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All 69 Palm Springs hotels

Riviera Resort & Spa, Palm Springs

4.0 of 5 Resort   |   1600 North Indian Canyon Drive, Palm Springs, CA 92262
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Ranked #36 of 69 hotels in Palm Springs
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Chris H Harrogate, England, United Kingdom
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1,405 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Harrogate, England, United Kingdom
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed for 4 nights at the end of a 3 week road trip. Nice room with 2 queen beds (read large) nice bathroom with half wet room. Hotel has glamour stamped all over it and is great place to walk around and take in the various themes of decor (imagining you are one of the rat 'pack'). Only had food... More

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1 review
2 of 5 stars Reviewed 2 days ago NEW

I'm going to start by saying this is a beautiful property. This hotel has done well for quite some time because of its name, and it being a historic property, however the customer service is bringing this property down. That being said.... the hotel was just average compared to other hotels in the area with the same rating. Worst hotel... More

Review collected in partnership with this hotel

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Circa59GM, Manager at Riviera Resort & Spa, Palm Springs, responded to this review

While we're glad to have welcomed you to our site, we're certainly sorry to hear of these shortcomings associated with your respective visit. Naturally, attentiveness to hospitality and property maintenance is of utmost priority to our team, and we apologize for bumps in the road during this especially busy week of Coachella. We'd certainly welcome the opportunity to further discuss... More

Senior Contributor
24 reviews 24 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here for a week durning coachella. We had paid quite a lot for it, so was expecting it to be great everything including service. We had booked 3 of us to stay there and was expecting to get 2 double beds, but instead we got one double bed to share for 3 so that was something new lucky... More

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Beverly Hills, California
1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

I requested an ice bucket 4 separate times and never received one. Also at check in, they told me it would be maybe an hour or 2 until the room would be ready which was fine but it wasn't ready for another 4 1/2 hours. The service at the restaurant was extremely slow where I had to find the waiter... More

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Circa59GM, Manager at Riviera Resort & Spa, Palm Springs, responded to this review

While we're glad to have welcomed you, we're dismayed to hear of these atypical services you received while our guest. We can certainly appreciate the frustrations these delays caused to your visit during this busy weekend, and we apologize for that. We humbly ask that you reach out again the next time you're in the area. It would be a... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We were so excited to stay here for our honeymoon the website looks amazing and it's look like complete luxury. We could not have been more wrong - please do not stay here based on what you see online you will be more than disappointed!! This is a run down old style American motel that has attempted but failed to... More

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Circa59GM, Manager at Riviera Resort & Spa, Palm Springs, responded to this review

We're certainly sorry that your experience fell short of the mark, Dianne, as we work diligently to assure each guest of our historic site experiences an incomparable level hospitality. We're disheartened to have not have had the opportunity to make your stay a more positive and memorable one, and we wish you well on your travels ahead. More

San Rafael, California
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel was very nice and modern, which was important to my 13 yr old daughter. The pool was wonderful as well which is key given the heat. The only two downsides were the room service that was late and the maid service which didn't completely tidy the room (no towels and glasses one day). And the air conditioning which... More

Review collected in partnership with this hotel

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Circa59GM, Manager at Riviera Resort & Spa, Palm Springs, responded to this review

Thanks so much for visiting and for reaching out with this wonderful feedback of your visit. We're so happy to hear that you and your daughter enjoyed our playful vibe and that our pools helped you find relief from the Palm Springs heat. It would be a pleasure to welcome you back, and in the meantime, we'll be sure to... More

Palo Cedro, California
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed 3 nights over spring break. The hotel was lovely. After a short mix up getting our room (they gave us the wrong room type twice) they upgraded us to a jr suite at no extra cost. The pool was fun; a few more very young children than I would have preferred but nice over all. The rooms and... More

Review collected in partnership with this hotel

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Circa59GM, Manager at Riviera Resort & Spa, Palm Springs, responded to this review

We're so glad to have been able to share this visit with you, Kathy, and we apologize for the initial mix-up in getting you settled. That said, we're so happy to hear that the remainder of your visit was marked by memorable services, view and amenities, and we hope to host you again and to share even more of our... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

We stayed during Coachella and it served its purpose - shuttles picked us up to go to the festival, the rooms were spacious so we could comfortably fit 3 of us in a one bedroom/living room accommodation, the pool was pretty fun with people mostly our age (25-40). As a hotel, as a whole, however, it didn't impress me much.... More

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Circa59GM, Manager at Riviera Resort & Spa, Palm Springs, responded to this review

We're happy to have been able to lend our site and services to your Coachella experience, and we appreciate your time in lending us this feedback. It's a pleasure to hear that the shuttle service lent ease to your experience and that your overall visit was a pleasant one. We'd love to welcome you back to experience our site again... More

minnesota
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Stayed for six nights in building 5 in April 2014. The hallways were extremely dirty and were not vacuumed all week. the carpet had spilled food that had not been wiped up in two locations. on the third floor vending area there is an open drain in the floor and the tile is coming off the floor. In the room... More

Was this review helpful? Yes 1
Circa59GM, Manager at Riviera Resort & Spa, Palm Springs, responded to this review

While we're glad to have welcomed you to our site, we apologize for these perceived shortcomings of your visit. We work diligently to upkeep our property and to support our housekeeping team in maintaining it to its best, and it's disappointing to hear that your experience with it was otherwise. We'll most certainly pass this along, and we hope that... More

Los Angeles, California
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I've never personally reviewed a hotel before, but since I've been up since dawn's light for the second day in a row here, I've managed to find the time. The hotel is pretty. The lobby is large and impossibly hip. The rooms are a good size and furnished in an attractive Hollywood Regency style. The pools are heated. But that's... More

Was this review helpful? Yes 2
Circa59GM, Manager at Riviera Resort & Spa, Palm Springs, responded to this review

It's certainly disarming to hear of your dissatisfaction with this visit, as we strive to afford each of our guests with a myriad of relaxing amenities, along with a peaceful and well-appointed room to return to when a day's explorations of our resort are through. Clearly this wasn't the case in this instance, and we apologize for that. We also... More

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Hotel Summarization (Beta)

What travelers say

  • Pool area(99)
  • Very nice(45)
  • Fire pits(31)
  • Lounge chair(27)
  • Room service(22)
  • Great time(20)
  • Bikini bar(19)
  • Friendly and helpful(8)
  • Happy Hour(7)
  • Hotel staff(7)

Additional Information about Riviera Resort & Spa, Palm Springs

Address: 1600 North Indian Canyon Drive, Palm Springs, CA 92262
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Palm Springs
#4 Business Hotel in Palm Springs
#11 Top resorts Hotel in Palm Springs
#30 Romantic Hotel in Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Riviera Resort & Spa, Palm Springs 4*
Official Description (provided by the hotel):
The legend is surpassed, in mythical and mystical proportions, as 24 voluminous acres rise from the Palm Springs desert like a phoenix, capturing and challenging the imagination. More an epic and contemporary Mecca for cultural sophisticates than just another hotel in California, The Riviera Palm Springs draws from the best Palm Springs resorts of all genres to create a theater of relaxation, rejuvenation and indulgence amid world-class golf, shopping and vistas. ... more   less 
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Also Known As:
Riviera Resort & Spa, Palm Springs Hotel Palm Springs
Riviera Resort And Spa, Palm Springs
Riviera Resort & Spa, Palm Springs Hotel
Riviera Hotel Palm Springs
Riviera Resort Palm Springs
Palm Springs Riveria Resort

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