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Courtyard by Marriott Los Angeles Old Pasadena

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180 North Fair Oaks Avenue, Pasadena, CA 91103
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Courtyard by Marriott Los Angeles Old Pasadena
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Courtyard by Marriott Los Angeles Old Pasadena
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550 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard by Marriott Los Angeles Old Pasadena
See the most recent reviews
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 10, 2013

My husband and I stayed here while we were visiting from London, He was on a course nearby. I worked from the hotel therefore during the day I was mostly at the hotel. The first day I started working and the internet was slow, 5 minutes after my call to reception, I had an technician knocking on my door trying... More 

Was this review helpful? Yes
Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review

Olivia, Thank you for your kind words and taking the time to write about your stay! We are so glad to hear you enjoyed your time here at the Courtyard in Pasadena and will return in the future. Our level of service is something we pride our selves in and we are so glad we were able to show you!... More 

Bethesda, MD
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 10, 2013

I've stayed at this hotel many times over the past 10 years. The lobby is beautiful and very modern. The rooms are getting a little dated, though I've been told that they are going to be renovated. There is a nice but small gym. For my recent stays, I've found the staff to be very helpful. The location of the... More 

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Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review

Traveler, Thank you so much for taking the moment to share with us about your stay. We pride ourselves on the service we are able to provide. We do have exciting news and changes coming in the future and we cannot wait to show all of our guests! We hope to see you in your future travels to the Pasadena... More 

San Francisco, California
Contributor
18 reviews 18 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 10, 2013 via mobile

My family of 4 just stayed here on Saturday, and this time around (we stayed here last year in July, and loved our stay at that time), we were a little disappointed. Hotel staffs were super friendly and helpful as usual, but the room itself is a little run down. When we entered our room, it was hot! So the... More 

Was this review helpful? Yes 2
Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review

Thank you for your note and feedback. Traveling with the family can be a hectic and fun time for all. I am very sorry that you ran into that hot weekend with an air condoner that was struggling to keep up. While we all have most likely been in that situation, when it’s that hot, we just want it to... More 

San Diego, California
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 8, 2013

Before booking our room we read some of the recent reviews which were mixed but the price and location of this hotel is why we decided to book a room here. After staying here all we can think is that the people that had a bad experience here must of pick a day (or days) that there was a frat... More 

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Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review

Thank you so much for your kind words. We are so glad to hear you gave us the opportunity to impress you with our beautiful hotel, staff and location. We look forward to seeing you in your future travels to the Pasadena area! More 

Las Vegas, Nevada
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 8, 2013

I had a very nice stay. However, the first room they gave me was occupied! Luckily for the occupant and I we did not see each other. I opened the door and he said "Dressing". Oops. The desk clerk was mortified and the manager offered a free b-fast. The pool area was very nice, the room was quiet (courtyard side)... More 

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Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review

John, Thank you for taking a moment to share with us about your stay! We are glad you enjoyed your stay with us! We apologize for the experience you had at our Bistro and I assure you that is not the experience our guests normally have. We will address the situation with our staff. We are glad to hear that... More 

Santa Barbara, California
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 5, 2013

The hotel is in a good location but the mattress was old and sagged in the middle. The rooms are clean, the restaurant is expensive for the quality of food provided, and you get charged to park. I suggest eating in Old Town. Same for breakfast. Traffic at night is loud so you have to leave the AC on.

Was this review helpful? Yes 1
Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review

Scott, Thank you for taking a moment to share with us about your stay. We appreciate any and all feedback as this is the best way for us to improve for future visits. We have noted your issues and will take action to correct. Again, we appreciate your feedback and hope that you will be able to give us a... More 

El Cerrito, California
1 review
5 of 5 stars Reviewed September 4, 2013

Will definitely return soon. Convenient to everything and service was great. Breakfast was fresh and delicious. Great concierge service, parking, and restaurant tips. Lobby was new, open and airy. Will return next month. AJ

Was this review helpful? Yes
Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review

Aj, Thanks for taking the moment to share with us about your stay! Our location is awesome along with the amenities we have to offer at our hotel and we are so glad to hear you enjoyed every aspect! We look forward to your future stays! More 

Gaithersburg, Maryland
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 3, 2013

Pretty good overall, and really close to town and all the activities. Only negative, it was noisy! The pool area was very nice, as was the lobby lounges with private TVs. Liked the Starbucks in the lobby, and being near Russell's Restaurant didn't hurt either! Easy to walk to town and the adjacent park had entertainment at night on the... More 

Was this review helpful? Yes 1
Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review

Traveler, We are so glad to hear you liked our "ultra-convenient" location. We are very fortunate to have a lot within walking distance to our hotel. We look forward to your future stays in the area! Thank you for taking the time to share your experience with us! More 

Miami, Florida
Top Contributor
73 reviews 73 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 3, 2013

About 2 blocks from the Old Town on Colorado Blvd. Lots of places to eat, and shop. Good location to visit Hollywood and the area. Lobby area is very large and comfortable. Parking is $15 and $17 for Valet.

Was this review helpful? Yes
Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review

Thank you so much for taking the time to share with us your experience you have had at our hotel. Our location is very sweet and has many shops and restaurants in walking distance! We look forward to your future stays in the area! More 

New Jersey, USA
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 2, 2013

I agree with other reviewers that the rooms seem a little tired in their decor -- there are signs of age here and there. But the pool area is nice, and after a hot day moving my child into college it was lovely to have a swim. The lobby area is more updated, and I really appreciate that you can... More 

Was this review helpful? Yes 1
Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review

Traveler, Thank you so much for taking a moment to share with us about your stay! We are glad our pool area was a perfect spot for you to cool down after moving in your college student! Renovation for our sleeping rooms are in our plans for the future. Like when you renovate one room in your house, it makes... More 

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