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Residence Inn Palmdale

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514 West Avenue P, Palmdale, CA 93551
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Residence Inn Palmdale
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28 Reviews from our TripAdvisor Community

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Traveler rating
    19
    5
    2
    0
    2
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9
4
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Richland, Washington
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

We have stayed in quite a few Residence Inns. We like the larger-sized rooms. This one was very middle-of-the-road, with nothing terribly wrong but nothing outstanding as well. Our room was clean but some dishes were missing and the cupboards need to be replaced. The bed was fine, but the fitted bed pad and sheet kept popping off like they... More 

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california
Level Contributor
56 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed May 15, 2015

Stayed here on the way to a soccer match in so cal. The facility was nice quiet and clean. THere is a indoor pool and hot tub. Desk staff were nice and polite. I have stayed at a lot of Residence Inns and Marriot hotels and this is a solid one. The hotel itself if gettting a bit aged but... More 

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Crystal S, General Manager at Residence Inn Palmdale, responded to this review

Thank you for taking the time to share your positve feedback regarding your stay with us.We strive to provide each guest wiht a positive guest experience and I am happy we were able to do just that. We hope to see you again when you are in the area during your travels. More 

Fort Worth, Texas
Level Contributor
111 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
5 of 5 stars Reviewed April 18, 2015

I came to Palmdale from the east coast for business. It was my first time in CA. The hotel is in an excellent location - just down the street from the mall and stores. It is also only about 10-15 minutes from Lancaster and very easy to get to. The staff here was super friendly and helpful as well! ROOM... More 

Was this review helpful? Yes 1
Crystal S, General Manager at Residence Inn Palmdale, responded to this review

Thank you for sharing your experience at the Residence Inn Palmdale Lancaster. We take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Residence Inn Palmdale... More 

Fla
Level Contributor
98 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed December 18, 2014

We stay here once a year when we visit our children. We live in Florida and feel so comfortable at this hotel. Everything you need is here including a great laundry. I wish I could remember the lady's name in the breakfast room because she was so nice and her breakfast burritos were the best. Every breakfast was so delicious.... More 

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Moises A, General Manager at Residence Inn Palmdale, responded to this review

Dear AlmondCookies, Thank you so much for the wonderful review. The breakfast lady that you are referring to is Margarita. I have shared your feedback with her and the rest of our team here. It was our absolute pleasure serving you and family. We hope to see you back soon! More 

Santa Barbara, California
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed August 16, 2014 via mobile

I arrived at 7pm and the front desk reception told me that I did call to cancel my reservation which I didn't. This wasn't the first time Marriot hotels chain do this to me. Because the hotel overbooked and they can cancel any reservation any time they want. It's unacceptable to me. I will never ever make reservation with Residence... More 

Was this review helpful? Yes 1
Moises A, General Manager at Residence Inn Palmdale, responded to this review

Kevin, I would like to apologize for the inconvenience that you experienced during your last visit to our hotel. I have looked through our reservations system but could not find the cancelled reservation referenced above: That of course does not mean that we did not commit a mistake. I would like to ask that you contact me directly so that... More 

Lake Hughes, California
Level Contributor
63 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 17, 2014

Did not stay in the hotel but the Place is really nice and Brand new. Can not rate the rooms - the people were very nice. The seminar rating would not reflect the NICE hotel so I'll just say I would gladly stay there. The furnishings are top notch. I gave it a 5 star but since I did not... More 

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Moises A, General Manager at Residence Inn Palmdale, responded to this review

Dazzll, Thank you for the wonderful review. We try our best to keep our hotel clean and maintain our service at an incredibly high level. Great compliments like the ones above only motivate us to keep working harder. I hope that one day you are able to spend the night in one of our suites so that you are able... More 

1 review
5 of 5 stars Reviewed May 2, 2014

I want to thank Vanessa, Moises and the staff for their professionalism and awesome personalities. This staff is very accommodating to our monthly AYSO board meetings. I recommend the Palmdale Residence Inn for any community meeting, events and place to stay. I am glad we have staff that cares about there clients and community. Keep up the good work. On... More 

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Moises A, General Manager at Residence Inn Palmdale, responded to this review

Dear Miguel, Thank for great review! It brings us great joy to be able to help the community that has supported us since they day we opened our doors. We are thankful that we have people like yourself out in our community volunteering their time to better our younger generations. Thank you for all that you. More 

UK
Level Contributor
68 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed March 8, 2014 via mobile

Stayed here for three nights while visiting the area on vacation. Not a scenic location but good accommodation, friendly staff, decent breakfast and early evening snacks. Made use of the pool and the on-site laundry. Close to the Antelope Valley Mall and a thirty minute drive from Antelope Valley Poppy Reserve.

Was this review helpful? Yes 1
Moises A, General Manager at Residence Inn Palmdale, responded to this review

Thank you for your positive review. It is an honor to know that we were your hotel of choice during your vacation period. We hope that you were able to see some great sites while you were with us. The positive feedback is always appreciated and well received. I will share your review with our team during our next weekly... More 

Ohio, USA
Level Contributor
380 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 698 helpful votes
4 of 5 stars Reviewed February 14, 2014

I stayed two nights at the Residence Inn by Marriott in Palmdale while on business to the area. It was convenient to shopping and dining options and right off the main road, although it was still a bit of a haul to get to NASA Dryden, I mean, Armstrong Flight Research Center (but then, any hotel is going to be... More 

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Moises A, General Manager at Residence Inn Palmdale, responded to this review

Thank you so much for taking the time to write such a great review. We are thrilled to hear about your great experience. It is always a big motivator to hear that the hard work and dedication of our team members is showing. We wish you safe and happy travels. Come back and visit soon! More 

Manchester, New Hampshire
2 reviews
5 of 5 stars Reviewed November 20, 2013

I was on assignment working the late shift and slalom during the day. I let the staff know I didn't want any service before 2pm and they complied. the rooms are nice and dark and mostly quiet. sometimes a military jet flies over which can be loud but only during the day. the shower is powerful and has a massage... More 

Was this review helpful? Yes
Moises A, General Manager at Residence Inn Palmdale, responded to this review

Beadge, Thank you for the great feedback. I am thankful that we were able to make such a positive impression. We look forward to your return and will strive to provide nothing short of a perfect stay. Best holiday wishes from the entire staff. More 

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