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All 24 Palo Alto hotels

Garden Court Hotel

4.0 of 5 Hotel   |   520 Cowper Street, Palo Alto, CA 94301
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Ranked #2 of 24 hotels in Palo Alto
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
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181 people have reviewed this hotel

Traveler rating
    136
    31
    8
    3
    3
See reviews for
36
53
10
65
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Any
English first
Madisonville, Louisiana
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Attended a wonderful upscale wedding at this beautiful boutique hotel in Palo Alto. The courtyard was beautifully decorated. Food looked mouth-watering and tasted as good as it looked - sea bass or filet. Staff was so accommodating, friendly and well trained. Appetizers during cocktails exceeded expectations- gourmet sliders, curry chicken in a coconut sauce, mango shrimp in a petite waffle... More

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San Francisco, California
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is a wonderful hotel with European flair; first class in every way. Rooms are large and beautifully appointed. Cozy bed with lovely bedding, beautiful bathroom with thick, rich towels and Molton Brown toiletries. We enjoyed the complimentary newspapers, Peet's coffee, and pastries in the morning, and rather than venture out to dinner, enjoyed the Friday evening "Pop-Up" bar in... More

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Victoria, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Everything is exquisite. This hotel is the best... no detail missed...gosh the rooms are magnificent, location is so convenient. My husband and I celebrated our anniversary and received rose petals in the shape of a heart at our door....so beautiful. All arranged perfectly. The atmosphere is so warm, the lobby has comfy sofa's, they offer truffles and port, and so... More

Was this review helpful? Yes 2
Barbara-Gross, General Manager at Garden Court Hotel, responded to this review

Thank you for celebrating your wedding anniversary with us! A wedding anniversary is a personal occasion so we are delighted to have played a small part in making it special. We wish you many more happy and joyful years together. More

Florida
Contributor
15 reviews 15 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

You feel welcome here from the start! The valet smiles as he takes your car while Donovan the bellman escorts you to the Lobby and brings your luggage to your room then fills your ice bucket. Our room was well detailed with good quality amenities and a desk equipped with everything including scissors and a stapler! More importantly, the bed... More

Was this review helpful? Yes 1
Palo Alto, CA
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 27, 2014

Palo Alto is our home town. Ended up staying here three separate nights in July as we were in the midst of remodeling so had to find a local place to stay. It is a very comfortable and attractive hotel, with quiet, well appointed rooms. Two of the rooms we stayed at overlooked the interior courtyard, while one overlooked the... More

Was this review helpful? Yes 2
BarbaraGM, General Manager at Garden Court Hotel, responded to this review

Thank you for your lovely comments about your stay at our hotel. We are gratified to have our neighbors stay with us and recommend us to others. We are rooted in our local community through service and philanthropy. It is wonderful to experience local support and rave reviews. I do hope your remodel was successful and you are now enjoying... More

San Jose, California
Top Contributor
60 reviews 60 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 22, 2014

The first impression was the location. This hotel is within walking distance to anywhere in downtown. Next came the prompt and friendly curb service and this attitude continued with check-in. The room was very, very quite. HVAC was a bit noisy going off and on all night but tolerable. The room was also nicely decorated, spacious and came with just... More

Was this review helpful? Yes 1
Lisburn, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 15, 2014

We've recently enjoyed 5 nights at this hotel in downtown Palo Alto, perfectly placed to experience the many eating places and to visit in the area including Stanford University. The room was perfect for us - king sized bed, marble bathroom with Molton Brown accessories and a delightful little balcony overlooking the Mediterranean style courtyard on which to enjoy breakfast.... More

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Belmont, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 14, 2014

This a first class hotel! I stayed here for my wedding weekend and had the best experience I've ever had at a hotel. The service and facilities are both outstanding. The staff are eager to help and left rose petals and candles for us on our wedding night. My fourth floor room was fully refurbished and stunning. Thank you for... More

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Home
Top Contributor
90 reviews 90 reviews
59 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 13, 2014

For a business traveler used to airport hotels, this island of tranquility and style, nestled in the distance of eateries and activities is a stay cation in itself. The staff is very friendly and considerate and searches for ways to assist. A welcome chocolate truffle awaits your arrival at the desk along with more of a living room feel than... More

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BarbaraGM, Marketing Director at Garden Court Hotel, responded to this review

Thank you so much for choosing to stay with us again. Your glowing review has been shared with our team. Let us know when you are back in Palo Alto next, we will make sure the chocolate truffles are doubled-up! Happy travels, Susanne Smith Marketing Director susanne@gardencourt.com or 650 543 2215 More

San Diego, California
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed July 8, 2014

Checking in was a mess. We pulled up with no one helping us. Finally someone came to give us a valet ticket but no help with the luggage. Then we had to drag the luggage up the stairs to check in. The room was small and cozy. The bed was very comfortable and I love Molton Brown products. The carpet... More

Was this review helpful? Yes
BarbaraGM, Marketing Director at Garden Court Hotel, responded to this review

Dear Kristie, We are so sorry for your arrival experience. This news about our service is taken straight to the heart of the hotel. We strive for excellence and actually have colleague service training this week. We will use your review as a training tool this afternoon. Grateful that you let us know. I see your sleep was excellent and... More

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Additional Information about Garden Court Hotel

Address: 520 Cowper Street, Palo Alto, CA 94301
Phone Number:
Location: United States > California > Palo Alto
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Garden Court Hotel 4*
Reservation Options:
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Also Known As:
Garden Court Palo Alto
Hotel Garden Court

589 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style
#1 Business Hotel in Palo Alto #1 Family Hotel in Palo Alto #2 Romantic Hotel in Palo Alto
Hotel Class
Official Description (provided by the hotel)
Garden Court Hotel and Event Venue rated in 2014 - Four Stars by Forbes Travel Guide. Located in downtown Palo Alto's tree lined streets this luxury boutique hotel offers 62 guestrooms and suites. Ideal for business travelers, meetings in Silicon Valley, leisure guests exploring the area and brides looking for a romantic wedding. With contemporary chic design, charm, luxurious amenities, attention to detail, spectacular location and privacy this ultimate urban retreat is amazing! ... more   less 
Number of rooms
62

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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