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Hampton Inn & Suites Palmdale

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39428 Trade Center Drive, Palmdale, CA 93551
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1 room 1 adult
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Hampton Inn & Suites Palmdale
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174 Reviews from our TripAdvisor Community

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Rancho Santa Margarita, California
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is currently under renovation. We booked it under the assumption that the renovations had been completed, so it was disappointing that they had not been. The view from our room was horrible. We saw trash and construction. The room was clean though. The breakfast wasn't up to Hilton standards. Our traveling companions advised not to eat the waffles... More 

Helpful?
Thank Jennifer W
Vacaville, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The staff truly make this hotel worth staying and returning too. Comfortable rooms plenty of space in the King Suites for my week long stays. Complimentary breakfast is very good and seating area is nicely setup to enjoy your meal or just relax after a long day. Rooms are a bit outdated but hotel is currently under going a renovation... More 

Review collected in partnership with Hampton

Helpful?
Thank John L
Alamogordo, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

excellent amenities and very friendly staff however, the appliances can be better maintained! the price was okay, could be a little cheaper, construction renovation was being done on the 3rd floor. the water kept getting shut off during the day so I cannot comment on a place that is under renovation. everything else was fine.

Review collected in partnership with Hampton

Helpful?
Thank Chris B
Andrea M, General Manager at Hampton Inn & Suites Palmdale, responded to this review

Thank you so much for your response and thank you for your patience while we are under renovation. If there is anything we can do to assure your next stay with us is more enjoyable please don't hesitate to let me know. More 

Clovis, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel is in a quiet section of town, yet has easy access to the freeway. It is near a major shopping mall with many chain and local restuarants. It is located at the edge of another mall that contains a Target, a Barnes and Nobles bookstore, and more importantly, a Starbucks that is within walking distance.

Review collected in partnership with Hampton

Helpful?
Thank David C
Andrea M, General Manager at Hampton Inn & Suites Palmdale, responded to this review

Thank you so much for your response. It is always a pleasure to hear when our guest enjoy their stay. More 

Chico, California
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Keeps the quality of J=Hampton Inns high. Nice comfortable beds, great soft towels, many amenities includng microfridge, microwave, and LED TV, Restaurants are nearby, including Olive Garden, Outback, Red Lobster and many others.

Helpful?
Thank GaryKupp
Andrea M, General Manager at Hampton Inn & Suites Palmdale, responded to this review

Thank you so much for your response. It is always a pleasure to hear when our guest enjoy their stay! Jen Rodriguez General Manager More 

San Pedro, United States
1 review
5 of 5 stars Reviewed December 3, 2015

Awesome stay with friendly staff! The rooms are comfy and the breakfast food was amazing! The young lady at the front desk with dark hair was very helpful, she gave me a late check out with no hassle. Will definitely recommended this hotel to everyone.

Review collected in partnership with Hampton

Helpful?
Thank Amanda V
Andrea M, General Manager at Hampton Inn & Suites Palmdale, responded to this review

Thank you for your kind words. We love hearing when our guest enjoy their stay. We hope to see you soon! More 

Calgary, Canada
1 review
1 of 5 stars Reviewed November 22, 2015

I travel extensively and don't recall ever showing up to a hotel where I had a reservation and being told on arrival that my room had been given away. Very frustrating. Worse - no apology or any attempt to rectify in anyway. Would definitely not book this or other Hampton Inns.

Helpful?
Thank ndb403
Andrea M, Manager at Hampton Inn & Suites Palmdale, responded to this review

I am so sorry for your experience. Your experience was unacceptable and for that I sincerely apologize. I appreciate you bringing this to our attention so that this never happens again. Please contact me directly if you are ever back in the Antelope Valley and give us another chance to provide you with a great experience. More 

Vancouver, Canada
1 review
1 of 5 stars Reviewed November 20, 2015

After 22 years of travelling very frustrated with experiencing my first "sorry, we don't have a room for you" when arriving at this hotel late the other night - despite my guaranteed reservation. Do not assume this hotel will have your room when you show up. They can't count.

Helpful?
Thank Shaft0e
Andrea M, Manager at Hampton Inn & Suites Palmdale, responded to this review

I am so sorry for your experience. Your experience was unacceptable and for that I sincerely apologize. I appreciate you bringing this to our attention so that this never happens again. Please contact me directly if you are ever back in the Antelope Valley and give us another chance to provide you with a great experience. More 

South Lake Tahoe, California
1 review
1 of 5 stars Reviewed November 8, 2015

When we arrived on Friday night we noticed the elevator, the hallway and our room smelled of marijuana. We didn't report this this night because we assumed it was probably a skunk outside. Then after a long day on Saturday, we came back to our room and the smell intensified dramatically. This time we knew someone was smoking in the... More 

Review collected in partnership with Hampton

Helpful?
Thank Leslie C
Andrea M, General Manager at Hampton Inn & Suites Palmdale, responded to this review

I am so sorry for your experience. We have spoke to, and retrained all staff involved. Your experience was unacceptable and for that I sincerely apologize. The situation was handled poorly and for that I am so sorry. I appreciate you bringing this to our attention so that we could retrain our staff. Please contact me directly if you are... More 

Palmdale, United States
1 review
5 of 5 stars Reviewed November 2, 2015

Mostly good experience with the condition of the room and the quality of the complimentary breakfast. The pool wasn't clean or warm enough for me, but I enjoyed the other amenities like Wi-Fi which was very good.

Review collected in partnership with Hampton

Helpful?
Thank Matt M
Andrea M, General Manager at Hampton Inn & Suites Palmdale, responded to this review

Thank you for your great review. More 

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