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All 69 Palm Springs hotels

Riviera Resort & Spa, Palm Springs

4.0 of 5 Resort   |   1600 North Indian Canyon Drive, Palm Springs, CA 92262
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66%
Ranked #41 of 69 hotels in Palm Springs
A recent review
5 of 5 stars reviewed 3 days ago
n. b
  • Reviews (1,497)
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1,497 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (411)
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English first
Scottsdale, Arizona
1 review
2 of 5 stars Reviewed yesterday NEW

Staying at the hotel currently. On my floor I have found so far broken glass and a really dirty hallway. Upon arrival to my room I found a bunch of pubic hair in my bathroom and on the floor and shower. I really had high hopes from the website and pictures.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW

The resort itself was very nice. Clean rooms. Nice pools. Every staff member we came across greeted us and was very welcoming, with the exception of one bartender in the bar (blonde female). However, Alfred (front desk) was extremely nice. He was very helpful and when we actually had a problem he addressed the issue quickly and with great customer... More

Was this review helpful? Yes
Circa59GM, Manager at Riviera Resort & Spa, Palm Springs, responded to this review

We're so glad to hear that you enjoyed our attentive services and the playfulness of our site, and we hope to welcome you back to an even more consistent experience the next time around. We thank you for your feedback and encourage you to reach out if there's anything we can do to make your return even more enjoyable! More

Santa Monica, California
1 review
3 of 5 stars Reviewed 3 days ago NEW

The Riviera is extremely overrated for the quality of service provided and the quality of their pools. What do you go to Palms Springs for if not to lay in a nice cool pool?!? The Riviera pool is hot and has no cooling system. You know when you are a fresh pool, it has a completely different feel as to... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Circa59GM, Manager at Riviera Resort & Spa, Palm Springs, responded to this review

We're glad to have welcomed you and appreciative of this feedback. While we're glad you enjoyed our hospitality, we apologize if your pool experience came up short. We certainly strive to showcase an incomparable visit of fun in the sun, but we're sorry the heat hindered your experience this time around. We'd welcome the opportunity to further discuss this with... More

Holte, Denmark
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice boutique hotel with alle the right intentions when you judge by the stylish interior... But it is a bit worn down and could use better maintenance. We had a very nice and spacy one bedroom suite. Two pool areas that were both rather calm durin our three day stay. Staff should get a kick by management. There seemed to... More

Was this review helpful? Yes 1
Circa59GM, Manager at Riviera Resort & Spa, Palm Springs, responded to this review

It's such a pleasure to have welcomed you to our site, and we appreciate the thoughtfulness of your feedback. We work diligently to ensure our team is affording our guests the very finest in hospitality, and we will surely use this feedback to improve on our services. We look forward to welcoming you back and to showcasing our continued evolution,... More

arroyo grande, ca
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I wish we would have had more time there. Upgraded us to a Jr Suite at checkin. Wonderful room in Bldg 3. Art Deco remodel is very nice. Room was clean and well appointed. Pools were beautiful. Grounds very well kept. Close to town.

Was this review helpful? Yes 2
Circa59GM, Manager at Riviera Resort & Spa, Palm Springs, responded to this review

We're so glad to hear that you enjoyed the visit so thoroughly and that you found such comfort in our services. We hope to welcome you back and to showcase even more of our offerings, and we encourage you to join us again the next time you're in Palm Springs! More

1 review
2 of 5 stars Reviewed 4 days ago NEW

The building smelled like cigarettes. My bed was broke. All of my pillows had black stains on them. The tub was nasty. I can hear the people in the next room. Just not a good experience. Thank God I only stand one night.

Was this review helpful? Yes
Circa59GM, Manager at Riviera Resort & Spa, Palm Springs, responded to this review

We're alarmed to hear of these shortcomings with your visit, and we apologize that the experience missed the mark so significantly for you. We'd certainly welcome the opportunity to further discuss your stay, and we encourage you to reach out to our management team at your next convenience. More

West Covina, California, USA
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I really enjoyed my stay. Very comfortable room. Elegant and beautifully decorated. Slept like a baby in the extra comfy bed. Although my room was on second floor, there was a very nice view of swimming pool area. Only disappointment in the room was that there was no full length mirror. My stay was in July, one of the hottest... More

Was this review helpful? Yes 1
Circa59GM, Manager at Riviera Resort & Spa, Palm Springs, responded to this review

It's a pleasure to have been able to share this visit with you, Marianne, and to hear that you enjoyed it so thoroughly. It certainly can be hot in Palm Springs at this time of year, but we're thrilled you were able to find comfort and relaxation in our company. We hope that you'll join us again to share in... More

New York
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I'm not sure what the odor was, but it wasn't pleasant. The kids were playing loudly..and that was in the hallway. Lighting was VERY DIM in the rooms, the pictures on hotels.com are bright and clean.. reality is dim and tired. Service was nice but just can't wash the dirt off this place. Price was good, and I found out... More

Was this review helpful? Yes
Circa59GM, Manager at Riviera Resort & Spa, Palm Springs, responded to this review

We're extremely sorry to hear that this visit fell shy of your expectations, as we try to make every experience an inviting, comfortable and enjoyable one. It's clear that we missed the mark in this instance, and we apologize for that. We're confident in our ability to offer a site and services to exceed expectations, and we hope that you'll... More

1 review
3 of 5 stars Reviewed 1 week ago NEW via mobile

My husband and I checked in on a late Friday night and stayed till Sunday. When checking in the clerk said "oh I see you requested a room with a pool view" we answered yes and then he said well your lucky we have one left! We get to the room and it was a view of the parking lot!... More

Was this review helpful? Yes
Circa59GM, Manager at Riviera Resort & Spa, Palm Springs, responded to this review

We're glad to have welcomed you and appreciative of your thoughtfulness in lending us this feedback. We certainly love the opportunity to learn and grown from our guests' experiences, and we apologize for those service shortcomings associated with your own. We'll most certainly share these concerning points with our team, and we hope to welcome you back down the road... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The Riviera Palm Springs was an incredible experience. I brought a group of 43 for 2 nights and all of our needs were taken care of from the moment we got to the resort. Staff is friendly and helpful, always there to please. All issues were taken care of immediately (key issues etc). Lobby and spa are beautiful; pools are... More

Was this review helpful? Yes 1
Circa59GM, Manager at Riviera Resort & Spa, Palm Springs, responded to this review

It's such a pleasure to have shared this visit with you and to hear that our attentive guest services set the mark for your visit. We strive to create lasting memories for our guests, and whether you're with us as an individual or a large group, we aim to offer an incomparable hospitality. We're appreciative of your feedback regarding this,... More

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Hotel Summarization (Beta)

What travelers say

  • Pool area(92)
  • Very nice(43)
  • Fire pits(31)
  • Lounge chair(20)
  • Great time(20)
  • Room service(20)
  • Bikini bar(17)
  • Friendly and helpful(8)
  • Happy Hour(7)
  • Deep end(6)

Additional Information about Riviera Resort & Spa, Palm Springs

Address: 1600 North Indian Canyon Drive, Palm Springs, CA 92262
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Riviera Resort & Spa, Palm Springs 4*
Reservation Options:
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Also Known As:
Riviera Resort & Spa, Palm Springs Hotel Palm Springs
Riviera Resort And Spa, Palm Springs
Riviera Hotel Palm Springs
Riviera Resort Palm Springs
Palm Springs Riveria Resort

532 photos of this hotel

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Hotel & grounds (78)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Luxury Hotel in Palm Springs #6 Business Hotel in Palm Springs #12 Spa Hotel in Palm Springs #13 Top resorts Hotel in Palm Springs
Hotel Class
Official Description (provided by the hotel)
The legend is surpassed, in mythical and mystical proportions, as 24 voluminous acres rise from the Palm Springs desert like a phoenix, capturing and challenging the imagination. More an epic and contemporary Mecca for cultural sophisticates than just another hotel in California, The Riviera Palm Springs draws from the best Palm Springs resorts of all genres to create a theater of relaxation, rejuvenation and indulgence amid world-class golf, shopping and vistas. ... more   less 
Number of rooms
406

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