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Residence Inn Palmdale

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514 West Avenue P, Palmdale, CA 93551
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1 room 1 guest
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Residence Inn Palmdale
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33 Reviews from our TripAdvisor Community

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Traveler rating
    20
    7
    4
    0
    2
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12
4
2
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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  • All months
    (33)
  • Mar-May only
    (12)
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London
Level Contributor
69 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights in a 2 bed suite with kitchen facilities. The rooms were clean and the free breakfast was the typical residence inn spread. I tried to use the free PC to print some museum tickets but the PC broke down, the manager Crystal kindly offered to help me print it with her office printer, all... More 

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Altoona, Pennsylvania
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This place is very average. Was easily located right off the interstate. Was located within a mile of a shopping district. A convenient store was located right in front of the hotel. The room was ok. There was a kitchenette which we did not use. The room looked average, not bad not great. They did provide a subtle free breakfast.... More 

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Crystal S, General Manager at Residence Inn Palmdale, responded to this review

Thank you for taking the time to complete the Guest Survey in regards to your recent stay at the Residence Inn Palmdale Lancaster.Please accept our apology for not meeting your expectations during your stay, as we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further. Whenever you have a moment, feel free... More 

Ramona, California
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 23, 2015

We came here for our daughter's softball tournament and stayed for 2 nights. Pros - Super staff, allowed us to check in early and was extremely accommodating. The rooms were clean and decent, with enough room to move around. There is a nice patio area for people to gather, which was great since we had a large group. Overall what... More 

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Crystal S, General Manager at Residence Inn Palmdale, responded to this review

Thank you for sharing your experience at the Residence Inn Palmdale Lancaster . With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.We do provide a rotating breakfast menu that is required by our brand standard which is why you may not have had a specific item on the menu during your stay.... More 

Willows, California
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 20, 2015

This hotel for the most part was very good. They do have a very good breakfast. The rooms are ample and it was good to have the stove, micro and refrigerator. There were several of the family stayed there while attending a wedding in that area.

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Crystal S, General Manager at Residence Inn Palmdale, responded to this review

Thank you for taking the time to complete our survey. Your feedback is very important to our success and we hope that you will stay with us again when your travels bring you back to the Palmdale area. More 

Santa Clarita, California
Level Contributor
80 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed July 8, 2015

While this hotel is in no way high end, the staff was incredibly kind and always tried to help out. It is very convenient to many Palmdale and Lancaster locations. I cannot say enough good things about the staff from the front desk to the people cleaning the rooms.

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Crystal S, General Manager at Residence Inn Palmdale, responded to this review

Thank you for sharing your experience at the Residence Inn Palmdale Lancaster.Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! More 

West Richland, Washington
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 30, 2015

We have stayed in quite a few Residence Inns. We like the larger-sized rooms. This one was very middle-of-the-road, with nothing terribly wrong but nothing outstanding as well. Our room was clean but some dishes were missing and the cupboards need to be replaced. The bed was fine, but the fitted bed pad and sheet kept popping off like they... More 

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Crystal S, General Manager at Residence Inn Palmdale, responded to this review

Dear Valued Guest, I would like to apologize for the inconvenience that you experienced during your last visit to our hotel, and your feedback has been shared with the appropriate staff to ensure this is an isolated incident.I can only imagine how frustrating that would be but kow that also we are in the process of purchasing new linens to... More 

california
Level Contributor
56 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed May 15, 2015

Stayed here on the way to a soccer match in so cal. The facility was nice quiet and clean. THere is a indoor pool and hot tub. Desk staff were nice and polite. I have stayed at a lot of Residence Inns and Marriot hotels and this is a solid one. The hotel itself if gettting a bit aged but... More 

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Crystal S, General Manager at Residence Inn Palmdale, responded to this review

Thank you for taking the time to share your positve feedback regarding your stay with us.We strive to provide each guest wiht a positive guest experience and I am happy we were able to do just that. We hope to see you again when you are in the area during your travels. More 

Fort Worth, Texas
Level Contributor
130 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
5 of 5 stars Reviewed April 18, 2015

I came to Palmdale from the east coast for business. It was my first time in CA. The hotel is in an excellent location - just down the street from the mall and stores. It is also only about 10-15 minutes from Lancaster and very easy to get to. The staff here was super friendly and helpful as well! ROOM... More 

Was this review helpful? Yes 1
Crystal S, General Manager at Residence Inn Palmdale, responded to this review

Thank you for sharing your experience at the Residence Inn Palmdale Lancaster. We take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Residence Inn Palmdale... More 

Fla
Level Contributor
101 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed December 18, 2014

We stay here once a year when we visit our children. We live in Florida and feel so comfortable at this hotel. Everything you need is here including a great laundry. I wish I could remember the lady's name in the breakfast room because she was so nice and her breakfast burritos were the best. Every breakfast was so delicious.... More 

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Moises A, General Manager at Residence Inn Palmdale, responded to this review

Dear AlmondCookies, Thank you so much for the wonderful review. The breakfast lady that you are referring to is Margarita. I have shared your feedback with her and the rest of our team here. It was our absolute pleasure serving you and family. We hope to see you back soon! More 

Santa Barbara, California
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed August 16, 2014 via mobile

I arrived at 7pm and the front desk reception told me that I did call to cancel my reservation which I didn't. This wasn't the first time Marriot hotels chain do this to me. Because the hotel overbooked and they can cancel any reservation any time they want. It's unacceptable to me. I will never ever make reservation with Residence... More 

Was this review helpful? Yes 1
Moises A, General Manager at Residence Inn Palmdale, responded to this review

Kevin, I would like to apologize for the inconvenience that you experienced during your last visit to our hotel. I have looked through our reservations system but could not find the cancelled reservation referenced above: That of course does not mean that we did not commit a mistake. I would like to ask that you contact me directly so that... More 

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