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Embassy Suites Palmdale

3.5 of 5 39375 5th Street West, Palmdale, CA 93551
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Certificate of Excellence 2014
Embassy Suites Palmdale
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Embassy Suites Palmdale
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258 reviews from our community

Traveler rating
    177
    53
    9
    10
    9
See reviews for
73
37
10
99
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
  • All months
    (258)
  • Mar-May only
    (46)
  • Jun-Aug only
    (93)
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    (65)
  • Dec-Feb only
    (54)
All months
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We had to stay at the hotel for a number of weeks. We found all the staff to be very friendly and extremely helpful during our stay. The added bonus is the Managers two hours with complimentary drinks and snacks. I would definitely stay at this hotel again.

Review collected in partnership with Embassy Suites Hotels

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Woodbridge, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Sumptuous well appointed rooms. Every thing spotlessly clean. Staff were friendly and helpful. The managers cocktail reception with free drinks and appetizers was a nice bonus. We ate in the restaurant, the food was extremely good and reasonably priced. Breakfast was superb. I wished we could have stayed longer!

Was this review helpful? Yes
Embassy Suites P, Front Office Manager at Embassy Suites Palmdale, responded to this review

Hi there! Thank you so much for the wonderful review! We truly appreciate the positive feedback and I will share your comments with our employees at our next staff meeting. Have a nice weekend! Derek Seyler, Front Office Manager More

Anchorage, United States
1 review
5 of 5 stars Reviewed 1 week ago

We stayed two nights at the Embassy Suites and LOVED every minute of it! From the great cooked to order breakfast, the room service, room amenities, friendly staff and evening reception were great! Also thankful for the FREE access to the computers at no extra charge like most other hotels. Would highly recommend this property and hope to visit again... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Embassy Suites P, Front Office Manager at Embassy Suites Palmdale, responded to this review

Thank you so much for taking the time to complete this survey. It is so nice to see that you enjoyed your stay with us and were able to take advantage of the amenities we offer. We look forward to your next visit. Have a great day! Derek Seyler, Front Office Manager More

Visalia
2 reviews
5 of 5 stars Reviewed 1 week ago

The accommodations were excellent in every way. This was the perfect venue for such an event. It went very smoothly and the staff appear to be a very hard-working, dedicated group that were focused on making our time very enjoyable and fun. The made-to-order breakfasts were fantastic and delicious!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Embassy Suites P, Guest Services Associate at Embassy Suites Palmdale, responded to this review

Thank you for taking the time to write a review for us!!! We are so glad you enjoyed your time here, and am very happy to hear our staff made it fun for you. We hope you decide to stay with us the next time you're in town :D Hope you have a wonderful week!!! More

Elk Grove, United States
1 review
5 of 5 stars Reviewed 1 week ago

Palmdale Embassy Suites Hotel provided an excellent venue for the 1964 Palmdale High School Reunion. As always, the Embassy Suites Hotel accommodations were clean (immaculate), well furnished with all of the amenities a guest could want or need. The dining room where the 160 attendees met was perfect, with the food and service excellent. Thank you for helping make the... More

Review collected in partnership with Embassy Suites Hotels

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Embassy Suites P, Guest Services Associate at Embassy Suites Palmdale, responded to this review

We are so glad you folks decided to have your event with us!!! It was pleasure having you, and we hope you think of us whenever you need rooms or a meeting space!! We hope you enjoy your week!!! We look forward to the next time you stop by for a visit :) More

San Diego, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel numerous times and never had this issue -- the hotel itself is nice and the breakfast is good. BUT (and a major BUT) on one of my recent stays, the hotel charged me an additional $600 on top of the one-night room rate! I thought it was suspicious when I received two checkout statements... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Embassy Suites P, Front Office Manager at Embassy Suites Palmdale, responded to this review

Amanda B., I have left you several voice mail messages regarding your billing issue. Until you return my call, I cannot assist you further. Please contact me at your earliest convenience at 661-266-3756 ext 4004 as I would like to get this resolved for you. Thank you and have a nice day. Derek Seyler, Front Office Manager More

San Diego, California, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We came out to Palmdale for a softball tournament, a family of 6. This was a perfect hotel! The rooms were perfect size and nicely clean. The Pool was great, being indoors it was nice to hang out at. The breakfast was amazing!! We saved so much money just by eating breakfast at the hotel and not Denny's. The staff... More

Was this review helpful? Yes
Embassy Suites P, Guest Service Associate at Embassy Suites Palmdale, responded to this review

We are so glad you and your family decided to stay with us!! It makes me very happy to know our staff was able to provide you with great service. We hope you decide to stay with us again on your next visit to Palmdale!!! -Priscilla, Guest Services Associate :D More

Clovis, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

WOW!! Honestly did not expect this hotel to be this nice. It is brand new and spotless. Staff is very friendly and pleasant. Bar and restaurant served good food that was reasonably priced and tasty. I go to Palmdale about three or four times per year and this will be the place I stay each time. I highly recommend this... More

Was this review helpful? Yes 1
Embassy Suites P, Guest Services Associate at Embassy Suites Palmdale, responded to this review

Thank you very much for this awesome review!!! We are so happy you had a great stay with us!! We look forward to your next one. Hope have a great weekend!! -Priscilla Guest Services Associate More

MARINA DEL REY, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff members are consistently accommodating and friendly! The amenities at the facility are good quality and readily accessible. Derek does an outstanding job assuring that your needs are met. I highly recommend this hotel.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Embassy Suites P, Guest Services Associate at Embassy Suites Palmdale, responded to this review

Thank you for taking the time to write a review for us. We look forward to your next stay with us!! I will be sure to let Derek know what a great job he is doing. Have a fantastic weekend!!! -Priscilla Guest Services Associate :D More

Hesperia, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

Check in is 3:00, I arrived at 5:00 and my room was not ready. I stood at the front desk for 25 minutes waiting for my room. I was asked if I could wait 10 more minutes because the hotel was fully booked and very busy. I did not have time to enjoy any of the amenities as I wanted... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Embassy Suites P, Front Office Manager at Embassy Suites Palmdale, responded to this review

Gayle, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that your check-in experience is not typical of our hotel, and we are sorry you weren’t able to enjoy the amenities you were looking forward to. We are always looking for ways to... More

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Additional Information about Embassy Suites Palmdale

Address: 39375 5th Street West, Palmdale, CA 93551
Phone Number:
Location: United States > California > Palmdale
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Palmdale 3.5*
Number of rooms: 150
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Also Known As:
Embassy Suites Palmdale Hotel Palmdale

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