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Embassy Suites by Hilton Palmdale

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39375 5th Street West, Palmdale, CA 93551
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2X Point Package
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1 room 1 guest
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Embassy Suites by Hilton Palmdale
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365 Reviews from our TripAdvisor Community

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Traveler rating
    255
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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  • English first
  • French first
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English first
  • All months
    (365)
  • Mar-May only
    (77)
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    (123)
  • Sep-Nov only
    (88)
  • Dec-Feb only
    (77)
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Lancaster, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel was very clean and quit. Breakfast was very good and the staff was very friendly. Nice area easy to get to in and of parking lot. Check in was very easy and the night reception was clean and staff was very good with the guest

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Robert L: Thank you so much for taking the time out to review us here on TripAdvisor. I am so pleased to see you enjoyed your stay here with us. We look forward to accommodating you next time you are in the area. I hope you have a wonderful rest of your weekend. Thank you again! More 

LODI, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family and I enjoyed our stay at the Palmdale EMBASSY SUITE. Walls were freshly painted , baseboards were clean, windows were clean. Bedding was crisp and clean. Bathrooms were sanitized and fresh. The food was excellent! Also the staff and housekeepers were very pleasant. service was always given with a smile. My children loved the gym and spa. We... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Anita B: Thank you for taking the time out of your day to review us here on TripAdvisor. I am so happy you were able to enjoy the hotel along with the amenities. Thank you so much for the positive feedback. We look forward to accommodating you in the future. I hope you have a wonderful rest of your... More 

Independence, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was a very clean hotel. All the staff were friendly and very helpful. Excellent happy hour and even better breakfast. Very easy access and I loved that it had a small refrigerator in it. I always bring my favorite sodas with me, so it was great to be able to keep them cold during our stay.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear JohnnyP: Thank you so much for taking the time out to review us here on TripAdvisor. I am so glad to see that you enjoyed your stay with us. Many thanks for the positive feedback. Please remember us when you come into town next, we will be more then happy to accommodate you! Thank you again, have a wonderful... More 

Elk Grove, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

The receptionist was speaking to her 4 year old upon my arrival and I was made to wait while she finished her conversation. Next, there was not a Bell cart available and when one was made available it's wheels were broken. Finally, my room was not turned down and cleaned during my 2 night stay. I think I will try... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Ed B: Thank you for taking the time to fill out a response and review us here on TripAdvisor. I apologize for the experience you had while staying here at the hotel. If you ever choose to stay with Embassy Suites, please feel free to let us know how we can better your stay. Thank you again. Have a... More 

San Jose, CA
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We like to stop here on the way to San Diego. With the Hilton MVP rate (20% off), it's a very good deal at $95+ tax. As you go further south into L.A. county prices go way up, and in San Diego hotel prices are extremely high. I used online check-in and was surprised to get a room with two... More 

Was this review helpful? Yes
CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear GatorFanCalifornia: Thank you so much for taking the time out to review us here on TripAdvisor. I am so sorry to see you had issues during your stay here with us. I apologize for all of the inconveniences and I will most definitely bring this up to our department Managers. Next time you all are in town, please feel... More 

Palmdale,ca, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

dont book a room on a saturday if you do check to see if they have a zillion children staying there and using the pool and spa because we tryed and there was aprox 40 screaming children jumping in the pool and jacuzzi. if you have children and you want them to socialize then this hotel is for you.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Craig A: Thank you for taking the time to fill out a review for us here on TripAdvisor. I am sorry to see that your last stay was not satisfactory. If in the future you are ever in Palmdale, please reconsider. We would be more then happy to provide you with events happening the day/night you needed a room... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I must say the place is one of the best and me and myt family enjoyed our stay at the place. If you really concern with cleanliness and food quality then this should be your choice. This place is also close to some of good fast food chains...

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Muhammadk617: Thank you so much for taking the time to write a review and to rate us here on Tripadvisor. I am so glad to see that you and your family enjoyed your stay here with us. If you ever need a place to stay again while you are here visiting Palmdale, our doors are always open to you.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Wonderful customer service and very delicious hot breakfast...variety of fruits, cereals, and made to order omelet with a variety of sausage and vegies to your liking...yummy....very near softball fields and easy access...

Was this review helpful? Yes 1
CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Sharon W: Thank you so much for taking the time out to rate and review us here on TripAdvisor. I am so glad to read that you enjoyed your stay here with us. Please remember us next time you all are out here to visit. Have a wonderful day and we look forward to seeing you next time! Thank... More 

Murrieta, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The suites are perfect specially considering the location "Palmdale", the 5:30 managers service is very nice. The rooms are excellent but I have found that in every Embassy. It's in a very safe part of town and close to the flight test areas. Great for Site 3, 4, etc.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Ernesto V: Thank you so much for taking the time out to write a review and rate us here on TripAdvisor. It is always a pleasure to be able to accommodate guests such as yourself. If you ever need anything in regards to staying, please feel free to let me know. Thank you again for the review and we... More 

Fremont, United States
1 review
5 of 5 stars Reviewed July 29, 2015

Great hotel, very new and updated. Great location. Food was top notch and complimentary breakfast and happy hour were awesome - if I'm out in Palmdale would definitely stay here again and would strongly recommend this hotel.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Tammy C: Thank you so much for taking the time out to write a review and rate us here on TripAdvisor. I am so happy we were able to accommodate you and your family during your stay while out here for the Tournament. We are looking forward to seeing you all next time. Thank you again, and I hope... More 

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