Staff is rude! Check in took forever! After driving 3 hours from LA in the rain and traffic, the lady at the front desk took her time with the couple in front of us checking out. She even had a conversation with them without even acknowledging us. I would have left but I had already booked with hotwire so I... more

We stayed for two nights after driving from Los Angeles after an 11 hour flight. The room was OK although when the gardens were watered it flooded our patio area. Our biggest complaint is the large group of people who stayed there drinking all night, took over the swimming pool and were very intimidating. We did not use the pool... more

I flew in to Palm Springs, to spend some time with my son who had also just flown in from a 7 month tour of Iraq. The management, Owners, and staff are rude. My stay was to be for four nights I was only there for two. My room was located above the owners quarters, and the tub from my... more

We were very happy with our stay at this hotel. The room was big and clean, the bed was specially comfortable and staying in Palm Springs in end of July a good air conditioning is need and that’s what we got! This hotel is simple but very comfortable and in good location, but it’s not in a walking distance from... more

Stayed at the royal sun inn for 3 nights. Check inn was fairly swift and the man at the front desk was very helpful. The rooms are quite tired and look like they have not been changed since the 80s, even when we turned the tv on which is in a old teak cabinet, the golden girls were on! The... more

It is a nice hotel for the price. The private balconies are nice. We stayed for two nights during the middle of the week. We were told by the front desk person, the hotel was booked full, but it wasn't. On Thursday when we were going to check out, I called the front desk to ask for a 1 hour... more

Booked this place with the Hotel web site directly for our four-night stay in Palm Springs. Check in was fine. Were given a large queen bedded well-equipped room. It had everything you could ask for - fridge, microwave, iron & ironing board etc. The swimming pool was warm and refreshing after a day of touring and we had no complaints... more

Ive been staying at this Motel for years, and i wouldnt stay anywhere else in Palm Springs. (Even with the poor dollar rate at present.) My experience with the staff is that they are polite and helpful. Last year my entire family block booked the whole set of the poolside rooms, fantastic. (I am not employed by the hotel and... more

We booked the motel through Venere.com and were rudely told upon arrival that our request for main floor was not to be honoured since the booking agent was only a 'middleman'. Although money had already changed hands, and we were given a key to the room, the clerk decided to evict us because we wanted to speak to the manager... more