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All 24 Palo Alto hotels

The Westin Palo Alto

4.0 of 5 Hotel   |   675 El Camino Real, Palo Alto, CA 94301
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The Westin Palo Alto
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Ranked #4 of 24 hotels in Palo Alto
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
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396 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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English first
New York, NY
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

This place is horrible. It has to be the most basic hotel I have stayed in for years. And they charge for every little thing! Wi- fi a fee, water in the room , a fee. The printers in lobby broken. The vending machine on my floor broken. The gym is the size of a closet with machines where the... More

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Top Contributor
155 reviews 155 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We love this place! The staff is super. They make you feel welcome as soon as you drive up to the hotel. The rooms are well appointed and spacious. Beds and baths are outstanding. Especially enjoy the nightly chocolate.

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New York City, New York
Contributor
15 reviews 15 reviews
3 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Very near Stanford University. Room was clean and comfortable, came with a coffee machine (which I like having). Gym gets filled quickly and there is only one restaurant, with a limited menu. Staff are really nice and helpful. Housekeeping is friendly and prompt to help.

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Carpinteria, California
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Comfortable bed in a large room with an extra large bathroom and quiet automated in room temperature control. Front desk staff were friendly and the restaurant, Soleil, has excellent food and service. Location is within walking distance of downtown Palo Alto. Only drawbacks are no Club Lounge for Starwood members and you have to pay to self park.

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Paso Robles, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice place. Close to Stanford. Coffee in room as well as in reception area in am. Great service! Stayed on the weekend and they offerered late checkout, which was greatly appreciated! Huge marble tiled bathroom and comfortable bed with lots of pillows

Was this review helpful? Yes 1
Belmar, New Jersey
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 16, 2014 via mobile

Courteous staff. Clean rooms. Good location in Palo Alto. The only drawback is that the hotel is set up like a maze. You snake around a winding hallway to get to your room. Easy to make a wrong turn. The courtyard in the middle was a very nice touch.

Was this review helpful? Yes 1
westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review

Dear J M, Thank you for sharing your thoughts on our property. I'm elated you enjoyed our staff, the location, our courtyards and your room - once you were able to find it:o) Thank you for staying with us and we hope to welcome you again soon. Warmest Regards, Tanya F. More

larkspur
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed March 16, 2014

First the positives: Although the hotel is situated between a busy highway on one side and railroad tracks on the other, it's intelligent site-design assures that most rooms are unaffected by the noise from either. Second, the bathrooms (or at least the one in the room I had) was large and sumptuous. Third, the front desk staff were pleasant and... More

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westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review

Dear widelenser, Thank you for sharing your experience, your feedback can only help us to improve. I am sorry for the trouble you experienced but please rest assured that these items will be addressed and improved upon. We hope that you will give us another chance to see for yourself that this is not at all our norm. Warmest Regards,... More

New York City, New York
Top Contributor
55 reviews 55 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 15, 2014

Have stayed a couple of times in the past six months and really love its low-slung quietness and respite from the mental frenzy that accompanies visits to Palo Alto. The walking distance to the train station, two sets of shopping/restaurant row choices also within comfortable walking distance, friendly service and very comfortable, large rooms/bathrooms make it quite a good resting... More

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westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review

Dear marisetti, Thank you for your loyalty to our hotel and for sharing your sentiments with the Trip Advisor community. I'm thrilled to hear that you enjoy so many aspects of our hotel. Please let us know if there is anything in particular that we might assist you with in the future. Warmest Regards, Tanya F. More

Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2014

I have stayed at this hotel numerous times in the past few years - sometimes with my whole family (kids included), sometimes with just my husband, and sometimes alone. Never does it fail to meet and even exceed my expectations. The staff is so courteous and helpful - somehow it always seems to surprise me even though I've come to... More

Was this review helpful? Yes 1
westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review

Dear MMG1964, Thank you for your continued business and glowing review. We hope that you have the opportunity to visit again really soon. Best Regards, Tanya F. More

San Jose, California
Top Contributor
55 reviews 55 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 28, 2014

The hotel is within walking distance to downtown Palo Alto. The parking charges will add up quickly and are expensive. My first impression was how 'vanilla' everything in the hotel looked. There's no personality from the lobby to the room. The bed was comfortable, room fairly quite, and there were adequate amenities. But everything was just OK. If I couldn't... More

Was this review helpful? Yes 3
westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review

Dear S H, Thank you for staying with us and for your feedback. I am sorry that we did not live up to expectations and hope that you will give us another try should you return to Palo Alto for an overnight stay. We are in the process of renovating our guest rooms and expect to do the same to... More

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Additional Information about The Westin Palo Alto

Also Known As:
The Westin Palo Alto Hotel Palo Alto
The Westin Palo Alto Hotel
Westin Palo Alto
Palo Alto Westin
Address: 675 El Camino Real, Palo Alto, CA 94301
Location: United States > California > Palo Alto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Palo Alto
#3 Romantic Hotel in Palo Alto
#6 Family Hotel in Palo Alto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Palo Alto 4*
Official Description (provided by the hotel):
Experience California at The Westin Palo Alto hotel, adjacent to Stanford University, and within walking distance of some of the best restaurants, shops, and nightlife. ... more   less 
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