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All 69 Palm Springs hotels

Viceroy Palm Springs

4.0 of 5 Hotel   |   415 South Belardo Road, Palm Springs, CA 92262
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Viceroy Palm Springs
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70%
Ranked #36 of 69 hotels in Palm Springs
A recent review
5 of 5 stars reviewed 1 week ago
CHRISTINA F
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  • Reviews (682)
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682 people have reviewed this hotel

Traveler rating
    330
    147
    92
    58
    55
See reviews for
65
322
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36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • English first
  • French first
  • German first
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English first
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I come every year to the Viceroy for my birthday with the girls. We always come back to the Viceroy because we love the personal feel it always provides. This year we had a comp room with points at the Parker for Saturday, but we still made our yearly trip to the Viceroy on Friday night since we always feel... More

Was this review helpful? Yes 2
MHGouhier, General Manager at Viceroy Palm Springs, responded to this review

Thank you so much Christina for taking the time to share with us! We do appreciate you coming back years after years! We will share your comments with our colleagues, congratulate Brenda for a job well done! and look forward to seeing you back in the near future All the best Marie Helene More

Los Angeles, California
1 review
5 of 5 stars Reviewed 1 week ago

We have stayed at the Viceroy on many occasions but decided to try something new. Needless to say the new property we stayed at fell far short of our expectations-In a desperate bid to save our weekend we called "The Viceroy Palm Springs"-This is where Brenda Cabanillas came in and single handily saved our weekend. From the moment that she... More

Was this review helpful? Yes
MHGouhier, General Manager at Viceroy Palm Springs, responded to this review

Dear Mr. Gunther , We are glad to know Brenda was so helpful and made a difference. Thank you for sharing your comments with us,. We look forward to welcoming you back in the near future. Warm Regards, Marie Helene More

Aliso Viejo
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 of 5 stars Reviewed 1 week ago via mobile

We returned to the Viceroy after staying last summer. We love hanging out at the pools and were aware the rooms needed a bit of updating. Upon checkin, like last year, we did not get the champagne. The woman told us there we're upgrades available, but then suddenly stopped short of asking. We would have taken it. That is cool,... More

Was this review helpful? Yes
MHGouhier, General Manager at Viceroy Palm Springs, responded to this review

Dear Holly, We are so sorry and do apologize again as you did not get a chance to have a great experience. We talked a few days ago and I believe you did appreciate the full refund. If your travels bring you back to Palm Springs, please do not hesitate to contact me directly. Sincerely Marie Helene More

Sierra Madre, CA
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Two friends and I recently had a "ladies night out" for 1 night at this lovely boutique hotel. The staff was exceptionally friendly and helpful, the property was darling and well-kept and was represented on the website just as we found it. We spent lazy hours at the pool near the spa, had yummy drinks and food delivered to us... More

Was this review helpful? Yes
Elise F, Manager at Viceroy Palm Springs, responded to this review

Dear dani91024, Thank you for choosing Viceroy for your last visit in Palm Springs. We are glad to read that you had a great experience, and I will make sure Manny gets a copy of your review and that he gets recognized for it by his colleagues and supervisors. We hope to have the chance to welcome you again in... More

Ojai
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Three years ago we stayed at The Viceroy for several nights every month as we were having our condo renovated. I reviewed the hotel then and gave it very high marks. Now that we are in the desert frequently we continue to visit the hotel for meals each time we are in Palm Springs. We love the personnel there and... More

Was this review helpful? Yes
Elise F, Manager at Viceroy Palm Springs, responded to this review

Dear Susie06, Thank you for sharing all your wonderful and positive feedbacks on social media. We are glad you experience the special vibe of Viceroy Palm Springs each visit you spend with us. It's a very special property, with a very special feeling that no other hotel has, and we are very proud of it. We hope to welcome you... More

Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My sister and I stayed at the Viceroy for 2 nights. We got a good deal using the hoteltonight app so we decided to check it out. Upon check in we were offered champagne and told our room was under inspection and should be ready shortly. We ended up waiting 45 min which seemed like an eternity in the non... More

Was this review helpful? Yes 2
Elise F, Manager at Viceroy Palm Springs, responded to this review

Dear Shanahk, I am sorry to read your stay with us was just average, and that you did not get the chance to experience a very relaxing night in your room. I hope this did not take away from the Palm Springs experience and I do hope you will give us another chance if your travels take you back to... More

Los Angeles, California, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I finally had the time off so I decided to go for a romantic vacation in Palm Springs. Viceroy was offering a package that includes massage/dinner/continental breakfast so I went for it. Will break it down piece by piece. Front Desk check-in was the best I have had in my time traveling. The front desk young woman was very personable... More

Was this review helpful? Yes
Elise F, Manager at Viceroy Palm Springs, responded to this review

Dear TheHotelGuy310 , Thank you for sharing all the great details and your positive experience of your stay at Viceroy Palm Springs. We hope your travels will take you back to our property in the future. Regards, Elise F. More

Los Angeles, California
Contributor
15 reviews 15 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was here over the 4th of July weekend, and I was really looking forward to staying at this hotel. I often go Palm Springs to spend random weekends throughout the year so i can unwind and forget about the busy life in LA, but I had never stayed at the Viceroy. The pictures on many of the sites that... More

Was this review helpful? Yes 4
Elise F, Manager at Viceroy Palm Springs, responded to this review

Dear Sandy Z, Thank you for staying at our property. As soon as we are able to complete a renovation, we would love for you to come back and experience what Viceroy is all about. We think that all feedback are constructive, and we thank you for sharing your experience. I do hope you will give us another chance. Regards,... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I like to think I've stayed in some nice places but I love this hotel. I booked a work meeting here so got upgraded to one of their larger rooms, but even without that I think this hotel is just amazing. I stayed in the Santa Monica Viceroy the week after, and it didn't compare. Viceroy Palm Springs I will... More

Was this review helpful? Yes
Elise F, Manager at Viceroy Palm Springs, responded to this review

Dear Waltssy, Thank for choosing Viceroy for your past stay in Palm Springs! We are glad you enjoyed your stay, and we hope to welcome you back in a near future. Thank you again for your positive review. Regards, Elise F. More

Portland, Oregon
1 review
5 of 5 stars Reviewed 3 weeks ago

The Viceroy was everything and more that we could have wanted for my sisters bachelorette weekend. The accommodations were lovely and the staff was exceptional. The staff was always smiling and happy to assist us with whatever we needed. Brenda is an absolute sweetheart! We stayed in one of the villas which was perfect for 7 girls. There were many... More

Was this review helpful? Yes
Elise F, Manager at Viceroy Palm Springs, responded to this review

Dear Bookie2, Thank you very much for all your lovely comments. I will personally make sure Brenda gets a copy of your review, and that she gets recognized for it by her colleagues and supervisors. Thank you again for staying with us, and we hope to see you come back to Viceroy Palm Springs in a near future. Elise F. More

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Hotel Summarization (Beta)

What travelers say

  • Pool area(15)
  • Great location(4)
  • Front desk staff(3)
  • Resort fee(3)
  • Hot tub(3)

Additional Information about Viceroy Palm Springs

Address: 415 South Belardo Road, Palm Springs, CA 92262
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Viceroy Palm Springs 4*
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Also Known As:
Viceroy Palm Springs Hotel Palm Springs
Viceroy Hotel Palm Springs
Palm Springs Viceroy Hotel

231 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Luxury Hotel in Palm Springs #11 Spa Hotel in Palm Springs #18 Business Hotel in Palm Springs #26 Romantic Hotel in Palm Springs
Hotel Class
Official Description (provided by the hotel)
Since its origins in the 1930s, Viceroy Palm Springs has redefined the ultimate Palm Springs Spa Resort experience. Luxuriously updated by Kelly Wearstler to reflect the Hollywood Regency Style popular during the desert’s original glamour era, Viceroy Palm Springs offers first-class personalized and intuitive service and amenities that guarantee a memorable experience. Experience the hotel recognized on Conde Nast’s Hot list of hotels and our Estrella Spa which was voted number 16 of the top 50 Hotel Spas in the US by Conde Nast Traveler 2011. ... more   less 
Number of rooms
70

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