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The Westin Palo Alto

Certificate of Excellence
675 El Camino Real, Palo Alto, CA 94301
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The Westin Palo Alto
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492 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
595 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We wanted to stay in the Palo Alto area for 2 nights while touring California and I picked this place as I couldn't get into the Garden Court and felt that the reviews of the Sheraton were not glowing. The Westin is nice and central, a very short walk to University Avenue. We arrived around 1.30 and dropped our bags... More 

Was this review helpful? Yes
Mexico City, Mexico
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

The key at this hotel is the friendliness of its staff. From the valet to the lobby, all the personnel outperforms in kindness and attention. The facilities are brand new and the location is amazing next to the University Avenue

Was this review helpful? Yes
westinpaloaltoGM, Manager at The Westin Palo Alto, responded to this review

Dear GabrielGos, Thank you for sharing your feedback with the TripAdvisor community. We sincerely appreciate your kind comments about the friendliness of our staff. It is our pleasure to serve you during your travels to Palo Alto. I hope we have the opportunity to welcome you back again in the near future. Warmest regards, Gurpreet More 

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

Standard Westin. Not perfect but it's pretty solid all around and the people that work there are nice. Definitely recommend for business travel. Solid location, decent food. Probably wouldn't stay here if I were looking to relax on vacation though.

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westinpaloaltoGM, Manager at The Westin Palo Alto, responded to this review

Dead Valued Guest, Thank you for taking the time to share your feedback. I am pleased that you are able to find our location convenient to your business travels. I sincerely appreciate all of your kind comments about our service and staff. As you are a frequent guest to our property, please reach out to me personally so we can... More 

Toronto, Canada
Level Contributor
87 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For the first time in my travels, I was travelling with a sports injury. It was wonderful to be back, see the lovely lobby and meet new additions to the Westin Palo Alto Family. Everything was lovely. The peace and quiet made my short stay a very welcome time. I enjoyed the pool and hot tub - worked wonders for... More 

Was this review helpful? Yes
westinpaloaltoGM, Manager at The Westin Palo Alto, responded to this review

Dear Pinky23_10, Thank you for your outstanding review of our hotel! We appreciate your continued loyalty to our hotel. It is always a pleasure to welcome you back. We look forward to your next visit to Palo Alto. We hope you are having a great summer in Canada! With warmth, Gurpreet More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just across from Stanford Univ campus. Within one complex with the Sheraton Hotel, which is next to the Caltrain Palo Alto station.Free shuttle bus to Stanford campus, it is called Marguerite Shuttle, line X and line Y One is run clockwise, the other counter clockwise. Caltrain connects downtown San Francisco, SFO Airport, San Jose Airport and downtown San Jose, many... More 

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westinpaloaltoGM, Manager at The Westin Palo Alto, responded to this review

Dear RobbyK4, Thank for your kind review of our hotel. I am pleased that you found our location convenient to your traveling needs. I hope we can welcome you again soon! Be well, Gurpreet More 

Level Contributor
70 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Needing to be close to Stanford University, the Westin was perfectly located to campus and restaurants. My company arranged the room, which a bit pricey but amazing. I loved the large room and services.

Was this review helpful? Yes 1
westinpaloaltoGM, Manager at The Westin Palo Alto, responded to this review

Dear William, Thank for choosing the Westin Palo Alto for your recent visit to Stanford. I am pleased that you were able to take advantage of our location. It is so nice to be able to walk to the restaurants in downtown Palo Alto and to Stanford University. I hope your business brings you back to our hotel. Kindest regards,... More 

Boston, Massachusetts
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 16, 2015

So, if you're ever in Palo Alto, California...the Westin Palo Alto Hotel is the place to stay. It's beautiful, comfortable and the staff is so accommodating! The Hotel's surrounded by some of the best restaurants, shopping and Stanford University...all within walking distance. Would I ever stay at the Westin Palo Alto again...YOU BET i WOULD!

Was this review helpful? Yes
westinpaloaltoGM, Manager at The Westin Palo Alto, responded to this review

Dear Pareece, Thank you for your outstanding comments and observations about your recent stay. It pleases met that you find our hotel beautiful and comfortable during your stays with us. We appreciate your loyalty and hope to see you back soon! Warmest regards, Gurpreet More 

White Plains, New York
Level Contributor
139 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed June 14, 2015

Nice hotel for sleeping, clean quiet room. Easy in-out underground self parking for $14/day additional. Did not explore spa, bar or restaurant. No complaints. Nice large bathroom with all the amenities you would expect from Westin. Stayed on SPG floor. Good housekeeping, front desk well staffed.

Was this review helpful? Yes
westinpaloaltoGM, Manager at The Westin Palo Alto, responded to this review

Dear YandB_LabLover, We truly appreciate the time you have taken to share your experience about your recent stay with us. If there is anything I can do to make your stay more comfortable in a future visit, please reach out to me directly. We hope to see you back! Sincerely, Rene More 

Arlington, VA
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 1, 2015

Very comfortable, quiet hotel, convenient to Stanford Campus and Medical Center. The rooms are spacious with very nice bathroom Free coffee in lobby, great service, nice small bar on site. Good restuarant. It annoys me to pay for internet but I suppose that is par for better class hotels. Nice if small exercise room.

Was this review helpful? Yes
westinpaloaltoGM, Manager at The Westin Palo Alto, responded to this review

Dear David A, Thank you for sharing your kind feedback about your recent stay. I'm glad to hear that you find the location of our property convenient for your travelling needs. We value your loyalty and your kind wonderful comments about our hotel and staff. I hope to we have the pleasure of welcoming you back soon! Kindest regards, Gurpreet More 

Los Angeles, California
1 review
5 of 5 stars Reviewed May 29, 2015

I stay at the Westin Palo Alto frequently for business and the consistency in service and great condition of the rooms keep surprising every time I stay there. The staff are extremely helpful and professional. Would strongly recommend to frequent business travelers and vacationers alike.

Was this review helpful? Yes
westinpaloaltoGM, Manager at The Westin Palo Alto, responded to this review

Dear BizTrvlr2015, Thank you for sharing your experience with the TripAdvisor community. We sincerely appreciate your generous comments about our service and staff. I hope we have the great pleasure of welcoming you back again soon! Be well, Gurpreet More 

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