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Embassy Suites by Hilton Palmdale

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39375 5th Street West, Palmdale, CA 93551
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Embassy Suites by Hilton Palmdale
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Embassy Suites by Hilton Palmdale
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355 Reviews from our TripAdvisor Community

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Traveler rating
    248
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    17
    13
    9
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102
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
  • All months
    (355)
  • Mar-May only
    (77)
  • Jun-Aug only
    (113)
  • Sep-Nov only
    (88)
  • Dec-Feb only
    (77)
All months
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

I came in late at night because my flight got delayed and Crystal help us check in quick. The room was very clean and spacious. The room service personnel was very attentive. Juan gave us a awesome service at breakfast and went above and beyond to satisfy us. There is free alcoholic beverages in certain hours of the afternoon, this... More 

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Moreno Valley, California
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was given a one bedroom that looks very clean when I checked in and it appears new or newly renovated hotel. Nice bar, great full breakfast, happy hour with choice of drinks and chips in the afternoon, and free fruits in the lobby. Plenty of outlets and receptacles for toys and devices. Room air conditioning didn't seem to cool... More 

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Fort Wayne, Indiana
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

This hotel is awesome. Staff were very friendly. The rooms were top notch. House keeping were amazing. Very clean, beds very comfortable. The hotel catering crew for our banquet were very professional. The choice of foods were excellent Breakfast was very good, especially the made to order omelettes, made to order pancakes. Fresh fruit was sweet & delious. The evening... More 

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Henderson, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the Embassy Suites in Palmdale, initially because we learned they had a restaurant and lounge. We were blown away by all of the amenities in the hotel, and the friendliness and helpfulness of all staff members from the Hotel Manager, down to the housekeeping staff. The hotel was clean, affordable and well worth the stay there if... More 

Review collected in partnership with Embassy Suites Hotels

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Dallas, United States
1 review
5 of 5 stars Reviewed 1 week ago

Outstanding Top notch service, Hotel truly knows the meaning of Customer service importance . Well managed , well maintained rooms grounds well taken care off. Staff was very focused on service levels. i would recommend this hotel .

Review collected in partnership with Embassy Suites Hotels

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CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Gregory E: Thank you so much for taking the time out to rate us here on TripAdvisor. I am truly glad to see you enjoyed your stay with us. Our goal is to make our guests feel like the valued guest they are, and your response has shown that we were able to accomplish that. Remember us when you... More 

San Diego, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel overbooked and gave away our room with 2 Queen beds and we couldn't check in before 2pm even though we had a softball tournament to attend. The bar closes too early and then you can't have your own alcohol in the dinning area after hours.

Review collected in partnership with Embassy Suites Hotels

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CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Jessica V: Thank you for taking the time out to rate us here on TripAdvisor and to write a review. I do apologize your Two Queen bed suite was given away and for the response you received by our staff in regards to the situation. I hope I am able to be notified next time so we are able... More 

corona del mar, CA
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pros-hotel is new and clean. Great evening reception and fantastic free morning breakfast. Fitness room well equipped. Room could have been a little cleaner, but overall it was fine. I personally don't like indoor pools-that would be my only real complaint.

Review collected in partnership with Embassy Suites Hotels

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CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear embeau: Thank you so much for taking the time out to rate us here on TripAdvisor. I am glad to read that you enjoyed your stay. Maybe next time when you are in Palmdale, if you decide to stay, we can connect you with an outdoor pool to better then experience. Thank you again so much, we look forward... More 

San Francisco, California
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This looks like a fairly new Embassy Suites. Not the kind that is built around an interior courtyard. It's clean and modern looking. Our suite was roomy even by Embassy Suite standards. Bed was very comfortable and the bedding looked and felt refreshing and clean. Staff was pleasant and helpful. Complimentary breakfast is what one expects from Embassy Suites -... More 

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CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear JGP1216: Thank you so much for rating us here on TripAdvisor. I am so glad to see you enjoyed your stay with us along with all the amenities. We hope you will choose us again when visiting Palmdale. Have an amazing day, and again, thank you! More 

Lompoc, United States
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Kids sport team staying there and the lobby was used as a playground with kids running all around. The kids playing hide-n-seek during reception. Very disappointing for an Embassy hotel. This hotel is also showing signs of age on room floors. Carpet stained and dirty looking.

Review collected in partnership with Embassy Suites Hotels

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CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Bryan G: Thank you for taking the time out to rate us here on TripAvisor. I do apologize for the experience you had during your last stay here, as you could tell, it is an ordeal not easily contained. As for the floors, thank you so much for informing us, the Housekeeping manager has been informed and we will... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Embassy Suites Palmdale. It appears to be more for business travelers, but it is very nice and comfortable and open to families. The breakfast was amazing and so was the managers reception. WE didn't eat at the restaurant, but we did look at the options and the prices were right in line with other local restaurants.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Jamieew2015: Thank you so much for taking the time to rate us here on TripAdvisor. You are absolutely correct, our clientele are usually business travelers which makes it exciting to have leisure guests such as yourself. We know you had many options to choose while staying out here, so we would like to thank you for choosing Embassy Suites... More 

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