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All 24 Palo Alto hotels

Garden Court Hotel

4.0 of 5 Hotel   |   520 Cowper Street, Palo Alto, CA 94301
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Ranked #1 of 24 hotels in Palo Alto
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
kristielinh San Diego, California
  • Reviews (173)
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  • Room tips (47)
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173 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Any
English first
San Diego, California
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Checking in was a mess. We pulled up with no one helping us. Finally someone came to give us a valet ticket but no help with the luggage. Then we had to drag the luggage up the stairs to check in. The room was small and cozy. The bed was very comfortable and I love Molton Brown products. The carpet... More

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BarbaraGM, Marketing Director at Garden Court Hotel, responded to this review

Dear Kristie, We are so sorry for your arrival experience. This news about our service is taken straight to the heart of the hotel. We strive for excellence and actually have colleague service training this week. We will use your review as a training tool this afternoon. Grateful that you let us know. I see your sleep was excellent and... More

5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

All the service that make GCH so classic/classy plus wonderfully elegant design enhancements make this spot still the place to stay. Enjoyed the warm welcome and constant awareness of the gracious staff.

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BarbaraGM, Marketing Director at Garden Court Hotel, responded to this review

Thank you ajb hailing from Seattle! We love to hear it and shared your review with our colleagues. Makes everyone’s hard work feel a little lighter. Let us know when you are back in Palo Alto next. Happy travels, Susanne Smith Marketing Director susanne@gardencourt.com or 650 543 2215 More

Seattle, Washington
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed here for a business trip in Palo Alto for 3 nights. It was fabulous. Every little detail of the stay was well thought through and luxurious. If I had the funds, I would stay here every time I visited Palo Alto. There's nothing like coming back after a long day of meetings to such relaxation and luxury.

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New Jersey
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Garden Court offers luxery and charm. It is the only high end hotel in the heart of Palo Alto. On Wednesdays, there is a lobby reception with wine and appetizers for the guests and others. The staff could not be more accomodating or sincerly nice. It is walking distance to shopping and restaurants.

Was this review helpful? Yes 1
Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is an amazing hotel that provides a real boutique experience in terms of size, personal attention and services. I was afraid the staff could not live up to the level of service they provided during my first stay but they did not let me down. They already knew which morning paper I preferred as well as my preference for... More

Was this review helpful? Yes 1
Nelson, New Zealand
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 10 nights with a couple of short breaks to Carmel and Las Vegas in between. Was a wonderful feeling after each short break arriving back to Garden Court, like arriving home. We were given the same room on each return.It was just so comfortable, a little noise from the functions in the courtyard but it didnt... More

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Burlington, Vermont
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I loved the room. Unlike most hotel rooms there was huge amounts of drawer and closet storage. The bathroom had a lovely large marble shower. A couch and big screen TV rounded out the room. It may have been a small room, but everything fit wonderfully and it really worked well. The only downside is that when you opened the... More

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Mountain View, California
11 reviews 11 reviews
5 of 5 stars Reviewed 3 weeks ago

I love this hotel. Great location, excellent customer service. I would stay here again in a heartbeat. Room service was quick. Neat little shops all over downtown makes this hotel rates worth it. Nice and very spacious suites with patios overlooking downtown. Updated amenities...even the bathroom is top-notch. I rate this hotel a 5! Love it!!

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Austin, Texas
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 31, 2014

Lovely hotel nestled off of the main street. Attention to detail throughout. No restaurant on property but so close to many wonderful places to eat. This is a small boutique hotel for those looking for something different.

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Top Contributor
112 reviews 112 reviews
13 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed May 25, 2014

We arrived after several days of enduring a rather basic vacation rental apartment in grotty downtown Berkeley. We were able to check in early and found ourselves were thrilled with the luxury here. Location, hotel, deluxe room with king bed and a balcony with courtyard view. Cost: $325 (inclusive) for the room, quoted at $289+. The small balcony had a... More

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Additional Information about Garden Court Hotel

Address: 520 Cowper Street, Palo Alto, CA 94301
Phone Number:
Location: United States > California > Palo Alto
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Garden Court Hotel 4*
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Also Known As:
Garden Court Palo Alto
Hotel Garden Court

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Grand Executive King (77)
Deluxe Suite King (68)
Deluxe Queen Queen (67)
Amenities (42)
Courtyard Deluxe Fireplace King (75)

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#1 Family Hotel in Palo Alto #1 Business Hotel in Palo Alto #1 Romantic Hotel in Palo Alto
Hotel Class
Official Description (provided by the hotel)
Garden Court Hotel and Event Venue rated in 2014 – Four stars by Forbes Travel Guide. Nestled in downtown Palo Alto’s tree lined streets this luxury boutique hotel offers 62 guestrooms and suites. Ideal for business travelers meeting in Silicon Valley, leisure guests exploring the area and brides looking for a romantic wedding. With contemporary chic design, charm, luxurious amenities, attention to detail, spectacular location and privacy this ultimate urban retreat is amazing! ... more   less 
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