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The Westin Palo Alto

Certificate of Excellence
675 El Camino Real, Palo Alto, CA 94301
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The Westin Palo Alto
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488 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Just across from Stanford Univ campus. Within one complex with the Sheraton Hotel, which is next to the Caltrain Palo Alto station.Free shuttle bus to Stanford campus, it is called Marguerite Shuttle, line X and line Y One is run clockwise, the other counter clockwise. Caltrain connects downtown San Francisco, SFO Airport, San Jose Airport and downtown San Jose, many... More 

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Level Contributor
70 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Needing to be close to Stanford University, the Westin was perfectly located to campus and restaurants. My company arranged the room, which a bit pricey but amazing. I loved the large room and services.

Was this review helpful? Yes 1
Boston, Massachusetts
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

So, if you're ever in Palo Alto, California...the Westin Palo Alto Hotel is the place to stay. It's beautiful, comfortable and the staff is so accommodating! The Hotel's surrounded by some of the best restaurants, shopping and Stanford University...all within walking distance. Would I ever stay at the Westin Palo Alto again...YOU BET i WOULD!

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westinpaloaltoGM, Manager at The Westin Palo Alto, responded to this review

Dear Pareece, Thank you for your outstanding comments and observations about your recent stay. It pleases met that you find our hotel beautiful and comfortable during your stays with us. We appreciate your loyalty and hope to see you back soon! Warmest regards, Gurpreet More 

White Plains, New York
Level Contributor
134 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel for sleeping, clean quiet room. Easy in-out underground self parking for $14/day additional. Did not explore spa, bar or restaurant. No complaints. Nice large bathroom with all the amenities you would expect from Westin. Stayed on SPG floor. Good housekeeping, front desk well staffed.

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westinpaloaltoGM, Manager at The Westin Palo Alto, responded to this review

Dear YandB_LabLover, We truly appreciate the time you have taken to share your experience about your recent stay with us. If there is anything I can do to make your stay more comfortable in a future visit, please reach out to me directly. We hope to see you back! Sincerely, Rene More 

Arlington, VA
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very comfortable, quiet hotel, convenient to Stanford Campus and Medical Center. The rooms are spacious with very nice bathroom Free coffee in lobby, great service, nice small bar on site. Good restuarant. It annoys me to pay for internet but I suppose that is par for better class hotels. Nice if small exercise room.

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westinpaloaltoGM, Manager at The Westin Palo Alto, responded to this review

Dear David A, Thank you for sharing your kind feedback about your recent stay. I'm glad to hear that you find the location of our property convenient for your travelling needs. We value your loyalty and your kind wonderful comments about our hotel and staff. I hope to we have the pleasure of welcoming you back soon! Kindest regards, Gurpreet More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 5 weeks ago

I stay at the Westin Palo Alto frequently for business and the consistency in service and great condition of the rooms keep surprising every time I stay there. The staff are extremely helpful and professional. Would strongly recommend to frequent business travelers and vacationers alike.

Was this review helpful? Yes
westinpaloaltoGM, Manager at The Westin Palo Alto, responded to this review

Dear BizTrvlr2015, Thank you for sharing your experience with the TripAdvisor community. We sincerely appreciate your generous comments about our service and staff. I hope we have the great pleasure of welcoming you back again soon! Be well, Gurpreet More 

San Francisco, California
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 26, 2015

SF is not too far away from Palo Alto but since we had plans in the Peninsula all day we thought it would be nice to just stay the night. I wanted to stay at a SPG property and decided between the Sheraton and the Westin. (the two are adjacent to each other). We really enjoyed our stay at the... More 

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westinpaloaltoGM, Manager at The Westin Palo Alto, responded to this review

Dear Mix2t, Thank you for sharing your experience about your recent stay. I'm pleased to read that you had a great experience at our property and enjoyed the location! I hope we have the pleasure of welcoming you back again soon! Warmest regards, Gurpreet More 

Skokie, Illinois
Level Contributor
208 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed May 21, 2015

Very nice room and great location for the Sanford Campus. Breakfast was very good, nice selections available. Hotel is a bit spartan, but more than adequate for business travel. Parking is a bit pricey.

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westinpaloaltoGM, Manager at The Westin Palo Alto, responded to this review

Dear Dfutransky, Thank you for taking the time to share your valuable feedback with the TripAdvisor community. I'm thrilled that you were able to enjoy our location. If there is anything we can do to make your stay more comfortable in the near future, please do not hesitate to share with me. Warmest regards, Gurpreet More 

1 review
3 of 5 stars Reviewed May 19, 2015 via mobile

I stayed 5 nights there but didn't have chance to have breakfast until very last day. Continental breakfast was included in the price but waiter came and told me please have buffet and no extra charge so I had a fried egg. Then bill came with fully charged buffet price. And the waiter who told me no charge was gone.... More 

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westinpaloaltoGM, Manager at The Westin Palo Alto, responded to this review

Dear Sofia_mile, Thank you for taking the time to share your feedback. We appreciate your valuable comments. Please allow me to apologize for the inconvenience you had to experienced at our restaurant. I will personally look into this situation. If you could kindly reach out to me directly so I may obtain more detail on your reservation. We hope you... More 

Santa Barbara, California
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 18, 2015

Westin is a great SPG brand. The hotel in Palo Alto was located walking distant to the Village, Stanford University, Cal-train and downtown. The rooms are clean & comfortable, grounds well kept, nice workout room, staff extremely friendly and helpful. The Westin makes me feel like I am truly on a vacation

Was this review helpful? Yes
westinpaloaltoGM, Manager at The Westin Palo Alto, responded to this review

Dear NGTB_1, Thank you for sharing your positive experience about your recent stay. I am pleased to hear that you are a big fan of the Westin Brand and that we were able to live up to your expectations. We hope to welcome you back as soon as you are ready for your next vacation! Warmest regards, Gurpreet More 

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