We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Keen

425 High Street, Palo Alto, CA 94301
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Hotel Keen
View Map
Add Photo Write a Review

116 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    32
    48
    21
    7
    8
See reviews for
8
13
13
76
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (116)
  • Mar-May only
    (27)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (22)
All months
Indianapolis, Indiana
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here over the weekend as part of a wedding party. They gave a GREAT group rate for the wedding party, as compared to the usual nightly price. Hotel staff was very friendly, and very helpful for the large wedding party (especially great when one of the groomsman became ill during "getting ready" photos). Very nice complimentary breakfast. Rooms... More 

Was this review helpful? Yes
Lakewood, Colorado
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I always stay here for business! Love that it's right in downtown Palo Alto which is so convenient! Service and staff is great! Room is on small size but it serve the purpose for boutique hotel! Breakfast is included and great when you always in the go. Complimentary wine after work is a nice touch!

Was this review helpful? Yes
New York City, New York
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for business overnight - great location! Hotel staff was nice, room was ready right away. Small rooms, however, does the trick for 1 or 2 people. Updated, clean & relatively quiet. Room was very close to the lobby so you could hear guests and staff talking as they arrived/departed. Cookies at night, breakfast in the morning, water/coffee/tea at all... More 

Was this review helpful? Yes
Sacramento, California
1 review
1 of 5 stars Reviewed 2 weeks ago

After looking internet I call to make a reservation. I arrived and I was told that the reservation was for the following week end. I could have a room but the price will be different. After a discussion they left the same price. I got to the room around 10:20 PM. The ceiling air condition is above the pillows /... More 

Was this review helpful? Yes
Asia
Level Contributor
371 reviews
192 hotel reviews
common_n_hotel_reviews_1bd8 242 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a hotel that is easy to love and difficult to criticise. Still, I'm not awarding it 5 stars even if the limitations are, to be fair, beyond its control. (I know, I can be a tough grader.) As other reviewers have observed, it's a small hotel. Just because it is small does not make it a boutique. The... More 

Was this review helpful? Yes 1
South San Francisco, California
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed July 18, 2015

If you're looking for a Boutique Hotel with excellent service, convenient located in the heart of Palo Alto downtown area and with a modern style. then look no more Hotel Keen is the perfect place. We hardly used our car, everything was there. Lots of restaurant and Stanford Shopping Center is only a couple of blocks away. We used Cal... More 

Was this review helpful? Yes
Boston, Massachusetts
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 16, 2015

I love cookies and I was super excited to find white chocolate chip cookies in the lobby when we arrived in the evening. Hotel covered all the bases nicely - I like their bathroom products, towels were nice, AC worked decent, teas and coffee in the lobby. Also, there's a ton of cafes down the block on university. Bed was... More 

Was this review helpful? Yes
Los Angeles, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 10, 2015

Been here twice now and both times the stay was amazing. Although this is a small boutique hotel, it's big on customer service. The rooms are small, but have all one really needs. It was clean and very comfortable. It is centrally located in downtown Palo Alto and walking distance to Stanford University and Stadium. It's a little on the... More 

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 30, 2015

Great little hotel in the heart of downtown palo alto. Perfect for the business traveller, especially one who prefers a smaller hotel with a design-friendly experience. Location could not be better, and prices are great compared with cookie-cutter hotels in the area like Westin, etc.

Was this review helpful? Yes
Boston, Massachusetts
Level Contributor
320 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed June 24, 2015

Stayed here recently for business and had a good experience. Great location downtown. Rooms are very small, but had everything you would need -- wifi, comfy bed, desk, decent sized bathroom. Decent free breakfast with pastries and coffee. White board wall in the room a plus. Overall a good experience.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

54 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (25)
Viewed
Room/suite (12)
Viewed
Bathroom (5)
Viewed
View from room (1)
Viewed
Hotel & grounds (2)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Bathroom (4)
Viewed
Room/suite (3)
Viewed
Dining (3)
Viewed
Hotel & grounds (6)
Viewed
Other (13)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Palo Alto
0.2 mi away
The Epiphany, a Joie de Vivre Hotel
2.4 mi away
Creekside Inn
Creekside Inn
#9 of 26 in Palo Alto
4.0 of 5 stars 383 reviews
0.3 mi away
The Westin Palo Alto
The Westin Palo Alto
#8 of 26 in Palo Alto
4.0 of 5 stars 502 reviews
Show Prices
Show Prices
Show Prices
3.5 mi away
Dinah's Garden Hotel
Dinah's Garden Hotel
#3 of 26 in Palo Alto
4.5 of 5 stars 426 reviews
0.4 mi away
Garden Court Hotel
Garden Court Hotel
#2 of 26 in Palo Alto
4.5 of 5 stars 220 reviews
0.5 mi away
Stanford Park Hotel
Stanford Park Hotel
#1 of 9 in Menlo Park
4.5 of 5 stars 541 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay