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Garden Court Hotel

Certificate of Excellence
Hotel website
520 Cowper Street, Palo Alto, CA 94301
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Up to 30% off 3rd Night
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1 room 1 guest
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221 Reviews from our TripAdvisor Community

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Traveler rating
    167
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    10
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Spanish first
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English first
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    (221)
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    (56)
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Santa Cruz, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

We spent a Saturday night recently at the Garden Court Hotel in Palo Alto. Wonderful experience! Centrally located downtown, pleasant accommodations and excellent staff and service! Lyle Tanaka, the front office manager, was especially helpful and pleasant!

Review collected in partnership with this hotel

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Dublin, Ireland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The hotel and the room is general is really nice however the customer service is awful. Before I checked out I had verified with them which credit card they should charge, they confirmed that everything was in order. After I checked out, they charged the wrong credit card causing my bank to charge me additional fees since this is a... More 

Was this review helpful? Yes
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Dear Selidp, I am extremely sorry for putting you through this disappointing experience. Every mistake will be resolved to your complete satisfaction. Due to the time difference, at YOUR convenience- please contact me. My direct line 650-543-2211 or email me Jeffery@gardencourt.com I promise to make this better. Jeffery More 

Palo Alto
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at the lovely Garden Court Hotel last week when my Mom came to visit. I live down the street from the hotel. My puppies had just redecorated my home and especially bedding so we retreated to our favorite place for a staycation (and some sanity). The hotel is charming, elegant yet approachable and has a European feel with... More 

Was this review helpful? Yes 2
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Dear Carissa A, Thank you for the great review, your friendship and loyalty to Garden Court is truly what makes what we do so special. We are more like family, Garden Court is the large guest house with downtown Palo Alto as the really big yard in between. See you soon. Jeffery More 

Seattle
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Quiet and comfortable hotel for business traveller in the Palo Alto area. The location is great for business travel - just a short drive from downtown Palo Alto and Stanford - not so good as a vacation hotel though as it has limited dining / bar facilities

Was this review helpful? Yes
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Dear RStokes, We are delighted that you enjoyed your stay at Garden Court Hotel and look forward to your return when visiting Palo Alto in the future. Your feedback is greatly appreciated. Best regards, Jeffery More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel recently was renovated and so we decided to revisit and we were so happy we did. We were visiting family so we were so pleased to be in such a convenient location. The staff was generally helpful, with the exception of one front desk person. The rooms were lovely and the facility itself is nice, though the elevators... More 

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Newport Beach, California
1 review
5 of 5 stars Reviewed 3 weeks ago

A weekend stay was so relaxing. Perfect location and the staff has thought of everything. Quiet, convenient and so friendly. The room was spotlessly clean and all amenities were there. The staff was extremely helpful and nothing was overlooked.

Was this review helpful? Yes
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Dear Janice T, it is just wonderful to be called an "Oasis" A place to find peace, safety and sanctuary in our everyday lives. We are thrilled to be that place, thank you for sharing. with gratitude, Jeffery More 

Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is the 4th year I have stayed at the Garden Court for a week long trip. I travel all over the world, and have to say this hotel is HANDS DOWN my favorite. It's the real deal. Get a room with a fireplace.....feel the bedding, the towels, shower your troubles away in a bathroom fit for a mansion. This... More 

Was this review helpful? Yes 1
Evergreen, Colorado
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Family and friends stayed at the Garden Court for our son's wedding at Stanford. The hotel rooms were large and beautiful full of amenities. Hotel staff could not have been more helpful, congenial and welcoming. Valets always smiling and ready to assist. The reception was held at the hotel and the dinner and service was awesome. Hotel even arranged a... More 

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Boston, Massachusetts
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Was there for work and loved it, amazing renovations, loved how everything was designed and the staff went above and beyond for everything Great location to the downtown shops and entertainment. Would have loved to be here for a long weekend with a significant other

Was this review helpful? Yes 1
San Diego, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 28, 2015

Upon arrival Andrea assisted me. She welcomed me with a Huge smile, and asked bout my travels. As i learned she is new to the beautiful GARDEN COURT HOTEL, There was a bit of a confusion with my room. I spoke with Andrea and she sincerely apologized for the inconvenience i did tell her i was very late to a... More 

Was this review helpful? Yes 1
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