We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Garden Court Hotel

4.0 of 5 520 Cowper Street, Palo Alto, CA 94301
Hotel website
Offers & Announcements
15% off room rate
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Garden Court Hotel
Professional photos View all
Browse nearby
Garden Court Hotel
Write a Review

196 reviews from our community

Traveler rating
    149
    32
    9
    3
    3
See reviews for
39
58
10
72
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Any
English first
  • All months
    (196)
  • Mar-May only
    (50)
  • Jun-Aug only
    (62)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (32)
All months
Austin, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I have clients in the Bay Area, so for the past four years we have spent about one week each month in Palo Alto; we always stay at the Garden Court. The location is ideal, with numerous top-end restaurants a few minutes walk distant (Evvia, Three Seasons, Tamarind, Il Fornaio (on property) among others), and other shopping... More 

Was this review helpful? Yes
Sydney
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed here a couple of times now and it's one of my favourite hotels. From the outside it's nothing to write a review about but once you're in, it's a haven. From the fantastic service on the front desk - calm, efficient, very helpful - to the beautiful rooms, this is a great experience. The detail in the rooms... More 

Was this review helpful? Yes
Glenview, Illinois
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed to celebrate our 15 yr wedding anniversary and it was like time stood still. We hosted our wedding reception here and the level of service and hospitality was phenomenal. Heather at the front desk was amazingly gracious - she surprised us with a bottle of wine and yes, rose petals on the bed and candles.... More 

Was this review helpful? Yes
Whangarei, New Zealand
Top Contributor
72 reviews 72 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 11, 2014

From the service at the front desk, to the spectacular touched put into the room, to the sleeping comfort and peaceful courtyard this hotel is delightful. Add to this small touches that make a BIG difference, tasty pastries with coffee, yummy chocolate truffle before bed, fresh fruits in the room and a quiet high tech business center and the Garden... More 

Was this review helpful? Yes
Los Angeles, California
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 7, 2014

I've given the Garden Court great reviews in the past and they are still well deserved. I noticed a couple of changes this stay: Even better slippers than in the past. They are so soft and comforting. And the fruit display seems to be even nicer this time with a lovely whole pear, apple and grapes; yummy healthful treat replenished... More 

Was this review helpful? Yes
Flower Mound, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed October 25, 2014

Absolutely perfect in every way! Service is first class! We had a king room. It was nice and big, comfortable and had a balcony over looking the courtyard. We just loved it! Valet service is wonderful and very helpful. Room service and event facility is exceptional. I loved having coffee and croissants down the hallway each morning. Walking distance to... More 

Was this review helpful? Yes
NY
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 25, 2014

I wish I could give Garden Court Hotel a four or five-star rating but I couldn’t. Let me begin with the good things of the Hotel. It is located in downtown Palo Alto with lots of restaurants and shops nearby. It has a beautiful entrance and a charming inside courtyard, which gives a European atmosphere. My husband and I stayed... More 

Was this review helpful? Yes 1
Barbara-Gross, General Manager at Garden Court Hotel, responded to this review

I have personally followed up with our guests. I expressed how much I appreciated their thoughtful and balanced assessment of their stay. Our conversation led to a greater understanding of the personal impacts they experienced as a result of poorly executed operations, insensitive service and insufficient recovery. Service is an art and continuous training is ever present on property. We... More 

SF Bay Area
Top Contributor
70 reviews 70 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 22, 2014

A birthday treat for my spouse, who's workload kept us from celebrating further away. We've been to several events here, but never have actually stayed overnight. Luxury! As another reviewer said: "quiet, elegant, comfortable." Exactly. The front desk people were just wonderfully warm and welcoming, and the staff elsewhere similarly so. We found a welcome tray of chocolate and other... More 

Was this review helpful? Yes
Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 19, 2014

I stayed three nights in this lovely hotel. Upon first glance I wasn't sure what to expect, but from the moment I stepped out of the car everything was perfect. From the friendly bellman at ground level to the engaging and professional woman at the check in desk, to a great room with a large kind size bed, amazingly soft... More 

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 14, 2014

Was in Palo Alto for Stanford Medicine. Garden Court felt like Home. Rooms are clean, bed comfortable [I preferred firm pillows], strong wifi, bathroom was excellent, great water pressure, I didn't have a tub but it was so nice, I wish I had one. There was a desk, and a fridge, I was able to work comfortably. Lots of elegant... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Garden Court Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Garden Court Hotel

Address: 520 Cowper Street, Palo Alto, CA 94301
Phone Number:
Location: United States > California > Palo Alto
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Garden Court Hotel 4*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, T4B, Expedia, Priceline, Booking.com, TripOnline SA, Travelocity, Odigeo, Jetsetter and Tingo so you can book your Garden Court Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Garden Court Palo Alto
Hotel Garden Court
Hotel Style:
#1 Romantic Hotel in Palo Alto
#1 Business Hotel in Palo Alto
#2 Family Hotel in Palo Alto

605 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (66)
Viewed
View from room (9)
Viewed
Room/suite (28)
Viewed
Hotel & grounds (8)
Viewed
Bathroom (7)
Viewed
Dining (1)
Viewed
Other (13)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (495)
Viewed
Amenities (42)
Viewed
Courtyard Deluxe Fireplace King (75)
Viewed
Deluxe Queen Queen (67)
Viewed
Deluxe Suite King (68)
Viewed
Grand Executive King (77)
Viewed
Penthouse (105)
Viewed
Restaurants and Bars (11)
Viewed
The Hotel (50)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Hotel & grounds (13)
Viewed
Room/suite (15)
Viewed
Dining (5)
Viewed
Business center/function rooms (4)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay