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Ramada Palmdale

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300 West Palmdale Blvd, Palmdale, CA 93551 (Formerly The Palmdale Hotel)
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Ramada Palmdale
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Ranked #9 of 14 Hotels in Palmdale
A recent review
4 of 5 stars reviewed 2 weeks ago
Robert W Apple Valley
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168 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Apple Valley
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Great rate and very clean....only complaint is long check in wait.....front desk clerk no where to be found at check in late at night. Also computer center computer takes forever to connect and goes down regularly

Review collected in partnership with Ramada

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California
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I am not sure but there were constant problems with my payments/etc. They would put a hold on my bank account, then collect monies but the holds would remain for days up to a week. On top of that I had discussions with them at least 4-5 times about payment and hold issues. They did not post my rewards points... More 

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san diego
Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Each year on presidents weekend we visit Palmdale for a family reunion. We are familiar with the hotel and always feel comfortable. This year we noticed that the hotel is now a Ramada. We always ask for a room facing the pool and we always get one. The only difference we encountered was that the breakfast has changed. It is... More 

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Jennifer L, Manager at Ramada Palmdale, responded to this review

Thank you for taking the time to post a review for us and for also being a loyal guest. We appreciate you and your business. Since the change with the Ramada the breakfast has changed we are now going to have a Continental Breakfast with hot items from 5:30-10:30 Mon-Fri and 6:30-10:30 Sat and Sun. We are very excited about... More 

1 review
1 of 5 stars Reviewed February 17, 2015

I reserved a room at this hotel this weekend and I had no room. I came Valentines Day thinking it would be a nice getaway. Well...that is not what happened. Every time I drive passed this hotel there are no cars in the parking lot. This night I was in a crowded lobby and was not able to check in.... More 

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Jennifer L, Manager at Ramada Palmdale, responded to this review

Thank you for taking the time to review our hotel, your comments and feedback only help us improve and grow to becoming a better staff and hotel. I apologize for the confusion about your reservation, there was a system glitch and we are working on bettering ourselves as a team to handle a situation like Saturday as smoothly as we... More 

Portland, Oregon
1 review
5 of 5 stars Reviewed February 17, 2015

My family had to go down to Palmdale to go to our grandmother's memorial. We thought that it was Palmdale and that it would be easy to get a room even though it was Valentine's Day. We couldn't have been more wrong. I don't know what was happening in Palmdale this year but all the hotels were booked solid. Thank... More 

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Jennifer L, Manager at Ramada Palmdale, responded to this review

Thank you for your review, I am so glad that Maggie could take care of you in a friendly, professional way while the hotel was busy. We later found out that Saturday was a Southern California sell out. With such a high volume night we know Maggie handled it the best she could and hearing she made your stay I... More 

Senior Reviewer
6 reviews 6 reviews
2 of 5 stars Reviewed February 11, 2015

Checked on given room on third floor.Building is dark and gloomy inside, unidentifiable odor throughout. Room had desk lamp w/base and arm and no socket,bulb and shade. Hair drier did not work. Tried resettong drier and outlet with no luck. Shower barely worked. Bathroom vent clogged with dust and lint. Paint peeling in several spots. Carpet stained. Will not be... More 

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Jennifer L, Manager at Ramada Palmdale, responded to this review

Thank you for your review, I want to start off by apologizing for the incidents that happened while you were staying with us. Our lamps do not have shades and the bulb is attached the end and the light switch. With Ramada going through transition there are areas that are still being renovated and changed. If you could please call... More 

1 review
5 of 5 stars Reviewed February 10, 2015

Came to Palmdale for a soccer event. Finding the hotel was a little difficult. Looks like they are going through some changes and don't have enough signs. I called the hotel and the nice girl on the phone helped me out. Arriving to the hotel finally I go to check in. Check in was very fast and professional, friendly. I... More 

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Jennifer L, Manager at Ramada Palmdale, responded to this review

Thank you for giving Ramada an awesome review, reviews like these help us improve and also let our staff know that guest think they are as great as we do. I apologize that the signs were misleading and it was difficult to find, we will be receiving our new Ramada signs in the near future. I will share your review... More 

1 review
4 of 5 stars Reviewed January 29, 2015

Enjoyed myself there , very friendly and clean place to visit. Food was great service was good . Will return again with family. Suggest u try this hotel. Biscuits and gravy was fantastic. Fresh coffee and bagels. Wow.

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Jennifer L, Manager at Ramada Palmdale, responded to this review

Thank you for your review, my team and myself are glad to hear you enjoyed your stay here at the newly renovated Ramada! Our team works hard to please our guest and ensure you are comfortable as possible during your travels. We hope to see you again in the near future! More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 27, 2015

First off when I showed up my reservation was not in the system However they charge my card online sent me a reservation and confirmation. It took me 20 minutes just to check in. I show up and I'm not in their system. Amateur big time. Secondly, I requested for a king non-smoking and they say that there are no... More 

Was this review helpful? Yes
Jennifer L, Manager at Ramada Palmdale, responded to this review

Thank you for taking time to review Ramada Hotel, I want to start off by apologizing for the inconveniences you experienced with your stay. Unfortunately with changes and becoming a Ramada we are undergoing lots of changes and they come in increments. I am not sure why your reservation was not in the system and I apologize for the confusion.... More 

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