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All 23 Palo Alto hotels »

Sheraton Palo Alto Hotel

3.5 of 5
625 El Camino Real, Palo Alto, CA 94301
Hotel amenities
Special offer
40% Off Your 2nd Night
Ranked #13 of 23 hotels in Palo Alto
3.5 of 5 stars 173 Reviews
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173 reviews from our community

What travelers say about this hotel
  • Room service(4)
  • Holiday inn(3)
  • Parking lot(3)
  • Club level(3)
  • Great location(3)
  • Very nice(3)
Traveler rating
    26
    58
    50
    29
    10
Only show reviews for Family (23) | Couples (33) | Business (84)
Date Rating
sf2world
San Francisco, California
Contributor
14 reviews
7 helpful votes
3 of 5 stars Reviewed February 11, 2012 NEW

Pros: Location. Good Rate. Cons: Rooms need renovated; very outdated. Poor air quality. Charging guests to park seems unreasonable for this location. At very least, they should discount or comp. SPG Platinum. More

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Ale3940
Los Angeles, California
Reviewer
5 reviews
5 helpful votes
2 of 5 stars Reviewed January 31, 2012

Yikes. Don't stay here! I stayed last Monday night on business (just one night), so I didn't even have to pay for my room. But what a letdown. The brand Sheraton implies a certain level of hotel...and this one falls short. The bathroom was the worst part of the experience: the bathtub actually filled with dirty water (not just coppery-yellow).... More

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K8Bee
Reno, Nevada
Reviewer
5 reviews
6 helpful votes
4 of 5 stars Reviewed January 30, 2012
1
person found this review helpful

I've stayed at the Sheraton Palo Alto a number of times, after first staying there for a friend's wedding last year. The first time we stayed our room was near the kitchen, which was very loud at night when the staff was outside singing around 3am. We let the management know and they moved our room and also removed our... More

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sanbros
2 reviews
2 of 5 stars Reviewed January 24, 2012

Poorly managed hotel. Problems with my bill - twice I had to ask for an adjustment to the room rate I had booked - upon checkout the hotel tried to charge me $389 a night when the booked rate was $156. The hallways are cold damp and drafty. The rooms are small and the location is lacking at best. The... More

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mozilla_monster
Kuala Lumpur, Malaysia
Top Contributor
70 reviews
115 helpful votes
4 of 5 stars Reviewed January 19, 2012
1
person found this review helpful

I was here for a short business trip, and found this to be a really great hotel. Location wise, this is hard to beat - it's just next to the Caltrain station, and beyond that, downtown Palo Alto. It's also right across from Stanford University. The location alone makes this a very compelling place to stay if you're down here... More

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Ferlinghetti
Cambridge MA
Contributor
13 reviews
10 helpful votes
2 of 5 stars Reviewed January 19, 2012

I've stayed fairly often at the Sheraton Palo Alto, since I often do work for the technology companies in the area. While it's never my first choice, it always seemed to me to offer fair price/performance, if a bit high on the price side. The only really annoying thing--and this feels petty--is that you can only drive into the parking... More

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IaTravel
Iowa
Senior Contributor
49 reviews
23 helpful votes
4 of 5 stars Reviewed January 12, 2012

Hard to beat the location in Palo Alto. Walking to food, shopping and of course Stanford. The staff was very friendly and my room was perfect. Very clean, new looking, new heater/air conditioning unit, great tiled bathroom and the bed was fantastic. The bar staff was very friendly and service oriented. I paid $180 per night as part of a... More

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tvirgil
Indianapolis, Indiana
Senior Contributor
31 reviews
17 helpful votes
3 of 5 stars Reviewed December 31, 2011
1
person found this review helpful

I was here on a business trip and the hotel is very nice. Parking is a fee, $10 for self and $15 for valet. I did self-parking and there were many options to park. They also had free internet in the business room where you can print, which was very useful since I had to print my airline tickets. The... More

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101345
Chino Hills, California
Reviewer
4 reviews
3 helpful votes
5 of 5 stars Reviewed December 23, 2011

Great location, excellent ammenties, top of the line staff More

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rpitton
Zug, Switzerland
Top Contributor
75 reviews
3 helpful votes
4 of 5 stars Reviewed December 18, 2011

very central location and also close to University street in Palot Alto or Standfort Shopping Center. Staff is very helpful but hotel is a bit aged and rooms are mixed and could use a remodelling. it is also next to Caltrain and you could even do without a car. Rooms towards the inside face a pool or plants. More

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Sheraton Palo Alto Hotel Also Known As

  • Sheraton Palo Alto
  • Palo Alto Sheraton
Address: 625 El Camino Real, Palo Alto, CA 94301

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Sheraton Palo Alto Hotel
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