We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 28 Pasadena hotels

The Westin Pasadena

4.0 of 5 Hotel   |   191 N Los Robles, Pasadena, CA 91101
Hotel amenities
The Westin Pasadena

Enter dates for best prices

Best prices for your stay
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Westin.com Expedia.com Travelocity
and 9 more sites!
77%
Ranked #4 of 28 hotels in Pasadena
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
Laura S San Marcos, California
Write a Review

761 people have reviewed this hotel

Traveler rating
    301
    280
    105
    49
    26
See reviews for
149
194
65
257
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
San Marcos, California
1 review
5 of 5 stars Reviewed yesterday NEW

Beautiful hotel! Oscar was ~amazing~ and the most helpful hotel staff I have ever met. The hotel is easy to get to and our view was gorgeous. We dined at the Ventana and we were all happy with our food!

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Philadelphia, Pennsylvania
Contributor
16 reviews 16 reviews
8 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed yesterday NEW

Right in the heart of Pasadena, the Westin is within walking distance of many businesses, restaurants and shops. The hotel is very well maintained and offers those 'heavenly beds,' along with spacious rooms and typical Westin amenities. The staff is friendly and courteous, and I always appreciate the 24-hour fitness center - great for those of us on a East... More

Was this review helpful? Yes
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 2 days ago NEW

Just back from a 10 day visit and stayed at Westin Pasadena. Rooms were clean and adequately sized but best of all were staff who were really helpful. Location also useful as far enough away from Old Pasadena to be quiet but close enough to walk to the action. Highly recommended.

Was this review helpful? Yes 1
Santa Barbara, California
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our stay at the Westin Pasadena was ideal. Everything was nearly perfect. The Westin's staff was gracious and helpful (free shuttles to anywhere within a 3 mile radius!). Concerns : 1) The bottom sheet on the king bed was not "fitted," and as a result, ended up all twisted and wrinkled in the morning. 2). The whirlpool was under repair... More

Was this review helpful? Yes 1
New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Standard Westin great service. Very friendly staff all around. A little off the beaten path if you need to do businesses down town ( 15 min walk) rooms are clean. Nice outdoor fire pit for a drink during a cool valley night..best location in area.

Was this review helpful? Yes
Pasadena, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

On many occasions over the last 10 years I have held business lunches at the Pasadena Westin Hotel, as I did again today. The newly remodeled restaurant and outdoor plaza is a perfect spot to take anyone....beautiful, quiet and modern. The menu is excellent....a wide variety of high-quality choices, so I'm comfortable taking anyone there. Best of all is the... More

Was this review helpful? Yes
NYC
Contributor
18 reviews 18 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

Generally a comfortable hotel but could be better run. The staff, while all pleasant, had to be asked multiple times for some requests (correcting a reservation/billing error, getting clean glasses in the room after dirty ones were left for two days). We had to call Starwood to finally correct the reservation error - and then the Westin Pasadena charged us... More

Was this review helpful? Yes
Timothy L, General Manager at The Westin Pasadena, responded to this review

Thank you for taking the time to give me your feedback and I apologize that we fell short of meeting your expectations. I am not sure what issue you might have had that we could not take care of on property, but apologize that you needed to call Starwood and that we added insult to injury by charging you for... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed 2 nights here on business. The hotel staff was professional and pleasant. Had an issue with water leaking from the AC vent above my shower and they had both the service tech' and keys to a new room up in minutes. Meeting roos and catering very good as well.

Was this review helpful? Yes 1
Santa Barbara, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just stayed here for 2 nights for a conference and it was super all around. Getting out to walk in Old Town Pasadena after a long day in the conference was perfect. Bought a lot of shoes! Wonderful beds, slept like a baby, fresh for the next day. Great, healthy breakfast options too. Highly recommended.

Was this review helpful? Yes 1
Silicon Valley, CA
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Wife and I stayed as part of a group. The group checkin was annoying since it appeared that the hotel hadn't done enough preparation to make it quick and easy and perhaps was having computer problems. Would have been helpful if they had people line up in a single line and go to the next available checkin person rather than... More

Was this review helpful? Yes 1

Been to The Westin Pasadena? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very nice(13)
  • Heavenly beds(12)
  • City hall(12)
  • Valet parking(8)
  • Great location(7)
  • Rooms are clean(6)
  • Old town(6)
  • Hotel staff(3)
  • CUSTOMER SERVICE(3)
  • Business trip(3)

Additional Information about The Westin Pasadena

Address: 191 N Los Robles, Pasadena, CA 91101
Location: United States > California > Pasadena
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Pasadena
#3 Business Hotel in Pasadena
#4 Family Hotel in Pasadena
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Pasadena 4*
Reservation Options:
TripAdvisor is proud to partner with Starwood, Expedia, Travelocity, Booking.com, Orbitz, Priceline, Hotels.com, Tingo, Amex, TripOnline SA, Otel and Venere so you can book your The Westin Pasadena reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Pasadena Hotel Pasadena
The Westin Pasadena Hotel
Westin Pasadena
Pasadena Westin

Owners: What's your side of the story?

If you own or manage The Westin Pasadena, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added The Westin Pasadena to your Saves list