that we did not live up to your expectations, but am more... More

Boston, Massachusetts
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff here really are great, the concierge is fantastic, valet guys quick and easy, shuttle bus is a great addition, but we had a few problems with the front desk. The hotel itself is great, the rooms are nice, bathrooms clean and sparkling, and the lobby is beautiful. The problem for me occurred at check in. We had a... More

Was this review helpful? Yes
TimLusher, General Manager at The Westin Pasadena, responded to this review

Thank you fo rtaking the time to give me your feedback. I sincerely apologize for the lack of communication, or the actual miscommunication to be exact, from the front desk regarding your rate during your recent stay. I do not know the exact circumstances of your check in experience, but I believe that it had to do with the fact... More

Chandler, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Came hear on family vacation and was traveling through out southern California. The room was nice, they have a rooftop pool on the 4th floor that is really nice. The workout facility is near the pool and has nice view of the mountains. The restaurant food was really good and we enjoyed a great breakfast. Our server was Guille and... More

Was this review helpful? Yes 1
San Diego, California
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stay here for 2 nights for a wedding. They have valet, but at a price. There is self parking. Great outdoor area and restaurant. The restaurant has a breakfast buffet for about $22 w/tax. The room I stayed in had 2 queen beds, so there was little space between the bed & the closet. A plus, is the mini frig... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage The Westin Pasadena, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Westin Pasadena? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very nice(13)
  • Heavenly beds(12)
  • City hall(12)
  • Valet parking(8)
  • Great location(7)
  • Old town(6)
  • Rooms are clean(6)
  • CUSTOMER SERVICE(3)
  • Business trip(3)
  • Would highly recommend(3)

Additional Information about The Westin Pasadena

Address: 191 N Los Robles, Pasadena, CA 91101
Location: United States > California > Pasadena
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Pasadena 4*
Reservation Options:
TripAdvisor is proud to partner with Starwood, Expedia, Booking.com, Orbitz, Tingo, Travelocity, BookingOdigeoWL, Despegar.com, Priceline, Otel, Hotels.com and Agoda so you can book your The Westin Pasadena reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Pasadena Hotel Pasadena
Westin Pasadena
Pasadena Westin

187 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (179)
Viewed
Hotel & grounds (36)
Viewed
Room/suite (45)
Viewed
Bathroom (20)
Viewed
Dining (4)
Viewed
View from room (18)
Viewed
Pool/beach area (13)
Viewed
Other (43)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (3)
Viewed
Pool/beach area (1)
Viewed
Family/play areas (1)
Viewed
Dining (1)
Viewed
Other (1)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Pasadena #2 Business Hotel in Pasadena #3 Romantic Hotel in Pasadena #4 Family Hotel in Pasadena
Hotel Class
Number of rooms
350

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer