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Garden Court Hotel

Certificate of Excellence
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520 Cowper Street, Palo Alto, CA 94301
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Garden Court Hotel
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211 Reviews from our TripAdvisor Community

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Traveler rating
    160
    35
    10
    3
    3
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45
62
10
76
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Spanish first
  • Any
English first
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    (211)
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    (56)
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    (36)
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New Delhi, India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Garden Court for 2 weeks, and I loved it. From the rooms, to the absolutely amazing bed, to the very helpful staff and not to forget the best location in Palo Alto. Its walking distance from fabulous cafe's, a lovely Italian restaurant and 10 minutes away from Stanford by car. It really doesnt get much better.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago

The Garden Court is the only hotel I would ever consider in Palo Alto. Great ambiance, terrific location to stores and restaurants on University while maintaining an oasis of calm, quiet sophistication. The team at Garden Court is what truly makes it special. Each doorman, chambermaids, desk staff are incredibly friendly and warm. Donovan for example is one of the... More 

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Iowa City, Iowa
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Garden Court recently to attend our sons Stanford Commencement. We arrived in the evening to the news that our son and girlfriend's new apartment, that they were moving into the next morning, had not been cleaned by the landlord and was in a filthy state. My husband mentioned this to Heather, the most amazing front desk... More 

Was this review helpful? Yes 2
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 22, 2015

My husband and I had our wedding reception at the Garden Court Hotel last month and was SO happy with our decision throughout the entire process. Caitlin was our point person from the very first phone call with us to our wedding day. She was simply amazing -- she was hands down the best venue contact a couple could hope... More 

Was this review helpful? Yes 1
dallas
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 14, 2015

Gracious charm in Palo Alto. Luxuriously appointed room, with lush, crisp linens. Any amenity you could need at your fingertips. Staff had right balance of hospitality and efficiency. felt like a lovely spot in New Orleans as it is a courtyard style with small balconies. Respite from long day at office

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London, United Kingdom
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed April 23, 2015

Loved this hotel in Palo Alto! Rooms are really nicely decorated, spacious, quiet and comfortable. There's not much in the way of services; breakfast is just coffee and pastries but very sufficient for my stay. Beautiful lobby area with open fire and help yourself to free wine in the evenings. Didn't try the gym as unfortunately it only opened at... More 

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Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 14, 2015

A basic but lovely hotel in the heart of downtown Palo Alto. No amenities (restaurant, spa, boutique, pool, lounge etc) but high quality bedding, service, bathroom products and excellent coffee and pastries each morning. The rooms are pretty small and although there are balconies - our chairs had to fit sideways as it was not wide enough to face forward.... More 

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Jeffery P, General Manager at Garden Court Hotel, responded to this review

Dear Lori B, We are grateful for the feedback you shared, Given the opportunity, we would only assign a Courtyard room with a larger balcony. It is much quieter and you would not have to sit sideways, we only want you to be comfortable. Thank you for mentioning our bedding, bath amenities, coffee and pastries as they are just a... More 

Basel, Switzerland
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed April 12, 2015

I stayed for two nights and felt very much at home. The hotel is located next to University Avenue, so you can easily stroll through Palo Alto. The hotel has a lofty Spanish influenced style. The rooms are very nice. In the morning you find complimentary coffee and pastry on each floor. The shampoo, soap etc. are from Morton Brown... More 

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Jeffery P, General Manager at Garden Court Hotel, responded to this review

Dear ugrue, Thank you for sharing your kind words. We are delighted to hear that you felt very much at home. As a Senior Contributor, we appreciate your experienced travel perspective. We look forward to your return. Warmest regards Jeffery Phillips More 

New York
Level Contributor
72 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed April 8, 2015

This is just a wonderful hotel, the rooms are well-appointed and the amenities are great. Continental breakfast is available on each floor every morning so you can grab a cup of coffee and a pastry and enjoy it on the balcony of your room (in the sun if you are lucky). The rooms are very big and the beds very... More 

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Jeffery P, Director of Rooms at Garden Court Hotel, responded to this review

Dear Maryb, We are delighted that you enjoyed your experience with us. Every detail you so kindly mentioned have been carefully thought through with the hope that they are warmly received by our guests. I am very proud to share that our pastries are made fresh daily by our own pastry chef-Lindsay. For your next visit, please contact me directly... More 

South Lake Tahoe, California
1 review
5 of 5 stars Reviewed March 14, 2015

Friendly staff and great stay. I stayed here with my family because we had a family reunion. I was really excited to visit Palo Alto and was glad that we picked the Garden Court. The valet, Tony, was super helpful with idea's on where to go and what to eat.

Was this review helpful? Yes
Jeffery P, Director of Rooms at Garden Court Hotel, responded to this review

Dear TC, We are delighted to hear about your great stay and our Garden Court team members provided you with the friendly and attentive service you and your family deserved. I agree with you<>Tony<> is wonderful and highly regarded by guests and colleagues. Thank you for taking the time to share your comments, they are most appreciated. We look forward... More 

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Courtyard Deluxe Fireplace King (75)
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