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The Zen Hotel

2.5 of 5 4164 El Camino Real, Palo Alto, CA 94306
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Certificate of Excellence 2014
The Zen Hotel
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The Zen Hotel
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180 reviews from our community

Traveler rating
    77
    82
    12
    8
    1
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59
29
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars NEW

My family stopped by in SF for a 3-night stay en-route from NY to Hong Kong. This is a typical US motel layout but refurbished to look like a modern, zen-like hotel. The design style - clean lines and simple furnishings made it a nice little place. It was clean and welcoming and the staff at the front desk were... More 

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Los Angeles
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely spacecious rooms and patios. Covenient location, High end amenities including coffees and teas. Professional and accomodating staff. What you see in the photo''s is what you can expect. A bit pricey during the week but a bargain on the weekends. We will be back!

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Montreal, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

I discovered the amazing tastes of Tazo tea there! Had a gorgeous suite with a terrasse that we didn't have time to enjoy unfortunately. The jets in the bathtub wasn't working that day so that's why I'm not giving it the 5 star it deserves! Also the free wifi didn't work in the room but I suspect it might be... More 

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Rock Island, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

The Zen Hotel has been well remodeled. Comfortable bed. Great shower. Fantastic toiletries. Excellent and filling free breakfast. Great WiFi service. Location was super for trips to the Stanford campus, movie theater, great local eateries, and convenient access to the freeway for the trip to San Francisco. This was my second stay at The Zen in the past three years,... More 

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ricberr, General Manager at The Zen Hotel, responded to this review

Dear DJQuigley, On behalf of all the staff of The Zen Hotel, I want to express our deepest gratitude for being our return guest and for taking the time to share your positive comments with the Tripadvisor community. We consider our guests’ feedback and suggestions an important part of our operations. We are so glad our location, services and amenities... More 

London
Top Contributor
65 reviews 65 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed at the Zen Garden on a recent business trip. I did not feel a Zen like state of enlightenment at any point during my stay. The motel is fine, but nothing more – however it tries to be more and charges as if it were more. On a factual basis, I had a double queen room, which had... More 

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ricberr, General Manager at The Zen Hotel, responded to this review

Dear James, Thank you for sharing your candid comments about your stay. You have brought up important points that we will look at carefully and search for alternatives and solutions to cater to your preferences. You are correct to point out the myriad of channels we have available in our lineup. We want to ensure we have as many options... More 

Gilbert, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed at The Zen Hotel during our daughter's campus visit at Stanford University. The service we received was top notch and the free WiFi and wonderful breakfast was the best. I would recommend this hotel to anyone who plans to visit the area and of course we plan to stay there in the future during our next visit. The Zen... More 

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ricberr, General Manager at The Zen Hotel, responded to this review

Dear Stephanie, Thank you for sharing your feedback about your stay at The Zen Hotel. We are delighted we were able to meet your expectations and that you are planning to stay with us again when visiting Stanford University. It’s great to see that you enjoyed our breakfast. Our buffet continues to be a staple amenity that we constantly fine... More 

Indio, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We came expecting a spartan hotel / motel with a reasonable price and near to Stanford University. What we found was a well managed boutique hotel with so many elegant touches from chocolates & bed tray, variety of soaps, guest robes with slippers, multi-connection WiFi, and a fine breakfast. Very happy with The Zen Hotel and will come again.

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Nevada City, California
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The owner has done well in making a motel on a major street comfortable. It cannot truly be called a hotel, since you park in front of your room. The A/C-heater mounted below the window is a bit noisy, but that is true for any such units. On the positive side, the beds were comfortable and it was as quiet... More 

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Gaithersburg, Maryland
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 20, 2015

First Impressions As I drove up in the taxi I was surprised about the condition of the area. I expected it to be nicer, but I had never been to Palo Alto before. Just heard about all the tech companies here. As I got closer to the hotel the area got better. I noticed it was right next to a... More 

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ricberr, General Manager at The Zen Hotel, responded to this review

Dear Eric9182, Thank you for your feedback. On behalf of all the staff of The Zen Hotel I would like to extend you a heartfelt apology for the issues you encountered in your room. Your meticulous inspection spotted items that need to and will be discussed at length with our housekeeping department. Your disappointment is fully understood and shared, especially... More 

Los Angeles, California
1 review
4 of 5 stars Reviewed January 19, 2015

Yes - DO Stay Here... I've seen some of the negative reviews for the Zen and they are wrong, unfair, uninformed. The area is littered w/ two types oh hotels: 1. Average / chain hotels that are dramatically overprices, and 2. Unjustifiably below average hotels that potentially should not even be open... The zen falls right between these two -... More 

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Additional Information about The Zen Hotel

Address: 4164 El Camino Real, Palo Alto, CA 94306
Phone Number:
Location: United States > California > Palo Alto
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Zen Hotel 2.5*
Number of rooms: 37
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TripAdvisor is proud to partner with TravelClick, Expedia, Travelocity, Booking.com, Orbitz, Hotels.com, Priceline, Cheap Tickets, Odigeo and Tingo so you can book your The Zen Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Townhouse Hotel Palo Alto
Hotel Style:
#3 Romantic Hotel in Palo Alto
#4 Family Hotel in Palo Alto
#5 Business Hotel in Palo Alto

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