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All 24 Palo Alto hotels

Hotel Keen

2.5 of 5 Hotel   |   425 High Street, Palo Alto, CA 94301
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Hotel Keen
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73%
Ranked #10 of 24 hotels in Palo Alto
A recent review
3 of 5 stars reviewed 3 weeks ago
Sarah W Oakland, California
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79 people have reviewed this hotel

Traveler rating
    21
    34
    18
    5
    1
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4
10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
Oakland, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The hotel was nice, and while the rooms are very small, they were nicely furnished and comfortable. The location was also great. It would have been preferable if the bathroom had a door instead of a curtain, but at least I was staying alone! One small issue I had with the hotel is that I accidentally left my phone charger... More

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Redondo Beach, California
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed one night on business trip and was pleasantly surprised to be upgraded to their 3rd floor suite. Reasonable rates for the area. Love the minimalist design and euro/danish decor vibe. Perfect location, within a 1 minute walk to main streets in downtown PA. There is no gym, but I paid the $20 daily fee to workout a local gym... More

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pfriedman, General Manager at Hotel Keen, responded to this review

I am so glad you enjoyed your stay with us. We do have the two little pinpoint lamps (similar to the ones on airlines) in the ceiling that can be adjusted to your needs - I am sorry that we were not able to point that feature out to you during your stay with us. We do hope to see... More

Sherman Oaks, CA
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 17, 2014

I spent two nights at the Keen, conveniently located in “downtown Palo Alto," on April 23-24, 2014. This boutique hotel was clearly designed to serve tech industry travelers – who are traveling solo. On the plus side, the hotel staff were very accommodating and very service oriented. Parking on surface streets overnight or during the day in the public lot... More

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pfriedman, General Manager at Hotel Keen, responded to this review

Thank you very much for staying with us. I am glad that you were happy with the hotel overrall and thought it quite suitable for one person. I just wanted to mention that we do have deluxe rooms that are not only 25% larger allowing more room to move around in (whether solo or with another person) but also have... More

Woodside, California
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 4, 2014

Finally stayed in this boutique hotel located in my neck of the woods of northern Silcone Valley. Very elegant reputation. Reputable staff. Reasonable, yet higher than no-tell motel, prices with a fine coffee bar, cocktail hours during the week, and a superb continental breakfast. Location, location, location. Across from the municipal covered parking lot and the 280/281 SamTrans bus stop... More

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pfriedman, General Manager at Hotel Keen, responded to this review

Thank you so much for your review. I am glad that you enjoyed your stay. Hopefully you will be able to get away again in the future. More

frederick, maryland
Top Contributor
338 reviews 338 reviews
64 hotel reviews
395 helpful votes 395 helpful votes
4 of 5 stars Reviewed March 9, 2014

This was the default hotel when the recommended brand hotel turned out to be full. I think that worked out well as this place was novel, cheaper, and an entirely pleasant experience. Nice rooms, suitable especially for business travelers; great service at reception; easy access to a large public parking lot; central location in Palo Alto and minutes away from... More

Was this review helpful? Yes 1
pfriedman, General Manager at Hotel Keen, responded to this review

Thank you very much for staying with us and taking the time to share your experience with the Trip Advisor community. We look forward to having you back with us in the near future. More

Toronto, Ontario, Canada
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 6, 2014

We spent two nights at the Hotel Keen December 30th through January 2nd. Yes, the rooms are very small, but they are laid out logically, the linens are of very high quality, the room is clean and well-appointed. As other reviewers have mentioned, the staff are all extremely helpful and friendly, the Continental Breakfast is really REALLY delicious, and the... More

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Carrollton, Texas
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 14, 2013

Rooms clean and very small. As in VERY small. No parking. Otherwise i found this to be a great option - i don't mind small so it did not bother me. View looked out at a cement wall. But the location was awesome as i love downtown Palo Alto and it was walkable to just about everything. Staff was nice,... More

Was this review helpful? Yes 1
pfriedman, General Manager at Hotel Keen, responded to this review

We do have a number of deluxe rooms that are a good 50% larger than the standard rooms for only $20 more per night. Sadly, the view is about the same. Thank you for the kudos to the staff. We hope to see you again on your next visit to Palo Alto. More

New York, New York, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 21, 2013

I last stayed here a few months back to check out Stanford University for my daughter. This time, we stayed here for a week to move her into the dorm. I think my favorite part of this hotel is the front desk staff. They are some of the best I have seen. Authentic, friendly and real. They are not like... More

Was this review helpful? Yes 3
pfriedman, General Manager at Hotel Keen, responded to this review

Great having you with us again. See you in February! More

Dallas, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 25, 2013 via mobile

Hotel Keen is a nice, clean, minimalist boutique hotel in downtown Palo Alto. Room was clean, well maintained, bed was comfortable however my reservation was for an upgraded feather bed which I did not receive even though I paid the higher room rate. I chose to express this in my review rather than argue with management. Hotel provides excellent light... More

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 19, 2013 via mobile

Stayed here for business. I loved the decor and their breakfast is by far amazing. Great toiletries too! However, my room was tiny to the point where you really couldn't move a foot without bumping into something. The floors were also quite creaky and the walls were thin. You can hear the conversation and TV blaring in the next room.... More

Was this review helpful? Yes 3
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Additional Information about Hotel Keen

Address: 425 High Street, Palo Alto, CA 94301
Location: United States > California > Palo Alto
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel Keen 2.5*
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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style
#7 Business Hotel in Palo Alto
Hotel Class
Number of rooms
42

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