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All 24 Palo Alto hotels

The Zen Hotel

2.5 of 5 Boutique Hotel   |   4164 El Camino Real, Palo Alto, CA 94306
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The Zen Hotel

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Ranked #3 of 24 hotels in Palo Alto
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 weeks ago
JoAnn h Santa Rosa, California
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139 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
Santa Rosa, California
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

This hotel is filled with restful, Zen-like simplicity and follows "green" practices. Comfortable, clean, attractive rooms. Cookies in the afternoon, green tea in your room (& coffee if you must), and a nice variety of food for a buffet breakfast, including fresh fruit and yogurt, as well as the usual eggs and pork. We stay here several times a year... More

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ricberr, Front Office Manager at The Zen Hotel, responded to this review

Dear Guest, Thank you very much for all of your positive feedback on your experiences at The Zen Hotel. Thank you for noticing our green practices and small touches that we think set us apart from many of the larger hotels in the area. I am very pleased to see that you always enjoy your stay with us, and I... More

New York City, New York
Top Contributor
98 reviews 98 reviews
27 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Zen Hotel in Palo Alto is great for a short stay if you are on business trip. It is conveniently located, has ample parking and the service is friendly. The rooms are small, but clean, comfortable and recently renovated. Everything seems to be new and more-or-less good quality. They also claim that they are green. That is, they don't... More

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Maine
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 27, 2014

The Zen Hotel is close to my ideal for lodging. I have spent several months out of the last three years there, and in a way which transcends the cliche, it has been my home away from home. The esprit de corps of the staff expresses both in their attention to detail in the maintenance and running of the hotel,... More

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ricberr, General Manager at The Zen Hotel, responded to this review

Dear guest, Thank you so much for this candid, thoughtful and generous review. I do recognize you as one of our loyal guests we so much appreciate and enjoy having every time your travel plans bring you to Palo Alto. I and the rest of The Zen staff are always very glad to welcome you back and look forward to... More

Palo Alto
Contributor
15 reviews 15 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 20, 2014

This place is a hoot - a perfectly ordinary motel, located handily on El Camino Real, but with Zen-inspired landscaping around the car parking and Zen themed decor in the rooms. Comfortable and convenient, and the Zen theme made it just that little bit nicer than a bog-standard motel. A motel right next to a busy street is never going... More

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Brooklyn, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 16, 2014

Just an 9rdinary motel. Room, two double beds. Noise from the sidewalk outside in the morning. You pay for what you get. Zen in the sense that you might want to meditate while you're there and picture staying in a really nice hotel. Nice mugs, though.. .

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ricberr, General Manager at The Zen Hotel, responded to this review

Dear guest, Thank you for your feedback. I am very sorry the location of your room was not as quiet as you would have preferred. I sincerely hope that other aspects of your stay were to your satisfaction. Should you decide to give us another opportunity in the future, we have rooms available that are located in specific sections of... More

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 13, 2014

A Palo Motel on the El Camino Real. Usually, that's the bottom of the market for Palo Alto - but the Zen seems to lift the standard for the rest. Nice toiletries, fresh bottled water every day, reasonable WiFi speeds, welcoming and helpful staff, a little pack of candy. Lots of detail - really does make the difference at this... More

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Boston, Massachusetts
Top Contributor
168 reviews 168 reviews
162 hotel reviews
574 helpful votes 574 helpful votes
5 of 5 stars Reviewed February 3, 2014

I arrived at the hotel at 11 pm after a delayed flight and a $100 taxi fare from SFO. It didn't look promising. After checking in, I lugged my very heavy suitcase to the back of the property and then carried it up the stairs to my room. It isn't a hotel, so there's no one to help you. My... More

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San Francisco, California
1 review
5 of 5 stars Reviewed January 15, 2014

I stayed here on New Years Eve for a couple of nights. Its a great little hotel that is comfortable, clean and very relaxing. The outside grounds are very well maintained with nice little waterfall and Buddha statues outside. The staff is very accommodating. I had asked Ryan to order pink roses for the room so I could surprise my... More

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ricberr, Front Office Manager at The Zen Hotel, responded to this review

Dear Guest, Thank you very much for your kind words about our hotel. I am very pleased to hear that our attention to detail and commitment to guest satisfaction helped make your New Years Eve an enjoyable one. Comments such as yours help reinforce to the entire staff that our efforts do not go unnoticed. I am thrilled to hear... More

Madison, Wisconsin
Contributor
19 reviews 19 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 10, 2014

This small unassuming hotel was the gem of our 3 week vacation. We usually don't stay at hotels with doors that enter from outside. Don't let this small detail fool you - this hotel is quiet, safe and delightful. A quiet sitting area with several water features, overlooking balconies, bath salts, hot water maker with really nice teas. A nice... More

Was this review helpful? Yes 1
ricberr, General Manager at The Zen Hotel, responded to this review

Dear guest, Thank you for this phenomenal review! Your kind comments about the way we run our operations are very much appreciated and reassuring to all our staff. I was very excited to see you mentioning our Mighty Leaf organic teas, as this was an addition we made to our breakfast that received great positive response from our guests. We... More

Gothenburg, Sweden
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 8, 2014

Approaching Zen hotel by car, it looks like any other motel along the road. However it is well decorated and cosy once inside the room. The room feels perfectly clean, fresh and nicely done. I was surprised to find all the 5 star hotel amenities such as bathrobes, sleepers, good lightning and all possible toiletries including make up remover! The... More

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Additional Information about The Zen Hotel

Also Known As:
Townhouse Hotel Palo Alto
Address: 4164 El Camino Real, Palo Alto, CA 94306
Phone Number:
Location: United States > California > Palo Alto
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#2 Best Value Hotel in Palo Alto
#2 Family Hotel in Palo Alto
#2 Business Hotel in Palo Alto
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Zen Hotel 2.5*
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