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The Zen Hotel

Certificate of Excellence
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4164 El Camino Real, Palo Alto, CA 94306
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Best prices for: 1 room 1 guest
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The Zen Hotel
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The Zen Hotel
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188 reviews from our community

Traveler rating
    84
    82
    12
    9
    1
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61
29
18
68
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

I really enjoyed staying here the staff are all very nice and so very helpful. Ryan was very helpful and attentive to all of the first needs. The B&B has free WiFi access throughout the entire grounds does not matter where you are on the grounds you always have a strong reliable signal does not matter whether you are resting... More 

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Lake Oswego, United States
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

I stayed one night while on a business trip. I had booked through Hotwire, which normally has a no changes policy. When I got off the plane at SFO, I realized I had booked for the wrong week. I called the hotel and Ryan Aldridge, the Day Manager, got me a room for the night. He then assisted in canceling... More 

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1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed here for a Fragile X study so everything was booked by Stanford and there was a mix up on check out time but The Zen accommodated us anyway with a later checkout so that way we could still enjoy our last morning here in CA. It is a quiet , peaceful ,little place and the rooms are nice... More 

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Bend, Oregon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We arranged a 60th birthday party and a Super Bowl party all in one at this hotel! We had a fantastic time. The rooms were immaculate, the location perfect, and the breakfast was delicious! Thank you!

Was this review helpful? Yes 1
california
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have twice had friends and family stay here (it is close to our house) and have been delighted with the clean and modern rooms, and excellent service. When our sister-in-law stayed there, after a long recent illness, they went out of their way to give her a quiet ground floor room, that she and her husband loved. The desk... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed for a couple of days and I loved it! I arrived early after a long trip from Brazil and they let me i before checkin time. Everyone is super nice, the room has all sorts of L'occtane products that my wife loved. Will definitely stay there again. 5/5

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ricberr, General Manager at The Zen Hotel, responded to this review

Dear Guilherme, Thank you for sharing your comments on your recent visit to The Zen Hotel. We are delighted to see that we were able to make your stay a comfortable one. We understand that many of our guests travel from different parts of the world and we’re glad that we could accommodate you with an early check-in. It is... More 

Portland, Oregon
1 review
5 of 5 stars Reviewed 2 weeks ago

Very customer-service oriented, nice amenities, good access, and good food. The parking in the main entry area is a bit tight - but this is California. Also, being more of a traditional motel set-up (doors open to outside, parking in middle) there is a bit of noise at times with other guests coming and going - but overall - great... More 

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Washington DC
Contributor
16 reviews 16 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is a standard motel with redecorated rooms. the redecoration is pleasant enough, but there is really nothing Zen or special in any way about this place -- it's just rooms around a carpark. the street outside is busy and I'm hearing the car noises. the so called 'lobby' is the motel office with a few squinchy tables where they... More 

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ricberr, General Manager at The Zen Hotel, responded to this review

Dear Travelling_DE, Thank you for staying with us and for sharing your feedback. We are very sorry to learn we did not meet your expectations. Our goal is to deliver a satisfactory stay to every single one of our guests and; while we have earned positive feedback from many of our past and returning patrons, we will continue to explore... More 

Hong Kong
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My family stopped by in SF for a 3-night stay en-route from NY to Hong Kong. This is a typical US motel layout but refurbished to look like a modern, zen-like hotel. The design style - clean lines and simple furnishings made it a nice little place. It was clean and welcoming and the staff at the front desk were... More 

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Los Angeles
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2015 via mobile

Lovely spacecious rooms and patios. Covenient location, High end amenities including coffees and teas. Professional and accomodating staff. What you see in the photo''s is what you can expect. A bit pricey during the week but a bargain on the weekends. We will be back!

Was this review helpful? Yes 1
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