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Holiday Inn Palmdale

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38630 Fifth Street West, Palmdale, CA 93551
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Holiday Inn Palmdale
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184 Reviews from our TripAdvisor Community

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Palmdale, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

I stayed over for the weekend and my room was well organized and sanitized, I received excellent service while at the buffet. The servers, Stephanie, Katrina and Elena were extremely helpful and giving great service. The food was also great, I couldn't get enough.

Helpful?
Thank Fabian M
Fresno, California
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Being an avid user for online reviews I rely on honest feedback from previous customers. My experience by the staff Stephanie Karina Elena were great! Very helpful and welcoming. The hotel was really clean great stay never disappointed when we stay here!

Helpful?
Thank liliana l
Long Beach, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

where can I start BREAKFAST.....when we came down the three girls Karina Elena and Stephanie were great to have conversations with they have a lot of potential and were great to my kids my kids literally wanted to take these girls home. thank you for the wonderful company we will definitely stay here again and coco cooking was great

Helpful?
Thank flor p
Missouri, United States
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nice lobby, friendly front desk. Room was spacious and clean, great bed. It was storming while we were there so we chose to eat in their restaurant for dinner. It was average but convenient. The hotel offers a breakfast for $5 and it's a good deal. Would definitely stay here again if in Palmdale.

Helpful?
Thank Jacoandre
Oklahoma City, Oklahoma
2 reviews
2 of 5 stars Reviewed 3 weeks ago

The hotel seems to be going through a period of rapid changes. The rooms and staff are still very nice, but what Management has done to the food and drink service is lousy. Not near as much fun, or as good food in the evening or morning. Constant changes in last three stays there were three different set ups. Think... More 

Helpful?
Thank William F
Isabella M, Manager at Holiday Inn Palmdale, responded to this review

Dear William F., We sincerely apologize for the negative impact our changes have caused you during your recent stays. We understand that consistency is a key item in ensuring a great guest experience. We are aiming to implement these changes in order to create a consistent and more satisfying experience for our guests as well as an efficient system for... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 4 weeks ago

I was impressed with Jackie, Armando, Jessica, De Alba and the front desk staff at the hotel; they provided excellent customer service for our health plan staff and providers. Keep up the good work team!

Helpful?
Thank Torhon B
Isabella M, Manager at Holiday Inn Palmdale, responded to this review

Dear Torhon B, Thank you for taking the time to write such an amazing review on our hotel and team! We are so excited to hear that our team was able to provide excellent service during your event! Your kind comments will definitely be shared with our entire staff. We hope to see you again soon so we may provide... More 

Montebello, California
1 review
5 of 5 stars Reviewed 4 weeks ago

We were treated great during our Training sessions held in the conference rooms. All the staff was friendly and helpful- Armando C., Jessica & where awesome they knew how to take care of any of our requests

Helpful?
Thank jgod86
Isabella M, Manager at Holiday Inn Palmdale, responded to this review

Dear jgod86, Thank you so much for taking the time to write such a wonderful 5-Star review on our hotel! We are excited to hear our team was able to provide you with great service and be of great help during your event. It's our team's ultimate goal to ensure that all of our guests are well taken care of... More 

Glendale, California
1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

IRAIZ provide really good service and good actitud. I'm happy with the service. Front desk MARIA she is a nice person and always she is whit good actitud and the restaurant good service and nice personal

Helpful?
Thank Flor V
Isabella M, Manager at Holiday Inn Palmdale, responded to this review

Dear Flor V., Thank you so much for your most kind 5-star review on our hotel. We are elated to hear that throughout your stay, you experienced great service from our staff in our different departments that embodies the culture of our hotel. Please know that your wonderful comments will be shared with our entire team. Thank you for choosing... More 

Norwalk, California
1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

The Holiday Inn in Palmdale is by far the best hotel in the Palmdale area. The food is great but the employees are even better! Chantay, Teana, and Taylor make every stay welcoming and memorable! These girls make every work trip to Palmdale worth while! The only thing I wish would change is to bring back the poker night on... More 

Helpful?
Thank Al H
Isabella M, Manager at Holiday Inn Palmdale, responded to this review

Dear Al H., Thank you so much for taking the time to write such a wonderful 5-Star review on our hotel! We are delighted to hear that you enjoyed our 5th Street Bistro and that our staff was able to provide you with a unique travel experience that makes your stays worth your while! We appreciate your suggestions and please... More 

Indio, California
1 review
4 of 5 stars Reviewed January 5, 2016

The staff was great. The front desk Taylor , Analluly , and Michael . Every time you walked through the doors they made you fell welcome. The breakfast staff Elena and Karina made the mornings easer Very quick to say good morning with a smile and get you what you need

Helpful?
Thank jmcdaniels81
Isabella M, Manager at Holiday Inn Palmdale, responded to this review

Dear jmcdaniels81, Thank you so much for taking the time to write such a fantastic review on our hotel and our staff. We are ecstatic to hear that our team was able to provide outstanding service to you from the moment you walked into our lobby to the end of your stay! It is always our team's goal to create... More 

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