Smelled musty,carpet dirty bathroom old needs to be updated.Towel rack fell off wall.Clock radio is the old style with the flipping numbers that flip over . fridge worked but knob was broken. TV quit working after the second night ,they did replace it that afternoon with a smaller one.Old telephones. It just needs some new paint and new carpet. new... more

We arrived at the Shilo Inn with minimal expectations after reading some of the harsh reviews here. I was also angry with Hotwire for putting us here. We were, however, pleasantly surprised. The front desk clerk was most accommodating when we arrived 2 1/2 hours before the official check-in time. Our spacious room with balcony overlooked the pool and was... more

I booked a room at the Shilo Inn for a Friday night as I was participating in the Tour De Palm Springs the next day. When I walked into the room I noticed two things that were unacceptable! 1. A dirty glass sat in the sink area with water in it. If they cannot bother to clean the used glasses........ more

A lovely property with wonderful landscaping. Great value for the accommodations and price. Very friendly and helpful front desk staff and manager. We would go back again. more

Second time here, and still find the rooms comfortable and well-priced, but management needs a shuffle. Four comments about the missing pot for the coffeemaker yielded no result. Our "upgraded" room put us under a room with a large group in rollaway beds (sounded like a bowling alley) and next to a noisy stairwell. The hot/cold plumbing in the sink... more

Having stayed at a Shilo Inn near Yosemite National Park a number of years ago, I was delighted to find one of their properties for my wife and my Palm Springs getaway. The rooms are a bit larger than average, though the furniture is a little dated but in excellent condition. You're only a short distance from the Aerial Tramway... more

This is our second stay at the Shilo Inn/Palm Springs in the past 3 yrs. There are some things that are still really great.... the adult pool and hot tub are really lovely and the pool guy came every morning to clean and test the waters. The grounds are really well kept. However the "state of the art" gym equipment... more

We have stayed there only for one night on our way from Los Angeles to Las Vegas. We were traveling with a group by bus so we could not choose where to stay in Palm Springs. Shilo is really an Inn. It needs refurbishing because it looks old. It is very far from the city center. We went to the... more

This place was a nice surprise on our first night in the US. Beautiful gardens, nice clean pool, spacious room, helpful staff, good free breakfast and comfortable beds. On the downside the floor felt a little dirty underfoot and the heater blew out an unpleasant smell (like burning dust). We had dinner across the road at Billy Reeds and found... more