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Hotel Keen

425 High Street, Palo Alto, CA 94301
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106 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Great little hotel in the heart of downtown palo alto. Perfect for the business traveller, especially one who prefers a smaller hotel with a design-friendly experience. Location could not be better, and prices are great compared with cookie-cutter hotels in the area like Westin, etc.

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Boston, Massachusetts
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295 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here recently for business and had a good experience. Great location downtown. Rooms are very small, but had everything you would need -- wifi, comfy bed, desk, decent sized bathroom. Decent free breakfast with pastries and coffee. White board wall in the room a plus. Overall a good experience.

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Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

It's clean. Modern. Simple. No frills. Don't expect the usual suspects such as a large room with desk, closet, or continental breakfast. This place is about efficiency in small packages. You only get a few coat hangers on the wall for necessaries. Bathroom very well done and up to date. Loved the white board wall. Despite it lacking in spacious... More 

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Stockton, California
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

Modern (looks very new), clean and comfortable (everywhere) and good location for Palo Alto. A small room, but OK for two people. The staff are friendly, helpful. Quiet area of town, but a warning about next room noise (bring ear plugs for sleep, if necessary). Street or public parking area next door is good for weekends, otherwise you will need... More 

Was this review helpful? Yes 1
Birmingham, Michigan
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed May 21, 2015

This hotel could only appeal to someone who is traveling on someone else's dime...think tech firm or our government...or someone who travels with only a back-pack. The rate in April was $475 a night (no, it was not during Stanford graduation) for a room that has no closet, no luggage rack, no door on the bathroom, a bed that you... More 

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Travelers are raving about these Palo Alto hotels

Paris, France
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed May 15, 2015

Hotel keen is a decent option for a business hotel in center of Palo Alto, but I'm convinced about the overall value proposition. The plus: - Location - Relatively modern - Clean rooms The minus: - The rooms are tiny - No wardrobe, just a basic hanger. Not even a rail to hang your clothes...(given all the reviews mentioning this... More 

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Palo Alto, California
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed March 24, 2015

You can't be all things to all people, and the Hotel Keen doesn't try to be. What it is is a small, smart and stylish alternative to the huge menu of hotels in the Palo Alto area, all of which book out mid week with prices north of $500 per night, and all of which drop into wildly affordable territory... More 

Was this review helpful? Yes 1
New York City, New York
1 review
4 of 5 stars Reviewed March 17, 2015

I've stayed at Hotel Keen on 3 occasions for about a week each over the course of the last year. My latest stay was in late February 2015. Location in the center of town is unbeatable - just minutes to the Caltrain station and one block away from restaurants, shops and businesses on University Avenue. Rooms are clean and well-appointed,... More 

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wayne, nj
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 11, 2015

I stayed at this hotel for a business trip in March 2015 and it was perfect for that. It is a small boutique hotel in downtown Palo Alto. The location is great to walk to all the offices/shops/restaurants in the area. Public parking - no dedicated lot but was never a problem, The lobby is no fills - small, clean... More 

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London
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 19, 2015

Before writing this review I thought long and hard before about writing a scathing review... But came to the conclusion that at Hotel Keen, they just don't care! - Are the rooms small... Yes - Do they work... Not really, electricity cuts out when you put the shower on and you have to come to reception to get it sorted... More 

Was this review helpful? Yes 2
pfriedman, General Manager at Hotel Keen, responded to this review

You readily admitted that you were unsure of how the laundry worked yet opted to leave the bag on your bed instead of checking to see what should be done with it. With regard to your room rate - it was not incorrect. Your associate had an issue with his rate but, as we did explain, the rate package that... More 

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