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Riviera Palm Springs

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1600 North Indian Canyon Drive, Palm Springs, CA 92262
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Best prices for: 1 room 1 guest
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Pool area
(41)
Very nice
(14)
Great time
(10)
Riviera Palm Springs
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Riviera Palm Springs
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1,753 reviews from our community

Traveler rating
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    466
    273
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    159
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vancouver, Canada
Contributor
20 reviews 20 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I traveled from Vancouver and stayed at the Riviera for 3 nights, April 20-23. We had purchased a package through WestJet airlines and we were not disappointed. We arrived at the hotel around 11:30am and were greeted by Richard. We asked if a king room was available and were upgraded to room with a king size bed... More 

Was this review helpful? Yes 1
Circa59GM, Manager at Riviera Palm Springs, responded to this review

It's such a pleasure to have welcomed the both of you and to hear the dedicated services of our team resonated so strongly through your stay. We're pleased that you were able to take in the full spectrum of our onsite offerings, as well as our close connectedness to those of Palm Springs' downtown. We'd be excited to welcome you... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

I have stayed here before and have witnessed the poor upkeep, dirtiness of the rooms/hallways and poor staff relationship with the guests. I am conflicted in dealing with this again for a birthday gathering where our friend is hitting a milestone that weekend; I just think I will be taking my money elsewhere and just meeting up with the birthday... More 

Was this review helpful? Yes 2
Circa59GM, Manager at Riviera Palm Springs, responded to this review

Thank you for being our guest and for this preemptive review of your stay. We're deeply committed to ensuring your return is a truly memorable one, and we hope that you'll consider reaching out to our team directly with any concerns you might have, along with any specifics that might enhance your experience. It would be an absolute pleasure to... More 

Olympia, Washington, United States
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed 5 nights at The Riviera. The Hotel is interesting (funky 60`s style) with great music playing overhead (Frank Sinatra etc.). The breakfasts on the Patio were great....service good and staff friendly. Only downside was the room...while clean and comfortable had a terrible view of a fenced in water treatment facility??. We had purchased the package through Alaska Airlines... More 

Was this review helpful? Yes 1
Circa59GM, Manager at Riviera Palm Springs, responded to this review

We appreciate this opportunity to have welcomed you and apologize that your respective room missed the mark in regard to its placement and views. This is something we'd happily amend in return trips, and we encourage you to reach out to our team directly so that we can better identify one to suit your preferences. We're always excited to speak... More 

London, United Kingdom
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I have to say I was disappointed by this hotel. For $500 a night I expected a bit more. it was well over 32 degrees celcius outside and we were charged for Evian water bottles in our rooms at $10 a bottle - shouldn't this be complimentary? There was no kettle in the room to make hot drinks, we were... More 

Was this review helpful? Yes 1
Circa59GM, Manager at Riviera Palm Springs, responded to this review

We're deeply sorry to hear of these concerns associated with your stay, as we strive to make each guest experience an exemplary one. While wristbands are standard, these are a complementary offering to our guests, and we apologize if this wasn't made clear during your booking. We will certainly share the concern with our team to ensure consistent communication of... More 

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

I stayed at the Riviera Palms in April 2014 and enjoyed my stay. The following August 2015, my credit card was charged for an additional nights reservation which I had not made. My credit card company believed my card had been fraudulently compromised and subsequently cancelled it. I contacted the hotel and was informed that they had made a mistake... More 

Was this review helpful? Yes 1
Circa59GM, Manager at Riviera Palm Springs, responded to this review

We sincerely apologize for this misunderstanding and can assure you that it was an atypical one. This was immediately tackled when brought to our attention, though a preauthorization can sometimes take a bit longer to be removed via banks. We appreciate the opportunity to have corrected this on your behalf and would like to reaffirm our resolute commitment to your... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

I can not thankyou all enough for what was an amazing experience , all the staff where amazing and very friendly and very accomodating!! I would like to thank Richard and Daisy especially for making our stay that extra bit special!! Very friendly bar/wait staff. We stayed here for 5nights during coachella weekend 2 and we arrived early from our... More 

Was this review helpful? Yes 2
Circa59GM, Manager at Riviera Palm Springs, responded to this review

It's always a pleasure to hear when the warm services of our team sets the tone for such an enjoyable stay, and we're pleased that these resonated so consistently throughout your own. While the weekend was certainly a busy one for our property, that doesn't properly justify the shortcomings in room upkeep, and we apologize for this. We'll happily share... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here for the first weekend of Coachella 2015. Definitely recommend this place to anyway looking at getting the package deal next year. As well as having a shuttle organised to and from Coachella each day, you are also able to join the pool party during the day. Despite the amount of people there, it wasn't noisey or cramped

Was this review helpful? Yes
Circa59GM, Manager at Riviera Palm Springs, responded to this review

Thanks for sharing this weekend with us, Keri, and for your extension of such a kind review. We're happy to afford our guests such conveniences, to ensure both your safety and enjoyment, as well as a retreat from it all that's as playful or relaxing as you choose to make it. Whether you're in town for another event or simply... More 

New York City, New York
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel, spacious room, helpful staff and great piano bar. Stayed 2 nights with my husband and had a wonderful time. Good location for visiting the heart of the town. Ask for a room on the upper floor if you don't mind a flight of stairs.

Was this review helpful? Yes 2
Circa59GM, Manager at Riviera Palm Springs, responded to this review

We're excited for this chance to have welcomed the both of you and to hear that the services and playful amenities of our Riviera Resort set the stage for such an enjoyable stay in Palm Springs. There's always something new to explore and experience onsite and within the area, and we look forward to welcoming you back and to sharing... More 

Anaheim, California
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

Pictures you see on their website are deceiving. The modern facade cannot hide the fact that the hotel is old. Carpet is old, dusty, and smelly. So are the rooms. The elevators are old and creaky feeling like it would just stop working any minute. We checked in about 40 minutes early and was told that the only room (we... More 

Was this review helpful? Yes 8
Circa59GM, Manager at Riviera Palm Springs, responded to this review

While we're pleased to have welcomed you and truly invested in your satisfaction, we're sorry that the team was unable to make this experience an enjoyable one for you. Our property is a historic landmark in Palm Springs and we take great pride in its maintenance, including a recent renovation and ongoing upgrades to afford our valued guests with the... More 

Mount Vernon, Washington
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was beautiful. decorated awesome. Then when you looked closer it was not very clean. The pool area could have been awesome. It was very dirty. The deck did not look like it had been swept or hosed off in months. dirty dishes left out all day. Pool chairs broken, The price that they charge per night, I would... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Circa59GM, Manager at Riviera Palm Springs, responded to this review

We appreciate the opportunity to have welcomed you and apologize for inconsistencies in upkeep during the time of your stay, Michelle. We take great care in affording our guests pristine comfort while in our company, and we'll certainly follow-up to ensure our attention to detail is consistently displayed in all regards. We hope to better showcase this commitment in travels... More 

Hotel Review Summarization

What travelers say

  • Pool area(41)
  • Very nice(14)
  • Great time(10)
  • Room service(7)
  • Fire pits(7)
  • Lounge chair(7)
  • Bikini bar(6)
  • Deep end(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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Pool/beach area (90)
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Room/suite (145)
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Hotel & grounds (97)
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Dining (24)
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View from room (10)
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Bathroom (31)
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Family/play areas (2)
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Other (149)

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Amenities (154)
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Marquee Suite (84)
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Mediterranean Junior Suite (84)
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Pool (121)
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Pool View Club Suite (100)
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Restaurants and Bars (43)
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Riviera Double Queen Room (53)
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Riviera Pool View King Room (59)
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The Hotel (125)

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Hotel & grounds (13)
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Room/suite (7)
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Pool/beach area (3)
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Dining (11)
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Business center/function rooms (8)
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Other (17)
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