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All 24 Palo Alto hotels

Garden Court Hotel

4.0 of 5 Hotel   |   520 Cowper Street, Palo Alto, CA 94301
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92%
Ranked #1 of 24 hotels in Palo Alto
Certificate of Excellence 2014
A recent review
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177 people have reviewed this hotel

Traveler rating
    133
    30
    8
    3
    3
See reviews for
35
51
10
65
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Any
English first
Palo Alto, CA
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Palo Alto is our home town. Ended up staying here three separate nights in July as we were in the midst of remodeling so had to find a local place to stay. It is a very comfortable and attractive hotel, with quiet, well appointed rooms. Two of the rooms we stayed at overlooked the interior courtyard, while one overlooked the... More

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BarbaraGM, General Manager at Garden Court Hotel, responded to this review

Thank you for your lovely comments about your stay at our hotel. We are gratified to have our neighbors stay with us and recommend us to others. We are rooted in our local community through service and philanthropy. It is wonderful to experience local support and rave reviews. I do hope your remodel was successful and you are now enjoying... More

San Jose, California
Top Contributor
60 reviews 60 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The first impression was the location. This hotel is within walking distance to anywhere in downtown. Next came the prompt and friendly curb service and this attitude continued with check-in. The room was very, very quite. HVAC was a bit noisy going off and on all night but tolerable. The room was also nicely decorated, spacious and came with just... More

Was this review helpful? Yes 1
Lisburn, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We've recently enjoyed 5 nights at this hotel in downtown Palo Alto, perfectly placed to experience the many eating places and to visit in the area including Stanford University. The room was perfect for us - king sized bed, marble bathroom with Molton Brown accessories and a delightful little balcony overlooking the Mediterranean style courtyard on which to enjoy breakfast.... More

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Belmont, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This a first class hotel! I stayed here for my wedding weekend and had the best experience I've ever had at a hotel. The service and facilities are both outstanding. The staff are eager to help and left rose petals and candles for us on our wedding night. My fourth floor room was fully refurbished and stunning. Thank you for... More

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Home
Top Contributor
82 reviews 82 reviews
55 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For a business traveler used to airport hotels, this island of tranquility and style, nestled in the distance of eateries and activities is a stay cation in itself. The staff is very friendly and considerate and searches for ways to assist. A welcome chocolate truffle awaits your arrival at the desk along with more of a living room feel than... More

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BarbaraGM, Marketing Director at Garden Court Hotel, responded to this review

Thank you so much for choosing to stay with us again. Your glowing review has been shared with our team. Let us know when you are back in Palo Alto next, we will make sure the chocolate truffles are doubled-up! Happy travels, Susanne Smith Marketing Director susanne@gardencourt.com or 650 543 2215 More

San Diego, California
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Checking in was a mess. We pulled up with no one helping us. Finally someone came to give us a valet ticket but no help with the luggage. Then we had to drag the luggage up the stairs to check in. The room was small and cozy. The bed was very comfortable and I love Molton Brown products. The carpet... More

Was this review helpful? Yes
BarbaraGM, Marketing Director at Garden Court Hotel, responded to this review

Dear Kristie, We are so sorry for your arrival experience. This news about our service is taken straight to the heart of the hotel. We strive for excellence and actually have colleague service training this week. We will use your review as a training tool this afternoon. Grateful that you let us know. I see your sleep was excellent and... More

seattle
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

All the service that make GCH so classic/classy plus wonderfully elegant design enhancements make this spot still the place to stay. Enjoyed the warm welcome and constant awareness of the gracious staff.

Was this review helpful? Yes
BarbaraGM, Marketing Director at Garden Court Hotel, responded to this review

Thank you ajb hailing from Seattle! We love to hear it and shared your review with our colleagues. Makes everyone’s hard work feel a little lighter. Let us know when you are back in Palo Alto next. Happy travels, Susanne Smith Marketing Director susanne@gardencourt.com or 650 543 2215 More

Seattle, Washington
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed here for a business trip in Palo Alto for 3 nights. It was fabulous. Every little detail of the stay was well thought through and luxurious. If I had the funds, I would stay here every time I visited Palo Alto. There's nothing like coming back after a long day of meetings to such relaxation and luxury.

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New Jersey
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 22, 2014

The Garden Court offers luxery and charm. It is the only high end hotel in the heart of Palo Alto. On Wednesdays, there is a lobby reception with wine and appetizers for the guests and others. The staff could not be more accomodating or sincerly nice. It is walking distance to shopping and restaurants.

Was this review helpful? Yes 1
Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 20, 2014

This is an amazing hotel that provides a real boutique experience in terms of size, personal attention and services. I was afraid the staff could not live up to the level of service they provided during my first stay but they did not let me down. They already knew which morning paper I preferred as well as my preference for... More

Was this review helpful? Yes 1
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Additional Information about Garden Court Hotel

Address: 520 Cowper Street, Palo Alto, CA 94301
Phone Number:
Location: United States > California > Palo Alto
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Garden Court Hotel 4*
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Also Known As:
Garden Court Palo Alto
Hotel Garden Court

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#1 Business Hotel in Palo Alto #1 Family Hotel in Palo Alto #2 Romantic Hotel in Palo Alto
Hotel Class
Official Description (provided by the hotel)
Garden Court Hotel and Event Venue rated in 2014 – Four stars by Forbes Travel Guide. Nestled in downtown Palo Alto’s tree lined streets this luxury boutique hotel offers 62 guestrooms and suites. Ideal for business travelers meeting in Silicon Valley, leisure guests exploring the area and brides looking for a romantic wedding. With contemporary chic design, charm, luxurious amenities, attention to detail, spectacular location and privacy this ultimate urban retreat is amazing! ... more   less 
Number of rooms
62

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