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The Zen Hotel

2.5 of 5 4164 El Camino Real, Palo Alto, CA 94306
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Certificate of Excellence 2014
The Zen Hotel
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The Zen Hotel
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167 reviews from our community

Traveler rating
    73
    76
    11
    6
    1
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55
28
16
57
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort Worth
Top Contributor
103 reviews 103 reviews
24 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I have stayed at the Zen Hotel on three separate occasions and continue to believe that it is a good choice in a extremely competitive/somewhat high priced lodging market (so be aware in general, the Peninsula and Palo Alto in particular seem booked well in advance). Nice property and friendly staff a little south of the Stanford Campus. Some rooms... More 

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Nashville, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This was my second stay at the Zen Hotel and I look forward to staying there again. The staff is excellent and attentive. The rooms are very well appointed. The location is very convenient and close to Stanford University. The breakfast is excellent and has good variety. It's everything I could ask for. Probably the only thing that could be... More 

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ricberr, General Manager at The Zen Hotel, responded to this review

Dear Terence, Thank you for being a returning guest of The Zen Hotel and for posting such a generous review about your experience. Your feedback about the availability of power outlets is great and I will work together with our team to see what can be implemented. We constantly look for ways to enhance our services and amenities; and feedback... More 

Long Beach, California, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The Zen Hotel is pretty amazing. It is a motel at first glance and fairly small, but when you get in your room or meet the staff, it has a great hotel quality. It exceeded my expectations. A bit of a downer would be that there wasn't really a way to block out the lights from outside. The curtains were... More 

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ricberr, General Manager at The Zen Hotel, responded to this review

Dear lg_008614, Thank you for your fantastic feedback. We are so glad we were able to exceed your expectations. We aim for this in our interactions with every guest and it is great to know we delivered. One small clarification I must make is that every single one of our rooms feature blackout curtains in addition to sheers drapes that... More 

San Francisco, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Zen Hotel is by far Palo Alto's best hotel value -- very nice and clean, quality amenities including gym and breakfast, and especially a terrific team under Ricardo, the GM. We're local and have tried many lodgings in the area for our visiting family members, and Zen Hotel is by far the best in town! You will not be disappointed.

Was this review helpful? Yes 1
ricberr, General Manager at The Zen Hotel, responded to this review

Dear guest, Thank you for your kind words about The Zen Hotel. I am humbled by your recognition of our staff’s quality and for choosing to stay with us on a regular basis after trying many other options in Palo Alto. We are very glad to receive your feedback and look forward to your next visit. See you next time.... More 

Copenhagen, Denmark
Contributor
14 reviews 14 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here one night. Easy acces and parking (just 40 minutes drive fro SFO). You are in Palo Alto - the middle of Silicon Valley. Service was fine and breakfast very good. Nothing to complain about - think of it as a good motel rather than hotel.

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Contributor
18 reviews 18 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 5, 2014

I know hotel rooms are scarce in the area, but...there's just not much to say. It makes zero sense to stay in this place or anyplace like it. The rooms are redone and not bad. They leave little chocolates and have decent coffeemaker and have a breakfast buffet. But it's in the middle of nowhere...there's just no way I'd do... More 

Was this review helpful? Yes 1
ricberr, General Manager at The Zen Hotel, responded to this review

Dear A J S, Thank you for sharing your feedback. I am very sorry to learn that your stay at The Zen Hotel was not to your satisfaction. Please allow me to elaborate on a few details about our pricing, which we have a policy of making very transparent. We deliberately set our rates so our available discounts within our... More 

Pasadena, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 14, 2014

My family of 4 stayed here when we dropped out oldest off for college. Great place to stay for Stanford parents. Easy drive to campus. And extra bonus Includes breakfast. Will be staying here again and again on visits up to Palo Alto.

Was this review helpful? Yes 1
ricberr, General Manager at The Zen Hotel, responded to this review

Dear PSC626, Thank you for choosing to stay with us during your visit to Stanford. I am glad you found our proximity to campus convenient and that you enjoyed our complimentary hot breakfast buffet. Dropping off your oldest for college must have been a bittersweet moment. We look forward to being your home away from home for, what we hope... More 

Santa Clarita, CA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 6, 2014

This was our second stay in two years. When visiting Stanford University, my son and I stayed here again for a week. We requested the same room and they were able to accommodate us. I reiterate all my previous remarks - basically what we have here is a top notch hotel at a much more reasonable price. All the little... More 

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ricberr, General Manager at The Zen Hotel, responded to this review

Dear Robert, Thank you so much for your kind words and for taking the time to share your second experience at The Zen Hotel. We were delighted to have an opportunity to welcome you back and I am very glad to see that we delivered this time around as well. Having the Equal packets available was a very small token... More 

Corvallis, Oregon
Contributor
16 reviews 16 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 4, 2014

I liked this location, the room layout was normal but the little touches were unexpected.And there was a Tesla and McLarean car dealer very close. Also a breakfast place within walking distance. Overall I would stay there again.

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ricberr, General Manager at The Zen Hotel, responded to this review

Dear guest, Thank you for your feedback. I am very glad to learn The Zen Hotel lived up to your expectations. I was particularly pleased to see you mention the “little touches”; as we put a great deal of thought in the amenities we place in all our guestrooms. Items such as our complimentary box of candy, lip balm, and... More 

Rescue, California
1 review
5 of 5 stars Reviewed September 1, 2014

Was in town for the Stanford Cardinal v UCD Aggie football game. Wasn't sure if we were going to spend the night in town or not so booked a room just in case through kayak.com. Was pleasantly surprised . . . very clean. Nice amenities. Appreciated the electronics setup and that the Zen is green. May be standard. I wouldn't... More 

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ricberr, General Manager at The Zen Hotel, responded to this review

Dear guest, Thank you for your wonderful comments about your stay at our hotel. After our full renovation a few years ago, we wanted to make sure we presented to all our guests a wide array of amenities, as well as embracing the green concept. So yes, the amenities you describe such as bathrobes, slippers, safes and the electronics in... More 

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Additional Information about The Zen Hotel

Address: 4164 El Camino Real, Palo Alto, CA 94306
Phone Number:
Location: United States > California > Palo Alto
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Zen Hotel 2.5*
Number of rooms: 37
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Also Known As:
Townhouse Hotel Palo Alto
Hotel Style:
#3 Romantic Hotel in Palo Alto
#4 Family Hotel in Palo Alto
#5 Business Hotel in Palo Alto

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