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Garden Court Hotel

4.0 of 5 520 Cowper Street, Palo Alto, CA 94301
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Certificate of Excellence 2014
Garden Court Hotel
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Garden Court Hotel
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194 reviews from our community

Traveler rating
    147
    32
    9
    3
    3
See reviews for
39
58
10
70
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Glenview, Illinois
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed to celebrate our 15 yr wedding anniversary and it was like time stood still. We hosted our wedding reception here and the level of service and hospitality was phenomenal. Heather at the front desk was amazingly gracious - she surprised us with a bottle of wine and yes, rose petals on the bed and candles.... More

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Whangarei, New Zealand
Top Contributor
61 reviews 61 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

From the service at the front desk, to the spectacular touched put into the room, to the sleeping comfort and peaceful courtyard this hotel is delightful. Add to this small touches that make a BIG difference, tasty pastries with coffee, yummy chocolate truffle before bed, fresh fruits in the room and a quiet high tech business center and the Garden... More

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Los Angeles, California
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've given the Garden Court great reviews in the past and they are still well deserved. I noticed a couple of changes this stay: Even better slippers than in the past. They are so soft and comforting. And the fruit display seems to be even nicer this time with a lovely whole pear, apple and grapes; yummy healthful treat replenished... More

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Flower Mound, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

Absolutely perfect in every way! Service is first class! We had a king room. It was nice and big, comfortable and had a balcony over looking the courtyard. We just loved it! Valet service is wonderful and very helpful. Room service and event facility is exceptional. I loved having coffee and croissants down the hallway each morning. Walking distance to... More

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NY
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I wish I could give Garden Court Hotel a four or five-star rating but I couldn’t. Let me begin with the good things of the Hotel. It is located in downtown Palo Alto with lots of restaurants and shops nearby. It has a beautiful entrance and a charming inside courtyard, which gives a European atmosphere. My husband and I stayed... More

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Barbara-Gross, General Manager at Garden Court Hotel, responded to this review

I have personally followed up with our guests. I expressed how much I appreciated their thoughtful and balanced assessment of their stay. Our conversation led to a greater understanding of the personal impacts they experienced as a result of poorly executed operations, insensitive service and insufficient recovery. Service is an art and continuous training is ever present on property. We... More

SF Bay Area
Top Contributor
70 reviews 70 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A birthday treat for my spouse, who's workload kept us from celebrating further away. We've been to several events here, but never have actually stayed overnight. Luxury! As another reviewer said: "quiet, elegant, comfortable." Exactly. The front desk people were just wonderfully warm and welcoming, and the staff elsewhere similarly so. We found a welcome tray of chocolate and other... More

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Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I stayed three nights in this lovely hotel. Upon first glance I wasn't sure what to expect, but from the moment I stepped out of the car everything was perfect. From the friendly bellman at ground level to the engaging and professional woman at the check in desk, to a great room with a large kind size bed, amazingly soft... More

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Contributor
12 reviews 12 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 14, 2014

Was in Palo Alto for Stanford Medicine. Garden Court felt like Home. Rooms are clean, bed comfortable [I preferred firm pillows], strong wifi, bathroom was excellent, great water pressure, I didn't have a tub but it was so nice, I wish I had one. There was a desk, and a fridge, I was able to work comfortably. Lots of elegant... More

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Ontario
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed October 8, 2014

We enjoyed a great stay at the Garden Court Hotel. High end rooms and facilities. But really makes you feel that you are at home. European feel to the hotel. Excellent staff. Nice restaurant too. Pricey, but worth it.

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Sacramento, California
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 26, 2014 via mobile

I stayed here on business at the end of September. It's close to the Stanford campus. This is a fabulous hotel with great service and staff. The location, right off of University, is excellent. It's just steps away from some great restaurants. The room was outstanding with great amenities, including feather bed. The staff is top notch, very attentive and... More

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Additional Information about Garden Court Hotel

Address: 520 Cowper Street, Palo Alto, CA 94301
Phone Number:
Location: United States > California > Palo Alto
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Garden Court Hotel 4*
Number of rooms: 62
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Also Known As:
Garden Court Palo Alto
Hotel Garden Court

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