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Ramada Palmdale

2.0 of 5
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300 West Palmdale Blvd, Palmdale, CA 93551 (Formerly The Palmdale Hotel)
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Ramada Palmdale
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Ranked #9 of 14 Hotels in Palmdale
A recent review
4 of 5 stars reviewed 1 week ago
Whovian4life
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171 reviews from our community

Traveler rating
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    36
    33
    31
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57
27
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
4 of 5 stars Reviewed 1 week ago via mobile

Down for a wedding and we have been treated to the Ramada. It is pretty nice - clean, pool, and quite at night. The night staff was friendly. Our room is pretty clean - the beds were presented nice and the bathroom, which is the most important thing for me, is clean, but a bit small for a familys. Overall,... More 

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2 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

My family and I came to Palmdale March 28, 2015 for soccer. Firstly, the hotel is still under "Palmdale Hotel" which made it very difficult to find. Then, when we got there no cars were in the parking lot. When we walked into the lobby we were greeted by the biggest smile! The receptionist Tyler was awesome! Speedy and very... More 

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Oakhurst, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Very nice room - no smells - very clean. They are in the middle of changing over to being a Hilton, but this didn't effect our stay. Sadly, when while we were trying to enjoy our complimentary hot breakfast, we were exposed to the morning "news" show on Fox News, which was, of course, raving on about what a total... More 

Was this review helpful? Yes 1
Apple Valley
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 12, 2015

Great rate and very clean....only complaint is long check in wait.....front desk clerk no where to be found at check in late at night. Also computer center computer takes forever to connect and goes down regularly

Review collected in partnership with Ramada

Was this review helpful? Yes 1
California
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 4, 2015

I am not sure but there were constant problems with my payments/etc. They would put a hold on my bank account, then collect monies but the holds would remain for days up to a week. On top of that I had discussions with them at least 4-5 times about payment and hold issues. They did not post my rewards points... More 

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san diego
Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 19, 2015

Each year on presidents weekend we visit Palmdale for a family reunion. We are familiar with the hotel and always feel comfortable. This year we noticed that the hotel is now a Ramada. We always ask for a room facing the pool and we always get one. The only difference we encountered was that the breakfast has changed. It is... More 

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Jennifer L, Manager at Ramada Palmdale, responded to this review

Thank you for taking the time to post a review for us and for also being a loyal guest. We appreciate you and your business. Since the change with the Ramada the breakfast has changed we are now going to have a Continental Breakfast with hot items from 5:30-10:30 Mon-Fri and 6:30-10:30 Sat and Sun. We are very excited about... More 

2 reviews
1 of 5 stars Reviewed February 17, 2015

I reserved a room at this hotel this weekend and I had no room. I came Valentines Day thinking it would be a nice getaway. Well...that is not what happened. Every time I drive passed this hotel there are no cars in the parking lot. This night I was in a crowded lobby and was not able to check in.... More 

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Jennifer L, Manager at Ramada Palmdale, responded to this review

Thank you for taking the time to review our hotel, your comments and feedback only help us improve and grow to becoming a better staff and hotel. I apologize for the confusion about your reservation, there was a system glitch and we are working on bettering ourselves as a team to handle a situation like Saturday as smoothly as we... More 

Portland, Oregon
1 review
5 of 5 stars Reviewed February 17, 2015

My family had to go down to Palmdale to go to our grandmother's memorial. We thought that it was Palmdale and that it would be easy to get a room even though it was Valentine's Day. We couldn't have been more wrong. I don't know what was happening in Palmdale this year but all the hotels were booked solid. Thank... More 

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Jennifer L, Manager at Ramada Palmdale, responded to this review

Thank you for your review, I am so glad that Maggie could take care of you in a friendly, professional way while the hotel was busy. We later found out that Saturday was a Southern California sell out. With such a high volume night we know Maggie handled it the best she could and hearing she made your stay I... More 

Senior Reviewer
6 reviews 6 reviews
2 of 5 stars Reviewed February 11, 2015

Checked on given room on third floor.Building is dark and gloomy inside, unidentifiable odor throughout. Room had desk lamp w/base and arm and no socket,bulb and shade. Hair drier did not work. Tried resettong drier and outlet with no luck. Shower barely worked. Bathroom vent clogged with dust and lint. Paint peeling in several spots. Carpet stained. Will not be... More 

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Jennifer L, Manager at Ramada Palmdale, responded to this review

Thank you for your review, I want to start off by apologizing for the incidents that happened while you were staying with us. Our lamps do not have shades and the bulb is attached the end and the light switch. With Ramada going through transition there are areas that are still being renovated and changed. If you could please call... More 

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