We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 26 Palo Alto hotels

Sheraton Palo Alto Hotel

3.5 of 5 Hotel   |   625 El Camino Real, Palo Alto, CA 94301
Hotel amenities
Sheraton Palo Alto Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Sheraton Palo Alto Hotel to your Saves list
Ranked #15 of 26 Hotels in Palo Alto
A recent review
3 of 5 stars reviewed 5 days ago
Barb1952 Kirkland, Canada
Write a Review

461 reviews from our community

Traveler rating
    54
    144
    150
    82
    31
See reviews for
74
51
43
258
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (461)
  • Mar-May only
    (118)
  • Jun-Aug only
    (135)
  • Sep-Nov only
    (134)
  • Dec-Feb only
    (74)
All months
Kirkland, Canada
Contributor
11 reviews 11 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We were greeted by a very pleasant and efficient front desk staff. Our grandchild was even given a "goodie bag" with games and crayons and "teddy" which was much appreciated. Our room was very clean and comfortable with excellent pillows! The walls were quite thin, so it made for a noisy night! The hotel has a nice heated pool and... More

Was this review helpful? Yes
Shanghai, China
Top Contributor
60 reviews 60 reviews
45 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

One and only one good thing about this Sheraton ... The location. But this is a hotel that I would rate poorly even if it was $75 a night but its 4-5 time that. Very, very ran down. Ugly interior, bad smell in the rooms. The gym is a joke in terms of size. Outdated and dirty Sheraton. Never will... More

Was this review helpful? Yes
Seattle, Washington
Contributor
18 reviews 18 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

After staying at the Sunnyvale Sheraton the night before for $300 plus...I knew Palo Alto would be more. This one was around 450. Pricey but that's the price u pay for the bay area. Don't expect extra good service just because you are paying so much a night though :-) No complaints here....just another average stay.

Was this review helpful? Yes
Amsterdam, The Netherlands
Reviewer
5 reviews 5 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am spending a week at Stanford University and staying at the Sheraton Palo Alto. The location is superb, you can walk to the university and I much enjoyed the early morning runs to get rid of my jet lag. Great to see the sun rise and the campus life coming alive. The hotel is rather poor considering the price... More

Was this review helpful? Yes 2
Denver, Colorado
Contributor
19 reviews 19 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here for three nights for a family event. They put us in an in renovated room that was very small and extremely stuffy. It is supposed to be a non-smoking hotel but the minute we got off the elevator it reeked of smoke. The chair was brimming with dust and I felt like I didn't want any of my... More

Was this review helpful? Yes
Chicago, Ilinois
Top Contributor
352 reviews 352 reviews
80 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this property mNy times both for personal and business reasons. Though it's starting to show its age and always seems to be under renovation, the service and amenities are consistent. Staff are friendly and helpful. Eschew the so called "green option" that offers a $5 voucher or 500 Starpoints per night in lieu of housekeeping. The... More

Was this review helpful? Yes
Palos Verdes Estates, California
Top Contributor
59 reviews 59 reviews
36 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Proximity to Stanford and downtown Palo Alto is the main attraction of this hotel. It was originally built as a Holiday Inn and it appears to have been some time since the last remodel. We normally stay at the adjoining Westin but it was fully booked on this occasion. The front desk staff and bellman were very pleasant and helpful.... More

Was this review helpful? Yes
Bellevue, Washington
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room is very clean and the bed is comfortable. Stayed in a building behind the pool, the door has a very large gap near the ground, so you can hear everything in the hall, people talking, people knocking on other rooms, etc. Staffs are friendly, the location is great, next door to Stanford. Probably because I booked at last... More

Was this review helpful? Yes
Wichita, Kansas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Although the hotel is a nice hotel (and our suite was quite large), the walls between the rooms are quite thin, leaving you to question for a moment if the conversation that you're hearing might even be taking place inside your own room, rather than next door. The room was nicely appointed and well-kept, and the grounds were pretty. The... More

Was this review helpful? Yes
Ottawa
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is not a "luxury hotel" as the description implies. It's a sub-standard Sheraton that has a good location. Service is great. People are great. The hotel needs a serious makeover. Rooms are okay. Common areas are outdated. Duct tape is used to cover the extension cord of the drink machine across the hall. Furnishings are old. Bar is pre-historic.... More

Was this review helpful? Yes
Gurpreet K, Manager at Sheraton Palo Alto Hotel, responded to this review

Dear Bingbangboing, Thank you for choosing the Sheraton Palo Alto and for sharing your kind comments with us. I am glad that you found the hotel location convenient and our front desk staff helpful and friendly. I am happy to inform you that our hotel will soon be undergoing renovations to improve our public areas and guest rooms. I do... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton Palo Alto Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Palo Alto Hotel

Address: 625 El Camino Real, Palo Alto, CA 94301
Location: United States > California > Palo Alto
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Palo Alto Hotel 3.5*
Number of rooms: 346
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Starwood, Priceline, Hotels.com, Despegar.com, Reservation Counter, TripOnline SA, Odigeo and Tingo so you can book your Sheraton Palo Alto Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Palo Alto
Palo Alto Sheraton

51 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (42)
Viewed
Hotel & grounds (8)
Viewed
Family/play areas (2)
Viewed
Bathroom (3)
Viewed
Room/suite (12)
Viewed
Pool/beach area (3)
Viewed
View from room (1)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (2)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay