The Westin Palo Alto (CA) - Hotel Reviews

Address: 675 El Camino Real, Palo Alto, CA 94301

Region: United States > California > Palo Alto

Amenities:

Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#2 Luxury Hotels in Palo Alto

#3 Business Hotels in Palo Alto

#4 Family Hotels in Palo Alto

Price Range: $$

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Experience California at The Westin Palo Alto hotel, adjacent to Stanford University, and within walking distance of some of the best restaurants, shops, and nightlife. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Travelocity, Expedia, Venere, Amex, Cheap Tickets, Hotwire, Agoda and Tingo so you can book your The Westin Palo Alto reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: The Westin Palo Alto Hotel Palo Alto; The Westin Palo Alto Hotel; Westin Palo Alto; Palo Alto Westin

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303 reviews from our community

See which rooms travelers prefer - 40 traveler tips

Artur S

Reviewer

3 reviews

Reviews in 2 cities

“Nice hotel for business”

Reviewed May 17, 2013 NEW

Westin is pretty nice and modern hotel. It's great for business trips. Really close to Palo Alto's University Avenue, where you can find a bunch of restaurants. Usually I go to those restaurants instead of the one in the hotel, but I never tried it as well. It is close to the Standford University and with easy access to US... More

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DonE759

Makawao, Hawaii

1 review

“Bar Mitzvah functions Friday, 4/26 - 4/28/13”

Reviewed May 10, 2013

I stayed at the Westin Palo Alto with other guests for the Bar Mitzvah, & a good rate was arranged for us. It was convenient to be there to mngle with the other Bar Mitzvah guests when not at the arranged functions. A nice touch was the serving of a little snack (mostly nuts, I think, as I didn't have... More

ParisonthePlains

KC USA

Contributor

11 reviews

5 hotel reviews

Reviews in 8 cities

4 helpful votes

“All around great location to visit Stanford and Palo Alto”

Reviewed May 7, 2013

My wife and I have stayed at the Westin several times over the past couple of years and find it to be a top performer in all categories. The location is excellent especially for visiting Stanford. It is right on El Camino and accessible to the campus, shopping, and restaurants. On site parking is very convenient and the Valet Parking... More

Dear ParisonthePlains, Thank you for your raving review of the Westin Palo Alto and for sharing some of what our hotel has to offer with the TripAdvisor community. We look forward to welcoming you again; please do not hesitate to let us know if you need anything at all. Warmest Regards, Tanya F. More

Karen S

Katonah, New York

“Perfect hotel, walking distance from Stanford and beautiful town”

Reviewed May 2, 2013

This hotel exceeded our expectations. Great rate; we were in for a weekend wedding nearby. The hotel was clean, friendly, perfectly located within walking distance to Stanford University. Fresh coffee in the lobby, a really nice bar, great bathroom and the best smelling shampoo/bodywash/soap I've ever had a hotel.

Dear Karen S., Thank you for staying with us, I am so pleased to hear that you enjoyed everything about our hotel. We hope to welcome you back soon! Warmest Regards, Tanya F. More

Terry1981

Palo Alto, CA

Senior Contributor

27 reviews

7 hotel reviews

Reviews in 6 cities

7 helpful votes

“Great service, great location, beautiful hotel”

Reviewed April 29, 2013

Staff is very helpful and professional. Hotel is what you'd expect for 4 stars, lovely with a bit of luxury. Join Starwood Preferred Guest and get nice extras even if you aren't a frequent traveler. 3 minute walk around the corner and under the tracks and you're in downtown Palo Alto. Drawbacks: $10/day paid parking (however, all parking in downtown... More

See 14 more reviews by Terry1981 for Palo Alto

Dear Terry1981, Thank you for sharing your experience with the traveling community on Trip Advisor. I am pleased to hear that you enjoyed our hotel, the members of our team, and our proximity to all that Downtown Palo Alto has to offer. While we do charge for guest room internet to ensure that it is fast and reliable for our... More

Matthew848

Chicago, Illinois

“This used to be a good hotel”

This used to be a good hotel but they have downgraded the beds so they are now cheap and hard as rock and the staff don't care about anything. Also the floor is stained and warn. Not worthy of the Westin name.

See 2 more reviews by Matthew848 for Palo Alto

Dear Matthew848, I am very sorry to hear that our service and product did not live up to expectations and would appreciate the opportunity to discuss. Please feel free to contact me by emailing or calling the hotel so that we can address accordingly. Thank you for the feedback as it will only help us to improve. Warmest Regards, Tanya... More

robcwebb

Geneva

Senior Reviewer

7 reviews

6 hotel reviews

Reviews in 7 cities

2 helpful votes

“Loses it on the details”

Reviewed April 19, 2013 via mobile

While the staff were pleasant and the hotel basically OK, the Westin is not worth the 450 dollar plus midweek rate that it charges business travelers and loses it on the details. Minibar - empty (you need to ring room service). Elevators - frankly scary (on two occasions I was in one for 30 seconds and about to press the... More

Dear robcwebb, Thank you for your feedback on our hotel. Please rest assured that I have shared your concerns with our team and we will address accordingly. Our elevator technician has been dispatched and will fix any problems. I am sorry your time in the restaurant was unproductive. We do offer complimentary wireless in the restaurant, bar and pool area... More

MS219

Philadelphia, Pennsylvania

Top Contributor

51 reviews

10 hotel reviews

Reviews in 17 cities

13 helpful votes

“Great Location In the Stanford Area”

Reviewed April 19, 2013

Recently stayed at this hotel to be close to the Stanford University Campus and was pleasantly surprised in the location and surrounding area. This is a typical Westin with great service. The room was very well appointed and roomy. It was a SPG labeled room.

Dear MS219, Thank you for staying with us and for sharing your experience with the Trip Advisor community. We are thrilled that you enjoyed your room, our hotel and the surrounding area. We look forward to hopefully having you back, Tanya F. More

cvliang

Washington, DC

15 reviews

15 hotel reviews

Reviews in 15 cities

78 helpful votes

“Beautiful and convenient!”

Reviewed April 2, 2013

Like every Westin we have ever stayed at, this one also proved to be very nice. The location is perfect, within walking distance to the cute strip mall (Town & Country) and to downtown Palo Alto. We parked for free on the street because it is a safe area. Our son was not given a kid's fun pack by the... More

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Dear cvliang, Thank you for sharing your experience via Trip Advisor. I am pleased to hear that you and your family enjoyed your visit, including our rooms and bathrooms, location and added touches such as coffee and tea in the morning. I was disappointed to hear that your young one did not receive a Westin Kids' Club bag and will... More

Doug R

West Jordan, Utah

10 reviews

Reviews in 5 cities

“It ought to be good, for this price”

Reviewed March 23, 2013

Call me cheap or call me thrifty, but for what we paid for this room, it had BETTER be decent. It was quite nice, although we were at the far back of the property, and the hallways are more confusing than a halloween corn maze. Beds are awesome. Bath was exquisite, though the shower was a just tad cramped (with... More

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See 2 more reviews by Doug R for Palo Alto

Dear Doug R, Thank you for sharing your experience at our hotel with the Trip Advisor community. We are pleased that you enjoyed so many aspects of our hotel. We understand that the rates in the area can be higher than many are used to and are pleased that you were able to take advantage of our lower weekend rates.... More

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The Westin Palo Alto Hotel

The Westin Palo Alto

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