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All 24 Palo Alto hotels

The Zen Hotel

2.5 of 5 Boutique Hotel   |   4164 El Camino Real, Palo Alto, CA 94306
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Ranked #5 of 24 hotels in Palo Alto
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed June 27, 2014
L0vesTravel Massachusetts
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157 people have reviewed this hotel

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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There are newer reviews for The Zen Hotel
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Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 27, 2014

This is clearly an old motor lodge that has been renovated - but that's ok. They did a great job and really paid attention to the details. Nice linens and toiletries, great workspace, and the unexpected surprise of a back door that led out to a shady little patio area. Like having a back yard on your hotel room! Another... More

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Goleta, California
Contributor
14 reviews 14 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 11, 2014

Needed a place to stay for a wedding and found this place thanks to tripadvisor. I think people sometimes forget how these reviews work: this is a 5 star review for a 2.5 star property. Could some things be improved upon? Sure, but then it would be more expensive and a higher hotel class. The Zen Hotel was perfection for... More

Was this review helpful? Yes 1
Orlando, Florida, United States
Top Contributor
63 reviews 63 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 10, 2014

Found this place thanks to TripAdvisor and thought I'd give it a try on a work trip. Was throughly impressed! Got upgraded to a king "mini suite" as I think they called it. Rooms were very clean and there were amenities galore in the room-- Bath & Body Works toiletries, lip balm, a free mini box of candy, coffee, tea,... More

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California
Contributor
20 reviews 20 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 7, 2014

We stayed here with our two kids (9 & 6) for two nights. The room was spotless and the beds comfy. The hotel seemed fully booked but was still pretty quiet. We enjoyed the hot breakfast included in the rate, which was very reasonable for the area. Will definitely choose The Zen again.

Was this review helpful? Yes 1
ricberr, General Manager at The Zen Hotel, responded to this review

Dear Guest, Thank you very much for all your positive comments. I am very pleased to learn that you enjoyed your recent two-night stay with us. It’s great to see that you and the rest of your family were able to enjoy our complementary breakfast buffet. We have received great feedback about our pillow-top beds and I am glad you... More

Manhattan Beach, California
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed June 5, 2014

Perfectly fine place for one, maybe two nights max. Decor was nice looking on entry but detailed review noted ripped furniture cushion and backward shower faucet. Otherwise the lame beds will make your back ache. This is not the place to stay if you like somewhat firm mattresses. Lumpy and concave is how I would describe it.

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ricberr, General Manager at The Zen Hotel, responded to this review

Dear Guest, Thank you for your candid feedback on your recent stay at our hotel. As I read your comments, I am very sorry to learn our pillow-top mattresses were not as firm as you would have preferred. I would like for you to be aware that we are currently exploring the possibility of having available alternatives for guests that... More

New Orleans
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 30, 2014

This hotel is a solid, affordable choice for Palo Alto. While it does seem expensive compared to other cities, I think it is a steal for the area, where even brands like Sheraton and Hilton are astronomically priced. The exterior is motel-like but the rooms have been totally redone. The rooms were clean and comfortable. There is DirecTV in the... More

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SF Bay Area CA
Top Contributor
92 reviews 92 reviews
27 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed April 27, 2014

I stayed here for two nights recently and found it completely satisfying. I stopped by on a previous visit to check out the hotel. The man in the office was very gracious and showed me a room that met my needs. (I wanted to be in a quiet area on the ground floor with easy parking.) I made a reservation... More

Was this review helpful? Yes 1
ricberr, General Manager at The Zen Hotel, responded to this review

Dear guest, Thank you for posting these wonderful comments about your stay. We appreciate the time and detail that was put in your review about our hotel. As a “Top Contributor” on Tripadvisor, your perspective is unique and we are very glad to have made a good impression among the many other hotels you have experienced. We look forward to... More

Washington DC
Top Contributor
54 reviews 54 reviews
18 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed April 20, 2014

We have never been to Palo Alto before and maybe things are just more expensive here. The hotel rate I got was the same as the Grant Hyatt in San Francisco, and higher than Marriott at the Union Square. I had expected something comparable to those two hotels I mentioned. I was shocked when I saw the motel like exterior.... More

Was this review helpful? Yes 3
ricberr, General Manager at The Zen Hotel, responded to this review

Dear guest, Thank you for sharing your experience at our hotel. Although we work hard to offer great value among the available lodging options in Palo Alto, we understand we did not meet your price-product expectations and we are very sorry to learn that. Among the value-added amenities we offer, we believe that our complimentary hot breakfast, Internet, parking and... More

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 17, 2014

the bath pipes and showers are behind paper thin walls and my bed was next to the bathroom wall, so every night around 1 am and then around 5 am the neighboring rooms started running loud, clattering, long showers, about an hour each... so much for the bad water pressure, that is supposed to help with the drought, people just... More

Was this review helpful? Yes 1
ricberr, General Manager at The Zen Hotel, responded to this review

Dear guest, Thank you for your feedback about your stay at The Zen Hotel. I am very sorry to learn that we failed in providing you with a comfortable and restful stay. Please rest assured that the issue you experienced with poor water pressure is an anomaly that will be investigated and corrected by our maintenance department. I am sorry... More

Santa Rosa, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 24, 2014

This hotel is filled with restful, Zen-like simplicity and follows "green" practices. Comfortable, clean, attractive rooms. Cookies in the afternoon, green tea in your room (& coffee if you must), and a nice variety of food for a buffet breakfast, including fresh fruit and yogurt, as well as the usual eggs and pork. We stay here several times a year... More

Was this review helpful? Yes
ricberr, Front Office Manager at The Zen Hotel, responded to this review

Dear Guest, Thank you very much for all of your positive feedback on your experiences at The Zen Hotel. Thank you for noticing our green practices and small touches that we think set us apart from many of the larger hotels in the area. I am very pleased to see that you always enjoy your stay with us, and I... More

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Additional Information about The Zen Hotel

Address: 4164 El Camino Real, Palo Alto, CA 94306
Phone Number:
Location: United States > California > Palo Alto
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Zen Hotel 2.5*
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Also Known As:
Townhouse Hotel Palo Alto

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style
#3 Business Hotel in Palo Alto #4 Family Hotel in Palo Alto #4 Romantic Hotel in Palo Alto
Hotel Class
Number of rooms
37

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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