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All 26 Palo Alto hotels

Sheraton Palo Alto Hotel

3.5 of 5 Hotel   |   625 El Camino Real, Palo Alto, CA 94301
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Sheraton Palo Alto Hotel
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Ranked #15 of 26 Hotels in Palo Alto
A recent review
3 of 5 stars reviewed 1 week ago
Joachim73 Espoo, Finland
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447 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Espoo, Finland
Top Contributor
157 reviews 157 reviews
68 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotel is pretty old. The service is attentive and the beds are nice and I had complimentary bottles of water in my room. It is conveniently placed near Stanford and thats really the reason why you should stay here. The bad news is that the aircon is very noisy, the gym is small, the bar prices are high and... More

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Kiev, Ukraine
Top Contributor
67 reviews 67 reviews
38 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel building somehow suites the area. The rest - just average (rooms, service, atmosphere..). An inner garden has fountains (switched off during the nights). There's a swimming pool too. Kind of safe choice (if you travel by business, not a private trip), but an ordinary hotel.

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Scottsdale, Arizona
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I have stayed at the Sheraton Palo Alto yearly for a conference for the last 4 out of 6 years. It is by far the worst of all the Starwood properties in which I have stayed. In general, I look forward to staying at Sheratons, W's, and Westins across the nation, but this one is the worst and I have... More

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baltimore
Top Contributor
105 reviews 105 reviews
57 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed for 2 nights on a business trip. It is a fine hotel, nothing particular to report outside of the ordinary. The rooms were pretty much like in an average Sheraton. I liked that the pool was centrally located in courtyard. The location is good since one can easily walk to downtown Palo Alto. I found the food very... More

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Montevideo, Uruguay
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The location is great at El Camino Real close to Stanford and University Ave. The hotel is not well maintained and below the Sheraton standard. Very expensive and does not worth the price, except for the location.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I am a spg platinum member. So I stay at Sheraton for their comfort and added benefits. I travel a great deal and have never been to a club lounge that is closed for the "weekend". For clarification it was a Friday so not the weekend. One computer in the lounge was for employees so they had one computer working.... More

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Hellerup, Denmark
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was a quite friendly atmosphere and front desk was very helpful. Didn't have any problems during the stay. Room was fine. Asked for no-daily-cleaning. Valet parking was good service and breakfast was fine. Overall a fine stay for a business trip in Silicon Valley.

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Edina, Minnesota
Top Contributor
159 reviews 159 reviews
23 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Well-located -- within walking distance of Stanford campus and shops/restaurants just on the other side of the CalTrain tracks. Rooms are clean and comfortable, and pool area is nice. But hallway noise is loud, loud, loud. And we're not referring to kids screaming down hallways, junior soccer tournaments, etc. -- the ambient noise level in at least our room of... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent service level, great staff in reception. Everything is smooth, they managed to extend our stay despite late notice and fully booked due to a tennis tournament. For sure my next stay when I'm back in the area. Hats off!

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Gurpreet K, Manager at Sheraton Palo Alto Hotel, responded to this review

Dear Stefan095, Thank you for sharing such nice comments about our hotel with the TripAdvisor community. I'm pleased to hear you enjoyed your stay with us and we were able to extend your stay. If you are ever in the Palo Alto area, we hope you choose us again. Kind regards, Gurpreet Kaur More

London, United Kingdom
2 reviews
1 of 5 stars Reviewed 4 weeks ago

I booked a non smoking room for a two week stay. Every night from coming from adjoining room, for the past few nights, I have received a constant breeze of cigarette smoke. Even after a few calls to the front desk, this is still happening. I was told they would send out a security guard to investigate but nothing has... More

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Gurpreet K, Manager at Sheraton Palo Alto Hotel, responded to this review

Dear MarcoFromUK, Thank you for your feedback and we sincerely apologize for the condition of various items in your guest suite. I am sorry to hear the experience you had with noise and internet. We will take your comments under consideration as we continually work to improve our guest experience and suite presentation. We hope you will consider staying with... More

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Additional Information about Sheraton Palo Alto Hotel

Address: 625 El Camino Real, Palo Alto, CA 94301
Location: United States > California > Palo Alto
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Palo Alto Hotel 3.5*
Number of rooms: 346
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Also Known As:
Sheraton Palo Alto
Palo Alto Sheraton

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