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The Garden Vista Hotel Palm Springs

2.5 of 5
1875 North Palm Canyon Drive, Palm Springs, CA 92262 (Formerly Shilo Inn Palm Springs)
Hotel amenities
The Garden Vista Hotel Palm Springs
Ranked #45 of 68 hotels in Palm Springs
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235 reviews from our community

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Traveler rating
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    90
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    21
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Date Rating
Cypress, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 17, 2013 NEW

I originally booked through Reservation-Desk.com...traveling with two older teens. I phoned the hotel to confirm our request to be first floor, near the pool. I spoke with David, at the front counter -- pleasant conversation. He informed me of the "adult" pool and the "family" pool. I asked to be closer to the family pool. As we hung, an after... More

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Investorshm, Guest Relations Manager at The Garden Vista Hotel Palm Springs, responded to this review
May 21, 2013

The person who wrote this review did not stay at our hotel. We have contacted Trip Advisor to have the reviewed removed. More

Los Angeles, California
1 review
4 of 5 stars Reviewed May 17, 2013 NEW

My room was clean and spacious with a good bed. AC worked well and no noise from the neighbors. The two pools were great--one for kids and one for the adults. Overall, a very good bargain at $89 a night.

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Investorshm, Guest Relations Manager at The Garden Vista Hotel Palm Springs, responded to this review
May 21, 2013

The hotel management and staff would like to thank you for your kind words regarding your stay with us. The hotel staff works diligently to deliver the best overall hotel experience for each of our guest's and we are pleased to know that you enjoyed your stay. We look forward to seeing you again when your travels take you to... More

Phoenix, Arizona, United States
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed May 13, 2013

Sad. This was probably once a decent, generic property but now it is just a place collecting money and none of it is going back into the property. Reminds me of a favorite motel I used to like in the midwest when I was a child in the 70's that has changed hands 3 times since and had no mantainance.... More

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Investorshm, Guest Relations Manager at The Garden Vista Hotel Palm Springs, responded to this review
May 21, 2013

Thank you for taking the time to send us your feedback regarding your stay with us. The hotel is continuously upgrading the guestrooms and public areas and we can assure you that the issues mentioned in your review have been resolved. We look forward to your next stay with us. More

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Bournemouth, UK
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 1, 2013

Good points: a very attractive hotel. Beautiful gardens and pool areas, very clean and well kept. Great gym, good location, comfy beds, clean room. Reasonable breakfast with outside seating. Easy parking. Gay friendly. A very attractive ADULTS ONLY pool with very comfortable sun beds. VERY helpful, friendly staff: We had 2 or 3 issues (nothing worth mentioning) and they sorted... More

Was this review helpful? Yes
Investorshm, Guest Relations Manager at The Garden Vista Hotel Palm Springs, responded to this review
May 21, 2013

The hotel management and staff would like to thank you for your kind words regarding your stay with us. The hotel staff works diligently to deliver the best overall hotel experience for each of our guest's and we are pleased to know that you enjoyed your stay. We look forward to seeing you again when your travels take you to... More

Yuma, Arizona
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 28, 2013

The location is GREAT - the hotel average. BUT DO NOT have a problem and take it up at the front desk! The staff is nice and professional. We had an issue and brought it up to the staff and they were trying to accomodate us but the OWNER was there and boy, was he rude and unaccomodating. He told... More

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Investorshm, Guest Relations Manager at The Garden Vista Hotel Palm Springs, responded to this review
May 21, 2013

Thank you for your feedback regarding your stay with us. The hotel staff and management take great pride in delivering the best overall hotel experience for each of our guest's. The vast majority of comments about our hotel are very positive and your experience was certainly the exception and not the rule. We look forward to exceeding all of your... More

San Diego, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 25, 2013

My wife and I came down to Palm Springs for the first week of the Coachella Festival. The hotel was packed but the service was great and our room very clean and inviting. There were some new faces since our last visit, but everyone was professional and friendly. One of our favorite features of the Garden Vista is the separate... More

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See 4 more reviews by PS_Travelers for Palm Springs
Investorshm, Guest Relations Manager at The Garden Vista Hotel Palm Springs, responded to this review
May 21, 2013

Thank you for the compliments and we are thrilled to hear that you enjoyed your stay with us. we will be sure to pass on your kind words to Josh, John and Maria and they will be pleased to know that you mentioned them in your review. We look forward to their next stay with us when your travels take... More

Boston, Massachusetts
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 19, 2013

Spent three nights at this facility in late March. The rooms were spacious, comfortable. Ours looked out over one of the two pool areas [one for families, i.e. kids; one for adults]. Complementary continental breakfast every AM was plentiful and well stocked [bagels, cereal, juice, coffee, pre-packaged Danish]. Grounds very nicely kept. Very convenient to downtown, the Aerial Tramway. Our... More

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See 3 more reviews by doug227 for Palm Springs
Investorshm, Guest Relations Manager at The Garden Vista Hotel Palm Springs, responded to this review
May 21, 2013

Thank you for taking the time to send us your feedback regarding your stay with us. The hotel staff and management work diligently to deliver the best overall hotel experience and we are pleased to know you enjoyed your stay. We look forward to seeing you again on your next visit to the Palm Springs area. More

Oakland, California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 14, 2013

The hotel doesn't stand out in any way; it's just a plain large hotel that doesn't offer much. There are two pools and a sauna but meh it looks like an apartment's building pool- nothing special. The room is quite large and kept clean but that should be expected of any hotel. Major letdown is when it came to their... More

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See 2 more reviews by Anita B for Palm Springs
Investorshm, Guest Relations Manager at The Garden Vista Hotel Palm Springs, responded to this review
April 18, 2013

Thank you for taking the time to send us your feedback of your recent stay with us. We are pleased to hear that you enjoyed your stay. The hotel is ideally located near all of the amazing Palm Springs attractions and just minutes from downtown. The hotel staff and management take enormous pride in delivering an exceptional hotel experience and... More

Houston, Texas
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 13, 2013

We found this last minute and booked it online from a parking lot down the street. While it is old, (as are many in this town) it is kept up nice and is clean. The bed was very comfortable,the room dark, and AC cold. We bought a 4 pack of wine and drank them in the Jacuzzi tub after a... More

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See 2 more reviews by NeptuneHouston for Palm Springs
Investorshm, Guest Relations Manager at The Garden Vista Hotel Palm Springs, responded to this review
April 18, 2013

The hotel management and staff would like to thank you for your kind words regarding your stay with us. The hotel staff works diligently to deliver the best overall hotel experience for each of our guest's and we are pleased to know that you enjoyed your stay. We look forward to seeing you again when your travels take you to... More

Vancouver, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 12, 2013

After three years of staying at this hotel as a Shilo Inn we were a little leery of it's change of ownership. We stayed for 12 days and by and large were satisfied that the hotel we liked so much is in good hands. The policies of the past are still in play and most things are the same. The... More

Was this review helpful? Yes
Investorshm, Guest Relations Manager at The Garden Vista Hotel Palm Springs, responded to this review
April 18, 2013

Thank you for sending us your feedback regarding your stay with us. The hotel is continuing to upgrade the guestrooms and public spaces. The hotel management and staff are committed to delivering the best overall hotel experience to each of our guest's. We look forward to your next stay with us when traveling to the Palm Springs area. More

 
 
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Additional Information about The Garden Vista Hotel Palm Springs

Also Known As:
Shilo Inn Palm Springs Hotel Palm Springs
Shilo Inn Palm Springs Hotel
Shilo Inn Palm Springs
Palm Springs Shilo Inn
Address: 1875 North Palm Canyon Drive, Palm Springs, CA 92262 (Formerly Shilo Inn Palm Springs)
Region: United States > California > California Desert > Greater Palm Springs > Palm Springs
Amenities:
Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #45 of 68 hotels in Palm Springs
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Garden Vista Hotel Palm Springs, a 100 percent smoke free hotel, offers affordable rooms and suites in Palm Springs, home of over 100 golf courses. For onsite recreation, guests will find an outdoor adults only pool, outdoor family pool, two whirlpools, a sauna, steam room, and fitness room. Guests receive a complimentary continental breakfast with their room rate. While there is not a full service restaurant inside the hotel, there are dining destinations nearby. Guests will find Billy Reeds Restaurant and Lounge across the street, Bakers Square in one block, and many more restaurants within a short drive. Conveniently located on Highway 111 close to downtown Palm Springs and the aerial tramway. You will find yourself surrounded by luxury in each of the 124 exquisitely appointed suites at this lovely hotel situated amidst beautifully landscaped courtyards and pools. Children 12 and under stay free with an adult. Dogs welcome with nominal fee. The Palm Springs airport is approximately four miles from the hotel. There are 124 rooms, including suites, on two floors. Standard amenities include air conditioning, alarm clock radio, microwave, mini refrigerator, coffeemaker, hairdryer, iron, ironing board, telephone, free local calls, and television with ShowTime ... more   less 
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