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The Westin Palo Alto

Certificate of Excellence
675 El Camino Real, Palo Alto, CA 94301
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Best prices for: 1 room 1 guest
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The Westin Palo Alto
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The Westin Palo Alto
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465 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
Top Contributor
66 reviews 66 reviews
51 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Pros: Very personable staff, spacious and clean rooms, large bathroom, 5 mins walk to the main strip (downtown Palo Alto) and Stanford campus, pet friendly (no charge for small to medium size dogs), has facilities (gym, pool). Cons: Only one small check in desk for general guests so if there's a lot of guests, expect a long wait (there is... More 

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Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed in this hotel for a week while over in California for work. The hotel is nice and all, but just a bit bland. Staff were nice and all, but there was just nothing stand out about the place. It was all just a bit meh...

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Chapel Hill, North Carolina
1 review
1 of 5 stars Reviewed 1 week ago

I booked a two-night stay at Westin Palo Alto, a huge, so-so hotel in a convenient location. The price was $322/night, more than a stay for this level of service and accommodations should cost. My plans changed and I called before my arrival to cancel the second night. My call was turfed to a woman in a foreign land, whose... More 

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Top Contributor
79 reviews 79 reviews
45 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Palo Alto is a crowded place, with not many nice hotels. The Westin offers a very comfortable stay with easy parking and great, soft beds. It is across the street from Stanford University, and a short walk to the shops of downtown Palo Alto.

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I would NEVER stay at this hotel again. The beds are really cheap so it feels like you're sleeping on the floor. I tossed and turned all night and then woke up feeling sore. I stayed at this hotel two nights and both nights I only got about 2-3 hours of sleep. I would guess that the mattress is a... More 

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Austin, Texas
Top Contributor
97 reviews 97 reviews
97 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pretty amazing location with walking distance to Stanford, the mall, and downtown Palo Alto. I expected the hotel to be a dump since with this location it pretty much could be. However the room was decent-- nothing fancy, but not bad or overly worn. I like that the style of the rooms is slightly more charming than the usual gray/brown... More 

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Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed here while visiting Stanford with our daughter. Excellent location for both the university and Palo Alto's charming downtown with many shops and restaurants just a 5 minute walk from hotel. The service was outstanding! Everyone from front desk to housekeeping was wonderful and friendly. We stayed on points so can't comment on price or value, but would definitely... More 

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Alexandria, Virginia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

From the time we arrived to checkout, the service was fantastic, the rooms were nice, gym and business center were modern, and the location was perfect! We did not eat at the restaurant, but the bar was fun! Great bartender.

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Los Angeles, California
1 review
1 of 5 stars Reviewed 3 weeks ago

The Westin Palo Alto's entire team are very welcoming. Professional, courteous and friendly describe the front desk staff, restaurant staff and maintenance team. You never feel alone when in town! Excellent location. Fee shuttle transportation walking distance from the hotel. Also close to downtown Palo Alto and the Stanford mall.

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Portland, OR
Top Contributor
159 reviews 159 reviews
21 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I'm a huge fan of The Westin/SPG brand. I've stayed at their various properties throughout the world and while the prices obviously vary based on location (and sometimes age of property), the service and hospitality is among the most consistent I've experienced in the industry. I noticed a few posts noted it is overpriced. I personally think the location (walking... More 

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