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The Westin Palo Alto

Certificate of Excellence
675 El Camino Real, Palo Alto, CA 94301
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The Westin Palo Alto
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The Westin Palo Alto
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482 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

SF is not too far away from Palo Alto but since we had plans in the Peninsula all day we thought it would be nice to just stay the night. I wanted to stay at a SPG property and decided between the Sheraton and the Westin. (the two are adjacent to each other). We really enjoyed our stay at the... More 

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Skokie, Illinois
Top Contributor
208 reviews 208 reviews
50 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice room and great location for the Sanford Campus. Breakfast was very good, nice selections available. Hotel is a bit spartan, but more than adequate for business travel. Parking is a bit pricey.

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1 review
3 of 5 stars Reviewed 1 week ago via mobile

I stayed 5 nights there but didn't have chance to have breakfast until very last day. Continental breakfast was included in the price but waiter came and told me please have buffet and no extra charge so I had a fried egg. Then bill came with fully charged buffet price. And the waiter who told me no charge was gone.... More 

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Santa Barbara, California
Top Contributor
56 reviews 56 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Westin is a great SPG brand. The hotel in Palo Alto was located walking distant to the Village, Stanford University, Cal-train and downtown. The rooms are clean & comfortable, grounds well kept, nice workout room, staff extremely friendly and helpful. The Westin makes me feel like I am truly on a vacation

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Istanbul, Turkey
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Situated in between Palo Alto downtown and Stanford University, this property is a quiet, charming and efficient hotel. Very clean rooms together with helpful and friendly staff make this a great choice for this area.

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Napa, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Enjoyed an outstanding Mothers Day weekend family stay with several local visits to Stanford and other local sites. Wonderful area for hiking and biking. Downtown Palo Alto is 5 min walk for numerous restaurants and shops. Will choose this hotel anytime for rooms, service, and staff.

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westinpaloaltoGM, Manager at The Westin Palo Alto, responded to this review

Dear Hookie2015, Thank you for taking the time to share your feedback! I am so pleased to know that you had a wonderful stay at our property and found the location a highlight for your weekend travels. I look forward to welcoming you back in the near future. Warmest regards, Gurpreet More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Love this hotel and would not stay anywhere else in the area. The staff members make it so very special each time I come for business at the nearby hospital. The restaurant has great food and I love the bar set-up. Rooms are always clean and so nicely arranged.

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westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review

Hello WhichofPhilly, Thank you for your loyalty and for sharing your experience in the TripAdvisor community. Please note that your comments are extremely valuable to us. I am thrilled to hear that we meet your expectations every time you stay with us. We look forward to having you back at the Westin Hotel in Palo Alto! Sincerely, Tanya More 

sandy, utah
Top Contributor
166 reviews 166 reviews
60 hotel reviews
163 helpful votes 163 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This place is one of the only nice options right by Stanford, but our three nights there revealed how it has aged and opportunities to improve. Glacially slow elevator, poor service (have to request breakfast coupons daily from front desk even when paid for), but nice comfortable beds. A loud construction project currently backs the pool area.

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westinpaloaltoGM, Manager at The Westin Palo Alto, responded to this review

Hello Wellsfam, Thank you for taking the time to share your comments about your recent stay. I am glad to hear that you found our beds to be comfortable. On the other hand, please allow me to apologize for any inconvenience you may have encountered during your visit to our property. Your observations are very important to us and will... More 

Bengaluru (Bangalore), India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

1. An upscale hotel when compared to its neighbour, Sheraton Palo alto. 2. The service is impeccable. 3. In house Hertz service is very helpful. 4. The rooms are more opulent when compared the other hotels in this area. If you are looking at a opulent property in Palo Alto, this is the place to stay.

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westinpaloaltoGM, Manager at The Westin Palo Alto, responded to this review

Dear Balaji021, I would like to thank you for sharing your valuable comments in regards to your recent visit to the Westin Hotel in Palo Alto. I really appreciate your kind words about our staff and service. I am delighted to hear that our rooms met your expectations. If there is anything we can do to make your stay more... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

We had to go to Palo Alto for my son's college. It was our first time at the Palo alto's Westin hotel. Excellent Customer service, clean and bright rooms. Nice exercise room and a good location. We will definitely go back to this wonderful hotel next time.

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westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review

Dear Zary A, Thank you for your wonderful review of our hotel! I am pleased that you were able to enjoy the various amenities at our property while visiting your son's college. I hope we have the opportunity to welcome you back again and continue to exceed your expectations! Warmest regards, Tanya More 

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