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BEST WESTERN Pasadena Royale

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3600 East Colorado Blvd., Pasadena, CA 91107
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1 room 1 adult
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BEST WESTERN Pasadena Royale
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309 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

My mom and I visited the Best Western Pasadena Royale while attending a conference. The room was clean and newly remodeled, in a safe and quite part of town. The best part of our stay was Arlene, the breakfast attendant. She was friendly, always checking in with guests to make sure they had everything they need and the food and... More 

Helpful?
Thank Elizabeth H
Harry S, General Manager at BEST WESTERN Pasadena Royale, responded to this review

Hi Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

Los Angeles, CA
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were in Pasadena for 1 night, stayed at BW Pasadena Royale. The hotel is a bit dated but clean and relatively quiet. My frustration with this hotel was that they would not answer their phone. I got lost trying to find the hotel, GPS devices weren't working properly so I called the hotel 5 times, no answer. When I... More 

Review collected in partnership with Best Western

Helpful?
Thank jo-tris
Harry S, General Manager at BEST WESTERN Pasadena Royale, responded to this review

Hi, Thank you for your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see... More 

Riverside, United States
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Considering this location is on busy Colorado Bl, it was very quiet. The staff is very nice and friendly, and the room was very clean. I really enjoyed my night's sleep too. At first I thought the bed was too firm. But it turned out not to be, and I had an enjoyable night's sleep. I also enjoyed the free... More 

Review collected in partnership with Best Western

Helpful?
Thank 462Law5
Harry S, General Manager at BEST WESTERN Pasadena Royale, responded to this review

Hi Thank you regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see... More 

Collingdale, Pennsylvania
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

The room was very clean, the people at the desk were helpful, the free breakfast was great, and the cleaning crew kept every thing clean. Great place to stay, it was easy to get on and off the freeways, stores close bye and delivery after hours.

Helpful?
Thank Albert R
Harry S, General Manager at BEST WESTERN Pasadena Royale, responded to this review

Hi, Thank you regarding your recent stay at our property and want thank you for nice comments . Your business is very important to us and we value your feedback on tripadvisor By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in... More 

Carmichael, United States
2 reviews
1 of 5 stars Reviewed December 28, 2015

You cant park because the spaces are too small, so people park everywhere. People take two spaces or park in the middle of the lot. Forget breakfast, you can't get it because even with the smallest of crowds it becomes impossible

Review collected in partnership with Best Western

Helpful?
Thank Robert B
Harry S, General Manager at BEST WESTERN Pasadena Royale, responded to this review

Hi, I want to Thank you for staying with us but i understand your frustration about parking spots i am sorry most of our parking is for compact cars and we allows big traucks , SUV ti be parked in the middle but we will look in to parking how we can make it better. Harry Monga More 

St Louis, MO
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 23, 2015

Stayed here for 2 nights in December 2015. Hotel was about 90 minutes during rush hour from LAX. Very clean and nice location. The front desk staff were extremely professional(I've stayed at much "nicer" chains and haven't gotten the same respectful service as here.) Breakfast was good and filling for the day ahead. Convenience store down the street if needed... More 

Helpful?
1 Thank Bigperm86
Harry S, General Manager at BEST WESTERN Pasadena Royale, responded to this review

Hi Thank you regarding your recent stay at our property and want thank you for nice comments . Your business is very important to us and we value your feedback on tripadvisor By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in... More 

San Diego, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 22, 2015

The suite is very comfortable with a good layout with quality furniture provided. It has a microwave and a refrigerator. The location is also very convenient to attractions in Pasedena and Arcadia. Though the local is closed to highway 210, the room is very well insulated with no traffic noise. However, can hear the neighbor room when they use the... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Amy L
Harry S, General Manager at BEST WESTERN Pasadena Royale, responded to this review

Hi, Thank you regarding your recent stay at our property and want thank you for nice comments . Your business is very important to us and we value your feedback on tripadvisor By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in... More 

Fort McMurray, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 17, 2015

Please be cautious when checking into this hotel and signing paperwork. They overcharged a whole night and did not make any effort to honour this mistake, even after another stay in the future. Just want to make people aware this is happening.

Helpful?
2 Thank Carl M
Harry S, Manager at BEST WESTERN Pasadena Royale, responded to this review

I am really sorry to know please email me your confirmation and i will look in to and if any overcharged i will credit you back . Harry Monga More 

Pasadena, California
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 15, 2015 via mobile

My hubby and I stayed at this hotel for our anniversary. There was a slight issue when checking in. They had my husbands first and middle name as the reservation so it took awhile for the receptionist to find us. Once she did, she upgraded our room to a lovely patio room. She also gave us a complimentary drink as... More 

Helpful?
Thank DreaCrisV
Harry S, General Manager at BEST WESTERN Pasadena Royale, responded to this review

Thank you for staying with us and really appreciated for nice comments . Look forward to serve you again . Harry Monga More 

Peoria, AZ, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 1, 2015

This hotel was great. Easy access on and off freeway. The room was very clean, quiet and staff were excellent. The handicap room had a walk-in shower which was great. Bed appeared new and comfortable. Will definitely use this one again. My only negative is that the bed was very high which seems to be popular now but presents a... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Laura P
Harry S, General Manager at BEST WESTERN Pasadena Royale, responded to this review

Hi Thank you for staying with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.... More 

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