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Hotel Keen

2.5 of 5 425 High Street, Palo Alto, CA 94301
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Hotel Keen
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93 reviews from our community

Traveler rating
    25
    37
    20
    6
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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FREMANTLE
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 14, 2014

This hotel was pretty disappointing - all the more given I'd expect something better in Palo Alto, and for the price. I stayed here 4 nights for a conference in Stanford. Staff were friendly, but the stay started badly, as power was out in the hotel for the first hour of my stay. Rooms were pretty basic, which is fine,... More 

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Richmond, Virginia
1 review
5 of 5 stars Reviewed September 12, 2014

I was in Palo Alto for a conference at Stanford, and my the Hotel Keen looked perfect. Walking distance to the campus venue, easy walking to the University Avenue restaurant row awesome. Also a short two blocks from the Palo Alto Caltrain station, making getting to/from SFO a breeze. I've seen people complain about the size of the rooms. I... More 

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Palm Springs, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 5, 2014

This place is half a block from University Avenue and 1 block from Caltrain. Being able to walk everywhere in Palo Alto and take Caltrain/BART to/from SFO airport is a real cost savings when travelling. As others have mentioned, the rooms are small, but they have everything one needs. The continental breakfast (included) is surprisingly good: brewed coffee, espresso maker,... More 

Was this review helpful? Yes 1
Toronto, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 4, 2014

I accompanied my husband on a business trip and we stayed in the 3rd floor "suite". The bad: The room was extremely tiny. There is no door to the bathroom, just a curtain - this is not so lovely when you are staying with a partner! The air conditioner is located right above the bed (above your head), so that... More 

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Oakland, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 8, 2014

The hotel was nice, and while the rooms are very small, they were nicely furnished and comfortable. The location was also great. It would have been preferable if the bathroom had a door instead of a curtain, but at least I was staying alone! One small issue I had with the hotel is that I accidentally left my phone charger... More 

Was this review helpful? Yes 1
Redondo Beach, California
Senior Contributor
42 reviews 42 reviews
31 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed July 5, 2014

Stayed one night on business trip and was pleasantly surprised to be upgraded to their 3rd floor suite. Reasonable rates for the area. Love the minimalist design and euro/danish decor vibe. Perfect location, within a 1 minute walk to main streets in downtown PA. There is no gym, but I paid the $20 daily fee to workout a local gym... More 

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pfriedman, General Manager at Hotel Keen, responded to this review

I am so glad you enjoyed your stay with us. We do have the two little pinpoint lamps (similar to the ones on airlines) in the ceiling that can be adjusted to your needs - I am sorry that we were not able to point that feature out to you during your stay with us. We do hope to see... More 

Sherman Oaks, CA
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 17, 2014

I spent two nights at the Keen, conveniently located in “downtown Palo Alto," on April 23-24, 2014. This boutique hotel was clearly designed to serve tech industry travelers – who are traveling solo. On the plus side, the hotel staff were very accommodating and very service oriented. Parking on surface streets overnight or during the day in the public lot... More 

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pfriedman, General Manager at Hotel Keen, responded to this review

Thank you very much for staying with us. I am glad that you were happy with the hotel overrall and thought it quite suitable for one person. I just wanted to mention that we do have deluxe rooms that are not only 25% larger allowing more room to move around in (whether solo or with another person) but also have... More 

Woodside, California
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 4, 2014

Finally stayed in this boutique hotel located in my neck of the woods of northern Silcone Valley. Very elegant reputation. Reputable staff. Reasonable, yet higher than no-tell motel, prices with a fine coffee bar, cocktail hours during the week, and a superb continental breakfast. Location, location, location. Across from the municipal covered parking lot and the 280/281 SamTrans bus stop... More 

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pfriedman, General Manager at Hotel Keen, responded to this review

Thank you so much for your review. I am glad that you enjoyed your stay. Hopefully you will be able to get away again in the future. More 

frederick, maryland
Top Contributor
390 reviews 390 reviews
72 hotel reviews
442 helpful votes 442 helpful votes
4 of 5 stars Reviewed March 9, 2014

This was the default hotel when the recommended brand hotel turned out to be full. I think that worked out well as this place was novel, cheaper, and an entirely pleasant experience. Nice rooms, suitable especially for business travelers; great service at reception; easy access to a large public parking lot; central location in Palo Alto and minutes away from... More 

Was this review helpful? Yes 1
pfriedman, General Manager at Hotel Keen, responded to this review

Thank you very much for staying with us and taking the time to share your experience with the Trip Advisor community. We look forward to having you back with us in the near future. More 

Toronto, Ontario, Canada
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 6, 2014

We spent two nights at the Hotel Keen December 30th through January 2nd. Yes, the rooms are very small, but they are laid out logically, the linens are of very high quality, the room is clean and well-appointed. As other reviewers have mentioned, the staff are all extremely helpful and friendly, the Continental Breakfast is really REALLY delicious, and the... More 

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Additional Information about Hotel Keen

Address: 425 High Street, Palo Alto, CA 94301
Location: United States > California > Palo Alto
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel Keen 2.5*
Number of rooms: 42
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