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The Westin Palo Alto

4.0 of 5 675 El Camino Real, Palo Alto, CA 94301
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
The Westin Palo Alto
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The Westin Palo Alto
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455 reviews from our community

Traveler rating
    228
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    55
    21
    9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arvada, Colorado
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This hotel is small, and has very poor amenities. Worthless store, crumby little bar, tiny pool area, etc. Rooms nothing to brag about. The fact is, this is what you get in Palo Alto. I'm used to Westin's that have everything you need. For over 400$ per night you expect that. The service was great, everything is clean, but if... More 

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New York City, New York
Top Contributor
78 reviews 78 reviews
32 hotel reviews
86 helpful votes 86 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I recently stayed here for one night on business. I traveled from downtown SF on the Caltrain and was able to easily get to the Westin Palo Alto from there. All of my ratings are a function of the value for the price paid. The room is reasonably comfortable, clean and quiet. This is the bare minimum for rates that... More 

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Holmfirth, England, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We were expecting great things from this hotel as it was v expensive. No free wifi. We had to pay $10 for it so I'm not sure how they can claim they offer it! The bar isn't staffed during the day and we were told to go next door to another hotel for a drink. Disappointing for what we paid.

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San Francisco, California
Top Contributor
369 reviews 369 reviews
81 hotel reviews
139 helpful votes 139 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotel charges twice what comparable accommodations should and will cost you. Nothing more than a glorified motel 8, it has no lobby, tiny bar, tiny restaurant and a long maze of rooms. Everything is maximized to cram as many people in for revenue with very little consideration given to comfort and business luxury we expect from the Westin chain. Super... More 

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Ann Arbor, MI
Contributor
12 reviews 12 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A lovely hotel. Wonderful room and a good buffet breakfast. The staff could not have been more accommodating. The bathroom was a generous size with a separate stall shower and a large vanity do you could actually put your toothbrush somewhere

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Redwood City, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Absolutely the best customer service. Friendly staff that you can tell love their job. Fireplace room is my favorite. Located just a few blocks away from great restaurants and the best wine bar. Never disappointed here. I can always count on a perfect stay. Thank you everyone at The Westin. See you soon. Marci

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Top Contributor
81 reviews 81 reviews
55 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location. Close to Stanford University and the central downtown of Palo Alto. Self service underground parking is a nice feature if you elect not to valet. Hallways on outside of structure so getting to your room can be a hike and in some respects you will feel like you are in a maze. Had a king room. Bed very... More 

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Sea Bright, New Jersey
Contributor
16 reviews 16 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The front desk was incredible. I had requested a handicapped room, which was available when I arrived. However,it was far from the front lobby, and my broken foot was limiting. They rearranged it so I was close to the elevator and the restaurant. So nice and accommodating. Then, the wait staff in the restaurant let me spend two mornings sitting... More 

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California
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

As a Platinum SPG member, the service at the Westin Palo Alto has also been great. The staff is friendly, the suites are very nice, the location is great, and the pool area is relaxing when the weather is nice. Breakfast in the restaurant is also good quality. I have stayed at this property several times and enjoyed each stay.

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Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A hotel after my taste. Centrally located - polite and helpful staff - has all the amenities you would need and good beds. We walked everywhere - to Stanford, to University Ave, to the train and to the nearby strip mall. Had we spent more days we would have taken the hotel up on the offer to rent exercise clothes... More 

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Additional Information about The Westin Palo Alto

Address: 675 El Camino Real, Palo Alto, CA 94301
Location: United States > California > Palo Alto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Palo Alto 4*
Number of rooms: 184
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Also Known As:
The Westin Palo Alto Hotel Palo Alto
Westin Palo Alto
Palo Alto Westin
Hotel Style:
#4 Business Hotel in Palo Alto
#4 Romantic Hotel in Palo Alto
#6 Family Hotel in Palo Alto

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