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All 69 Palm Springs hotels

Viceroy Palm Springs

4.0 of 5 Hotel   |   415 South Belardo Road, Palm Springs, CA 92262
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Ranked #36 of 69 hotels in Palm Springs
A recent review
5 of 5 stars reviewed 1 week ago
lhenry03 Los Angeles, California
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689 people have reviewed this hotel

Traveler rating
    333
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
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English first
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My boyfriend booked this hotel this past weekend for my birthday. He had been wanting to check it out and got a deal on Priceline. I'm so glad he choose this place. It's such a nice boutique hotel, the staff was so nice and friendly and we were saying hello and talking with them each time we saw them. We... More

Was this review helpful? Yes 1
New York City, New York
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I work for a travel agency so I have seen a lot. The Viceroy is exquisite, relaxing, and cool! Rooms are beautiful, food and drinks are great, view is perfect, amenities amazing, even the yoga was nice. Its tranquil but still trendy. Also close to the strip so you can go off the property easily, not that you need to...

Was this review helpful? Yes 2
JOhannesburg
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Myself and a friend down for a weekend of ladies pampering. The hotel is gorgeous and the front desk were very helpful. The one comment from the moment when we sat for lunch whilst waiting for our room to be ready is that it was very apparent the F&B team in the restaurant seemed understaffed and more hands were required.... More

Was this review helpful? Yes 1
Elise F, Manager at Viceroy Palm Springs, responded to this review

Dear Jaltass, Thank you for sharing your experience at Viceroy Palm Springs on Trip Advisor, we are glad to read that your had a good stay with us, and I will make sure to share your comments with our team. Please know that we constantly review our guest comments to improve our services. Thank you again for staying with us,... More

Strasbourg, France
Top Contributor
59 reviews 59 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is nice with 2 small pools and rooms look great. We had only lunch at the restaurant, but it was very fresh and service was very nice. The "but" relates to the AC device in the rooms. It has not been upgraded for years, it is very very noisy and in our room it was blowing directly on... More

Was this review helpful? Yes
Elise F, Manager at Viceroy Palm Springs, responded to this review

Dear Polo67FR, Thank you for your review, we are glad you enjoyed your stay with us. Please know that we review all comments with our team and share all details so we constantly improve our room product and the service to our guests. We hope that if your travel brings you back to Palm Springs, we will have the chance... More

Toronto, Canada
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The new General Manager has single handedly taken down the Viceroy. We've been coming here for years. We stumbled across the Viceroy under a last-minute decision in 2008 to come to Palm Springs to escapee the cold of the North during the winter. We went online and found the Viceroy and decided to give it a try. We booked and... More

Was this review helpful? Yes 3
MHGouhier, General Manager at Viceroy Palm Springs, responded to this review

Dear Toronto Travelers, I am genuinely sorry to hear your most recent return visit with us did not measure up to past memorable stays that had been bringing you back since 2008. We make every effort to instill within each and every one of us, myself included, that as hosts, first and always, it is essential to always be thoughtful... More

Washington DC, District of Columbia
Top Contributor
104 reviews 104 reviews
53 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our first trip to Palm Springs, and we made the last minute decision to switch hotels to stay here...and are so happy we did! It is a beautiful hotel with several pools and seating areas. The rooms are decorated as you would expect for Palm Springs. There are some signs of wear and old fixtures in the bathrooms,... More

Was this review helpful? Yes 1
Elise F, Manager at Viceroy Palm Springs, responded to this review

Dear TravelForLife84, Thank you so much for choosing Viceroy for your last visit in Palm Springs. We are surely thankful for all your positive comments, and for sharing them on social media. We hope we will have the chance to welcome you back soon for another relaxing trip to our property. Very truly yours, Elise F. More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 21, 2014

I come every year to the Viceroy for my birthday with the girls. We always come back to the Viceroy because we love the personal feel it always provides. This year we had a comp room with points at the Parker for Saturday, but we still made our yearly trip to the Viceroy on Friday night since we always feel... More

Was this review helpful? Yes 2
MHGouhier, General Manager at Viceroy Palm Springs, responded to this review

Thank you so much Christina for taking the time to share with us! We do appreciate you coming back years after years! We will share your comments with our colleagues, congratulate Brenda for a job well done! and look forward to seeing you back in the near future All the best Marie Helene More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2014

We have stayed at the Viceroy on many occasions but decided to try something new. Needless to say the new property we stayed at fell far short of our expectations-In a desperate bid to save our weekend we called "The Viceroy Palm Springs"-This is where Brenda Cabanillas came in and single handily saved our weekend. From the moment that she... More

Was this review helpful? Yes 1
MHGouhier, General Manager at Viceroy Palm Springs, responded to this review

Dear Mr. Gunther , We are glad to know Brenda was so helpful and made a difference. Thank you for sharing your comments with us,. We look forward to welcoming you back in the near future. Warm Regards, Marie Helene More

Aliso Viejo
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 20, 2014 via mobile

We returned to the Viceroy after staying last summer. We love hanging out at the pools and were aware the rooms needed a bit of updating. Upon checkin, like last year, we did not get the champagne. The woman told us there we're upgrades available, but then suddenly stopped short of asking. We would have taken it. That is cool,... More

Was this review helpful? Yes 1
MHGouhier, General Manager at Viceroy Palm Springs, responded to this review

Dear Holly, We are so sorry and do apologize again as you did not get a chance to have a great experience. We talked a few days ago and I believe you did appreciate the full refund. If your travels bring you back to Palm Springs, please do not hesitate to contact me directly. Sincerely Marie Helene More

Sierra Madre, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 16, 2014

Two friends and I recently had a "ladies night out" for 1 night at this lovely boutique hotel. The staff was exceptionally friendly and helpful, the property was darling and well-kept and was represented on the website just as we found it. We spent lazy hours at the pool near the spa, had yummy drinks and food delivered to us... More

Was this review helpful? Yes
Elise F, Manager at Viceroy Palm Springs, responded to this review

Dear dani91024, Thank you for choosing Viceroy for your last visit in Palm Springs. We are glad to read that you had a great experience, and I will make sure Manny gets a copy of your review and that he gets recognized for it by his colleagues and supervisors. We hope to have the chance to welcome you again in... More

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Hotel Summarization (Beta)

What travelers say

  • Pool area(15)
  • Great location(4)
  • Resort fee(3)
  • Front desk staff(3)
  • Hot tub(3)

Additional Information about Viceroy Palm Springs

Address: 415 South Belardo Road, Palm Springs, CA 92262
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Viceroy Palm Springs 4*
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Also Known As:
Viceroy Palm Springs Hotel Palm Springs
Viceroy Hotel Palm Springs
Palm Springs Viceroy Hotel

533 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Palm Springs #11 Spa Hotel in Palm Springs #17 Business Hotel in Palm Springs #26 Romantic Hotel in Palm Springs
Hotel Class
Official Description (provided by the hotel)
Since its origins in the 1930s, Viceroy Palm Springs has redefined the ultimate Palm Springs Spa Resort experience. Luxuriously updated by Kelly Wearstler to reflect the Hollywood Regency Style popular during the desert’s original glamour era, Viceroy Palm Springs offers first-class personalized and intuitive service and amenities that guarantee a memorable experience. Experience the hotel recognized on Conde Nast’s Hot list of hotels and our Estrella Spa which was voted number 16 of the top 50 Hotel Spas in the US by Conde Nast Traveler 2011. ... more   less 
Number of rooms
70

Questions & Answers

Questions? Get answers from Viceroy Palm Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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