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Royal Sun Inn

2.0 of 5
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1700 South Palm Canyon Drive, Palm Springs, CA 92264
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1 room 1 adult
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Royal Sun Inn
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214 Reviews from our TripAdvisor Community

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Victoria, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I have booked a week at this hotel, while I thoroughly looked over a number of hotels, this one "looked" to be satisfying. When we arrived, there was a number of things that were wrong. We tried to tough it out with our baby and make the best of it but half way through our stay we had to reallocate.... More 

Helpful?
1 Thank Shawna H
royalsuninnpalmsprin, Webmaster at Royal Sun Inn, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience.... More 

HOUSTON
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 28, 2015 via mobile

Surprised to see all the good amenities I got for the price I paid. It is very decent hotel as is very easily assessable from the downtown. We enjoyed a good night sleep here. Clean and updated rooms. Nice front desk manager. Nice wifi and signal was strong enough to watch my fav Netflix shows.

Helpful?
Thank shiazv
royalsuninnpalmsprin, Webmaster at Royal Sun Inn, responded to this review

Dear Guest, Thank you so much for your kind words about our hotel here in Palm Springs. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such... More 

Seattle, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 25, 2015

I love staying at the Royal Sun Inn. It's an older property but it's well maintained, has a great free breakfast and a large pool with plenty of lounge chairs. The management is great, it has the most advanced room locks, nice furniture and is in a great location. Stay here! You won't regret it.

Helpful?
Thank RossRRM
royalsuninnpalmsprin, Webmaster at Royal Sun Inn, responded to this review

Dear Guest, Thanks for staying with us at our nice little Palm Springs hotel. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when... More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 23, 2015

When we arrived at the Motel, there were not many parking spaces, due to the fact that they were remodeling and the construction workers trucks and building supplies were in the parking spaces. We went out for the day and when we came home I took my shoes off to wash my hands, and the carpet under the sink was... More 

Helpful?
1 Thank Cathy C
royalsuninnpalmsprin, Webmaster at Royal Sun Inn, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways and that you experienced an unfortunate maintenance issue with your room. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try... More 

Travelers are raving about these Palm Springs hotels

Malaga, Spain
Level Contributor
106 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed December 13, 2015

In a quiet part of town with a couple of nearby restaurants, this is an economy hotel and it shows, the owners are trying hard I guess on a limited budget to improve it , breakfast room is very small with three tables but you could sit outside, the doughnuts and bananas are cut in half to cut costs, parking... More 

Helpful?
Thank curatokid
royalsuninnpalmsprin, Webmaster at Royal Sun Inn, responded to this review

Dear Guest, Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give us another chance and see... More 

Rochdale, UK
Level Contributor
74 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed December 2, 2015

I had not been to Palm Springs before, but chose the Royal Sun Inn as part of a road trip where we were staying in Palm Springs for 1 night. We arrived earlier than the advertised check in time, but our room was ready so we were allowed to check in. The room was large, with a balcony area outside... More 

Helpful?
Thank klee_baker
royalsuninnpalmsprin, Webmaster at Royal Sun Inn, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to... More 

Sacramento, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 11, 2015

Very pleased with my stay here. Room was huge with private balcony with patio table and chairs. AC worked excellent! Beds were extremely comfortable and seemed brand new. Constant updating being done here to other rooms during our stay here. Refrigerator, coffee maker, micro-wave, iron and ironing board, new towels, brand new flat screen TV with large cable selection. Very... More 

Helpful?
Thank Brutal B
royalsuninnpalmsprin, Webmaster at Royal Sun Inn, responded to this review

Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay... More 

Riverside
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 18, 2015

My husband and I first found this Inn four years ago after deciding to get married at Morton's Botanical Desert Gardens which is right across the street. Well, we couldn't have been happier. We were given the corner room and it was perfect! We could see directly over the wall into the gardens. We decided to book several rooms for... More 

Helpful?
1 Thank Deniece9
royalsuninnpalmsprin, Webmaster at Royal Sun Inn, responded to this review

Dear Guest, Thank you so much for your kind words and for staying with us so many times. We appreciate you bringing others to stay at the hotel as well I’m so pleased that you found us a clean and pleasant place to stay and that our amenities and atmosphere were to your liking. We take real pride in this... More 

Phoenix, Arizona
Level Contributor
99 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed September 13, 2015

Older property in not the best location - but they are making it work with a good price and good service! The view from my room's private patio was great - the pool and Jacuzzi were large and clean, and I slept like a log. The room had a mini fridge and microwave, and a comfortable easy chair and ottoman.... More 

Helpful?
Thank Joe G
royalsuninnpalmsprin, Webmaster at Royal Sun Inn, responded to this review

Dear Guest, Thanks for your kind words. I’m pleased you had a nice overall experience at our affordable and comfortable property with great service. I’m glad you will be staying with us again very soon. I apologize for any slowness of the free wifi and any other small issues. We’re always working to create he best possible guest experience and... More 

Irvine, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 9, 2015

We have frequented this hotel for years, until we had the misfortune of finding an unpleasant receptionist behind the front desk, a fellow named Abby Revel, who gave us a hot room with no AC (in a weather of 126 degrees in the shade). This person was also uncooperative about providing information, or minimal sevices such as better beds or... More 

Helpful?
2 Thank Emilio L
royalsuninnpalmsprin, Webmaster at Royal Sun Inn, responded to this review

Dear Guest, Thanks for commenting and for being a frequent guest. I’m sorry you didn’t enjoy your experience with us. I apologize that actions by others outside our control and actions by a member of my staff detracted from your experience with us. We take great pride in offering affordability, comfort and great service and satisfy most guests. I sincerely... More 

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