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Ramada Palmdale

2.0 of 5 300 West Palmdale Blvd, Palmdale, CA 93551 (Formerly The Palmdale Hotel)
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Ramada Palmdale
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Ramada Palmdale
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159 reviews from our community

Traveler rating
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    33
    32
    30
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54
26
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36
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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    (159)
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    (48)
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    (32)
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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

First off when I showed up my reservation was not in the system However they charge my card online sent me a reservation and confirmation. It took me 20 minutes just to check in. I show up and I'm not in their system. Amateur big time. Secondly, I requested for a king non-smoking and they say that there are no... More 

Was this review helpful? Yes
Jennifer L, Manager at Ramada Palmdale, responded to this review

Thank you for taking time to review Ramada Hotel, I want to start off by apologizing for the inconveniences you experienced with your stay. Unfortunately with changes and becoming a Ramada we are undergoing lots of changes and they come in increments. I am not sure why your reservation was not in the system and I apologize for the confusion.... More 

Los Angeles
Top Contributor
96 reviews 96 reviews
96 hotel reviews
98 helpful votes 98 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here in spring of 2014 for one night as part of a stay over going to see the airshow. The hotel is conveniently located off the freeway. That's where the the good news ended. The hotel interior was very outdated and had numerous odors. The room was also very outdated, the toilet was runny, and the patio door was... More 

Was this review helpful? Yes
Jennifer L, Manager at Ramada Palmdale, responded to this review

Thank you for taking the time in review our hotel, we appreciate your feedback as it helps us improve. I will let you know we have currently underwent new management and big changes have been made since then. We have repaired our bathrooms and runny toilets. Have deep cleaned the entire hotel top to bottom. We are looking for more... More 

1 review
3 of 5 stars Reviewed December 27, 2014

Pros and cons. Very old hotel that looks like it is in the process of getting remodeled. Rooms had newer furniture but walls were literally falling apart! (Paint coming off) still needs several updates to be worth the price. My room wasn't serviced 1 day because I was not up by 9AM...every other day I had to make sure I... More 

Was this review helpful? Yes
Jennifer L, Manager at Ramada Palmdale, responded to this review

Thank you for review for The Palmdale Hotel, we appreciate any and all feedback. I will let you know we are currently going through renovations. The walls are all being repainted and there are also other services being conducted in the rooms. We are currently going floor to floor and doing maintenance and renovating work and are looking to be... More 

Senior Contributor
24 reviews 24 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed December 3, 2014

Booked this hotel thru Priceline so had no choice, had to stay, no refund. Stayed there because my Grandmother was ill and in hospital near by. So frustrated, total ripoff! Ad on Priceline said amenities included Full Breakfast, Evening Cocktails and full Restaurant (RESTAURANT, BAR, AND BREAKFAST HAD A CHAIN LINK FENCE AROUND THE ENTIRE BUILDING) Heated Pool and Spa... More 

Was this review helpful? Yes
Jennifer L, Manager at Ramada Palmdale, responded to this review

Thank you for taking the time to write a review, I sincerely apologize you were misinformed about the amenities we offer. We just under went switching to a new management company. With doing so we have shut down our Food and Beverage to renovate it to provide our guests the best experience possible once it is reopened. We have been... More 

Palmdale, California, United States
1 review
5 of 5 stars Reviewed November 22, 2014

I live in this town and the other day the pipe burst where I lived. Looking to stay up to 4 days while repairs were done. YIKES! Fortunately, "The Palmdale Hotel" accommodated me on such short notice. The room was clean and relaxing beyond what I expected. (The bed and pillows!) Awesome front desk! Great breakfast buffet too. Although right... More 

Was this review helpful? Yes
Jennifer L, Manager at Ramada Palmdale, responded to this review

Thank you for your review Susan, I am so glad we could accommodate you and you enjoyed your stay here with us. We know being displaced from your home can be a hard time so we try to make you as comfortable as we can in this hectic time. Our team strives everyday to make The Palmdale Hotel as comforting... More 

Yuba City
2 reviews
3 of 5 stars Reviewed September 24, 2014

No air conditioning in the lobby the 4 days we were there. Room air was fine. One square bar of soap was on the clear plastic tray that held it and the shampoo, etc. Soap was unwrapped & it was stuck so hard on the tray that it cracked when I removed the soap. No cold drink "glasses" were in... More 

Was this review helpful? Yes
Jennifer L, General Manager at Ramada Palmdale, responded to this review

I wanted to start off by thanking you for taking the time to write this review, the staff and I truly appreciate it. We appreciate all your feedback as it gives us an opportunity on how we can improve and grow. But I wanted to truly apologize for the incidents you endured while here. We just recently went through new... More 

hawaii
Contributor
12 reviews 12 reviews
10 hotel reviews
93 helpful votes 93 helpful votes
2 of 5 stars Reviewed September 17, 2014

Based on our experience from our recent stay (yours could be different) I'd rate this hotel somewhere between "poor" and "average." Some things were poor and some things were average. The hotel definitely does have its good points: free WIFI, microwave oven and refrig in room, in-room coffee maker, good water pressure and good drainage. The bed and pillows are... More 

Was this review helpful? Yes 1
Jennifer L, General Manager at Ramada Palmdale, responded to this review

Thank you for your recent review, we are under new management and take these issues in which you have mention with due concern. We are eagerly working on property enhancements to which these issues will be address. We hope to improve your next stay with us. Again thank you for taking the time to give us a review. More 

Portland, Oregon
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 12, 2014

Stayed at this dump and saw a charge on my Corporate card for $40.00. They charged me $40.00 claiming that 2 towels were missing! When I called, they said they would issue the credit, as it was not a valid charge. Fast forward two months, and two voicemails later with no return call from the Manager...issue still not resolved! Such... More 

Was this review helpful? Yes 1
Jennifer L, General Manager at Ramada Palmdale, responded to this review

We at the Palmdale Hotel would like to thank you for your review. We are now under new management and we would like to help resolve this matter for you. Please contact me directly at 661-273-1200. We are eagerly working to enhance the property to make a better future stay for you. More 

Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 12, 2014 via mobile

I booked just for one night, I was really surprise that we can check in really early in the morning... (8am in the morning!). That is a great factor 'cause we planned our day ahead.... The big surprise was when we got into the room.... My all hotel experience change since we have to switch 3 rooms in less that... More 

Was this review helpful? Yes
Jennifer L, General Manager at Ramada Palmdale, responded to this review

The staff thanks you for your review, we appreciate your understanding and would like to let you know we are under new management. We are eager to begin property enhancement that will improve your future stays. Thank you again for your review. More 

Orange County, CA
Top Contributor
122 reviews 122 reviews
37 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed August 18, 2014

Not many decent places offer nights for $60. I think reviews should be based on what is offered: A cheap, basic room. We stopped just for the night. Our room was right off the pool so we had a little back patio and gate directly to the pool (although we didn't use it). We were told on check-in that we... More 

Was this review helpful? Yes
Jennifer L, General Manager at Ramada Palmdale, responded to this review

The staff thanks you for your review, we appreciate your understanding and would like to let you know we are under new management. We are eager to begin property enhancement that will improve your future stays. Thank you again for your review. More 

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Additional Information about Ramada Palmdale

Address: 300 West Palmdale Blvd, Palmdale, CA 93551 (Formerly The Palmdale Hotel)
Phone Number:
Location: United States > California > Palmdale
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ramada Palmdale 2*
Number of rooms: 137
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