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The Zen Hotel

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4164 El Camino Real, Palo Alto, CA 94306
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The Zen Hotel
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207 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed at this hotel for one night in March 2015 on my way to Monterey from San Francisco. Upon arriving I was pleasantly surprised by how lovely and fragrant the parking courtyard was. My room was extremely comfortable and clean and had so many amenities that I don't typically see in hotels. I had a wonderful nights sleep and... More 

Was this review helpful? Yes
West Lafayette, Indiana
1 review
5 of 5 stars Reviewed 1 week ago

We spent a few nights at the Zen Hotel and thoroughly enjoyed every one of them. The staff was very courteous, friendly, and helpful all throughout our stay. Freshly baked cookies were available in the lobby whenever we came in, and the breakfast smoothies were always a treat to look forward to in the mornings. Our room was modern, clean,... More 

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Columbus, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

The Zen at first glance appears as a humble old style motor lodge, but it's so much more. The rooms have been updated, a full gym is onsite and the free breakfast is amazing! With a new fresh smoothie each day, it also offers both hot and cold dishes all fresh and healthy choices. The best part of the Zen... More 

Was this review helpful? Yes
ricberr, General Manager at The Zen Hotel, responded to this review

Dear unfetterd_columbus, Thank you choosing to stay with us and for sharing your feedback on Tripadvisor. We are delighted to learn that your stay at The Zen Hotel was a pleasant one. Your comments about our breakfast encourage us to continue working on enhancing our menu. Our staff is highly engaged with our online reviews. Your comments are very much... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent a few nights here when we were in town for meetings. The hotel was a nice oasis. Quiet. Had one issue which was addressed right away. Very nice, helpful staff assisted us with carrying our bags. Yummy breakfast and snacks. They even had smoothies! We will stay here again!

Was this review helpful? Yes
ricberr, General Manager at The Zen Hotel, responded to this review

Dear Wrknprogrez, Thank you for posting such wonderful comments about your stay at our hotel. I am glad to learn you enjoyed being our guest and that our staff was efficient when addressing any issues, as well as accommodating when given the opportunity to assist you with your luggage. It is also a delight to see that our breakfast buffet... More 

Torrance
Level Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here a number of times several years ago before the property was renovated. We like its location and easy access. The upgrades have now improved its appearance, utility and amenities offered while retaining the conveniences previously available. Notable improvements include refurbished rooms, landscaping, luxury towels, complimentary bathrobes and disposable slippers for use during our stay. The breakfast area... More 

Was this review helpful? Yes 1
ricberr, General Manager at The Zen Hotel, responded to this review

Dear Zafss, Thank you for sharing your feedback and for being a return guest of The Zen Hotel. I am very glad to learn that you experienced us both before and after our renovation and that you found the changes and upgrades we made to your liking. Although our renovation was finished a few years ago, we continuously look for... More 

Singapore
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 28, 2015

I had a one-day meeting at Stanford and was looking for a hotel nearby. I found this place by accident. Godiva chocolate for welcome, Italian made toiletry, full breakfast with smoothie, ... ! All for about $150/night over the weekend (I booked 1 month in advance). It is too good to be true in Palo Alto, but it's true. Japanese... More 

Was this review helpful? Yes
ricberr, Front Office Manager at The Zen Hotel, responded to this review

Dear Hanli, Thank you for sharing your recent experience with us. I am very happy to see that we were able to deliver a comfortable stay and a great value to you. Our value proposition is very important to us and comments such as yours help to reinforce that we are delivering a great stay at an equitable price. It... More 

Auburn, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

Fantastic!!! Clean and upscale. Quiet. L'Occidente soaps and hygiene amenities. Delicious full breakfast. This is where we'll stay for future medical appointments. Pleasantly surprised!!! Friendly and courteous staff.

Was this review helpful? Yes
ricberr, Front Office Manager at The Zen Hotel, responded to this review

Dear Catherine A, Thank you for your gracious review. After reading your wonderful remarks, it appears that we were able to deliver a satisfying stay on all levels. It is music to our ears to hear you say that you will be with us on all of your future visits to Palo Alto. We are all looking forward to the... More 

Atascadero, California
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 19, 2015

We just stayed at this hotel last minute in May 2015. I have to be honest when we first pulled up my sons in the back said, "Really, mom?" Its a minimalist front entry, but nice and clean and easy to pull in to. When I got to the lobby it has the same feel, but I felt like it... More 

Was this review helpful? Yes 1
ricberr, Front Office Manager at The Zen Hotel, responded to this review

Dear A M, Thank you very much for your kind words about our property. It is a delight to hear that we exceeded expectations and delivered a pleasurable stay. I would also like to thank you for noticing that our property, service and amenities go far beyond the simple, quiet design of our grounds. I am happy to see that... More 

chicago IL
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 18, 2015

My husband booked this hotel for a family wedding to save some money, as the hotel other wedding guests were using was pricey. When we pulled up, I was irritated that he booked a motel and I would not be enjoying a guest room at the same hotel as our family. However, once we opened the door to our room... More 

Was this review helpful? Yes 1
ricberr, General Manager at The Zen Hotel, responded to this review

Dear Nadia, I am delighted to read your review and learn that your stay at The Zen Hotel was a very satisfactory one. We love it when we surprise our guests with the extra amenities we place in our rooms such as the welcome truffles and L’Occitane toiletries. Since we are not associated with a franchised chain, we have the... More 

1 review
4 of 5 stars Reviewed May 14, 2015

A reservation was made at the Zen Hotel by my hosts in Palo Alto – so I had not done any research or read any reviews about it. When you drive in, you feel that it will be like any other motel – however, appearances, especially in this case, were extremely deceptive. Our room on the first floor had clearly... More 

Was this review helpful? Yes
ricberr, General Manager at The Zen Hotel, responded to this review

Dear Wilima, Thank you for sharing your feedback about your recent stay at The Zen Hotel. I am glad to learn that you enjoyed the overall decoration in our rooms. Although we did keep the architectural structure of a motor hotel after our full renovation a few years ago, we make sure to offer our guests first-class amenities that can... More 

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