Stayed 1 night. Staff seemed friendly enough. Nice looking lobby. Room was small, with small windows. Super comfy bed. The dual shower heads are awesome. (Even if Westin tries to make you feel guilty for using them and wasting the water). Opened the window the allowable 10 inches, and someone had left matches and cigarette butts scattered about. Seems a... More

For the price of the room, you would think there would be more amenities--pretty bare bones (had to ask for more shampoo & conditioner during 4 day stay), no fridge in king deluxe. To add insult to injury, I continued to get additional charges on my credit card weeks after I checked out. Total scam; when I wrote in to... More

We recently stayed at the Westin Pasadena. We have stayed here before and have always felt it was a quality hotel. From the time we checked in, we felt that no one really was listening. We are starwood members and usually get an upgrade. After asking for a quiet room, we were put on the 5th floor?????? The room needed... More

We stayed for business, but the complimentary shuttle service and amazing concierge made it a pleasure!! They directed us or drove us to some great places to eat and see! They really made it feel like a vacation! The building is so beautiful and the city of Pasadena is spectacular. Just about everything is within walking distance and there are... More

Recently, I stayed at The Westin Pasadena for a business trip. Our company was set-up as a vendor for 2 local events right around the corner from the hotel and we required more assistance than I was comfortable asking for. I was surprised to find that the hotel staff here was very willing to help every step of the way... More

The Westin Pasadena was a perfect location for me particularly as its located next to ti City Hall and within walking distance of nighttime entertainment. The amenities were nice and the accommodations comfortable. The pool is open long hours, however,it is rather small and shallow. Not all that useful for doing laps. The Westin offer of sport-workout clothing is very... More

I spent the day at Huntington Gardens and wanted to stay someplace close with a pool and convenient location. As someone else commented, the beds are super comfy. The pool area has a fabulous view of the City Hall building which is ornate and well restored. I grew up in a near by town and was very impressed with the... More

I stayed, and enjoyed, three nights at the Westin Pasadena. I had no problems with the housekeeping or customer service while I was present in the building. I also used the self park option and paid the $9 a day, which I found to be convenient since I didn't need to drive my car the entire weekend. You're probably wondering... More

we just returned from a long Memorial Day weekend at the Pasadena Westin and the staff starting with Tina at the front desk to Erwin, Concierge to the wonderful Breakfasts with Diego and Norman to the bartender John for our nightcap all making our visit very special. The room was wonderful, clean and bright. They have a free shuttle service... More